Dominick Bouza has over 30 years of experience managing operations, staff, budgets, and projects for nonprofit organizations providing services to those experiencing homelessness. He has supervised security, maintenance, and kitchen staff, and created and managed a successful pay-for-stay shelter program. Bouza is skilled in personnel management, investigations, budgeting, grant writing, and building strong community partnerships. He has extensive training and experience providing direct services, case management, and job placement assistance to those facing homelessness or poverty.

1. Dominick Bouza
4215 Portland Ave. So. | Minneapolis, MN 55407 | dnabouza@comcast.net | (612) 297-0767
Effective Program Supervisor
 Supervising security, maintenance, and housekeeping staff and Kitchen Manager in
Operations. Hiring, progressive discipline, firing, scheduling, training and mentoring
employees. Responding to personnel & property issues 24/7, for 11 years.
 11 years of fiscal responsibility for yearly $3M+ budget in Operations.
 Serving as night supervisor for yearly (6) week red kettle fundraising campaign.
Managing 12 vehicles mobilizing over 100 men and women to ring at locations from
Minneapolis to Elk River and Shakopee. Average Yearly goal was $900K - $1M.
 Conducting employee and client internal investigations, interviews, reviewing digitized
camera system, which may include cooperating with multiple levels of law enforcement,
Dept. of Human Services, Hennepin County agents and many other officials, mediation
and documentation. Supervising off-duty police on site.
 Reporting appropriate information & project options to diverse Advisory Council,
including bid information and recommendations.
 Public Information Officer: Working with PR Director, responding to media requests for
interviews on TV, radio and print about shelter programs. Several interviews,
newspaper articles & published opinions on Google.
 Creating and managing a best-practices pay-for-stay shelter model, collecting over
$117K in the first year of operation, refunding over $37Kto assist with rent deposit on
new apartments for formerly homeless men. Start-up included database creation and
management, data input, rent collection (cash and checks), account management,
canteen, linen control, conflictresolution, floor management of 126 beds, theft and
chemical use investigations, supervision of 2-3 co-workers, assisting with HVAC issues,
assault/fighting intervention, supporting/assisting MPD off duty police officers,
personal item controls and some Spanish language interpretation for shelter and
Hennepin County staff.
Proven and Reliable Property and Project Manager
 Coordinating and monitoring maintenance, upkeep & security of nine properties
including shelter areas, office areas, a church,houses and apartment buildings.
 Liaison between staff/residents and Hennepin County & City of Minneapolis
Department of Health during Tuberculosis, Norovirus & bed bug outbreaks, including
writing procedures and follow up with staff/residents.
 Providing guidance & oversight of projects from the bidding process through
completion including: New chapel construction ($2.3M);HVAC,lighting & water
efficiency upgrade ($500K); (2) elevator upgrades 2013/2014 ($360K); Tuck pointing a 6
story building ($350K);Roof replacements ($175K); 800 sprinkler head
recall/replacement and much more.
 Responsible for maintaining a 12 vehicle fleet including vans, sedans, pick up and bus.
Negotiating parking for 120+ employees.

2. Experienced Planner and Presenter of Staff and Client Trainings
 (2003) Wrote & presented ongoing personal safety and security training program for
front line security/shelter staff – resulting in minimized injury to clients and staff –
along with defensive/awareness techniques for office staff.
 Active founding member (planner and presenter) of Homeless 101 trainings thathave
served as the standard requirement for many homeless/housing agencies for all new
staff and have served over 1,000 staff.
Dedicated and Trusted Provider of Direct Service with Clients
 (1999) Trained and served as a felony employment specialist.
 Coordinating and leading resident skill assessments, employment postings, money
management training, resident social activities, and the formation of resident board.
 (1994-2016) Monitoring and addressing criminal activity in non-profit facilities and on
streets in front of these facilities throughout Minneapolis; 15 years supporting the
“hardest to serve” clients on Currie Avenue in Minneapolis.
Trainings/Certifications/Competency
 Current 1st Aid/CPR certification, Harm Reduction trained, 20 years in identifying
Mental Health issues (with Barbara Schneider foundation training), transgender
sensitivity, Volunteer LGBTQ Housing liaison, Emergency Preparedness trained.
 35+ years computer/PC experience;Proficiency in Microsoft Word, Excel, PowerPoint,
Filemaker Pro, latest Microsoft Windows, multiple databases experience and quick
computer software program learner.
Work history
Operations Director Nov. 2005 – Nov. 2016 Salvation Army Harbor Light
500 (male & female)bed emergency & transitional program shelter + meals.
Salary: $56K Contact: Camilla Shimonek (612) 432-7004
Pay for Stay Manager Dec. 2001 – Nov. 2005 Catholic Charities – Branch II
251 bed shelter for men (closed @ 2011). 126 in Pay for Stay program (bunk beds).
Salary: $29K Contact: Tracy Berglund (612) 664-8500
Employment Specialist Feb. 1999 – Dec. 2001 Catholic Charities – The Evergreen
88 (male & female) residents in SRO housing for formerly homeless.
Salary: $24K Contact: Tracy Berglund (612) 664-8500
Education
B.A. in English Sept. 1982 – May 1986 Macalester College |St. Paul, MN
Other Relevant Experience
Volunteer Minneapolis Police Chief’s Citizen Advisory Council member (2013-Present), Volunteer
Minneapolis Downtown Court Watch/downtown Top 100 member (2009-2016). Working three political
campaigns: Governor (1993), Henn. Co. Atty. (1996), Henn. Co. Judge (2012). Arbitrage clerk – Chicago.
Board of Trade (1986-1987),Crime Analyst – Washington, DC (1988-1990),Security – The Walt Disney Co.
Studios – Burbank, CA (1990-1993). Outward Bound in Minnesota (1980), Maine (1984). More available
upon request.