CADBURY’S
COMMUNICATION
 Mission – Cadbury means quality;
this is our promise. Our reputation is
built upon quality; our commitment
to continuous improvement will
ensure that our promise is delivered
 Vision - Working together to create
brands people love
 Tagline - Real Taste of Life
BRAND VALUES
 Corporate values are rational:
Quality and Reputation
 Emotional values:
Cadburyness throughout the product portfolio range
BRAND ARCHITECTURE
 Cadbury is an umbrella brand
 The family brand, Cadbury is linked with its famous sub brands, i.e. Cadbury Crème Egg,
Cadbury Roses and Cadbury Flake to name a few
BRAND ARCHITECTURE
 The family brand identity is communicated by packaging with the Cadbury corporate
purple colour and the distinctive Cadbury logo
 Incorporates the company’s mission, vision and values, representing them in a way that
is easily understood by consumers
SUB BRANDS LINE EXTENSIONS
SUB BRANDS & LINE EXTENSIONS
 Cadbury has adopted numerous extension strategies on its core Dairy Milk brand over the
past two decades, and it is clear that due to the intensely competitive nature of the
chocolate confectionery market, those extension strategies are necessary in order to
extend the life of a brand and drive growth in this sector.
BCG
BCG
 Chocolates are cash cows
as it has large assortments in chocolates worldwide & it is the world’s second
confectionary company having high market share in most of the markets.
 Biscuits & cakes are stars
reason being that it doesn’t have extensive offerings in this product category for the
customers to choose from but the overall demand of biscuits is still positive.
BCG
 Beverages business is question mark
although Cadbury’s Bournvita is very popular but their cold chocolates have very
low acceptance in the market & also due to the presence of players like
GlaxoSmithKline, Heinz etc. Cadbury is not able to grab the large chunk of the
market.
 Ice-cream & Deserts business is question mark
that’s because of the fact that other players in the same segment have value for
money products & that too at low price. Like in India Amul being the leader in this
category is eating the business of the players in the market.
HENCE
Cadbury has a power house line-up of products. A company might have 1 or 2 cash cows,
but Cadbury has several with the lions share of the market.
They are
 Chocolate business: Dairy milk, Bournville, Five star, Perk, Cadbury eclairs.
 In the biscuits segment is the premium Oreo.
 In beverages there is Bournvita which again is one of the leaders in milk additives.
 Halls as a mouth freshener as well as a remedy during cold is used across India.
Thus, with such a strong line of products, Cadbury is bound to lead the chocolates industry.
Due to its extensive range of products, Cadbury is the leading name of chocolates across
the world and has
presence in all 7 continents or 200 countries of the world.
SWOT
SWOTStrengths Weakness
Opportunities
Threats
• Consumer Brand
• Strong brand icons
• Strong distribution
• Research and development
• High brand equity
• Problem in differentiating
• Lack of penetration in rural
markets
• Similar association between the
brand and the product.
• Diversification
• Franchising Cadbury brand
• New entrants (Rowntree’s Yorkie)
• Dilution of Investment
Cadbury is the biggest
brand name in the
chocolate market both
by volume and value
Mass Market Approach
• Older consumers relate to the traditions and heritage of the brand and are more
thoughtful in their purchase decision.
 Younger consumers indulge in impulse buying
 Consumption depends on a balance of rational and emotional responses to the product
TARGETING
CADBURY’S
POSITIONING
STATEMENT
 Previous Positioning of Cadbury:
‘Cadbury in every pocket’
 Current Positioning of Cadbury:
‘Real taste of life’
GLOBAL
POSITIONING
 Cadbury addresses the needs of each and every consumer, from childhood to maturity,
from impulse purchase to family treats. Cadbury designs products to coincide with
Christmas, Easter, Valentine’s, Mother’s and Father’s Day and other calendar landmarks.
 Cadbury use marketing strategies such as the ‘Choose Cadbury’ strategy to encourage a
link between chocolate and these events ensuring there is a Cadbury chocolate product
suitable and available for every occasion. The marketing communications over the years
as well the lovely taste of Cadbury and its consistence have given a fantastic brand
equity to the brand.
GLOBAL POSITIONING
INDIAN
POSITIONING
INDIAN POSITIONING
 Indian connect – Cadbury is one of the few brands which connects so well with the Indian
diaspora. For Indians, family, friends and love are all important parts of their life.
 Cadbury has always focused on emotional appeals to connect with the Indian audience.
CHALLENGES
 Differentiate Cadbury Parent Brand
and Dairy Milk
 Maintain a bridge between desired corporate
brand values and essential warmth, vitality i.e.
fundamental to successful growth
 Ensure kids remain loyal to Cadbury even in
their 40s
CONSUMER BEHAVIOUR
 Consumption is similar between boys
and girls
 Young consumers are more likely to
impulse buy and purchase a broader
repertoire of products
 Hence, the branding and marketing
strategies are heavily focused on the
younger audiences
COMMUNICATION
STRATEGY
 Communication strategy has moved from
‘meant for kids’ to ‘kids in all of us’ so as
to appeal not to the physical age but the
mental age of the consumer.
 Imposed core chocolate values
embodied in the brand.
GLOBAL
BRAND
STRATEGY
 Acquisitions
 Green-field
development
 Local manufacturing
FUTURE
LOOKS
LIKE
• Competitively, Cadbury is well positioned
to continue to deliver good growth.
• Increased competition from the combined
Mars-Wrigley or smaller competitors are
looking to encroach on their strong
positions.
Aarti Ramakrishnan Iyer
Aishwarya Padmanabhan
Angshuman Bose
Bhanushree Brinda
Forum Gangar
Harsh Punmiya
Krunal Makwana
Manju Pillai

Cadbury Case Study

  • 2.
    CADBURY’S COMMUNICATION  Mission –Cadbury means quality; this is our promise. Our reputation is built upon quality; our commitment to continuous improvement will ensure that our promise is delivered  Vision - Working together to create brands people love  Tagline - Real Taste of Life
  • 3.
    BRAND VALUES  Corporatevalues are rational: Quality and Reputation  Emotional values: Cadburyness throughout the product portfolio range
  • 4.
    BRAND ARCHITECTURE  Cadburyis an umbrella brand  The family brand, Cadbury is linked with its famous sub brands, i.e. Cadbury Crème Egg, Cadbury Roses and Cadbury Flake to name a few
  • 5.
    BRAND ARCHITECTURE  Thefamily brand identity is communicated by packaging with the Cadbury corporate purple colour and the distinctive Cadbury logo  Incorporates the company’s mission, vision and values, representing them in a way that is easily understood by consumers
  • 6.
    SUB BRANDS LINEEXTENSIONS
  • 7.
    SUB BRANDS &LINE EXTENSIONS  Cadbury has adopted numerous extension strategies on its core Dairy Milk brand over the past two decades, and it is clear that due to the intensely competitive nature of the chocolate confectionery market, those extension strategies are necessary in order to extend the life of a brand and drive growth in this sector.
  • 8.
  • 9.
    BCG  Chocolates arecash cows as it has large assortments in chocolates worldwide & it is the world’s second confectionary company having high market share in most of the markets.  Biscuits & cakes are stars reason being that it doesn’t have extensive offerings in this product category for the customers to choose from but the overall demand of biscuits is still positive.
  • 10.
    BCG  Beverages businessis question mark although Cadbury’s Bournvita is very popular but their cold chocolates have very low acceptance in the market & also due to the presence of players like GlaxoSmithKline, Heinz etc. Cadbury is not able to grab the large chunk of the market.  Ice-cream & Deserts business is question mark that’s because of the fact that other players in the same segment have value for money products & that too at low price. Like in India Amul being the leader in this category is eating the business of the players in the market.
  • 15.
    HENCE Cadbury has apower house line-up of products. A company might have 1 or 2 cash cows, but Cadbury has several with the lions share of the market. They are  Chocolate business: Dairy milk, Bournville, Five star, Perk, Cadbury eclairs.  In the biscuits segment is the premium Oreo.  In beverages there is Bournvita which again is one of the leaders in milk additives.  Halls as a mouth freshener as well as a remedy during cold is used across India. Thus, with such a strong line of products, Cadbury is bound to lead the chocolates industry. Due to its extensive range of products, Cadbury is the leading name of chocolates across the world and has presence in all 7 continents or 200 countries of the world.
  • 16.
  • 17.
    SWOTStrengths Weakness Opportunities Threats • ConsumerBrand • Strong brand icons • Strong distribution • Research and development • High brand equity • Problem in differentiating • Lack of penetration in rural markets • Similar association between the brand and the product. • Diversification • Franchising Cadbury brand • New entrants (Rowntree’s Yorkie) • Dilution of Investment
  • 18.
    Cadbury is thebiggest brand name in the chocolate market both by volume and value
  • 19.
    Mass Market Approach •Older consumers relate to the traditions and heritage of the brand and are more thoughtful in their purchase decision.  Younger consumers indulge in impulse buying  Consumption depends on a balance of rational and emotional responses to the product TARGETING
  • 20.
    CADBURY’S POSITIONING STATEMENT  Previous Positioningof Cadbury: ‘Cadbury in every pocket’  Current Positioning of Cadbury: ‘Real taste of life’
  • 21.
  • 22.
     Cadbury addressesthe needs of each and every consumer, from childhood to maturity, from impulse purchase to family treats. Cadbury designs products to coincide with Christmas, Easter, Valentine’s, Mother’s and Father’s Day and other calendar landmarks.  Cadbury use marketing strategies such as the ‘Choose Cadbury’ strategy to encourage a link between chocolate and these events ensuring there is a Cadbury chocolate product suitable and available for every occasion. The marketing communications over the years as well the lovely taste of Cadbury and its consistence have given a fantastic brand equity to the brand. GLOBAL POSITIONING
  • 23.
  • 24.
    INDIAN POSITIONING  Indianconnect – Cadbury is one of the few brands which connects so well with the Indian diaspora. For Indians, family, friends and love are all important parts of their life.  Cadbury has always focused on emotional appeals to connect with the Indian audience.
  • 25.
    CHALLENGES  Differentiate CadburyParent Brand and Dairy Milk  Maintain a bridge between desired corporate brand values and essential warmth, vitality i.e. fundamental to successful growth  Ensure kids remain loyal to Cadbury even in their 40s
  • 26.
    CONSUMER BEHAVIOUR  Consumptionis similar between boys and girls  Young consumers are more likely to impulse buy and purchase a broader repertoire of products  Hence, the branding and marketing strategies are heavily focused on the younger audiences
  • 27.
    COMMUNICATION STRATEGY  Communication strategyhas moved from ‘meant for kids’ to ‘kids in all of us’ so as to appeal not to the physical age but the mental age of the consumer.  Imposed core chocolate values embodied in the brand.
  • 28.
  • 29.
    FUTURE LOOKS LIKE • Competitively, Cadburyis well positioned to continue to deliver good growth. • Increased competition from the combined Mars-Wrigley or smaller competitors are looking to encroach on their strong positions.
  • 30.
    Aarti Ramakrishnan Iyer AishwaryaPadmanabhan Angshuman Bose Bhanushree Brinda Forum Gangar Harsh Punmiya Krunal Makwana Manju Pillai