RiivrS is an intelligent interactive voice service platform from RouteSms Solutions that allows for both outbound and inbound calling with IVR capabilities. It can handle millions of calls simultaneously and offers voice and SMS marketing services. RiivrS is a carrier-grade cloud platform that provides automated speech recognition, text-to-speech, and supports multiple languages without requiring any hardware investment.

1. RouteSms Solutions Limited
Canada # India # UK
Just Turn ON

2. What is RiivrS ?
RiivrS = RouteSms Intelligent Interactive Voice Service
• RiivrS is a carrier-grade Hosted Voice platform
• RiivrS is a single solution for outbound and inbound calls with IVR
• RiivrS has the capability to handle millions of calls successfully
• RiivrS offers a wide variety of VoiceXML and IVR hosting services using
the latest innovations
• RiivrS helps companies to run the campaigns and receive the feedback
via voice channel
• RiivrS is a Plug and Play solution without any CAPEX

3. RiivrS - Features
• The RiivrsS Gateway runs on the Red Hat Linux operating system, and
incorporates the Automatic Speech Recognition (ASR), Text-To-Speech
(TTS) resources
• RiivrS provides support for the best-of-breed ASR and TTS engines For
TTS
• RiivrS supports multiple languages with Thirdparty TTS• RiivrS supports multiple languages with Thirdparty TTS
• Other ASR and TTS engines can be integrated on customer demand
• RiivrS has online Control panel and Web based reporting

4. RiivrS – Capabilities
Platform Capabilities
• Multi Channel Capability
• Voice, SMS, Conference Bridge
• Multi Protocol Capability
• E1/PRI, E1/SS7, SIP, H323, H324m
• Multi Codec Capability
Signalling Capabilities
• SS7
• Promotional & Transactional
• SIP
• CLI (Premium) & Non CLI
(Standard)• Multi Codec Capability
• Ulaw , alaw, G722 (HD voice) ,
G729 , AMR(WB HD voice)
(Standard)
• E1 / PRI
• Promotional

5. SS7 & E1 Circuit
• PAN India
• Mobile Network
• Fixed Lines
• Premium Telco Provider for all links
• Outbound – OBD
• Promotional & transactional *
VoIP Circuit
• Termination Services 100+ Countries*
• Origination Services in 50+ Countries
• Direct Termination
• Multiple providers for Redundant
Services
• OBD (CLI & Non CLI)
RiivrS – Connectivity Capability
• Promotional & transactional *
Campaigns
• Inbound DID
• Inbound Toll Free
• VMN on SS7 Circuit
• Wholesale / Bulk calling
• OBD (CLI & Non CLI)
• Promotional Campaigns
• Inbound DID
• Inbound UIFN*
• Retail Voice Traffic*
• Non CLI
• Wholesale Voice Traffic*
• CLI & Non CLI

6. RiivrS – Outbound Voice Logical Flow
Wholesale
Voice
SS7/PRI/VoIP
Retail Voice
SS7/PRI/VoIP
Origination &
Termination
CLI / Non CLI
Termination
CLI / Non CLI

7. RiivrS – Inbound and Outbound
Inbound Voice Service has 3 main
components
Outbound Voice Service is divided
into 2 major parts
Outbound
Interactive Auto
Dialer
Non Interactive
Auto Dialer
Inbound
Welcome
section
Language
selection
Applications
main menuDialer
Receive
feedback from
customers
Hot Key feature
Available
sAuto dialer
interaction by
pressing keys
Auto Dialer
General
information is
played
No interaction
on key press
section
selection
section
main menu
section.

8. RiivrS – Architecture
Database
Sigoma/
DGM
PRI
Provider
OBD
IBD
DGM
SS7
MIS ADMIN
RiivrS
Web
Interface
&
Reporting
Operato
r

9. RiivrS –Advantage
• Outbound Voice call has got 40% more efficiency over SMS
• RiivrS can trigger ‘N’ no. of calls simultaneously every minute, resulting
in optimal utilization of resources and increase staff productivity
• No CAPEX and Low OPEX by reducing the resource requirement on
manual out bound voice calls and incoming calls
• Automation and Customized analytics
• Online Control panel for Admin and Reporting
• Real Time Detailed MIS

10. RiivrS –Target group &Functional usage
Entertainment
Call and
Record Voice
Contest &
Polls
Alerts
Election
Listen to
lectures
BFSI
Info Service
Balance Inq
Online
Commerce
Lead
Generation
Offer of the
day
Education
Attendance
Info about
Class, Bus,
Time
Enterprise VAS
Multiple
Uses
Product InfoProduct Info
service
Music on
Demand
Astrology
Voice SMS
Aarti
Satsang
Stocks Tips
of the day
Mobile
Banking
CC Payment
via IVR
Price check
Inq
Redirection
Listen to theListen to the
streaming
lectures
Counseling
Result
Brand
Promotion
** Mix of Outbound and Inbound Services

11. Awaiting for
Discussion ?
Price ?
Implementation ?
Queries ?
Don’t waitDon’t wait
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12. RouteSms Solutions Limited – About Us
• A Limited Company registered in India operating since 2004
• Expert in the field of Mobile Messaging, SMS Hubbing, SMS
Solutions, Platforms, APPs, Two Way Messaging, Call
forwarding and Voice solutions
• Own offices in Canada & UK, UAE operations starts soon
• Global MT capacity to more than 800+ MNOs, 16+ GT
• Having SMSC in India, Malta and UK
• ISO 9001:2000 certified & DISA Certified
• 200+ People ( More than 50% in technology)
• Globally 18000+ Client through 700+ Resellers

13. ashish @ routesms.com
Ashish Navinchandra Bavishi
Director : Enterprise Business
+91-9833994266+91-9833994266
India
RouteSms Solutions Limited
Office No. 401, 4th Floor,
Evershine Mall, Mind Space,
New Link Road, Malad (W),
Mumbai - 400 064, India.
Tel : 91-22-40337676/77/79/80-99
Fax : 91-22-40337650
Email : info@routesms.com
UK
RouteSms Solutions Limited
Park View, Acton Park,
183-189 The Vale,
London , W37RW ,
United Kingdom ,
Tel. +44(0)2086124060.
Email : sales@routesms.com
Canada
RouteSms Solutions Limited
2910, 16th Avenue North,
Lethbridge,
Alberta T1H 5E9,
Canada
Tel : +1 (403) 562-2942
Fax : +1 (403) 562-7694
Email : sales@routesms.com