Santosh Kumar Ray is seeking a position in facility management and has over 8 years of experience in administration, facility operations, security management, and vendor relations for large corporations. He currently works as an analyst for Capgemini Business Services India Pvt. Ltd where he oversees general administration, facility management across a 3.4 lac square foot facility, security operations, and vendor and procurement activities. Ray has an MBA in operations and a proven track record of managing teams, clients, and change.
To serve with an esteemed organization where I can attend challenging assignment with all the sincerity honesty and dedication. Priority is to be given to finish the job within the scheduled time frame. It will be an immense satisfaction for me to bring innovation and creativity in my work, which can provide simultaneously my company a great benefit.
To serve with an esteemed organization where I can attend challenging assignment with all the sincerity honesty and dedication. Priority is to be given to finish the job within the scheduled time frame. It will be an immense satisfaction for me to bring innovation and creativity in my work, which can provide simultaneously my company a great benefit.
1. Santosh Kumar Ray
Mobile: +91-7760102345 E – mail: santosh.kray81@gmail.com
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Career Objective:
A professional executive in the field of Facility management and operations, having more than 8 years of
experience in MNC and Corporate environments; specializing in Admin Facility, Soft Services, Building
Management, Security, Transportation & Hospitality.
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Employment History:
• Currently working with Capgemini Business Services India Pvt. Ltd. based out at Bangalore as “Analyst -
Admin” from June ‘13 till date.
• Capgemini Business Services India Ltd. based out at Gurgaon Branch (On the payroll of Tenon Property
Services Pvt. Ltd) from May 11’ till May 13’ as “Facility & Admin Executive”.
• JLLM (Gurgaon) as “Facility Help Desk Executive” from Aug 09’ till Jan 11’.
• Ambience Developers & Infrastructures (Gurgaon) as “Facility Help Desk Executive” from Aug 08’ till
May 09’.
Current Job Profile :
General Administration:
• Handling Petty Cash issues.
• Guest house administration and maintenance
• Travel & Event arrangements
• Canteen supervision.
• Liaison with Govt. officials at times of Audits.
• Scheduling preventive maintenances.
• Asset Management.
• Travel Management of Executives and Guests.
• Outsourcing of services and AMC’s.
• Continuous communication and co-ordination with all departments, sites and branch offices.
• Ensuring the proper arrangements for trips, functions, celebration of festivals, approving and Printing of
diaries /calendars etc.
• Site Visit - related all administration issues.
• Coordinating with Travel Agency for deployment of travel desk to arrange tickets, visa
processes for traveling employees.
• Negotiating with Hotels, Travel Agents etc. for Seminars, Conferences, Events.
• Ensuring proper travel arrangements, scheduling meetings, conferences and seminars.
• Handling employee working data hours by day to day.
Facility Management
• Currently handling 3.4 lac Sqf facility
• Managing seat allocation (Space Management) through portal
• Maintaining all critical equipment viz, UPS room, Battery room, AHU as well as Server room .
• Regular inspection to ensure proper office House Keeping & office infrastructure.
• Maintaining & Monitoring the AMC of equipments.
• Monitoring Cafeteria requirements.
• Monitoring premises’ electrical, carpentering and plumbing works.
• Arrangements at Conference Hall with Projector, maintaining proper service of 'EPABX' system.
• Liaison with Landlord & Parking management.
• Monitoring, maintenance & up gradation of all office equipments.
2. Security Management:
• Handling ISMS & QMS and Sustainability Audits internal & external documentation.
• Maintain of proper ISO records for external Audit.
• Handling environment/Sustainability internal and external Audit.
• I’ll part of BCP team, hence 2015 Chennai floods, we are success fully accomplish our targets.
• Handling new projects as upcoming Locations, assessment of physical and electronic security deployments
/installations, assessment of the requirement and develop plans/ layouts for installation of security & safety
equipments viz: Confidently Control Access System, CCTV, Fire Alarm systems, Fire hydrant system,
Public addressing system.
• BMS Operations.
• Responsible for overall security functions.
• Responsible to maintain access card for all incoming & exit employee through WINPAK.
• Developing & updating the Risk Analysis & Emergency Planning for respective locations.
• Developing plans to provide secure work environment, asset protection, and investigative services essential to
the global business.
• Giving guidance/training on security information and motivating new employees who joined organisation.
• Provide training on various security guidelines to employees, contract sub staffs, physical security, floor
wardens etc.
• Conducting regular site security reviews based on which developed security plans to ensure safe environment.
• Conducting security audits of the locations and worked on the shortfall observed and improvement planning.
• Coordination and developing liaison with Legal authorities, local law enforcement’s, security agencies etc for
monitoring environmental updates within the cities and in country.
• Result- oriented self-motivated team contribution with a proven ability to lead efforts in the areas of Security
implementations, cost cutting, competitive strategies & profitability improvement.
Vendor Management:
• Handling all terms of purchase and deliverables with vendors & suppliers.
• Filing quotations regarding purchase Order requests for buying new office assets
• Making purchase, coordinating with the vendor and supplier to get office assets with proper follow up procedure
including escalations.
• Ensuring proper record maintenance of office assets.
• Inventory management.
Procurement and MIS Management:
• Monitoring & processing various Admin related bills (like, Rental , CAM ,Telephones bills , Electricity and all
other bills)
• Monthly maintenance of administration Expenses and MIS.
• Represent annual and monthly expenses forecast
• Creating PO through global procurement software system
• Responsible for record management
• Uploading monthly invoice on GPS which is help finance team to release the vendor payment
• Raising GPOC for office consumable and assets requirement.
• Monitoring/checking of stationary record.
• Monitoring records of parking access and arrangement for vehicle parking area with proper security.
Core Competency
Client Management:
• Managing day-to-day internal & external client interaction.
• Sets and manages client expectations
• Develops lasting relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative business solutions.
3. • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Builds a knowledge base of each client's business, organization and objectives.
Leadership:
• Challenges others to develop as leaders while serving as a role model and mentor.
• Manages the development of team by ensuring, when possible, that project tasks are in line with each individual
career interests.
• Inspires co-workers to attain goals and pursue excellence.
• Identifies opportunities for improvement and makes constructive suggestions for change.
• Manages the process of innovative change effectively.
• Remains on the forefront of emerging industry practices.
Teamwork:
• Currently more than 25 HK and Maintenance employee reporting me
• Consistently acknowledges and appreciates each team member's contributions.
• Effectively utilizes each team member to his/her fullest potential.
• Motivates team to work together in the most efficient manner.
• Keeps track of lessons learned and shares those lessons with team members.
• Mitigates team conflict and communication problems.
• Plans and facilitates regular team activities inside /outside of the office.
• We are organized annual Jashn party for 25000 employees.
Operation
Educational Details:
MBA (Operations) from Sikkim Manipal University.
BBA from Annamalai University.
Personal Information:
Father’s Name : Sh. Mahendra Ray
Date of Birth : 8 September 1981
Nationality : Indian
Gender : Male
Marital Status : Single
Linguistic Proficiency : English & Hindi
Valid Passport : Yes