Delilah Williams is seeking a position as a medical assistant or in a medical office environment where she can utilize her clinical and administrative skills. She has over 15 years of experience in various medical settings including as a patient access representative, medical records clerk, home health aide, and medical assistant. Her skills include electronic medical records, coding, medical terminology, multi-tasking, computer and office equipment use, and strong communication abilities. She has certifications as a registered certified medical assistant, in EKG, as a home health aide, and in CPR/first aid.

1. Delilah Williams
339 OverlookParkDrive
Cleveland,Ohio44110
Phone:216.732.1996
E-mail:DelilahCogdell@yahoo.com
Objectives
To obtain a position within a hospital or medical office environment, where I can utilize my clinical and
administrative skills as a Registered Certified Medical Assistant.
Skills
Electronic medical records. Completes all relatedcomputer input and paperworkefficiently. Knowledge
of ICD-10 and CPT coding, medical terminology, and Athena. Ability to multi-task in a fast paced work
environmentindependentlywithlimitedsupervision. Abilitytouse computers,patientcharting, Microsoft
office, and general office equipment. Excellent communication skills both written and verbal,
organizational skills and great work ethics. Works well with others. Enjoy giving great patient care.
Education
 Remington College: Medical Assistant (June 2003)
 Ace Tutors: Home Health Aide (2012)
 Shaw High School: College Prep (June 1997)
Training
 National Registered Certified Medical Assistant(10/2016)
 EKG (Burdick Technique) Certification of Recognition
 Certified Home Health Aide
 Certified in CPR/First Aide for adults, infants, and children(10/2017)
Experience
 Patient Access Representative II (December 2008 - Present)
 University Hospital
 Ensure patients have a pleasant encounter when arriving and departing
 Daily Reconciliation for the front desk
 Medical Records Clerk
 Collect co-pays at the time of patient arrival
 Collect payments for copies of medical records

2.  Refer patients to the Financial Counselor as appropriated
 Assist doctors with daily office tasks
 Answer telephone in a courteous and efficient manner
 Verify patient’s demographic and insurance information at the time of registration
 Complete and obtain Prior Authorization for procedures
 Maintains a safe and clean work area
 Ensures departmental supplies are appropriately ordered and stocked
 Provide Instructions to patients and families regarding preparation and post procedure needs
 Maintain patient care equipment and notifies supervisor of any repair requirements
 Take responsibility for self-development and supports a learning environment
 Displays commitment to the mission of the hospital and its values
 Maintain a good patient flow to and from exam rooms
 Hands on patient care
 Perform and documented patients vital signs
 Travel to any off site location for the department that I am presently working in
 Assist with training new incoming staff to our department
 Home Health Aide (April 2012-2013)
 Will Care
 Provides personal patient care
 Assist patient's with their ADL'S in their home
 Prepare meals for clients
 Keeping their Home neat and clean
 Transferring patient from bed, or wheelchair
 Toileting and measuring input and output
 Perform Range of Motion
 Ability to exercise independent judgment and maintain confidentiality
 Initiates and maintain a positive relationship with patients/customers and there family
 Medical Assistant (July 2004-February 2008)
 NEON Health Centers
 Perform and documented patients vital signs
 Rooming patients
 Assisting doctors with in-office procedures
 Give injections to infants, and adults
 Assist doctors and patients in The Department of Pediatrics, Family Medicine, OB-GYN,
Ophthalmology, Sigmoid, Adult Medicine, and Medical Records
 Performed 12 lead EKG’s in office
 Performlabscreeningpregnancytest, urinalysisreagent strips(dipsticks), glucose check,collect
throat culture, inform physician of all lab results
 Check Inventory, stocksuppliesand ensuredall equipmentinexamrooms are workingproperly
and ready for the next date of service
 Traveled to all locations as needed to assist doctors and staff in any department