Ashley Brigance has over 15 years of experience in various office and customer service roles. She is currently an Administrative Assistant at O'Brien & Associates Food Brokerage where she oversees office duties and draws up vendor contracts. Previously she worked as a Property Manager where she increased occupancy at a mobile home park. She is seeking a new position with opportunity for professional and personal growth.
1. Ashley Suzanne Brigance
6458 Tyrer Ln., Byrnes Mill, MO 63051
Cell Phone: 314.680.4225 Home Phone: 314.680.4113
ashley.s.brigance@gmail.com
Objective
I am seeking employment with a company where I can grow professionally and
personally. I seek challenging opportunities where I can fully use my skills for the
success of the organization.
Work History
O’Brien & Associates Food Brokerage
o Chesterfield, MO Administrative Assistant 01/2015-Current
I oversee office duties, filings, answering phones. I also draw up contracts
for the vendors to go to the grocery stores. Assist the VP of the company
with day to day tasks, appointments, and projects.
Angleton Mobile Home Community
o Angleton, TX Property Manager 07/2013-06/2014
I was responsible for managing a 249 space mobile home park. I oversaw
all of the office duties, filings, answering phones. I was responsible for
inputting rent checks and money orders into a remote deposit system as
well as updating the excel sheet monthly. I was responsible for leasing
lots to new tenants, inputting applications into the Resident Check
system, and following up. I oversaw all employees for the property and
made sure they stayed on task and completed all jobs needing to be
done. I was able to take the park from 67% occupancy to 84% occupancy
in 3 months.
Best Western Oasis Inn & Suites
o Joplin, MO Night Auditor 07/2012 -06/2013
I am responsible for running all of the nightly paperwork as well as the
front desk overnight. I look over all duties over night and see to any tasks
that need to be done. I am also responsible for setting out the breakfast
and keeping everything stocked.
McAlister's Deli
o Joplin, MO Cashier 06/2011 - 10/2012
Take customer's orders, take payment for orders, deliver food to tables,
clear dirty tables, clean bathrooms, sweep and mop floors.
2. Candlewood Suites
o Bartlesville, OK Front Office Manager 04/2011 - 06/2011
Responsible for running front desk, scheduling employees which I
oversaw, Clean lobby and gym areas, send reports, count petty cash and
cupboard cash, reserve rooms, check guests in and out.
Best Buy
o Joplin, MO Appliances Associate 10/2010 - 03/2011
Assist customers with finding the appliances they are looking for, follow a
successful sales model to complete the sale, perform credit applications,
take money, clean the appliances area, check stock using an inventory
system.
Aegis Communications
o Joplin, MO TeleSales Representative 04/2010 - 09/2010
As a telesales representative, I have taken orders over the phone for new
electric service. I am responsible for taking payments phone via
debit/credit card or check by phone. It is my responsibility to represent the
company with utmost customer service and respect for the customers and
to execute perfect quality, ensuring that everything is completed
NCO Group, Inc.
o Joplin, MO CSR 06/2008 - 09/2009
Was responsible for accepting calls, taking orders, taking payments with
credit card, meeting sales quota, meeting quality quota, was a supervisor
for 6 months of the time, responsible for a group of 20 people, making
certain the campaign met quota on sales, attendance, and quality.
AT&T Mobility
o Joplin, MO CSR 07/2007 - 02/2008
Answer customer's calls regarding billing, insurance, and customer
technical trouble with mobile devices.
TNT Sports
o Joplin, MO Cashier 03/2007 - 07/2007
Was responsible for stocking shelves, handling cash, completing
customer transactions with credit or debit cards, handling inventory,
closing store daily.
CST
o Joplin, MO Telemarketer 09/2004 - 03/2007
Responsible for selling products to customers, products such as internet
and telephone services.
Tony Smith Construction, INC.
o Joplin, MO Secretary/Personal Assistant 01/2004 - 09/2004
Managed calendar of events and scheduled appointments. Screened
incoming calls, mail, and responded independently when necessary.
Served as secretary for owner of company. Arranged meetings with
homeowners/building customers. Prepared confidential memos and
reports. Processed contracts, gift agreements and other documents.
3. Created and maintained database and spreadsheet files. Arranged travel
and itineraries. Ordered, tracked and maintained office supplies.
Coordinates all invoices and was responsible for filing invoices and
receipts in appropriate places. Coded expenses and tracked parts of
company and individual project budget information.
Education
High School Diploma Joplin School District Joplin, MO, , Graduated: 05/2003
Additional Education
NCO Group, Inc. Joplin, MO, Date: 07/2008-Customer Service Training
AT&T Mobility Joplin, MO, Date: 09/2007- Customer Service Training (6 wks.)