This document summarizes recent technology updates and projects at an art museum. It overviews outcomes of a network upgrade including faster speeds and increased bandwidth. It also lists upcoming projects like new digital displays, an updated website, and content management systems. Future goals are outlined like improving the digital experience and implementing systems for customer management, finance and more. An emphasis is placed on collaboration, prototyping, and an iterative process for technology innovation.

2. Media and Technology (MAT)
State of the UnionState of the Union

3. March 2013
In like a lion, out like a lambIn like a lion, out like a lamb
… but not too much of a lion, it seems

4. March 2013
In like a lion, out like a lambIn like a lion, out like a lamb
… but not too much of a lion, it seems
Pulling fiber,
installing network
switches, new
internet service,
interruptions,
computer-free days,
etc.
Mike Tibbetts

5. Outcomes
• Faster network
• Huge increase in internet bandwidth
• Up-to-date standards and practices + better security
• Exhausted Techies
• Happy MIA staff!

6. I Get Asked
• So, Douglas, how are things in Minneapolis?

7. We are ROCKIN’We are ROCKIN’

9. MIA submitting
four projects
MIA submitting
four projects

10. Applications

11. Games

12. Video

13. Digital
Communities

14. Public Spaces
• New HD Digital Projectors
- Friends Community Room
- Reception Hall
• Interactive Learning Stations: de-installation
- To be replaced by a completely re-imagined experience
(and you’re about to hear more about this)

15. Online
• Website
- Coming SOON
• New Home Page
• New Gallery Pages
- On the horizon
• Mobile optimizations
• Media channel
• Timely content (the evolution of “blogging”)
• Playlists (personalized collections)

16. Digital Content
• More Video
• Better content management tools
• Sharing
- Google Art Project – gasp!
• Mid-April, watch for announcements

17. Big Stuff on the Horizon
Big ‘Ole SystemsBig ‘Ole Systems
VirageMediaBin – DONEVirageMediaBin – DONE
TMS upgradeTMS upgrade
HR Systems & PayrollHR Systems & Payroll
Finance SystemFinance System
CRM – Customer MgmntCRM – Customer Mgmnt
Big ‘Ole ProjectsBig ‘Ole Projects
Enterprise Content MgmntEnterprise Content Mgmnt
The Digital ExperienceThe Digital Experience
Loyalty/ParticipationLoyalty/Participation

18. Our Methods
• Collaboration
• Prototyping – show me
• Iteration
- Cycles of improvement
• Agile
• Innovation

19. Big Stuff on the Horizon
“The only real stumbling block is
fear of failure. In cooking you've
got to have a what-the-hell
attitude.”
― Julia Child
… And taste the soup along the way

20. Thank youThank you
dhegley@artsmia.org
@dhegley