Nikia Patterson is seeking an office administrative or criminal justice position with 5 years of experience in multifaceted roles including detention officer, office manager, personal care aide, and receptionist. She has excellent customer service, administrative, and productivity skills. Her experience includes providing customer service and security at the Oklahoma County Sheriff's Office, caring for clients' safety and needs at various facilities, and fulfilling administrative duties at a counseling service office. She has an Associate's Degree in Criminal Justice from Rose State College.

1. Nikia Patterson
608 NW 116th Oklahoma City, Ok 73114∎405-686-3578∎nikialewis76@gmail.com
OfficeAdministrative/Criminal JusticeProfessional
OfficeAdministrative& Criminal Justiceoriented employeewith 5 yearsexperience.Fulfilling
multifaceted roles.(e.g.,Detention Officer,OfficeManager,PersonalCareAide,and Receptionist)
Experiencein CustomerService.Trustworthy,ethical and discreet:committed to superiorservice.
Offering excellentadministrativeskills, a “can do” approach to all taskand consistently high level of
productivity.Confidentand poised in interactionswith individualsatall levels.
Skills
 Detention Officer • Receptionist • Security Officer
 OfficeManager • Personalcare aide • MicrosoftApplications
 Organized and detailoriented • Trust worthy and ethical • Customerserviceskills
 Ability to quickly to learn new • InterpersonalRelations • ConflictResolutions
 Conceptsand skills
 CustomerService
 Cash Handling
Experience
 Oklahoma County Sheriff’s office Oklahoma City, Ok August 2014- Present
 Provide Customer Service to the Public
 Answermulti phonesto assistcustomerswith inmateinformation
 Inmatevisitations
 AssistCustomerswithKiosh machinesfor InmateCommissary and Pre-Paid Communications
Carver Center• Oklahoma City,OkJuly 2013-November2013
 Care forthe safetyand securityof the clients.
 Reported any issuesthatmight becomeduring shift.
 Monitorclient’s dayrooms.
 Briefed otherofficersas they came on shift
 Daily reportsin a timely matter.
 Assisted withresidents withany needs.

2. Detention Officer• County Oklahoma JuvenileBureau•Oklahoma City,OkJuly 20012-March 2013
 Care forthe safetyand securityof the residents.
 Reported any issuesthatmight becomeduring shift.
 Monitorresident’sdayrooms.
 Briefed otherofficersas they came on shift
 Assisted withthe supervisor.
 Daily reportsin a timely matter.
 Assisted withresidents withany needs.
OfficeManager Making an ImpactCounseling Services•Oklahoma City,OkJanuary 2012- May 2012
 Assisted the Director with daily task.
 Communicated withclientsand employeesforinformationalneedsin person and on phone.
 Makecalls that involvein, scheduling appointmentsfor clients.
 Assisted with Billing and financialhandling forthecompany.
Personal Care Aide HealthcareInnovationsOklahoma City,OkSeptember2011-Janauary 2012
 Assisted withclients fortheir care giving needs.
 Ran errands.(E.g.Grocery storeand Mall shopping).
 Housekeeping.(E.g.Washing Clothesand Dishes).
 Traveled to client’s houseswith my own meansof transportation.
Security OfficerGoodwill IndustriesOklahoma City,OkAugust2010-July 2011
 Securityduties forthe Oklahoma City’sDepartmentHuman Servicesoffices.
 Controlthe in and outVisitor each day.
 Enforced rules to the visitors per Goodwilland Departmenthuman servicesguidelines.
Education

3. Rose State College• Criminal Justice AssociateDegree•Graduated May 2012
Western HighSchool-•HS Diploma May 1996
References
CooweestaGray Norma Johnson Tiffany Williams
Oklahoma County JuvenileBureau OpticalEyewear Verizon Wireless
405-882-5982 405-758-3811 405-482-9510