Netxcell is an IT company that provides telecom solutions and has its central development center in Hyderabad, India with regional offices across India and Africa. It has a diverse customer base of mobile operators, system integrators, and enterprises. Netxcell has strengths in its flat organizational structure, skilled workforce, in-house facilities like a data center and R&D lab, and deployments of voice, data, and technology solutions across India and new projects in Africa. It offers various products and services for operators, enterprises and system integrators including voice, video, and data platforms, billing, provisioning, and life cycle management solutions.
Crosscode Technologies Private Limited - Company profileacuser30
CROSSCODE Technologies is a telecom software and solutions company specializing in customer lifecycle management (CLM), call center and CTI technologies. With a core team consisting of professionals from the industry with a considerable amount of experience and expertise in various types of contact center implementations ranging from multi-location global BPOs running 1000+ seats to enterprise level customer care centers with complex back end integrations to enterprise wide ERP platforms like SAP, Siebel, SalesForce, Talisma or custom built solutions or with existing legacy PBX platforms like Avaya, Cisco, Siemens, Nortel or any other make.
CROSSCODE is catering to a diverse set of clients who are being serviced under long term managed service or annualized service agreements for 1 – 3 years. The domains that we cater to are, diverse, ranging from automobile dealers to healthcare majors, from BPO service providers to pharmaceutical service providers, from manufacturers to public utility corporations.
Over the past 10 years the Session Initiation Protocol (SIP) has moved from the toy of researchers and academics to the de-facto standard for telephony and multimedia services in mobile and fixed networks.
Probably one of the most emotionally fraught discussions in the context of SIP was whether Session Border Controllers (SBC) are good or evil.
SIP was designed with the vision of revolutionizing the way communication services are developed, deployed and operated. Following the end-to-end spirit of the Internet SIP was supposed to turn down the walled gardens of PSTN networks and free communication services from the grip of large telecom operators. By moving the intelligence to the end systems, developers were supposed to be able to develop new communication services that will innovate the way we communicate with each other.
This was to be achieved without having to wait for the approval of the various telecommunication standardization groups such as ETSI or the support of incumbent telecoms.
Session border controllers are usually implemented as SIP Back-to-Back User Agents (B2BUA) that are placed between a SIP user agent and a SIP proxy. The SBC then acts as the contact point for both the user agents and the proxy. Thereby the SBC actually breaks the end-to-end behavior of SIP, which has led various people to deem the SBC as an evil incarnation of the old telecom way of thinking. Regardless of this opposition, SBCs have become a central part of any SIP deployment.
In this paper we will first give a brief overview of how SIP works and continue with a description of what SBCs do and the different use cases for deploying SBCs.
Kolmisoft released the completely new advanced Softswitch version MOR X3. This Softswitch offers new up-to-date features reflecting industry trends and meeting customers’ expectations. Professional VoIP billing and routing solution designed for those who want to meet a specific demand and retain a high ROI.
Crosscode Technologies Private Limited - Company profileacuser30
CROSSCODE Technologies is a telecom software and solutions company specializing in customer lifecycle management (CLM), call center and CTI technologies. With a core team consisting of professionals from the industry with a considerable amount of experience and expertise in various types of contact center implementations ranging from multi-location global BPOs running 1000+ seats to enterprise level customer care centers with complex back end integrations to enterprise wide ERP platforms like SAP, Siebel, SalesForce, Talisma or custom built solutions or with existing legacy PBX platforms like Avaya, Cisco, Siemens, Nortel or any other make.
CROSSCODE is catering to a diverse set of clients who are being serviced under long term managed service or annualized service agreements for 1 – 3 years. The domains that we cater to are, diverse, ranging from automobile dealers to healthcare majors, from BPO service providers to pharmaceutical service providers, from manufacturers to public utility corporations.
Over the past 10 years the Session Initiation Protocol (SIP) has moved from the toy of researchers and academics to the de-facto standard for telephony and multimedia services in mobile and fixed networks.
Probably one of the most emotionally fraught discussions in the context of SIP was whether Session Border Controllers (SBC) are good or evil.
SIP was designed with the vision of revolutionizing the way communication services are developed, deployed and operated. Following the end-to-end spirit of the Internet SIP was supposed to turn down the walled gardens of PSTN networks and free communication services from the grip of large telecom operators. By moving the intelligence to the end systems, developers were supposed to be able to develop new communication services that will innovate the way we communicate with each other.
This was to be achieved without having to wait for the approval of the various telecommunication standardization groups such as ETSI or the support of incumbent telecoms.
Session border controllers are usually implemented as SIP Back-to-Back User Agents (B2BUA) that are placed between a SIP user agent and a SIP proxy. The SBC then acts as the contact point for both the user agents and the proxy. Thereby the SBC actually breaks the end-to-end behavior of SIP, which has led various people to deem the SBC as an evil incarnation of the old telecom way of thinking. Regardless of this opposition, SBCs have become a central part of any SIP deployment.
In this paper we will first give a brief overview of how SIP works and continue with a description of what SBCs do and the different use cases for deploying SBCs.
Kolmisoft released the completely new advanced Softswitch version MOR X3. This Softswitch offers new up-to-date features reflecting industry trends and meeting customers’ expectations. Professional VoIP billing and routing solution designed for those who want to meet a specific demand and retain a high ROI.
VoIP Solution | VoIP Service Provider | SoftswitchIkconInfotech
Delivering the most Reliable and Affordable VoIP services as Softswitch, SIP Server, Mobile Dialers, IP PBX System, Call Centric Solution and many more VoIP Products
Syntel’s brings you a vast array of Voice solutions for the Hospitality industry with HMS integration, Display signage, Projectors, Video Conferencing solutions for Board Rooms, Walkie-talkies for large premises/hotel cars and much more covering all aspects of communications a hospitality company requires today.
Our solutions help in enhancing the staff efficiency through features such as:
• Real-time guest information can be fetched by telephone attendants helping them deliver personalized services.
• All faxes, e-mails and voice messages in one in-box accessible from anywhere
• Instant access to services and guest information through PMS
Syntel’s biggest strength lies with having built in applications like Auto Attendant, Call budgeting and billings, Check-in/Check-out, Customized Dial tone message, music on hold, alarms, temporary check-out facility and many more. Plus interoperability with other popular business applications and third-party hospitality application vendors in: guest room phones, property management, catering, environmental controls, premise-security systems, data security, on-property Wi-Fi, mobility applications and more.
Green Pearl is Tadiran’s pure IP communications solution for the small and
medium business. Optimally configured to meet the needs of your business,
Green Pearl is a powerful, yet affordable off-the-shelf standalone system.
All-inclusive by design, it boasts a multitude of telephony features and is
designed for ease-of-use. You simply plug in your favorite phone and start
communicating. In a class of its own, Green Pearl has much to offer.
Talking SIP Sales Presentation that provides an overview of Talking SIP, the industry's award winning and leading Application, Media and Billing Server that powers the top next-generation networks around the world.
VoIP Solution | VoIP Service Provider | SoftswitchIkconInfotech
Delivering the most Reliable and Affordable VoIP services as Softswitch, SIP Server, Mobile Dialers, IP PBX System, Call Centric Solution and many more VoIP Products
Syntel’s brings you a vast array of Voice solutions for the Hospitality industry with HMS integration, Display signage, Projectors, Video Conferencing solutions for Board Rooms, Walkie-talkies for large premises/hotel cars and much more covering all aspects of communications a hospitality company requires today.
Our solutions help in enhancing the staff efficiency through features such as:
• Real-time guest information can be fetched by telephone attendants helping them deliver personalized services.
• All faxes, e-mails and voice messages in one in-box accessible from anywhere
• Instant access to services and guest information through PMS
Syntel’s biggest strength lies with having built in applications like Auto Attendant, Call budgeting and billings, Check-in/Check-out, Customized Dial tone message, music on hold, alarms, temporary check-out facility and many more. Plus interoperability with other popular business applications and third-party hospitality application vendors in: guest room phones, property management, catering, environmental controls, premise-security systems, data security, on-property Wi-Fi, mobility applications and more.
Green Pearl is Tadiran’s pure IP communications solution for the small and
medium business. Optimally configured to meet the needs of your business,
Green Pearl is a powerful, yet affordable off-the-shelf standalone system.
All-inclusive by design, it boasts a multitude of telephony features and is
designed for ease-of-use. You simply plug in your favorite phone and start
communicating. In a class of its own, Green Pearl has much to offer.
Talking SIP Sales Presentation that provides an overview of Talking SIP, the industry's award winning and leading Application, Media and Billing Server that powers the top next-generation networks around the world.
Voice Enterprises Service looks for smart and effective ways to connect with their customers. A technology that can give flexibility and reliability for a more improved business intelligence. ACLMobile provides an apt solution for a high end customer engagement and service with a personal touch.
MoSIP Mobile Dialer is a light-weight SIP Softphone that enables VoIP service providers to offer advanced VoIP calling features to their customers. MoSIP comes as a mobile application which can be used by retail VoIP service providers for offering long distance VoIP calls from mobile phones. With MoSIP, customers can make cheap VoIP calls from mobile phone to any country at the cheapest rates. MoSIP works seamlessly on Android and iOS platform.
Call center dialer
GSM gateway dialer
voip dialer
analog dialer
contact center solutins
call center solutions
unifed communications
IPPBX
EPABX
PBX
voip pbx
voice logger
pri voice logger
isdn voice logger
analog voice logger
pri voice recorder
analog voice recorder
voip voice recorder
IVRS
IVRS System
IVRS Solution
Interactive voice response solutions
inbound ivrs
outbound ivrs
ACD
CTI
outbound dialing solution
Inbound dialing solution
inbound calling
outbound calling
outbound dialer
inbound dialer
predictive dialer
progressive dialer
preview dialer
power dialer
dialer
OBD
conference bridge solutions
call center setup
call center setup solution
domestic dialer
internaitonal dialer
domestic call center dialer
internatioanl call center dialer
BACK OFFICE EFFICCIENCY
CALL CENTER MODERNIZATION
CLOUD CONTACT CENTTER
COLLECTIONS
MOBILE CUSTOMER CARE
MOBILE MARKETING
MULTI-CHANNEL CONTACT CENTER
PROACTIVE CUSTOMER COMMUNICATION
SELF-SERVICE IVR
SOCIAL CUSTOMER SERVICE
SPEECH / TEXT ANALYTICS
WEB CUSTOMER SERVICE
WORKFORCE OPTIMIZATION & ANALYTICS
call centre technology
asterisk call center
hybreed technology
SMS Center, SMS Gateway, Capacity between 20 and 2000 SMS TPS via E1, SIGTRAN, SMPP and HTTP interfaces, and APIs. Advanced web interface for configuration, monitoring, optimisation, and management of SMS and voice broadcasting campaigns. Mobile Availability Monitor, advanced routing, gateway functionality, HLR lookup, HLR Cache, Number Portability (MNP), CDRs for billing, SMS Home Routing, Virtual Mobile Number, API for plug-ins.
hSenid Software International Pvt. (Ltd.) is a software development company with offices in United States, Singapore, India and R&D centers in Sri Lanka & Malaysia. It was founded in 1997 with the aim of supplying high quality software products and services to its customer’s world wide.
hSenid is an Application and Service provider for the Telecom, Financial and Enterprise markets. We specialize in Human Resource Applications and Mobile Applications and are also widely recognized for its reliable offshore/outsourcing capabilities.
With a staff of over 250 skilled engineers worldwide, hSenid offers the best solutions for your business. Our clients include Lucent Technologies, M1(Singapore), Todo1(Florida, USA), DST (Brunei), Tigo(Sri Lanka), Sampath Bank (Sri Lanka), Valista(Ireland), major Financial Institutions, Airlines, Telecoms, and Insurance Companies.
*astTECS is a telecom centric enterprise headquartered in Bangalore (with a branch at Kochi) with a vision to revolutionize the telecom market with the Open Source Technology ASTERISK™, which is considered to be the ‘Future of Telephony’. We are the pioneers in India to develop Asterisk™ to provide cost effective telephony solutions that are feature rich, extremely flexible, versatile, flexible, customizable and scalable to meet all requirements of small to large enterprises.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
3. Footprint
Centralized development centre at Hyderabad & regional offices across India
&
Presence in Africa across Mauritius, Nairobi, Lagos, Kampala & Dar E Salam
Hong Kong
India
Nigeria
Uganda
Kenya
Tanzania
Mauritius
4. Telco Groups where we have delivered
Well diversified customer base across geographies…
Hong Kong
Nigeria
India
Uganda
Kenya
Tanzania
Mauritius
5. Our Strength
Organization: Flat structure enabling quick decision making, rapid execution &
effective 24x7 monitoring
People: Creative professionals with exceptional technical skill-set & acumen to create
‘NEW’
Facility:
In house Managed Application Services
In house voice & video recording Studio
In house R&D Lab
In house Data Center
Deployments:
Voice Services across multiple Operators with PAN India presence
Data Services across multiple Operators with PAN India presence
Providing various Technology solutions to major System Integrators
New projects undertaken in Africa
6. Our Clients & Partners
Mobile Operators
System Integrators
Partners
Enterprise
7. Our Credibility
Industry’s 1st - Cricket on Mobile, Mobile Advertising, V- OBD, etc
Deployed First ever cloud based Provisioning Solution for Tata Docomo, hosted out of
our Data Center
Successfully provided International Call Conferencing Solution; Competed against
major giants like, CISCO, Huawei, etc
Providing services to Government of Andhra Pradesh – DoH
Recently Awarded for the ‘Best Practices Award’ by Idea Cellular Ltd.
Strong presence in Enterprise and SI markets – Delivered Niche technical solutions
8. TAPAS: Our Core Strength
The Platform is capable of delivering Voice, Video, and Data
9. NETXCELL PRODUCT PORTFOLIO
For Operators
Life Cycle Management
For Enterprises
Participation Platform
HLR Synchronization
M-Merchandising
Self-Care
Call Conferencing
Real Time Billing
Video OBD
Participation Platform
Subscription Engine
Campaign Manager
E-Topup
Content Management System
Location Based Services
USSD Gateway
Cell Broadcast Centre
Video OBD
Talk Time Transfer
Collect Call
Out bound Dialer
Inbound Dialer
Pre Call Announcement
Post Call Notification
Miss Call Alerts
Insta Alert
Cell Site Mapping
In Call Management
Handset Bundled Offer
Caller Ring Back Tone
Voice SMS
Voice Chat
For System Integrators
SMS GW
MobiSmart
MIS & Reporting Platform
VAS Support Platform
10. Video OBD
•
First to introduce Video OBD platform enabling mobile operators to promote
& deliver 2G/3G content through video calls
Benefits
MSC
SS7/ISDN
H.324M
BSC
Netxcell Video OBD
3G Network
•
•
•
Scalable and high capacity system
Open Standard VXML Platform
Inbuilt IVVR that interacts with the dialed number
Back
11. Outbound Dialer
•
Empowers clients to make voice calls directly to a planned audience
base
Benefits
•
•
Promodial is a high performance dial out application to run voice
campaigns
Promodial can connect to carrier through ISDN / C7 and for each E1 link
provided can dial up to thirty simultaneous calls.
Back
12. Inbound Dialer
•
Enables the postpaid and prepaid users to choose their best suitable
offers & services available to them by dialing into a predefined short
code defined by the operator.
Benefits
•
•
•
Supports ISDN and designed to handle large amounts of traffic
Intelligent segment based approach
Multiple voice clips storage
Back
13. Insta Alert
•
Identifies the exact location of the end user via Location Area Code,
possible to send various promotional messages.
•
•
Runs multiple services for different set of subscribers based on the service
key.
Tracks the movement of the subscriber
Back
14. Cell Site Mapping
•
Is an intelligent system that captures Map Message and based on the
LAC, runs operator location specific campaigns
•
•
•
Detects when the subscriber logs on to the network
Capable of sending instantaneous triggers to SCP or CSE
Allows campaign in multiple languages
Back
15. In Call Management
•
Is a unique product that seamlessly bundles up several different
solutions like:- MCA, USSD, VMS, SMS Chat, & IVR onto one single
platform…
•
Ability to set the profiles on the network side for example: in Meeting, Driving, In
Flight, etc
•
Ability to offer
different treatment to
the caller’s call based on the profile setup
by the called.
•
Ability for the caller to set a callback option so that when the called is
free the calls
can be automatically placed and patched
•
Ability for the caller to initiate a SMS or USSD based chat session with
•
the caller
Alerts on SMS Channel
Back
16. USSD GW
Enable Operators & service providers to introduce services that work
on the USSD bearer channel
Applicati
Applicati
on Server
on Server
Applicati
Applicati
on Server
on Server
Applicati
Applicati
on Server
on Server
•
•
•
HTTP
HTTP
Gatewa
Gatewa
yy
dbase
GMSC/HL
R
SMP
SMP
PP
TCP/IP
•
Benefits
SS7
SS7
Stack
Stack
XML
XML
SS7
SS7
Interface
Interface
card
card
Supports both SS7 and Sigtran signaling
White list and Blacklist Management
Highly scalable and hardware independent
Back
17. Cell Broadcast Centre
•
Is used to broadcast service messages in defined geographical areas
known as cell broadcast areas, to all the users of mobile networks
Benefits
Large volume of CB messages
Multi-language push service
•
Real-time message broadcast
•
Subscriber loyalty improvement
•
Operator revenue enhancement
Advertising opportunities
Delivery of alphanumeric or binary messages to subscribers within specific
geographical area.
Delivery of alphanumeric or binary messages to subscribers in accordance with the
selected time scenario.
Integration with other systems of the operator
Back
18. Pre Call Announcement
•
Play service information announcement to the caller before the call
proceeds in the normal manner
Benefits
Back
19. Subscription Engine
•
Manage Subscription services for all Value added services across
multiple platforms & networks
Benefits
•
•
•
Manage multiple subscription packages, integrating content downloads
and direct service offerings
Welcome, expiry and renewal message configuration
Flexibility on defining a fall back pricing
Back
20. Location Based Services
•
Enable Operators to provide various services to users based on their
current location. Operators can deliver/drive various promotions
running for that specified locations…
•
Provides emergency and vehicle support services
•
Include vehicle tracking, logistic systems, fleet management, and people tracking
services
•
Faster interaction with location technology components to determine the user's
location
•
The LBS is full-featured, carrier-grade platform that provides a robust approach to
tracking subscribers, authorizing and routing calls, and managing services.
•
Simple and easy to access
LBS Applications
Advertising
Tracking
Information
Emergency
Navigation
Games
Management
Leisure
Back
21. Caller Ring Back Tone
•
Is technology agnostic, offers an easy interface for Browsing &
Download of various range of music, Special sounds & Audio
Dialogues etc.
Benefits
•
•
•
•
Stable and continuous revenue generating service
Technology agnostic - Any network
Handset independent
Multiple Access Interfaces – IVR,SMS,USSD,WEB
Back
22. Miss Call Alerts
•
Notifies Mobile Users on their missed calls when their handset was
switched off or out of coverage area…
Benefits
•
•
•
Detailed notification Message with Date, Time and number of attempts
SMS notification in own language
Value Added Promotional message along with notification
Back
23. Post Call Notification
•
Notifies Prepaid users via flash message on their latest balance immediately
after an outgoing call accompanied with an inbuilt promotional message
Benefits
•
•
•
Prepaid & VAS Product Promotions to Segments
Operator Branded Promotions Increase Customer Life-Time Value
Inventory Sales to VASP for Promotions
Back
24. Voice SMS
•
Is a fast way to send a short message to another mobile subscriber using Voice
as the medium of communication
Benefits
•
•
•
Though it is similar to a SMS text message, Voice SMS is much easier to use
No keystrokes to compose the message, you just talk
A perfect turnkey solution for operators and service providers for providing
Value Added Service to its customer
Back
25. Voice Chat
•
It is a social networking service on voice. Chat with like minded friends….
•
Engage in live Chats with like minded people
•
Encourage chatting for users who will ‘Talk’ than ‘text
messaging’
•
Chat & find someone special without having to type on your
phone
•
Users get to speak to all rather than online chatting
•
Fun to talk and yet be anonymous to all
•
Meet new people and make new friends
Back
26. Handset Bundled Offer
•
Enables, Monitor & Maintain various services/offerings that Operators willing to
bundle along with Handsets aside maintaining the handset type, IMEI values &
the customer status
•
Activation of services within the TAT
•
Categorization of Offer
•
Intelligent retry system
•
Supports multi handset models
•
Capability to define price points
Back
27. Content Management System
•
Web Based Interface, specifically designed to handle multiple content
types, content providers, applications and publishing channels
Benefits
•
•
•
MIS with performance and usage tracking tools.
Feedback mechanism for Content and Service providers.
Customer support interface for tracking usage.
Back
28. Life Cycle Management
•
Dynamic & Robust platform that integrates with various interfaces for
billing & provisioning, managing customer portfolio using business
intelligence tool to up-sell & cross sell.
Benefits
•
•
•
•
Flexible, rules based, graphical environment for creating business logic
Interactivity and multiplicity of access and delivery channels
Supports diameter based real time billing
Can be deployed in pull or push based models
Back
29. Campaign Manager
•
CM typically involves customer acquisition, introduction to products,
cross & up selling, lapsed customer win back by capturing, analyzing &
re-applying the customer metrics from all of the phases.
Benefits
•
•
•
•
•
Proven Expertise in Business Intelligence Solutions
End to End Solution Provider
Key Performance Indicators driven, transaction based business model
Low Cost of Ownership for Operator
Telco Grade Robust Platform
Back
30. Electronic Top-up
•
Enables pre-paid mobile subscribers to recharge their pre-paid accounts
at a retailer outlet and pay for the same to the retailer.
Benefits
•
•
•
•
Receiving subscriber information (subscriber mobile number and top up amount).
Stock allocation to the franchisees
N-level retailer hierarchy
USSD menu based features.
Back
31. Participation Platform
•
Increase collaboration & interactivity with the end users by encouraging
them into giving their inputs on programs that are being tele/broadcasted
live on entertainment channels like, TV & Radio
Benefits
•
•
•
Graphical presentation of participation floor for the anchor
Supports both IP and TDM based signaling and media
Can be integrated with multiple bearer channels
Back
32. M-merchandising
•
Provides multiple interfaces to integrate with IN systems or payment
gateways thus providing various billing options to mobile operators’
•
Flexible, rules based, graphical environment for creating business logic
•
Interactivity and multiplicity of access and delivery channels
•
Common for all enterprise product offerings
•
Supports diameter based real time billing
•
Can be deployed in pull or push based models
Back
33. Call Conferencing
•
Provides convergence of various access channels with a campaign
manager that has a rich GUI based framework for creating, scheduling &
monitoring conferences
Benefits
•
•
•
•
Can do both video and audio conference
Offers convergence of various access channels like traditional SS7 and SIP
Supports standard moderator and participant creation and addition
Supports record, mute, un-mute like control functions
Back
34. SMS GW
•
A platform for enterprise customers & SME’s who desperately require a
focused & precise marketing channel to reach out to the end users via
SMS…
HTTP
Application
Application
Server
Server
SMPP
Application
Application
Server
Server
Soap
ESME
Controller
ESME
SMSC
SMSC
11
SMS
SMS
CODER
CODER
ESME
SMSC
SMSC
22
ROUTE
ROUTE
RR
ESME
DATABASE
DATABASE
Admin
GUI
Application
Application
Server
Server
Database
Server
•
•
•
Benefits
SMSC
SMSC
33
Supports easy creation and sending of specialized SMS like mono Ringtones, WAP Push,
Vcards.
Supports SMS to E-Mail and E-Mail to SMS transpose.
Supports concatenated SMS strings
Back
35. MobiSmart
•
A web based Bulk SMS push platform that caters to various enterprises
in sending out large volumes of messages (both SMS & voice), to their
end customers…
•
•
•
•
•
•
•
White-labeling support
Supports Unicode for multilingual messages
Concatenated SMS strings
Supports ringtones, picture messages, WAP push and Vcards
Multiple SMS termination points
Very high transaction volumes
Third party connectivity can be provided with user access control
through username/password or IP filtering.
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36. HLR Synchronization
•
An efficient solution to find subscribers mismatches & rectify them in
near real time. This feature will help improve the accuracy of the
operators’ database without affecting Users services
Primary
Primary
HLR
HLR
Secondar
Secondar
yyHLR
HLR
Netxcell
Netxcell
HLR
HLR
Ambulanc
Ambulanc
ee
•
•
•
Benefits
FTP
Telnet/
MML
Redundancy at both hardware and software levels
The solution mainly consists of two physical servers with similar
configurations which run in 1+1 active-standby mode
Error Handling (HLR Dump is incomplete, HLR command session errors)
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37. Self-Care
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Enables the end customers to manage their account & control their
services themselves by comparing plans, packages, promotions thus
taking an informed decisions
Benefits
•
•
•
Transfers power to the subscriber
Better care and lower churn rates
Web based self care requires CSR’s thus reducing operational overhead
costs.
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38. Real Time Billing
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Offers unified billing to the end users that enables cross-service
discounts, thus improves customer experience and decreases churn.
Benefits
•
•
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Dynamic discount and cross product discounts
Can be used for both GPRS and 3G / 4G services
Integrate with PCRF and PCEF solutions for static & dynamic profile
based billing
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39. MIS & Reporting Platform
•
An integral part of the Netxcell TAPAS platform that works on
powerful ETL (Extraction, Transport and Load) Engine
a
Benefits
•
•
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Ability to integrate with diverse third party nodes
Ability to schedule retrieval of data and generation of reports
periodically
Ability to configure delivery of the reports through various delivery
channels like web, Email, SMS etc.
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40. Talk Time Transfer
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A solution that provides an end users to transfer talk time to their friends &
family via various interfaces like USSD, IVR, SMS, etc
Benefits
•
•
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Donor needs to dial *<short code>*<recharge amt>*<receiver number>#
Service is applicable only for prepaid subscribers
Integration with other systems of the operator
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41. Collect Call
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A solution that provides User A to make a call to User B, where the latter pays
for the call on behalf of User A, provided if he/she agrees to pay
Benefits
•
•
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IVR and USSD based collect call request mode
Two legged outgoing call patching to both the requester and payee
Web based administration & Monitoring
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42. VAS Support Platform
•
Considered as the single window of support operations that is underlined in
all the Netxcell managed service offerings
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43. Give us a thought…
WE ARE SURE THAT A SMARTER CHOICE CAN
CHANGE
THE WAY YOU LOOK AT
YOUR BUSINESS TODAY
Thank You
Confidential