This document discusses the drivers for designing a new urban hospital ambulatory care facility in Cincinnati, Ohio. It notes that the existing flagship facility for Group Health Associates (GHA) was 50 years old and inadequate, with high operating costs and no room for growth. The new facility aims to enhance the patient experience, support programs that cross hospital and practice settings, reduce duplicate services, and allow for growth of hospital-based specialties. The design goals are to optimize patient convenience with quick check-in, a welcoming environment, and immediate access to ancillary services on site. Floor plans and images of the completed facility are provided.