This document discusses new technologies and trends in the telecommunications industry. It covers big data, master data management, NoSQL and graph databases, and cloud computing. Big data allows companies to gain new insights from customer data to improve products and prevent churn. Master data management is important for integrating data across systems. NoSQL databases provide advantages for scaling big data projects. Graph databases are useful for modeling telecom network and customer relationships. Cloud computing helps reduce costs and enables new services.
A new dual-model approach to IT management is proposed that separates IT functions into "Factory IT" and "Enabling IT". Factory IT aims to drive efficiency and reduce costs through standardization, lean techniques, and automation. Enabling IT focuses on supporting innovation through rapid experimentation, close business collaboration, and enabling new technologies like data analytics and Web 2.0 tools. The document discusses how each model operates and the organizational changes needed to effectively implement this new dual-model approach to IT leadership and governance.
A top issue with IT service and support organizations today is how to drive greater business
value from SAP solutions. Most often, the degree of value is directly tied to the decisions
business leaders make on which SAP projects, enhancements, and new solutions they will ask
IT to deliver to their organizations. This presentation will dive into today\'s challenges facing
CIOs, technology delivery executives, and IT project managers: How do you balance the
customers\' demands for SAP enhancements against finite technical resources and managing the
IT portfolio? How do you build close, sustainable relationships with business leaders in order to
drive greater influence on the strategic direction of SAP within their operations? What changes
need to be made within IT itself (organizational structure, job roles, skills) in order to move
from an "order-taker" to a valued partner? This presentation will explore the role of the IT
business partner within Day & Zimmermann - the many successes achieved and challenges
faced in influencing the strategic direction of SAP within its businesses. The presentation will
provide detail on how Day & Zimmermann\'s IT business partners work with executive teams,
their sphere of influence on business and IT decision-making, and driving ownership together
with the interpersonal skills, organizational structure, and IT processes required for strategic
alignment between IT and business stakeholders.
The document outlines 10 steps for dealers to transform into hybrid dealers that can offer managed print services (MPS). The steps include strengthening internal identity and infrastructure, developing a vendor and market strategy, and positioning MPS to current and potential clients through various promotional methods, with a focus on marketing to CFOs. The goal is for dealers to combine traditional copier dealer strengths with IT capabilities to address industry trends of print convergence with IT and develop recurring revenue through MPS.
This document discusses how IT departments must evolve to keep up with technological disruption. It outlines three key themes: 1) Today's IT departments are struggling with silos that inhibit innovation. 2) Emerging technologies are creating a "two-speed" IT department with traditional and new skills. 3) The IT organization of the future requires adopting new roles, skills, and an operating model focused on continuous engagement, integration, and improvement. The document provides examples of models and a roadmap for closing skills gaps, building hybrid operations, and establishing governance to align IT with business priorities and effectively manage demand and supply.
Itac benoit long deck final eng - feb 12 2013KBIZEAU
Shared Services Canada is transforming IT service delivery through a multi-step methodology. It aims to simplify technology infrastructure, standardize processes, modernize systems and make services more cost effective. The transformation will consolidate data centres, modernize networks and transition to a cloud-based infrastructure over three waves from 2013 to 2020. It uses a five step plan-build-operate methodology for individual service transformations.
Cloud Summit 2012: Driving Revenue with a Three Pronged Approach To Cloud and...CA Nimsoft
Today’s most successful MSPs differentiate themselves from huge market players by bundling services together in unique ways, and tailoring their offers to the particular needs of their customers. This session addresses how a modular approach to popular managed and cloud services enables MSPs to grow their business at attractive margins.
For more information, visit: http://www.nimsoft.com.
This document discusses IBM's SmartCloud platform for cloud computing. It notes that CEOs anticipate turbulent change and bold moves ahead. Technology will play a key role in success. IBM's SmartCloud allows organizations to build operating dexterity, reinvent customer relationships, and uncover new profit opportunities. It provides flexibility in delivering, integrating and consuming cloud capabilities using private, hybrid and public cloud models on a common cloud platform built on open standards. IBM SmartCloud services provide immediate access to managed cloud infrastructure and platform services.
This document provides advice on how companies can survive an economic recession through their IT strategies. It suggests that agility, fast responses, and readiness for change can help small businesses remain competitive. It then outlines five plans: be prepared for changes with a dynamic IT infrastructure; keep solutions simple; cut costs during development and operations through approaches like virtualization and open source; be more energy efficient in data management; and fully utilize existing business information and applications. The conclusion emphasizes that successful companies will be those that can best adapt to changes through technology like model-driven environments.
A new dual-model approach to IT management is proposed that separates IT functions into "Factory IT" and "Enabling IT". Factory IT aims to drive efficiency and reduce costs through standardization, lean techniques, and automation. Enabling IT focuses on supporting innovation through rapid experimentation, close business collaboration, and enabling new technologies like data analytics and Web 2.0 tools. The document discusses how each model operates and the organizational changes needed to effectively implement this new dual-model approach to IT leadership and governance.
A top issue with IT service and support organizations today is how to drive greater business
value from SAP solutions. Most often, the degree of value is directly tied to the decisions
business leaders make on which SAP projects, enhancements, and new solutions they will ask
IT to deliver to their organizations. This presentation will dive into today\'s challenges facing
CIOs, technology delivery executives, and IT project managers: How do you balance the
customers\' demands for SAP enhancements against finite technical resources and managing the
IT portfolio? How do you build close, sustainable relationships with business leaders in order to
drive greater influence on the strategic direction of SAP within their operations? What changes
need to be made within IT itself (organizational structure, job roles, skills) in order to move
from an "order-taker" to a valued partner? This presentation will explore the role of the IT
business partner within Day & Zimmermann - the many successes achieved and challenges
faced in influencing the strategic direction of SAP within its businesses. The presentation will
provide detail on how Day & Zimmermann\'s IT business partners work with executive teams,
their sphere of influence on business and IT decision-making, and driving ownership together
with the interpersonal skills, organizational structure, and IT processes required for strategic
alignment between IT and business stakeholders.
The document outlines 10 steps for dealers to transform into hybrid dealers that can offer managed print services (MPS). The steps include strengthening internal identity and infrastructure, developing a vendor and market strategy, and positioning MPS to current and potential clients through various promotional methods, with a focus on marketing to CFOs. The goal is for dealers to combine traditional copier dealer strengths with IT capabilities to address industry trends of print convergence with IT and develop recurring revenue through MPS.
This document discusses how IT departments must evolve to keep up with technological disruption. It outlines three key themes: 1) Today's IT departments are struggling with silos that inhibit innovation. 2) Emerging technologies are creating a "two-speed" IT department with traditional and new skills. 3) The IT organization of the future requires adopting new roles, skills, and an operating model focused on continuous engagement, integration, and improvement. The document provides examples of models and a roadmap for closing skills gaps, building hybrid operations, and establishing governance to align IT with business priorities and effectively manage demand and supply.
Itac benoit long deck final eng - feb 12 2013KBIZEAU
Shared Services Canada is transforming IT service delivery through a multi-step methodology. It aims to simplify technology infrastructure, standardize processes, modernize systems and make services more cost effective. The transformation will consolidate data centres, modernize networks and transition to a cloud-based infrastructure over three waves from 2013 to 2020. It uses a five step plan-build-operate methodology for individual service transformations.
Cloud Summit 2012: Driving Revenue with a Three Pronged Approach To Cloud and...CA Nimsoft
Today’s most successful MSPs differentiate themselves from huge market players by bundling services together in unique ways, and tailoring their offers to the particular needs of their customers. This session addresses how a modular approach to popular managed and cloud services enables MSPs to grow their business at attractive margins.
For more information, visit: http://www.nimsoft.com.
This document discusses IBM's SmartCloud platform for cloud computing. It notes that CEOs anticipate turbulent change and bold moves ahead. Technology will play a key role in success. IBM's SmartCloud allows organizations to build operating dexterity, reinvent customer relationships, and uncover new profit opportunities. It provides flexibility in delivering, integrating and consuming cloud capabilities using private, hybrid and public cloud models on a common cloud platform built on open standards. IBM SmartCloud services provide immediate access to managed cloud infrastructure and platform services.
This document provides advice on how companies can survive an economic recession through their IT strategies. It suggests that agility, fast responses, and readiness for change can help small businesses remain competitive. It then outlines five plans: be prepared for changes with a dynamic IT infrastructure; keep solutions simple; cut costs during development and operations through approaches like virtualization and open source; be more energy efficient in data management; and fully utilize existing business information and applications. The conclusion emphasizes that successful companies will be those that can best adapt to changes through technology like model-driven environments.
Lucid IT & UXC Consulting: The Cloud Opportunity: Building on Your Investment...j_white
This document discusses how organizations can leverage their existing best practices to take advantage of cloud computing opportunities. It outlines key cloud characteristics and implications for IT, including proliferation of cloud services, hybrid IT environments, and evolving expectations. The document also examines how cloud services fit within traditional IT service models and categories. Finally, it proposes that while cloud raises concerns around security, integration and other issues, organizations can build on their best practices to develop optimal cloud management models and capabilities.
This document summarizes findings from interviews with over 2,500 CIOs worldwide. The interviews found that successful CIOs blend three pairs of roles: 1) Insightful Visionary and Able Pragmatist, 2) Savvy Value Creator and Relentless Cost Cutter, and 3) Collaborative Business Leader and Inspiring IT Manager. By balancing these roles, CIOs can make innovation real, raise the ROI of IT, and expand their business impact.
1. Metastorm provides business process analysis, management, and enterprise architecture software that allows users to comprehensively model and improve business processes and strategy.
2. Their portfolio includes solutions for process discovery, analysis, automation, and optimization that work together to provide end-to-end business process insights and management.
3. By using Metastorm's model-driven approach and focus on business value, organizations can more quickly design, implement, and measure process improvements that increase efficiency and effectiveness.
1) SAP has over 20 million cloud users and 6000 cloud customers with over $1 billion in cloud revenue.
2) SAP's cloud strategy focuses on hybrid and user-centric solutions across four areas: cloud solutions, cloud platform, business networks, and infrastructure management.
3) SAP provides various line-of-business cloud solutions for people, customers, money, suppliers, and business management that can integrate with their cloud platform and on-premise systems.
The document provides an overview of SunGard Availability Services, a company that offers disaster recovery and managed IT services. It summarizes SunGard's history since 1978, global footprint with over 5 million square feet of data center space, over 10,000 customers including most Fortune 100 companies, and services including disaster recovery, managed hosting, and IT management. The document encourages visiting SunGard's website at www.sungardas.com for more information.
The document provides an overview of SunGard Availability Services, a company that offers disaster recovery and managed IT services. It summarizes SunGard's history since 1978, global footprint with over 5 million square feet of data center space, over 10,000 customers including most Fortune 100 companies, and services including disaster recovery, managed hosting, and IT management. The document encourages visiting SunGard's website at www.sungardas.com for more information.
The document provides an overview of SunGard Availability Services, a company that offers disaster recovery and managed IT services. It summarizes SunGard's history since 1978, global footprint with over 5 million square feet of data center space, over 10,000 customers including most Fortune 100 companies, and services including disaster recovery, managed hosting, and IT management. The document encourages visiting SunGard's website at www.sungardas.com for more information.
SunGard Availability Services is a provider of disaster recovery, managed IT, cloud computing and other services. It has over 30 years of experience and 10,000 customers. The company aims to be the preferred IT solutions provider to ensure the availability of customers' business operations. More information can be found at their website, www.sungardas.com.
Rethink IT. Reinvent Business. - Dharanibalan GurunathanJyothi Satyanathan
The document is an agenda for an IBM event taking place from November 22-24, 2012 in Jaipur, India. It discusses increasing pressures on businesses to deliver value with limited resources, and how forward-thinking CIOs are forging strategic partnerships to help IT deliver true business value. The event will focus on how IBM can help organizations improve employee mobility, manage data and infrastructure, ensure business continuity, and leverage the right mix of traditional IT, managed services, and cloud solutions.
Gloabtel Convergence Ltd. provides energy management and remote monitoring solutions for various industries. It offers an integrated Energy Manager solution that monitors energy consumption and peak demand. It also provides remote monitoring systems like Automatic Meter Reading, Automatic Data Logging, and monitoring solutions for distribution transformers, street lights, and petrol/gas stations. Gloabtel focuses on customizing its solutions, research and development, and comprehensive customer support.
http://www.hcltech.com/manufacturing ~ More on Manufacturing
Mobile professionals are an integral part of the product lifecycle and need timely and accurate access to a range of information, lack of which could deal with costly delays and errors. They need to be always wired to the activities around their product. This topic is to understand the strategy of adopting mobility in the PLM space to have access to product information anytime and anywhere.
The government has published a cloud computing strategy that outlines the kinds of cloud services that could be offered and how a government cloud platform might work. The strategy recommends limited use of private cloud, use of public cloud subject to criteria, and use of community cloud where public cloud is not suitable. However, the strategy is missing some key details like a cloud store, readiness criteria, a framework for public vs community cloud assessment, and details on service provisioning and data management.
The document discusses software development and delivery in competitive times. It summarizes IBM Rational's strategy to help customers deliver value efficiently and effectively through distributed organizations. The strategy focuses on enabling governance, adopting flexible architectures, and leveraging communities. Rational has continued delivering on this strategy by releasing products built on their Jazz platform and expanding their communities. Their strategy also aims to help customers manage effective software delivery as challenges in this area remain and expand on the individual, team, organizational and business levels.
1. The document discusses achieving agility at scale through disciplined agile teams that produce working software regularly, do continuous testing, work closely with stakeholders, are self-organizing, and regularly reflect on how to improve.
2. It describes scaling agile software delivery by focusing on key agile practices, reinforcing delivery practices, changing delivery rhythms, supporting practices with automation, and measuring to demonstrate business value.
3. Examples are provided of how Jazz platform was used at La Caixa for managing service providers and at Danske Bank for adoption of agile at scale, and how visibility and transparency was achieved at Panasonic Automotive.
Building Blocks: Business Architecture, Best's Review, June 2010Gates Ouimette
#Businessarchitecture helps #carriers close the “#integration gap” between IT and the business.
Capturing your business architecture today will provide better #transparency into #operational and #technology investments.
This white paper discusses how software can balance standardization and customization for businesses. It argues that software should incorporate standard best practices while also adapting to each business' unique processes. The paper proposes using configuration over customization when possible to avoid high development costs. For needs beyond configuration, it recommends either standardizing the functionality for future releases or developing custom modules through external APIs. This approach helps software remain prescriptive of good processes while adapting to business uniqueness.
1) Businesses are focusing on growth, innovation, customers, and managing complexity and change in global markets.
2) Integrated service management, automation, and integrated lifecycles are required to exploit opportunities from change.
3) The presentation provides guidance on transforming information into digital assets, integrating business and IT service management, optimizing resources and performance, and investing in automation and best practices to manage complexity and change.
Porter's strategies (generic strategies, five forces, diamond model) with ref...Sigortam.net
It is very hard to apply and understand Michael Porter's strategy frameworks. That's why i prepared this summary for myself and to whom feels same feelings about it...
Fast track Incubation of skill sets for big data and game development and web...Sigortam.net
It is very hard to develop some skills. In this presentation i try to put a fast strategy to build some skills for ones who has lack of time using Udemy platform trainings and Amazon books.
The document outlines an idea for a picture dictionary mobile application to help teach vocabulary to children and adults in an engaging way by using images, flashcards, and games. It discusses defining the problem, conducting market research, generating a business model, creating a roadmap, and developing a marketing strategy. The goal is to create an easy-to-use mobile app to help improve language skills and decrease vocabulary learning time compared to traditional dictionaries.
Lucid IT & UXC Consulting: The Cloud Opportunity: Building on Your Investment...j_white
This document discusses how organizations can leverage their existing best practices to take advantage of cloud computing opportunities. It outlines key cloud characteristics and implications for IT, including proliferation of cloud services, hybrid IT environments, and evolving expectations. The document also examines how cloud services fit within traditional IT service models and categories. Finally, it proposes that while cloud raises concerns around security, integration and other issues, organizations can build on their best practices to develop optimal cloud management models and capabilities.
This document summarizes findings from interviews with over 2,500 CIOs worldwide. The interviews found that successful CIOs blend three pairs of roles: 1) Insightful Visionary and Able Pragmatist, 2) Savvy Value Creator and Relentless Cost Cutter, and 3) Collaborative Business Leader and Inspiring IT Manager. By balancing these roles, CIOs can make innovation real, raise the ROI of IT, and expand their business impact.
1. Metastorm provides business process analysis, management, and enterprise architecture software that allows users to comprehensively model and improve business processes and strategy.
2. Their portfolio includes solutions for process discovery, analysis, automation, and optimization that work together to provide end-to-end business process insights and management.
3. By using Metastorm's model-driven approach and focus on business value, organizations can more quickly design, implement, and measure process improvements that increase efficiency and effectiveness.
1) SAP has over 20 million cloud users and 6000 cloud customers with over $1 billion in cloud revenue.
2) SAP's cloud strategy focuses on hybrid and user-centric solutions across four areas: cloud solutions, cloud platform, business networks, and infrastructure management.
3) SAP provides various line-of-business cloud solutions for people, customers, money, suppliers, and business management that can integrate with their cloud platform and on-premise systems.
The document provides an overview of SunGard Availability Services, a company that offers disaster recovery and managed IT services. It summarizes SunGard's history since 1978, global footprint with over 5 million square feet of data center space, over 10,000 customers including most Fortune 100 companies, and services including disaster recovery, managed hosting, and IT management. The document encourages visiting SunGard's website at www.sungardas.com for more information.
The document provides an overview of SunGard Availability Services, a company that offers disaster recovery and managed IT services. It summarizes SunGard's history since 1978, global footprint with over 5 million square feet of data center space, over 10,000 customers including most Fortune 100 companies, and services including disaster recovery, managed hosting, and IT management. The document encourages visiting SunGard's website at www.sungardas.com for more information.
The document provides an overview of SunGard Availability Services, a company that offers disaster recovery and managed IT services. It summarizes SunGard's history since 1978, global footprint with over 5 million square feet of data center space, over 10,000 customers including most Fortune 100 companies, and services including disaster recovery, managed hosting, and IT management. The document encourages visiting SunGard's website at www.sungardas.com for more information.
SunGard Availability Services is a provider of disaster recovery, managed IT, cloud computing and other services. It has over 30 years of experience and 10,000 customers. The company aims to be the preferred IT solutions provider to ensure the availability of customers' business operations. More information can be found at their website, www.sungardas.com.
Rethink IT. Reinvent Business. - Dharanibalan GurunathanJyothi Satyanathan
The document is an agenda for an IBM event taking place from November 22-24, 2012 in Jaipur, India. It discusses increasing pressures on businesses to deliver value with limited resources, and how forward-thinking CIOs are forging strategic partnerships to help IT deliver true business value. The event will focus on how IBM can help organizations improve employee mobility, manage data and infrastructure, ensure business continuity, and leverage the right mix of traditional IT, managed services, and cloud solutions.
Gloabtel Convergence Ltd. provides energy management and remote monitoring solutions for various industries. It offers an integrated Energy Manager solution that monitors energy consumption and peak demand. It also provides remote monitoring systems like Automatic Meter Reading, Automatic Data Logging, and monitoring solutions for distribution transformers, street lights, and petrol/gas stations. Gloabtel focuses on customizing its solutions, research and development, and comprehensive customer support.
http://www.hcltech.com/manufacturing ~ More on Manufacturing
Mobile professionals are an integral part of the product lifecycle and need timely and accurate access to a range of information, lack of which could deal with costly delays and errors. They need to be always wired to the activities around their product. This topic is to understand the strategy of adopting mobility in the PLM space to have access to product information anytime and anywhere.
The government has published a cloud computing strategy that outlines the kinds of cloud services that could be offered and how a government cloud platform might work. The strategy recommends limited use of private cloud, use of public cloud subject to criteria, and use of community cloud where public cloud is not suitable. However, the strategy is missing some key details like a cloud store, readiness criteria, a framework for public vs community cloud assessment, and details on service provisioning and data management.
The document discusses software development and delivery in competitive times. It summarizes IBM Rational's strategy to help customers deliver value efficiently and effectively through distributed organizations. The strategy focuses on enabling governance, adopting flexible architectures, and leveraging communities. Rational has continued delivering on this strategy by releasing products built on their Jazz platform and expanding their communities. Their strategy also aims to help customers manage effective software delivery as challenges in this area remain and expand on the individual, team, organizational and business levels.
1. The document discusses achieving agility at scale through disciplined agile teams that produce working software regularly, do continuous testing, work closely with stakeholders, are self-organizing, and regularly reflect on how to improve.
2. It describes scaling agile software delivery by focusing on key agile practices, reinforcing delivery practices, changing delivery rhythms, supporting practices with automation, and measuring to demonstrate business value.
3. Examples are provided of how Jazz platform was used at La Caixa for managing service providers and at Danske Bank for adoption of agile at scale, and how visibility and transparency was achieved at Panasonic Automotive.
Building Blocks: Business Architecture, Best's Review, June 2010Gates Ouimette
#Businessarchitecture helps #carriers close the “#integration gap” between IT and the business.
Capturing your business architecture today will provide better #transparency into #operational and #technology investments.
This white paper discusses how software can balance standardization and customization for businesses. It argues that software should incorporate standard best practices while also adapting to each business' unique processes. The paper proposes using configuration over customization when possible to avoid high development costs. For needs beyond configuration, it recommends either standardizing the functionality for future releases or developing custom modules through external APIs. This approach helps software remain prescriptive of good processes while adapting to business uniqueness.
1) Businesses are focusing on growth, innovation, customers, and managing complexity and change in global markets.
2) Integrated service management, automation, and integrated lifecycles are required to exploit opportunities from change.
3) The presentation provides guidance on transforming information into digital assets, integrating business and IT service management, optimizing resources and performance, and investing in automation and best practices to manage complexity and change.
Porter's strategies (generic strategies, five forces, diamond model) with ref...Sigortam.net
It is very hard to apply and understand Michael Porter's strategy frameworks. That's why i prepared this summary for myself and to whom feels same feelings about it...
Fast track Incubation of skill sets for big data and game development and web...Sigortam.net
It is very hard to develop some skills. In this presentation i try to put a fast strategy to build some skills for ones who has lack of time using Udemy platform trainings and Amazon books.
The document outlines an idea for a picture dictionary mobile application to help teach vocabulary to children and adults in an engaging way by using images, flashcards, and games. It discusses defining the problem, conducting market research, generating a business model, creating a roadmap, and developing a marketing strategy. The goal is to create an easy-to-use mobile app to help improve language skills and decrease vocabulary learning time compared to traditional dictionaries.
Hot trends and how to apply strategies for telecommunication operatorsSigortam.net
there are so many trends in IT world. and so many abstract strategies but not easy to apply them. In this presentation i aimed that how we can make them more clear to apply and define roadmaps in telco.
This document discusses IBM DataPower and how it can be used to securely expose APIs and services. It provides an overview of DataPower's key capabilities including security, protocol support, and an application development model. Specific services that DataPower provides are discussed such as the web service proxy, XML firewall, and web application firewall. The document also covers how DataPower can implement various security features and policies to control access and traffic. Finally, it presents some high-level questions to consider when shaping an API strategy.
The document appears to be a network map of the Istanbul tech sector from 1984-2014. It maps the connections between companies and entrepreneurs in the sector over time based on former employment, inspiration for starting new companies, founding new companies, mentorship, and investment. The size of the circles representing companies reflects the number of outgoing connections to other entrepreneurs.
This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Cloud computing provides several key business benefits:
1) It lowers IT costs by increasing infrastructure utilization and automation.
2) It enables access to IT resources and applications on a flexible, "pay-as-you-go" basis.
3) It simplifies IT for end users by removing complexity and allowing access from any device.
Cloud adoption strategies vary depending on a company's size and industry dynamics, but cloud pilots can help organizations understand how cloud may address their business needs in a low-risk way.
This white paper discusses how cloud computing can drive value for enterprises by lowering IT costs and enabling innovation. Some key points:
1) Cloud computing provides on-demand, scalable access to computing resources and enables a pay-per-use model that can significantly lower both capital and operating costs for IT compared to maintaining physical infrastructure.
2) Standardizing applications and infrastructure on cloud platforms further drives down costs through improved efficiency and reduced complexity.
3) In addition to cost savings, cloud also allows organizations to innovate faster, access new markets more easily, and optimize existing IT investments through an elastic, globally available environment.
ItSMF 23 November 2012 - GREENCLOUDS - Cloud Service BrokerageGreenclouds
The document discusses the role of a cloud service broker in business innovation. It describes how a cloud service broker can help organizations transition to the cloud by acting as an intermediary between internal business units and external cloud providers. The broker provides strategic value by integrating multiple cloud services, providing control and compliance, and helping business units access new products faster. It outlines a six-step service delivery model for cloud service brokers to provide services to business units. Finally, it discusses how cloud service brokers can help organizations innovate by managing products in addition to services through predictive analytics and social tools.
The document discusses how cloud computing is changing the IT landscape for businesses. It notes that trends like mobile computing, social media, digitization, and analytics are driving deep changes. The cloud provides attributes like flexibility, scalability, adaptability, and complexity reduction that support business needs. The cloud allows applications to be deployed quickly and resources to scale up or down on demand. The document advocates that companies adopt cloud services to improve efficiency, enable innovation, and transform their business models.
Cloud computing provides opportunities for organizations to reduce IT costs and complexity while improving efficiency. As expectations increase around access to real-time information and service innovation, cloud computing allows organizations to scale resources up or down as needed without increasing budgets. Some key benefits of cloud computing include increased flexibility, ability to scale resources based on business needs, and faster delivery of new offerings. However, strategic approaches are needed to manage integration challenges across cloud and traditional IT environments and ensure security, integrity of data, and management of business processes in the cloud.
This document summarizes an article from the February 2012 issue of itSMF Canada's national newsletter. The article discusses how IT service management tools are evolving to provide broader functionality beyond traditional IT service desks. It provides an example of a German software company, OMNINET, that offers a universal workflow platform that can integrate various business processes like ITSM, projects, sales, and requirements management. The platform helps a large construction company, STRABAG S.E., integrate its IT service, asset, and configuration management processes to provide end-to-end visibility and automation.
Cloud transformation enabling through tsg service lifecycle tool by helmuth z...Khazret Sapenov
The document discusses TSG, a company that provides a service and sourcing lifecycle management platform. The platform helps companies design, plan, build, and manage their IT services. It provides features like a service catalog, pricing models, sourcing management, and contract management. The goal is to help companies transform their IT services, increase cost transparency, and better manage the full lifecycle of their services. TSG operates globally and has customers across many industries.
This document discusses how to build a business case for data center transformation (DCT) to gain support from the C-suite. It recommends defining the current state of high costs and complexity, the future state of reduced costs and improved services through consolidation and standardization. The business case should show how DCT will reduce overall IT costs, shift spending to business priorities, and improve business continuity. Workshops are suggested to determine benefits, critical success factors, and clarify business and IT priorities to get projects started and gain stakeholder buy-in.
Lucid IT & UXC Consulting: The Cloud Opportunity: Building on Your Investment...j_white
The document discusses the opportunities that cloud computing presents for organizations to build on their existing investments in IT best practices. It outlines the characteristics of cloud computing and how it fits within existing business processes and service catalogues. Frameworks for managing cloud adoption and implementation are presented, along with key takeaways around maintaining adaptability, developing new capabilities through a heatmap and roadmap approach, and partnering with business units during technology changes.
Five 'Must Ask' Questions When Considering a Cloud Services Brokerage Busines...jamcracker4677
The first step in considering a Cloud Services Brokerage (CSB) model for your business or IT needs is to understand and formulate the business model. This informative webinar addresses 5 key questions to consider when developing your CSB business case:
Business Case Justification: Whom will I be operating the CSB for (e.g. Internal users, External customers and channels, or both) and what business issues should I be focusing on?
Economic Model: What are the revenue gains and/or cost savings metrics and target results I should expect to achieve with a CSB?
Vendor Management: How do I manage varying contracts, SLAs and integrations with disparate Cloud Service Providers (CSPs) being delivered via my CSB?
Operating Model: What's the best approach for my organization in deploying and operating a CSB as well as supporting my users?
Risk Mitigation: What are the business and technical risks with the CSB model, and how can I best mitigate them?
The new role of CIO, Borut Kolmanič, S&T SlovenijaS&T GROUP
The document discusses the changing role of the CIO. It notes that business demands are increasing while IT budgets are flat, and that CIOs must focus on both running IT operations and enabling business change. To succeed, CIOs need business knowledge, executive support, communication skills, and the ability to select projects that balance quick wins with long-term impacts. The document recommends CIOs optimize costs through services like cloud computing and outsourcing, create IT strategies aligned with business goals, and develop expertise in change management to help business processes change before implementing new technologies.
The document discusses how cloud computing will impact the roles and responsibilities of internal IT departments. It uses a component business model to analyze the functions of a typical IT department. It finds that many operational components will no longer be needed as IT services move to external cloud providers. However, strategic components around understanding business needs, managing vendor relationships, and ensuring cloud services continue to support business strategy will be more important. The IT department of the future will be smaller but still play an important role in aligning cloud services with business requirements.
Digital transformation is the process by which businesses adopt digital technologies to keep up with competitors and adapt to trends. Key factors for successful digital transformation include leadership, developing digital skills, establishing a digital mindset, implementing digital tools, and clear communication. Digital transformation in manufacturing involves using less paper, streamlining processes, and optimizing production through data control and effective communication. Emerging technologies driving digital transformation trends in 2020 include 5G, artificial intelligence, blockchain, cloud computing, and the Internet of Things. Statistics show increasing investment and adoption of digital transformation strategies across industries.
Infosys – Cloud Business Value ArchitectureInfosys
This document discusses the emerging concept of business value architecture for cloud computing. It proposes that cloud computing can be thought of as consisting of four waves or layers of innovation and business value:
1) Infrastructure cloud focuses on providing computing power as a service to reduce IT costs.
2) Application development cloud provides operating environments and tools to accelerate application deployment.
3) Functional cloud offers software-as-a-service (SaaS) solutions for areas like ERP to enable rapid process changes.
4) The final layer is business cloud, where entire business models and industry segments could eventually move to cloud environments.
Do you know how many software as a service (SaaS) applications have been deployed in your company, and in which departments?
Do you know how data from those applications is interacting with data behind your firewall?
Do you know how long these data integration requests currently take?
Find out about cloud integration in the era of “hybrid IT.”
Self-Service Data Integration: How to balance the need for agility without sacrificing governance and data stewardship.
Security & Administration: What is the impact of cloud integration and how does it fit into your current architecture?
Business Intelligence and Compliance: Can you deliver cloud application data to your BI teams as well as meet regulatory compliance requirements?
Cloud Master Data Management: How does this fit into your cloud application on-boarding strategy?
Learn how to leverage software on premise infrastructure and public cloud to automate common IT and business processes, create a better user experience and save money
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2. Agenda
• Big Data
• Master Data Management
• NoSql & Graph Databases
• Cloud
2
3. 1
Correlations COST-CUTTING is every time
important in our lifes. CLOUD
provides 2 advantages and one of
ORGANIZATIONAL CHANGES them is about decreasing the costs.
TIME-TO-MARKET and BIGDATA needs datasources and
Conceptual combine those datasources you have
Part COST-CUTTING with the datasources you don’t have..
CLOUD’s other advantage is
WORKING MODELS
leveraging those new value-added
MOBILITY services. This combination may
provide a way to us to define a new
REGULATIONs
INNOVATION WORKING MODELs to increase our
incomes. . MOBILTY creates the usage
of those services and completes the
circle. ALL of them will be done via
Billing INTEGRATIONS. to be able to that
ORGANIZATIONAL CHANGES are
MDM unavoidable.
Tecnhology Customer REALTIME
Part Data ANALYSIS
CRM BIGDATA CLOUD
2000’s 2015’s
* there is a great correlation between that technologies and every step needs the previous one!
3
5. 1
Why We Need CLOUD?
• to decrease our Hardware Costs
• to increase usage efficiency of CPU and RAM utilizations and that will decrease also costs.
• to decrease integration costs in projects
• to serve new services to customers using BIGDATA concepts etc..
• to be able to start BIGDATA projects
5
7. 1
Why We Need BIGDATA?
• to Increase our incomes
• to find new ways for our working models
• to be the pioneers in telco-sector
• to be able to do flexible analysis on data and logs and social media to gain new customers, to prevent
churns
• to be able to start CLOUD projects
7
8. 2
The Roadmap for BIGDATA
1 2 3
• Define your
internal • Define new
and outside • Change
Simple
Data your
Models
Sources Organizatio
• Define
• Find new ns
Strategy
Data
Sources
• Multiplex
those data
sources
* 3 steps are important for BIGDATA transformation.
8
12. 3
Business Benefits
Cross & upsell
ARPU
time to market new offers
Revenue Increase
Improved customer service
Customer retention
Enable new channels
mailing and return handling
Increase
EBITDA Fraud and non-payment
cost to serve
Business costs
Cost to develop new offer
Campaign execution costs
Cost reduction Customer aquisition cost
Speed Development Projects
IT costs Application retirement
Production defect resolution
12
13. 4
Increase Business IT Agility
In ABONE+ project
When tariff changes from ‚Fenercell‛ to ‚another tariff‛, Business wants to keep
that the customer is fan of ‚FENERBAHÇE‛ .
In that case,
we know customer’s team and we can keep data for further offers
That data has to update in one system and also available to all consumers
IT has to provide that capability in 1 week
Where do we keep that data?
13
14. 5
Decrease development time
TELCO is very distributed environment
In distributed environments, It is so hard to find where the data is and who is the
real owner and also this increases analysis time and development time and
bad runtime performance in the projects‛.
In that case,
Such a system like MDM can provide that capability
Synchronizations and data distributions can be provided by MDM
14
15. 6
Why DataWarehouse and CRM are not MDM?
Customer Relationship Management
“ Effective at managing sales pipelines, tracking contact details, and automating marketing campaigns
“ Better at generating raw data than consuming it.
“ CRM does not typically centralize all customer data
“ CRM applications are considered to be part of a growing collection of legacy applications
“ Tends not to be strong in data stewardship, governance, quality, de-duplication
Enterprise Data Warehouse
“ Not all data warehouses contain all master data
“ Master data in the DW may not be reconciled or meaningful
“ Data standardization and cleansing typically occur outside the DW platform
“ Typically used for analytical purpose; not operational
DWs and CRMs are consumers of master data.
MDM makes the data better – resulting in better business outcomes!
15
16. 7
Challanges for MDM projects
“ ‘it’s an IT project’
“ What is it for?
“ Complexity of integration
“ Other things are more important
Best practices:
“ Business ownership
“ Aligned to business strategy
“ Quantify the value
“ MDM is a journey ” define the roadmap
16
17. NoSQL and Graph Databases
Ramazan Firin
Middleware/Enterprise Architecture
17
18. Agenda
• What is NoSQL?
• Advantages and Disadvantages
• Graph DB
• Possible Usage Areas in Telco
18
19. 1
Why We Need NoSQL Databases?
• Decrease Costs (Faster , cheap and easy to implement)
• to be able to support BIGDATA projects
19
20. 2
What is NoSQL?
NoSQL is newest database technology.
Stands for Not Only SQL
Non relational
Scalability
– Vertically - Add more data
– Horizontally - Add more storage
No pre-defined schema
No join operations
20
21. 3
Advantages of NoSQL
Cheap, easy to implement
Easy to distribute
Don't require a schema
Easy scale up and down
Quickly process large amounts of data
Can handle web-scale data, whereas Relational DBs cannot
21
22. 4
Disadvantages of NoSQL
New and sometimes buggy
Data is generally duplicated, potential for inconsistency
No standardized schema
Difficult to implement complicated structures
Depend on the application layer to enforce data integrity
No guarantee of support
22
23. Usage Area
Social netwoks: Facebook, Twitter..
Big data systems
Analytics
Archiving
Caching
Managing large streams of non-transactional data: Apache logs
etc
Document, catalog management and content management
systems
Machine-to-machine communications
23
24. 1
Big Data is new trend
NoSql can be used with big data concept.
24
25. 5
Big Data is new trend
NoSql can be used with big data contecp
25
27. 7
Graph DB
Graph database uses graph structures with nodes, edges, and
properties to represent and store data.
27
28. 8
Graph DB Usage Area
Recommendations Time Series data
Business Inteligence Product Catalogue
Social networking Web Analitics
MDM Scientific Computing
System Management Indexing your slow RMDBS
28
31. 10
Telco Data Model
Every customer defines like a node with msisdn.
Telco domain can be modelled like a social network.
Relation types defines between nodes.
Relationtype can be anything: Call duration, sms count etc...
All queries will be very fast. No limitation about data size.
Msisdn:
555xxxxxxx
RelationType-1 RelationType-2
Msisdn:555xxxxx Msisdn:555xxxxx
xx xx
31
32. 11
Senario 1 ” Customer Spesific Campaign
1. Get three friends (or friends of friends ) of customer
which called for maximum duration.
2. Get friends of friends (or friends of friends ) of customer
which is not your customer.
32
33. 12
Senario 2 ” Prevent Churn
When a customer port out from company, find three friends
(or friends of friends )of customer which is talk to
customer at most, and offer them a special campaign.
33
34. 13
Senario 3 - Get More Customer
When a customer port in to yur company, find three friends
(or friends of friends )of customer which is talk to
customer at most which are not your customer, offer a
special campaign to them.
34
35. 14
Senario 4 ” Speacial offer for companies
All communication between company employees can be
report. So special campaign can be offered.
35 35R&D /MW Developement
in 2000s, the most exciting thing was CRM.Todays most exciting things are BIGDATA and CLOUD. in 2000s, business model generation book is published and innovation theory became a teacheable knowledge in literature! And Innovation will go on to effect all sectors.COST-CUTTING is every time important in our lifes. CLOUD provides 2 advantages and one of them is about decreasing the costs. and BIGDATA needs datasources and combine those datasources you have with the datasources you don’t have.. CLOUD’s other advantage is leveraging those new value-added services. This combination may provide a way to us to define a new WORKING MODELs to increase our incomes. . MOBILTY creates the usage of those services and completes the circle.ALL of them will be done via INTEGRATIONS. to be able to that ORGANIZATIONAL CHANGES are unavoidable.The first vital step is the customer data which creates greate advange for AVEA. If problems in this step, every attempts tend to fail!
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