Raj Koul has nearly 24 years of experience in supply chain management and sourcing roles across diverse industries. He is currently the Global Sourcing Category Manager at Ericsson India Private Limited, where he manages the accounting, import/export, and commercial operations. Prior to this role, he was the Head of Supply Chain Management at Ericsson, where he led procurement and planning activities to reduce costs and delivery timelines. Koul has a proven track record of streamlining supply chain processes and implementing ERP systems to improve inventory management, reduce costs, and ensure on-time deliveries.

1. RAJ KOUL
Contact: 91-9001472555 | E-Mail: rnkoul103@yahoo.co.in
Address: House No. 282 A, Vipin Garden, Kakrola, New Delhi – 110059
SENIOR LEVEL PROFESSIONAL - SUPPLY CHAIN MANAGEMENT / SOURCING
An accomplished professional; offering nearly 24 years of experience across diverse industries such as FMCG, Chemical,
Automobile, Telecom & Electronics, Rubber, Industrial, Consumer Goods & Infrastructure in both independent and shared
service environment
PROFILE SUMMARY
• Qualified professional with a consistent record of delivering results in Commercial Operations, EXIM, Excise and
Customs, Logistics, Purchase, Accounts, Forex, Budgeting, Administration, Internal Control, Audit, Manpower
Management, Costing, Statutory Compliance, MIS & Liaison
• Keen business perspective, currently steering the accounting, import/ export and commercial operations of Ericsson
India Private Limited as Global Sourcing Category Manager. Demonstrated expertise in managing inventory,
warehouse, supply chain and material management functions, dispatch and delivery, packaging and claims
management functions
• Skilled in logistics management, purchase, supply chain and inventory management with strong record of generating
wide operational economy during the career span. Conceptualize and re-model processes in compliance to the
specified standards while performing root-cause analysis to prevent any reoccurrences and defective issues
• Professional competencies in streamlining procurement, logistics, inventory and supply chain processes; apt in
developing effective Procurement/ Supply Chain Strategies to achieve optimum cost of goods and services within the
required time, budget and quality standards
• Expertise in EXIM, Customs/ Excise matters and ensuring statutory compliances related to Customs/ JDGFT/ EXIM,
Sales tax, VAT, Central excise, Service-tax, EOU/SEZ and other legal formalities
• Exposure of implementing full life-cycle of SAP R/3 (MM, PP & SD Modules) as Super User; proficient with AS/400
based Business Planning and Control System (ERP Package)
• Experienced in managing Export operations including Export Benefits, Proof of Export, Letter of Credit, Pre Shipment-
Post Shipment Procedure, Foreign Trade Schemes like EPCG, DEPB and Advance Authorisation & Procedures
• Excellent in preparing documentation and arranging necessary permissions & approvals from the authority for clearance
of Export & Import of goods; maintaining statutory Registers & Records like Bond Register, Export Register, DTA Sales
Register, Scrap Register, Import Register, Production Register, Issue & Consumption Register, etc.
CORE COMPETENCIES
• Production/Manufacturing
• Capability Management
• Supply & Demand Planning
• Sourcing
• Project Management
• Budgeting & Cost Control
• Demand & Supply Planning
• Capital/Operational
Procurement
• Vendor Management
• Inventory/Materials
Management
• Commercial Operations
• Warehouse/Stores
Management
• 3rd
Party Logistics
Management
• Contract Manufacturing
• Process Implementation
• EXIM, Customs & Excise
• Safety, Health & Environment
• Business Excellence
• Sales Forecasting
• Business Planning
• Shared Services Development
• Change Management
SAP Implementation:
• Developing plant maintenance master of equipment, material (ERSA/HIBE), BOM, IBAU & FL; managing site
for changeover from legacy systems to SAP R/3 (PM & MM Modules along with Global Project Teams)
• Exposure of changing Manual Documentation in ISO System to SAP System
• Imparting training to end-users and obtaining certification before Go Live; carrying out Site Integration
Testing (SIT) and Business Acceptance Testing (BAT) before Go-Live
ORGANIZATIONAL EXPERIENCE
Since Dec 2012 | Ericsson India Private Limited, Gurgaon
Growth Path:
Dec 12 – May 15 Head - Supply Chain Management (General Manager)
Since Jun 15 Global Sourcing Category Manager (General Manager- Sourcing) – APAC
Key Result Areas:
As Head – Global Sourcing Category Manager (General Manager)
• Functioning as a core member of Global Category leadership team for strategic implementation of sourcing
processes through tactical leadership; rendering end-to-end optimal sourcing solution driven by cost effective
measures & controls
• Deriving the cost saving initiatives through Total Cost of Ownership approach and profit sharing methodology
• Imparting the necessary competence development trainings both internal & external to the team
• Involved ensuring transparent communication resulting in better supplier development & delivery
• Drafting supplier governance structure for better collaboration and tracking of key performance indicators

2. • Carrying out analysis on how well current purchasing practice meets cost & performance criteria for users
• Identifying savings potential, strategic alignment, implementation feasibility & other criteria used to examine the
commodity
• Administering Logistics & Commercial Department like raising sales invoices, preparing month wise &
scrutinizing various bills/ claims and preparing region wise MIS reports for HQ
• Responsible for Dispatch planning as per customer requirement, handling transportation, providing delivery on
time to run the customer line smoothly
• Identifying & developing potential sources of supply (vendors) and driving purchase initiatives to conclude
purchase contracts on most competitive rates/ commercial terms
• Looking after the entire range of inbound/ outbound logistics activities covering planning, scheduling,
dispatching, reverse logistics and tracking of finished goods movements; handling packaging and dispatch
functions
• Handling Customer Complaints and resolving them to their satisfaction, schedule planning and delivery,
Warranty claims along with transportation functions and MOU/ contracts approvals related to transport
• Responsible for material procurement, price negotiation, market research, as well as review and analysis of
information on purchase requisitions in order to ensure that they comply with the organization's standards.
• Monitoring procurement activities for materials, price negotiation, ordering & coordinating with related
departments to ensure timely availability of materials
• Handling all functions pertaining to logistics operations including delivery of the goods/shipments as per
committed timelines and cost; sustaining the existing network & managing the supply chain
• Effectively managing costing system resulting in cost reduction; monitoring timely movement of raw
material/packing material from suppliers to meet production plan
• Responsible for providing total warehouse and logistics solutions to ensure smooth & trouble-free flow of
materials and maintaining supply chain effectiveness; managing the supply chain, ensuring timely distribution
of materials
As Head - Supply Chain Management (General Manager)
• Functioned core member for strategy planning & implementation of process leadership for ensuring end-to-end
optimum operational flow
• Spearheading procurement & planning activity for reducing the delivery timeliness considering the minimum
levels of capital tied up at various storage points resulting in improved working capital
• Involved in ensuring:
o Better demand visibility to manage the operations & optimum output from the available resources to meet
the customer requirement
o Proper buffer dimensioning at various production steps to reduce the lead times to the urgent & fluctuating
requirements
• Acted as a core committee member for low touch flow process; resulted in high business growth
• Handled inventory management process for ensuring the timely availability of the raw material at all times;
obtaining the advantage of the global requirement in case of demand drop for diversion of stocks from the
supplier sites
PREVIOUS EXPERIENCE
Feb 11 – Nov 12 | Waterlife India Private Limited | Head – SCM/Purchase (General Manager)
Feb 10 – Jan 11 | Bharti Infratel Limited, Jammu | Head- Supply Chain Management (Grade: B2/Senior
Manager)
Significant Highlights:
• Successfully handled the procurement worth over Rs. 450 Crores
• Functioned as Executive Committee Member of the Governing Body for Circle operations
• Played a vital role in:
o Achieving inventory accuracy of over 95% & OTIF rate of 89%
o implementing vendor payment TAT resulting in reduction of 10 days
• Deftly eliminated non-required processes or continuous cycle improvements by using various Six Sigma tools
• Skilfully maintained inventory accuracy of over 99%, vendor performance of over 98% and C-SAT Score of
over 3 / 5
• Instrumental in reducing the capital cost by 5% against AOP, Warehouse space by 15% and operational cost
by 2%
• Acknowledged as an Excellent Team Leader
Jan 08 – Jan 10 | Contitech India Private Limited, Sonepat, Haryana | Head – Supply Chain
Management / Logistics (Grade: Senior Manager)
Significant Highlights:
• Played a vital role in achieving:
o OTIF of over 95%
o Vendor performance of over 95% and delivery performance of over 90%
• Successfully reduced Freight cost by 5% against the previous year and manpower by 10%
• Instrumentally managed Export / Import to over 15 countries for finished goods, semi-finished goods, raw
materials and capital equipment such as Germany, China, Thailand, UK, USA, Denmark, etc.
• Functioned as Member of:
o Steering Committee for SAP Project (Main Body for Implementation & Operations)
o Management Committee (Decision-making Authority for Indian Operations)
• Significantly managed 20 vendors contributing to 25-35% of procurement

3. • Deftly restructured the Distribution Model for reduction in number of days in delivery
• Acknowledged for best team coordination and inter-departmental functionality
• Accredited as Best Team Member for delivering more than commitment
Dec 97 – Dec 07 | ICI India Limited (Paints Business), Gurgaon
Growth Path:
Dec 97 – Oct 99 Team Co-coordinator
Nov 99 – Dec 03 Officer (Logistics & Customer Services)
Jan 04 – Dec 07 Executive - Logistics & Customer Services
Significant Highlights:
• Holds the distinction of:
o Maintaining OTIF of over 90% with over 99% on time delivery
o Managing over 50 Warehouses managed by the 3rd
Party Service providers
• Deftly monitored the implementation of Green Belt Project for Materials / Warehouse Management;
resulted in enhancing productivity
• Imparting training to Sales Team on importance of Supply Chain Management and to maintain highly
responsible management hygiene; graduated the team from “Cost” conscious to “Value” conscious
• Skilfully ensured:
o Strict compliance with SSHE Principle (Safety & Health) at all 59 depots by conducting regular audits
o Sales Team, Commercial Team & Depot Team are trained for SSHE Compliance
• Successfully managed 2000 consignments and 7500 customers
• Bagged appreciation for:
o Providing timely training on Forecasting & SSHE to the Sales Team including Sales Representative, Sales
Manager & Depot Staff
o Presentation on problems faced by the Northern Region Team by Business SSHE Manager
o Successful change over & training in Ghaziabad Depot (Eastern U.P.)
Jul 95 – Nov 97 | Ion Exchange India Limited, Chandigarh | Engineer (Service & Customer Service/
Stores)
Jun 93 – Jun 95 | Diamond Springs Private Limited, Mayapuri Delhi | Junior Engineer – Maintenance
EDUCATION
• C.E. equivalent B.E. in Mechanical Engineering from IME, Mumbai in 1998
• Diploma in Mechanical Engineering from IME, Mumbai in 1992
• B.A. (Compound Arts) from Kashmir University in 1990
TRAININGS ATTENDED
• Making Supply Chain Profitable
• SAP, BPCS & Oracle
• Six -Sigma Green Belt for Process Improvement
• Basics of Code of Conduct
• Management Development Programme
• Negotiation Skills for Better Purchase Pricing
• Best Selling Skills
• Communication Skills
• Freight Management, Defensive Driving, etc.
• Safety, Health & Environment
• Distribution
• Management Development Plan
• SCORE & PMP
IT SKILLS
• Windows, MS Office and Internet Applications
PERSONAL DETAILS
Date of Birth: 10th
March 1969 | Languages Known: English, Hindi, Urdu, Kashmiri and Punjabi
(Please refer annexure for projects handled)

4. ANNEXURE:
Projects Handled:
At Bharti Infratel Limited, Jammu
• 1 Oracle Implementation Project at Bharti
• Green Belt Project for reducing vendor payment time from 29 days to less than 10 days
• Bringing in efficiency in CAPEX and OPEX Costs
• Installation and Operations of Telecom Towers
• Cost Saving projects on procurement
• Reverse Logistics Project – R-aligning & Re-designing of Processes
• Project on Re-deployment of used assets
• Process Improvement Project including:
o Planning, Implementing and Monitoring Technological Changes to Enhance Productivity.
o Modifying Equipment, Consumables, Power & Fuel Savings, etc. for controlling & reducing
conversion cost per unit produced
o Executing cost saving techniques/ measures and modifications to achieve substantial reduction in
CAPEX & OPEX expenditures and work within the budget.
At Contitech India Private Limited, Sonepat, Haryana
• Free Manning & Realigning of Distribution Model
• Reduction in Warehouse and Transportation Costs
• SAP Implementation Project
• Customer Service Improvement Project for better customer satisfaction against competitors and best as per
the industry norms
• Setting up of Service Charter for delivery to customers and Customer Order Management
• Lean Manufacturing for better inventory turns
At ICI India Limited (Paints Business), Gurgaon
• Green Belt Project for reduction in customer complaint resolution days
• Increasing the Volume and Truck Loads
• SAP Implementation Project
• Green Belt Project for reduction in Customer Complaint Resolution Time
• Projects on SAP, MRP, Expansions, Distribution, Productivity, etc.
• Customer Service Improvement Project for better customer satisfaction against competitors and best as per
the industry norms
• Reduction in process time without affecting the quality of the product
• Setting up of Service Charter for delivery to customers and Customer Order Management
• Project on reduction in number of days for complaint resolution from 32 to 12
• BPCS – a fully integrated Business Enterprise System comprising of 4 main functional/ application areas:
o Computer Integrated Manufacturing
o Distribution / Logistics
o World Class Financials
o Advanced Technology System