SlideShare a Scribd company logo
NIDHISH SHAHI
E-Mail: nidhishshahi@yahoo.com
Mobile-7042269900
JOB OBJECTIVE
Seeking senior level assignments in the areas of Administration / Procurement/Facility/Vendor
Management with a leading organization of repute in Retail / Ecommerce / Telecom / Power
sector.
PROFILE SUMMARY
• MBA (Marketing) with 14 years of experience in Retail Operations, General
Administration , Facility management , infrastructure development , Vendor Management
and Procurement with reputed organisation Like Myntra, Bharti Wal-Mart Pvt ltd, ICICI
Bank , Reliance Retail ltd ,Colgate Palmolive .
• I am associated with Myntra as Manager as Procurement / Administration /Facilities
since June 2014 and managing Procurement, general administration, Real Estate Activities,
Liaising ,facility management involving housekeeping, environment, security, safety, fire
fighting, contract management and vendor development, transport management and
management of crisis & various emergencies of 4lakh Sqft Warehouse( NCR ).
CORE COMPETENCIES
• Developing budgets and annual plans to managing the facilities as per organisational needs
& parameters
• Overseeing the facility management functions and negotiating with the service providers
for cost effective solutions & effective operations.
• Conduct research to ascertain the best products and suppliers in terms of best value,
delivery schedules and quality.
• Handling all the facilities & administrative activities like maintenance of store equipments,
AMC tracking, transport, housekeeping & maintenance of office and record keeping of office
stationery including various formats.
• Creating & sustaining a dynamic environment that fosters development opportunities and
motivates the high performance amongst team members
• Maintaining cordial relations with the customers to sustain the profitability of the business
and handling their grievances & resolving their issues for their retention
ORGANIZATION EXPERIENCE
June ’14 till Present MYNTRA.COM, Gurgaon as Manager Real Estate and Workplace
(Facilities & Administration)
Key Result Areas:
• Managing a portfolio of 3.8 lac sq. ft. of area in terms of Administration, Real Estate and
Facilities Management.
• Admin support to 3000 + employee base at NCR.
• Adept at Managing Administrative Activities Involving Purchase Of Equipments,
Housekeeping, Logistics, ensuring compliance with Health, Safety and Security standards,
Vendor Development, Catering Management.
• Manage all Electro mechanical equipment's such as HVAC high side and low side, UPS, PAC,
DG, Air conditioners, Batteries, Security Systems like Fire Alarm system, PA Systems, Access
Control, CCTV surveillance System and Fire Hydrant System across facilities .
• Managing large in-house and outsourced teams in technical, soft services, security and other
related areas in multiple locations. Ensuring team is equipped and trained for delivery
across sites.
• Managing large in-house and outsourced teams in technical, soft services, security and other
related areas in multiple locations. Ensuring team is equipped and trained for delivery
across sites.
• Event Management for NCR.
• Ensuring the safety/ fire safety evacuation drills are conducted on regular intervals.
• Ensuring R&M of Soft and hard Services.
• Monitor All Statutory Compliance Areas.
• Budgeting and cost controlling.
• Coordinating with govt./statutory/regulatory bodies.
• Responsible for negotiating the best deals with vendors and suppliers .
• New Expansion / project management and oversight Technical services competence.
• Supply development and procurement of material / services for housekeeping, electro
mechanical, catering , Pantry, Courier, office supplies, transportation, conference rooms,
pest control, horticulture services etc.
• Negotiation and agreement of costs/fees, contract conditions and SLAs.
• Develop annual procurement plan in consultation with global team and client and deliver on
Annual targets for Saving.
• Oversees the real estate activities, including leasing, subleasing and site selection / location
and Rental agreement.
• Managing a team of around 15 people.
April ’08 till 31 March 2014 Bharti Walmart Ltd., Punjab / Jammu as Manager
(Facilities & Administration)
Key Result Areas:
• Responsible for the 70 stores involving 62 small(Easyday) / 3 medium (Easyday Market) /
5 Cash & Carry Format (Amritsar, Jalandhar, Jammu, Ludhiana and Bathinda)
• Handling all the technical aspects, housekeeping, safety & security, general administration,
AMCs and vendors related issues & problems
• Looking after policies & processes and provision of administration facilities services as per
the set standards / targets.
• Monitoring work of M&E and small renovation / various cost / energy saving projects for
the better performance.
• Stock Forecasting to meet the business needs and keeping a constant check on stock levels
to maximise business efficiency;
• Liaising between suppliers, manufacturers, relevant internal departments and Store
Manager.
• Identifying potential suppliers, visiting existing suppliers, and building and maintaining
good relationships with them;
• Negotiating and agreeing contracts and monitoring their progress - checking the quality of
service provided
• Maintaining Zero Breakdown Time for the business by managing all the critical equipment’s
such as UPS, DG Sets, Transformers, HVAC, Fire Fighting System, Water Treatment Plants
and BMS,CCTV etc.
• Oversees the real estate activities, including leasing, subleasing and site selection / location
and Rental agreement.
• Provides top management with detailed analysis and planning input regarding acquisition,
subleasing and dealing with the landlord/mall manager for any complaints
• Event Management, organizing meetings, conferences, making travel arrangements and
hotel reservations for guests & foreign delegates.
• Asset Management of all Site operations assets across multiple locations.
• Interacting with the Government Authorities such as Municipal Corporation, CCOE, Fire,
Police, Pollution Control Board, Labour Department, PF for solving the matter.
• Conducts internal inquiries and coordinate with local Police and insurance companies on
matters of theft and physical security breach.
• Supervising the team to run the facility related activities smoothly and efficiently.
• Managing a team of around 18 people.
Highlights:
• Received various Honours like HI5 (Walk The Talk) and Team Award for:
• Lowest repair & maintenance cost of the region and set the LED Light at Amritsar on
best price of Rs. 2000 for which vendor had charged Rs. 60000 in Aug’11
• Accumulated Rs. 18 Lakhs for the company by the attainment of reversal of penalty
imposed by the State Electricity Board for beyond the demand surcharge on best price
in Jalandhar in Sept’11
• Cutback the amount of Rs. 40000 by advised the new solutions for the store issues and
thereby reducing the store costs in Nov’11
• Renovated the forklift free of cost for which vendor was demanding of Rs. 90000
Sep’07-Mar’ 08 ICICI Bank Ltd., Amritsar as Deputy Manager (Operations)
Key Result Areas:
• Responsible for managing the Branch Profitability, ensuring high quality service and
Customer Relationship Management.
• Accountable for the inward clearing instruments, tallying of cheques received, verification,
authorization of entries and book receivable / payable / referrals / documentation work &
inform the seniors about the errors
• Monitored the return eligible cheques and raised referrals as applicable included for CBS &
follow-up
• Own all branch-banking objectives and overall branch supervision.
• Ensure achievement of overall Branch Targets by generating business and cross sales.
• Key Customer Relationship Management & supervision of all High Net Worth customer
programs
• Complaints Handling.
• Review Branch Operations reports.
• Branch Merchandising & co-ordination with Marketing at product level.
• Review vault register.
• Looked after the approval of all outward clearing entries within the cut-off timings and
exception
• Managed suspense and monthly Nostro accounts with authenticated & significant details
• Handling all the technical aspects, Store housekeeping, infra-security, general
administration, Travel management, AMCs and vendors’ related issues & problems.
• Interacting with legal authorities (Municipal /Govt.) for Store licensing and PF Department.
Apr’05-SEP’07 Reliance Retail Ltd.,Gwalior as Franchisee Development
Manager
Key Result Areas:
• Responsible for the retail outlets at planned locations, research activities and commercial
negotiations
• Looked after the catchments analysis of both the stores and hired the manpower for the
Reliance Fresh Store.
• Successfully managed the supply of Reliance Retail Franchises (RRF)
• Accountable for the operations support, stock / cash reconciliation, daily analysis and
security / housekeeping & handy boys management
• Managed the MSR activities and cost control related to the dump, shrinkages / pilferage
damaged of goods & other store operations expense
• Executed SOP, Planogram and VM for better performance & services
PREVIOUS EXPERIENCE
May’04-Apr’05 Colgate-Palmolive Oral care (Mafoi), Pune as Coordinator-Market
Development
May’01- MM’02 Tarun Electricals, Chandigarh as Sales Executive
TRAINING
• Time Management and Positive Behaviour by Walmart, HO,Gurgaon in 2012
EDUCATION
2004 MBA from IMED, Pune, Bharati Vidyapeeth Deemed University, Pune with 61%.
2001 B.Com. From DAV College, Amritsar, Guru Nanak Dev University, Amritsar with 54.5%.
1998 12th
from DAV College, Amritsar, PSEB with 62%.
1996 10th
from DAV Public School, Amritsar, Board Name with 66%.
VOLUNTARY ASSIGMENT
• Actively took part in Blood Donation Camp in 2011-2012
PERSONAL DETAILS
Date of Birth: 15th
Jan’1980
Address: HL-126, Roop Nagar, Bhagtawala, Amritsar, 143001
Languages Known: Hindi, English and Punjabi
Location Preference: Ready to relocate (Yes)
• Time Management and Positive Behaviour by Walmart, HO,Gurgaon in 2012
EDUCATION
2004 MBA from IMED, Pune, Bharati Vidyapeeth Deemed University, Pune with 61%.
2001 B.Com. From DAV College, Amritsar, Guru Nanak Dev University, Amritsar with 54.5%.
1998 12th
from DAV College, Amritsar, PSEB with 62%.
1996 10th
from DAV Public School, Amritsar, Board Name with 66%.
VOLUNTARY ASSIGMENT
• Actively took part in Blood Donation Camp in 2011-2012
PERSONAL DETAILS
Date of Birth: 15th
Jan’1980
Address: HL-126, Roop Nagar, Bhagtawala, Amritsar, 143001
Languages Known: Hindi, English and Punjabi
Location Preference: Ready to relocate (Yes)

More Related Content

What's hot

Haldi-Ram (Case Study)
Haldi-Ram (Case Study)Haldi-Ram (Case Study)
Haldi-Ram (Case Study)
Khizar Hayat Awan
 
Cadbury PPT.pptx
Cadbury PPT.pptxCadbury PPT.pptx
Cadbury PPT.pptx
ApekshaTaklikar
 
Haldiram - Marketing PPT
Haldiram - Marketing PPT Haldiram - Marketing PPT
Haldiram - Marketing PPT
Karan Jain
 
Pidilite Industry
Pidilite IndustryPidilite Industry
Pidilite Industry
MusaPehlari
 
Marketing of ice cream
Marketing of ice creamMarketing of ice cream
Marketing of ice cream
Saurabh Upadhyay
 
Britannia's Distribution & Supply Chain Management
Britannia's Distribution & Supply Chain ManagementBritannia's Distribution & Supply Chain Management
Britannia's Distribution & Supply Chain ManagementKaushik Maitra
 
Cadbury ppt
Cadbury pptCadbury ppt
Cadbury ppt
Lovely Singla
 
Marketing strategies of haldiram’s
Marketing strategies of haldiram’sMarketing strategies of haldiram’s
Marketing strategies of haldiram’s
Mayank Gupta
 
Raymond - Social Media Strategy
Raymond - Social Media StrategyRaymond - Social Media Strategy
Raymond - Social Media Strategy
Bhavna Vaja
 
Cadbury- Marketing strategies
 Cadbury- Marketing strategies Cadbury- Marketing strategies
Cadbury- Marketing strategies
ICFAI Business School
 
Customer Gap.....in Service Sector A case based on KFC...
Customer Gap.....in Service Sector A case based on KFC...Customer Gap.....in Service Sector A case based on KFC...
Customer Gap.....in Service Sector A case based on KFC...Rabbani sunny
 
A study on Haldiram
A study on HaldiramA study on Haldiram
A study on Haldiram
8902714972
 
PROTINEX CASE STUDY
PROTINEX CASE STUDYPROTINEX CASE STUDY
PROTINEX CASE STUDY
RoshanPandey56
 
Westside
WestsideWestside
Westside
Ankit Akash
 
Questionnaire on biscuits
Questionnaire on biscuitsQuestionnaire on biscuits
Questionnaire on biscuits
Ayesha Ayesha
 
T-shirt business final plan
T-shirt business final planT-shirt business final plan
T-shirt business final plan
Mazharul Islam
 
Mc donalds india
Mc donalds indiaMc donalds india
Mc donalds india
Vaishnavi Meghe
 
Jewelry Business Plan Example
Jewelry Business Plan ExampleJewelry Business Plan Example
Jewelry Business Plan Example
upmetrics.co
 

What's hot (20)

Haldi-Ram (Case Study)
Haldi-Ram (Case Study)Haldi-Ram (Case Study)
Haldi-Ram (Case Study)
 
FINAL REPORT
FINAL REPORTFINAL REPORT
FINAL REPORT
 
Cadbury PPT.pptx
Cadbury PPT.pptxCadbury PPT.pptx
Cadbury PPT.pptx
 
Haldiram - Marketing PPT
Haldiram - Marketing PPT Haldiram - Marketing PPT
Haldiram - Marketing PPT
 
Pidilite Industry
Pidilite IndustryPidilite Industry
Pidilite Industry
 
Marketing of ice cream
Marketing of ice creamMarketing of ice cream
Marketing of ice cream
 
Britannia's Distribution & Supply Chain Management
Britannia's Distribution & Supply Chain ManagementBritannia's Distribution & Supply Chain Management
Britannia's Distribution & Supply Chain Management
 
Cadbury ppt
Cadbury pptCadbury ppt
Cadbury ppt
 
Marketing strategies of haldiram’s
Marketing strategies of haldiram’sMarketing strategies of haldiram’s
Marketing strategies of haldiram’s
 
Raymond - Social Media Strategy
Raymond - Social Media StrategyRaymond - Social Media Strategy
Raymond - Social Media Strategy
 
Cadbury- Marketing strategies
 Cadbury- Marketing strategies Cadbury- Marketing strategies
Cadbury- Marketing strategies
 
Customer Gap.....in Service Sector A case based on KFC...
Customer Gap.....in Service Sector A case based on KFC...Customer Gap.....in Service Sector A case based on KFC...
Customer Gap.....in Service Sector A case based on KFC...
 
A study on Haldiram
A study on HaldiramA study on Haldiram
A study on Haldiram
 
Presentation of cadbury
Presentation of cadburyPresentation of cadbury
Presentation of cadbury
 
PROTINEX CASE STUDY
PROTINEX CASE STUDYPROTINEX CASE STUDY
PROTINEX CASE STUDY
 
Westside
WestsideWestside
Westside
 
Questionnaire on biscuits
Questionnaire on biscuitsQuestionnaire on biscuits
Questionnaire on biscuits
 
T-shirt business final plan
T-shirt business final planT-shirt business final plan
T-shirt business final plan
 
Mc donalds india
Mc donalds indiaMc donalds india
Mc donalds india
 
Jewelry Business Plan Example
Jewelry Business Plan ExampleJewelry Business Plan Example
Jewelry Business Plan Example
 

Viewers also liked

Resume Updated 2-14-17
Resume Updated 2-14-17Resume Updated 2-14-17
Resume Updated 2-14-17KATHY HUGHES
 
Malik Harris Resume
Malik Harris ResumeMalik Harris Resume
Malik Harris ResumeMalik Harris
 
MirtaAnlas-resume
MirtaAnlas-resumeMirtaAnlas-resume
MirtaAnlas-resumeMirta Anlas
 
Resume_Akash_Mehta_Mechanical_Software
Resume_Akash_Mehta_Mechanical_SoftwareResume_Akash_Mehta_Mechanical_Software
Resume_Akash_Mehta_Mechanical_SoftwareAkash Mehta
 

Viewers also liked (7)

Resume Updated 2-14-17
Resume Updated 2-14-17Resume Updated 2-14-17
Resume Updated 2-14-17
 
resume
resumeresume
resume
 
Malik Harris Resume
Malik Harris ResumeMalik Harris Resume
Malik Harris Resume
 
MirtaAnlas-resume
MirtaAnlas-resumeMirtaAnlas-resume
MirtaAnlas-resume
 
Poorbaugh_NDN
Poorbaugh_NDNPoorbaugh_NDN
Poorbaugh_NDN
 
GregPPetermanResume
GregPPetermanResumeGregPPetermanResume
GregPPetermanResume
 
Resume_Akash_Mehta_Mechanical_Software
Resume_Akash_Mehta_Mechanical_SoftwareResume_Akash_Mehta_Mechanical_Software
Resume_Akash_Mehta_Mechanical_Software
 

Similar to NIDHISH SHAHI myntra resume

Somashekar Resume 260915
Somashekar Resume 260915Somashekar Resume 260915
Somashekar Resume 260915Somashekar P
 
Suresh resume 2016__2_
Suresh resume 2016__2_Suresh resume 2016__2_
Suresh resume 2016__2_
NARVA SURESH KUMAR
 
Raj koul resume
Raj koul resumeRaj koul resume
Raj koul resume
Raj Koul
 
Sanjay Limje-HNI Corporation-Nagpur - Copy
Sanjay Limje-HNI Corporation-Nagpur - CopySanjay Limje-HNI Corporation-Nagpur - Copy
Sanjay Limje-HNI Corporation-Nagpur - CopySanjay Limje
 
Ray.K.Santosh -Resume
Ray.K.Santosh -ResumeRay.K.Santosh -Resume
Ray.K.Santosh -ResumeSantosh K Ray
 
Vikas cv
Vikas cvVikas cv
Vikas cv
Vikas Khengre
 
Personal Resume.doc
Personal Resume.docPersonal Resume.doc
Personal Resume.docrobert david
 
Resume Sunil Golchha
Resume Sunil GolchhaResume Sunil Golchha
Resume Sunil GolchhaSunil Golchha
 
General Manager Retirement Living PD_RL0100
General Manager Retirement Living PD_RL0100General Manager Retirement Living PD_RL0100
General Manager Retirement Living PD_RL0100Jan Proske
 
ATUL SHARMA(2)[1][1]
ATUL SHARMA(2)[1][1]ATUL SHARMA(2)[1][1]
ATUL SHARMA(2)[1][1]atul sharma
 

Similar to NIDHISH SHAHI myntra resume (20)

CV
CVCV
CV
 
CV
CVCV
CV
 
Somashekar Resume 260915
Somashekar Resume 260915Somashekar Resume 260915
Somashekar Resume 260915
 
VG
VGVG
VG
 
Suresh resume 2016__2_
Suresh resume 2016__2_Suresh resume 2016__2_
Suresh resume 2016__2_
 
Raj koul resume
Raj koul resumeRaj koul resume
Raj koul resume
 
Resume siva Naukri
Resume  siva NaukriResume  siva Naukri
Resume siva Naukri
 
Sanjay Limje-HNI Corporation-Nagpur - Copy
Sanjay Limje-HNI Corporation-Nagpur - CopySanjay Limje-HNI Corporation-Nagpur - Copy
Sanjay Limje-HNI Corporation-Nagpur - Copy
 
Ray.K.Santosh -Resume
Ray.K.Santosh -ResumeRay.K.Santosh -Resume
Ray.K.Santosh -Resume
 
Dorlaque M A
Dorlaque M ADorlaque M A
Dorlaque M A
 
Vinay Resume 2
Vinay Resume 2Vinay Resume 2
Vinay Resume 2
 
C.V_Anshul
C.V_AnshulC.V_Anshul
C.V_Anshul
 
Vikas cv
Vikas cvVikas cv
Vikas cv
 
Personal Resume.doc
Personal Resume.docPersonal Resume.doc
Personal Resume.doc
 
ABell2015
ABell2015ABell2015
ABell2015
 
Madhu_Current (1)
Madhu_Current (1)Madhu_Current (1)
Madhu_Current (1)
 
Resume Sunil Golchha
Resume Sunil GolchhaResume Sunil Golchha
Resume Sunil Golchha
 
General Manager Retirement Living PD_RL0100
General Manager Retirement Living PD_RL0100General Manager Retirement Living PD_RL0100
General Manager Retirement Living PD_RL0100
 
ATUL SHARMA(2)[1][1]
ATUL SHARMA(2)[1][1]ATUL SHARMA(2)[1][1]
ATUL SHARMA(2)[1][1]
 
Sumithra_CV_R
Sumithra_CV_RSumithra_CV_R
Sumithra_CV_R
 

NIDHISH SHAHI myntra resume

  • 1. NIDHISH SHAHI E-Mail: nidhishshahi@yahoo.com Mobile-7042269900 JOB OBJECTIVE Seeking senior level assignments in the areas of Administration / Procurement/Facility/Vendor Management with a leading organization of repute in Retail / Ecommerce / Telecom / Power sector. PROFILE SUMMARY • MBA (Marketing) with 14 years of experience in Retail Operations, General Administration , Facility management , infrastructure development , Vendor Management and Procurement with reputed organisation Like Myntra, Bharti Wal-Mart Pvt ltd, ICICI Bank , Reliance Retail ltd ,Colgate Palmolive . • I am associated with Myntra as Manager as Procurement / Administration /Facilities since June 2014 and managing Procurement, general administration, Real Estate Activities, Liaising ,facility management involving housekeeping, environment, security, safety, fire fighting, contract management and vendor development, transport management and management of crisis & various emergencies of 4lakh Sqft Warehouse( NCR ). CORE COMPETENCIES • Developing budgets and annual plans to managing the facilities as per organisational needs & parameters • Overseeing the facility management functions and negotiating with the service providers for cost effective solutions & effective operations. • Conduct research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality. • Handling all the facilities & administrative activities like maintenance of store equipments, AMC tracking, transport, housekeeping & maintenance of office and record keeping of office stationery including various formats. • Creating & sustaining a dynamic environment that fosters development opportunities and motivates the high performance amongst team members • Maintaining cordial relations with the customers to sustain the profitability of the business and handling their grievances & resolving their issues for their retention
  • 2. ORGANIZATION EXPERIENCE June ’14 till Present MYNTRA.COM, Gurgaon as Manager Real Estate and Workplace (Facilities & Administration) Key Result Areas: • Managing a portfolio of 3.8 lac sq. ft. of area in terms of Administration, Real Estate and Facilities Management. • Admin support to 3000 + employee base at NCR. • Adept at Managing Administrative Activities Involving Purchase Of Equipments, Housekeeping, Logistics, ensuring compliance with Health, Safety and Security standards, Vendor Development, Catering Management. • Manage all Electro mechanical equipment's such as HVAC high side and low side, UPS, PAC, DG, Air conditioners, Batteries, Security Systems like Fire Alarm system, PA Systems, Access Control, CCTV surveillance System and Fire Hydrant System across facilities . • Managing large in-house and outsourced teams in technical, soft services, security and other related areas in multiple locations. Ensuring team is equipped and trained for delivery across sites. • Managing large in-house and outsourced teams in technical, soft services, security and other related areas in multiple locations. Ensuring team is equipped and trained for delivery across sites. • Event Management for NCR. • Ensuring the safety/ fire safety evacuation drills are conducted on regular intervals. • Ensuring R&M of Soft and hard Services. • Monitor All Statutory Compliance Areas. • Budgeting and cost controlling. • Coordinating with govt./statutory/regulatory bodies. • Responsible for negotiating the best deals with vendors and suppliers . • New Expansion / project management and oversight Technical services competence. • Supply development and procurement of material / services for housekeeping, electro mechanical, catering , Pantry, Courier, office supplies, transportation, conference rooms, pest control, horticulture services etc. • Negotiation and agreement of costs/fees, contract conditions and SLAs. • Develop annual procurement plan in consultation with global team and client and deliver on Annual targets for Saving. • Oversees the real estate activities, including leasing, subleasing and site selection / location and Rental agreement. • Managing a team of around 15 people. April ’08 till 31 March 2014 Bharti Walmart Ltd., Punjab / Jammu as Manager (Facilities & Administration) Key Result Areas: • Responsible for the 70 stores involving 62 small(Easyday) / 3 medium (Easyday Market) / 5 Cash & Carry Format (Amritsar, Jalandhar, Jammu, Ludhiana and Bathinda) • Handling all the technical aspects, housekeeping, safety & security, general administration, AMCs and vendors related issues & problems • Looking after policies & processes and provision of administration facilities services as per the set standards / targets.
  • 3. • Monitoring work of M&E and small renovation / various cost / energy saving projects for the better performance. • Stock Forecasting to meet the business needs and keeping a constant check on stock levels to maximise business efficiency; • Liaising between suppliers, manufacturers, relevant internal departments and Store Manager. • Identifying potential suppliers, visiting existing suppliers, and building and maintaining good relationships with them; • Negotiating and agreeing contracts and monitoring their progress - checking the quality of service provided • Maintaining Zero Breakdown Time for the business by managing all the critical equipment’s such as UPS, DG Sets, Transformers, HVAC, Fire Fighting System, Water Treatment Plants and BMS,CCTV etc. • Oversees the real estate activities, including leasing, subleasing and site selection / location and Rental agreement. • Provides top management with detailed analysis and planning input regarding acquisition, subleasing and dealing with the landlord/mall manager for any complaints • Event Management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates. • Asset Management of all Site operations assets across multiple locations. • Interacting with the Government Authorities such as Municipal Corporation, CCOE, Fire, Police, Pollution Control Board, Labour Department, PF for solving the matter. • Conducts internal inquiries and coordinate with local Police and insurance companies on matters of theft and physical security breach. • Supervising the team to run the facility related activities smoothly and efficiently. • Managing a team of around 18 people. Highlights: • Received various Honours like HI5 (Walk The Talk) and Team Award for: • Lowest repair & maintenance cost of the region and set the LED Light at Amritsar on best price of Rs. 2000 for which vendor had charged Rs. 60000 in Aug’11 • Accumulated Rs. 18 Lakhs for the company by the attainment of reversal of penalty imposed by the State Electricity Board for beyond the demand surcharge on best price in Jalandhar in Sept’11 • Cutback the amount of Rs. 40000 by advised the new solutions for the store issues and thereby reducing the store costs in Nov’11 • Renovated the forklift free of cost for which vendor was demanding of Rs. 90000 Sep’07-Mar’ 08 ICICI Bank Ltd., Amritsar as Deputy Manager (Operations) Key Result Areas: • Responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management.
  • 4. • Accountable for the inward clearing instruments, tallying of cheques received, verification, authorization of entries and book receivable / payable / referrals / documentation work & inform the seniors about the errors • Monitored the return eligible cheques and raised referrals as applicable included for CBS & follow-up • Own all branch-banking objectives and overall branch supervision. • Ensure achievement of overall Branch Targets by generating business and cross sales. • Key Customer Relationship Management & supervision of all High Net Worth customer programs • Complaints Handling. • Review Branch Operations reports. • Branch Merchandising & co-ordination with Marketing at product level. • Review vault register. • Looked after the approval of all outward clearing entries within the cut-off timings and exception • Managed suspense and monthly Nostro accounts with authenticated & significant details • Handling all the technical aspects, Store housekeeping, infra-security, general administration, Travel management, AMCs and vendors’ related issues & problems. • Interacting with legal authorities (Municipal /Govt.) for Store licensing and PF Department. Apr’05-SEP’07 Reliance Retail Ltd.,Gwalior as Franchisee Development Manager Key Result Areas: • Responsible for the retail outlets at planned locations, research activities and commercial negotiations • Looked after the catchments analysis of both the stores and hired the manpower for the Reliance Fresh Store. • Successfully managed the supply of Reliance Retail Franchises (RRF) • Accountable for the operations support, stock / cash reconciliation, daily analysis and security / housekeeping & handy boys management • Managed the MSR activities and cost control related to the dump, shrinkages / pilferage damaged of goods & other store operations expense • Executed SOP, Planogram and VM for better performance & services PREVIOUS EXPERIENCE May’04-Apr’05 Colgate-Palmolive Oral care (Mafoi), Pune as Coordinator-Market Development May’01- MM’02 Tarun Electricals, Chandigarh as Sales Executive TRAINING
  • 5. • Time Management and Positive Behaviour by Walmart, HO,Gurgaon in 2012 EDUCATION 2004 MBA from IMED, Pune, Bharati Vidyapeeth Deemed University, Pune with 61%. 2001 B.Com. From DAV College, Amritsar, Guru Nanak Dev University, Amritsar with 54.5%. 1998 12th from DAV College, Amritsar, PSEB with 62%. 1996 10th from DAV Public School, Amritsar, Board Name with 66%. VOLUNTARY ASSIGMENT • Actively took part in Blood Donation Camp in 2011-2012 PERSONAL DETAILS Date of Birth: 15th Jan’1980 Address: HL-126, Roop Nagar, Bhagtawala, Amritsar, 143001 Languages Known: Hindi, English and Punjabi Location Preference: Ready to relocate (Yes)
  • 6. • Time Management and Positive Behaviour by Walmart, HO,Gurgaon in 2012 EDUCATION 2004 MBA from IMED, Pune, Bharati Vidyapeeth Deemed University, Pune with 61%. 2001 B.Com. From DAV College, Amritsar, Guru Nanak Dev University, Amritsar with 54.5%. 1998 12th from DAV College, Amritsar, PSEB with 62%. 1996 10th from DAV Public School, Amritsar, Board Name with 66%. VOLUNTARY ASSIGMENT • Actively took part in Blood Donation Camp in 2011-2012 PERSONAL DETAILS Date of Birth: 15th Jan’1980 Address: HL-126, Roop Nagar, Bhagtawala, Amritsar, 143001 Languages Known: Hindi, English and Punjabi Location Preference: Ready to relocate (Yes)