This document discusses mobile NFC ticketing solutions in France. It outlines how adding digital ticketing to existing NFC infrastructure through mobile apps provides benefits without requiring additional investments. Mobile NFC ticketing saw rapid growth during the COVID pandemic as it allows contactless payments. The company Wizway developed SDKs for transit card emulation and reading that have been integrated into mobility apps in several French cities, processing over 3,500 transactions per quarter.

1. Mobile NFC ticketing
Takeaways from France
How the pandemic proved the benefits of
contactless
NFC Open Forum – MaaS event

2. 2
Solving a problem
2
June 23, 2021 NFC Open Forum - MaaS event

3. 3
With a simple wave of a smartphone
3
June 23, 2021 NFC Open Forum - MaaS event

4. 4
Which mobile technology ?
4
June 23, 2021 NFC Open Forum - MaaS event
Add a new mobile ticketing technology
alongside existing infrastructure
✓ Mobile does not prevent from maintaining
the existing ticketing system
✓ Additional investments in technology
✓ Often parallel back offices
✓ Several customer validation gestures /
inspection processes
XiXo
Mobile ticketing does NOT obviate the need for physical media
Optimize the existing NFC infrastructure
by adding digital services on mobile
✓ No additional investment
✓ Reuse of existing back office
✓ No changes in customer experience
✓ Compatibility with existing inspection
procedures
✓ No change in customer service
✓ Whole fare range (media based + ABT)
✓ Use of open standards
?

5. Contactless solutions
5
June 23, 2021 NFC Open Forum - MaaS event
CONTACTLESS PAYMENT
5
TRANSIT CARD EMULATION IN TRANSIT APPS
Occasional customer/PAYG Regular or Frequent traveler
Physical Card + wallets Mobile
Anonymous customers
1-tap Payment Mobility application
Customer Relationship Management

6. In-app integration brings strong value
6
June 23, 2021 NFC Open Forum - MaaS event
Travelers
✓ Door to Door
✓ Multimodal
✓ Real time info / Disruptions
✓ Ticketing (with or without
payment)
✓ Customer care
Transit agencies / operators
✓ Customer information / MaaS
✓ Reduce distribution cost
✓ Customer knowledge (accounts)
✓ Customized services & pricing
✓ Usage (non-usage) of transit services
✓ Key component of MaaS

7. 7
WayTap
SDK Transit Card
Emulation
Secure Element + HCE
WayCard
SDK Read and Reload
transit cards
Mobile CLM : facilitated
customer service (mobile
change or loss…)
SDKs APIs easy & quick to integrate
into one or several mobile apps
and/or wallets
For a complete & over the shelf
NFC mobile ticketing solution
NFC technical
Expertise
June 23, 2021 NFC Open Forum - MaaS event
Wizway developed a set of mobile NFC SDKs
SaaS platform + services

8. 8
Integrated into key mobility apps in France
Strasbourg Lille
June 23, 2021 NFC Open Forum - MaaS event
Transdev RATP
Ile de France
Mobilités SNCF Rail
> 30 M downloads

9. 9
A few clicks from itinerary to ticket
(purchase)
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June 23, 2021 NFC Open Forum - MaaS event
✓ Single tickets
✓ Daily, Weekly, Monthly unlimited passes
✓ Airport tickets
✓ Account based ticketing + fare capping

10. Mobile NFC – a strong customer adoption
10
June 23, 2021 NFC Open Forum - MaaS event
0
500
1 000
1 500
2 000
2 500
3 000
3 500
Q1
2019
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
Q1
2021
NFC transactions /Quarterly
(base 100 = Q1 2019)
Lockdown #1
Lockdown #2
Lockdown #3
+54 % average quarterly
growth rate since 2019

11. COVID: x3 on mobile contactless transit adoption
11
rans sage o le a n e
162% Usage of Mobile NFC
(basis 100 - 02.2020)
Lockdown #1
16/03 > 11/05
Lockdown #2
30/10 > 15/12
53% Usage of public transit
(basis 100 - 02.2020)
Lockdown #3
30/03 > 03/05
June 23, 2021 NFC Open Forum - MaaS event

12. A customer behaviour change vs tariffs
12
c e s s seasonal ares
c e s ee l on hl
ABT
Pay As You Go
Fare capping
June 23, 2021 NFC Open Forum - MaaS event

13. Key takeaways
• Closed loop Mobile NFC
based on open standards
brings strong benefits
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June 23, 2021 NFC Open Forum - MaaS event
• Now widely available on smartphones
• Infrastructure compatibility
• All fares : Media-centric +
ABT
• Customer experience
• Reliability
• Security
• Over 600 compatible
handsets
• Easy to integrate into existing apps
or mobile wallets
• Customer relation & data
• MaaS
• Mobile contactless, popular with travelers • Mobile App capabilities
• Contactless hygiene
• X3 in customer usage

14. Thank you
Louis BROSSE, CEO
louis.brosse@wizway.fr
+33 604 50 93 68
www.wizway.com
Wizway Solutions