Lexxi Yamanaka has over 10 years of experience in the hospitality, entertainment, and service industry. She has excellent communication and customer service skills and has held various roles such as office manager, event coordinator, bartender, and server. She is looking to contribute to an organization's growth and success through her strong work ethic and drive to exceed goals.

1. LEXXI YAMANAKA
44 Cummings St Toronto, ON M4M 1N1
416-844-5610 ● lexxi_yamanaka@hotmail.com
SUMMARY
A talented and mature individual who has had a life-long interest in the hospitality, entertainment and service industry,
encompassing excellent interpersonal communication skills, a superior record for delivering high quality performance
in team and individual related settings, an excellent work ethic, and the drive to exceed all goals set looking to
contribute to an organization’s overall growth and success.
EDUCATION
Sheridan College (2008-2009) Brampton, Ontario
• Major: General Arts & Science
American Musical and Dramatic Academy (2006-2007) New York, New York
• The Integrated Program: Acting, Dance & Musical Theatre
SOFTWARE SKILLS MS Word, Excel, Power Point, Access and Outlook
EXPERIENCE
John Doe Group- EFS - The Addisons - Omaw
(January 2013-Present) Toronto, Ontario
Office Manager /Asst. Event Coordinator
• First point of contact for new inquiries into all venues for corporate events, nightlife and
restaurant bookings
• As Office Manager I help resolve issues and complaints in a friendly manner
• Organize office, including supplies, equipment management and maintenance
• Managed relationships with new and existing vendors
• Provide administrative support to all partners
• Consistently organize and maintain information for new hires – for all venues
• Utilized MS Word, Excel and Outlook on a regular basis for document production and email
management
• Worked directly with the owners in a small business environment; set up meetings and took
notes when required
• Assist in coordinating corporate events and nightlife events- catering, vendors, uniforms,
staffing etc
• Regularly update social media for all venues through Facebook, Twitter and Instagram, also
in daily contact with staff and promoters to ensure consistency with materials going out
• Outsource vendors when necessary
• Make travel and meeting arrangements for special guests and staff
Windsor Arms Hotel (December 2012-September 2013) Toronto, Ontario
Service Staff
• Bartend and server for a five-star rated hotel
• Create specialty drinks and manage the bar back
• Created friendly rapport with regular clients as well as hotel guests
House of Moments (June 2012-December 2012) Toronto, Ontario
Customer Service
• Friendly first point of contact as a hostess, bartender and server for an art oriented event
venue and gallery that features a sensational delicate Eastern Fusion Cuisine restaurant
W Burger Bar Restaurant (October 2011-August 2012) Toronto, Ontario
Supervisor, Server, Bartender, Hostess
• Opened and closed for a fast paced and busy restaurant

2. • Responsible for office keys and cash outs at the end of the day
• Managed a team of 1-5 employees during the day to ensure customer needs were being met
• Problem solved and resolved complaints with clients in order to retain clients
• Took on many roles including supervisor, bartender, server and hostess
This is London Nightclub (July 2011-February 2012) Toronto, Ontario
Bartender
Screen Lounge Restaurant (May 2011-November 2011) Toronto, Ontario
Bartender, Server
Status Lounge Nightclub (May 2010–June 2011) Oshawa, Ontario
Bartender, Bottle Server
Olympia Sports Camp (April 2006- September 2010) Huntsville, Ontario
Summer Office Administrator, Events Coordinator, Camp Counselor
ACTIVITIES/EXPERIENCE
• SmartServe Certified: e07111200005
• Bartender Certified from the Toronto Institute of Bartending
• First Aid Certified