Alice Spencer is seeking a telecommuting case management position. She has over 10 years of experience in case management, utilization review, discharge planning, and working with patients, families, doctors, and facilities. Her goal is to decrease re-admissions while maintaining patient satisfaction. She is diligent, learns quickly, and strives for perfection in her assignments.

1. ALICE SPENCER, BSN, RN, CCM
(409) 673-7527 ronniespencer@windstream.net
OBJECTIVE:
Telecommutingcase management postion
My past 10 years of experience will be an asset to your company. As you can see, I have found my
niche in this profession. With my experience I am excited to explore and learn another aspect of case
management. I am a diligent worker, even with frequent distractions. I learn quickly and will strive for
perfection in my assignments.
EXPERIENCE:
2005- Baptist Hospital of SETX--Beaumont, TX (joined case management)
• Utilization review for commercial insurances, Medicaid and Medicare HMOs
• Extensive experience w/ Interqual and Milliman
• Multiple challenges to acquire authorization for approval and subsequest payment/denials
• Discharge planning, working closely with patients and familes, social workers, doctors and outside
facilities for safe discharge.
• Goal of decreasing re-admissions being of high importance while retaining patient satisfaction.
2004-2005--Baptist Hospital of SETX-Beaumont, TX (staff nurse)
2000-2003--Mid Jefferson Hospital-Nederland, TX (charge nurse weekends)
1996-2000--Stay at home mother
1993-1996--St. Elizabeth Hospital Beaumont, TX (staff/charge nurse)
1991-1993---Beaumont ENT (Dr. Steve Parks)

2. 1986-1991--St. Elizabeth Hospital Beaumont, TX (staff nurse)
EDUCATION: 1986 BSN Nursing Lamar University Beaumont, TX
CERTIFICATIONS: CCMC
SPECIAL RECOGNITION: Empoyee of the Year Nominee 2013