Sanketik provides mobile VAS and other digital services. They offer text, USSD, voice, and WAP based services. Their product offerings include multimedia video ringback tones, security surveillance devices called "3G Eyes", and SMS to voice/SMS to landline services. They also provide conference calling, click to call/web connect, missed call marketing, and virtual front office services. Sanketik aims to leverage their expertise to provide standardized fulfillment services for smart devices.

1. Welcome to the World of
Sanketik
VAS based Services

2. Agenda
2
1 About Us
Our Service Offerings
Contact Us4
3 Our Product Offerings

3. About Us1

4. Introduction
An evolving digital society offers numerous opportunities for people all
around the world. It is a new way of life that offers freedom to
communicate, shop, bank, travel, entertain and work—anytime,
anywhere- fulfilling many a demand of daily lives and impacting them.
At Sanketik, we understand this new age and its ever growing demand for
mobile connectivity, identity, banking, transportation & e-governance
both from client and end-customer perspective. That’s why we are
working diligently to provide ideal solutions to smart industry by
bringing innovations to product material, technical, logistics & delivery
of smart devices, enabling them to reach market quickly while offering
differentiation and profitability with improved services while driving
down costs.

5. Our Vision
To provide services that offer ease of use,
privacy and superior security management for
the client and end- customer
Our Mission
To leverage process expertise to attain
leadership position in standardized smart
devices fulfillment services in the world

6. Our Service Offerings2

7. MOBILE
VAS

8. Mobile VAS is a new world focusing on network systems that are harder to
build but have unimaginable possibilities. These services have been specially
established for the global market. Its focus is on network based VAS services.
These are the products that relate to call management – filtering/screening,
forwarding, auto reply, voice mails, etc. Network VAS involves core network
elements (switches, SMS gateways, IN prepaid, billing, etc).

9. Value Added Services
• Text
• USSD
• Voice
• WAP

10. Text Based Services
RST wishes to offer innovative and useful
Pay per Use and Subscription based
Text based services to telecom subscribers
in India and across the globe covering
following genres:
 Contests
 Infotainment
 Utility
 Chat on Toll Free
 M-Commerce
 Location Based Services

11. USSD Based Services
RST wishes to provide Interactive and Menu
driven Value added services to telecom
subscribers through its state of the art USSD
based solutions covering the following genres:
 Dating Portal
 Classifieds
 Personalized Horoscope
 Deals on Mobile
 Regional Portals (Circle- wise)

12. Voice Based Services
RST wishes to offer interactive, easy to use
and understand, voice based services with
local flavor in terms of content and language
to telecom subscribers in India and across
the globe covering following genres:
 Live Astrology
 Live Aarti
 Voice Chat
 Contests
 Infotainment
 Utility
 Live Consultancy

13. WAP Based Services
RST wishes to offer Rich content on mobile to
telecom subscribers in India and across
the globe through its WAP based offerings
covering following categories:
 Wallpapers
 Animations
 Videos
 Games
 Full Tracks
 Ringtones

14. Our Product Offerings3

15. Multimedia Video Ring-back Tones
Key Product Offerings:
• On 2G network, the MVRBT will use a TMSC / GMSC
framework to route to the BTS.
• On 3G network, the MVRBT will route itself through an
MSC / MGW Server onto RNC's and nodes.
The usual IPS features include ISUP / BICC signaling access EI
trunk access, IP bearer access includes Video play, DTMF
receiving, audio recording, and access over IVR and IVVR.
Mobile VAS platform offers an integrated VAS system
Platform Structure based on the idea of soft switches
• Integrated Signaling Platform (IPS)
• Integrated Media Platform
• Signaling Monitor Platform

16. The “3G Eye”
The 3G Eye is future ready security device with un-parallel
surveillance and monitoring solution. The 3G Eye provides
security applications for home & office environments,
hospitals, schools, colleges, banks and other installations
which require high-end remote surveillance, reckon and
monitoring of subjects both internal and external.
Key Product Offerings
• Support USB connection with 2-way conversation via 3G
video call
• Remote monitoring-1.3 Megapixel multi-angle camera
(PTZ Rotation)
• High-quality IR night vision, built-in 12V Li-battery (the
device can work without AC power as well)
• Option of SD Card recording and Wireless alarm feature

17. SMS to VOICE & SMS to LANDLINE
• Terminate regular SMS messages as
voice calls on fixed & mobile phones
• Allow less educated and rural people
to get SMS messages as calls after
the text is converted to speech
• Send Celebrity Voice Messages, Text
a Song, Personal Greetings and more
• Allow Text/Voice SMS replies or
conferencing of parties
• Convert lost SMS to revenue
generating messages/calls

18. 2. SMSC decides based on destination:
- Mobile phone: send SMS
- illiterate person’s number: send to RST
- Landline phone: send to RST
1. User Sends MO SMS to
any phone
6. Optional: Delivery status
reported back to /user
4. Message delivered
to recipient's landline phone
3. Message delivered to RST
via SMPP
5. User can reply using Text/Voice or Conferencing
SMS to VOICE

19. Conference Call
• A conference call is a telephone call in which the calling party wishes to have
more than one called party listen in to the audio portion of the call. The
conference calls may be designed to allow the called party to participate
during the call, or the call may be set up so that the called party merely
listens into the call and cannot speak.
• Companies commonly use a specialized service provider who maintains the
conference bridge, or who provides the phone numbers and PIN codes that
participants dial to access the meeting or conference call.
• Through Sanketik Conference Call Service, you can have your own Cost
Effective and Efficient In-house Conference Call setup with a very Simple and
User Friendly User Interface for scheduling conference calls.

20. Using the Service for
Call Conference
Participants receive
Conference Call
details on SMS
Sample Message: Conference
Number: 011-XYZXYZ.
Conference Date & Time: 7th
December, 4 PM- 4.30 PM
Call Recording and MIS
Reports are available
through an Online Panel
All the participants dial 011-XYZXYZ
at 4 PM. A prompt gets played and
call patching is done amongst all the
callers.

21. Scheduling Conference Calls
Admin User logs into
the Online Panel
No. of Participants Wise Mobile Number Group Wise
Admin Enters Number of
Participants
Admin Uploads the Mobile
Number Database of Group
Admin enters Date and
Time of Conference Call
Application pushes details
of Conference Call to all the
Participants Mobile Number
through SMS

22. Click to Call or Web Connect
Click-to-call, also known as click-to-talk, click-to-chat and click-to-text,
is a form of Web-based communication in which a person clicks an
object (e.g., button, image or text) to request an immediate
connection with another person in real-time either by phone call,
Voice-over-Internet-Protocol (VoIP), or text.
Click to talk requests are most commonly made on websites but can
also be initiated by hyperlinks placed in email, blogs, wikis, flash
animations or video, and other Internet-based object or user
interfaces.

23. Service Flow
of
Click to Call / Web Connect

24. Service Architecture
for Click to Call or Web Connect
OUTLOOK WORD EXCEL
INTERNET
EXPLORER
FIREFOX
CLICK TO CALL
DLL
CONFIG
DATA
NETWORK
Source Phone Destination PhoneRST Web-dialer Server

25. Missed Call
1. User receives a Missed Call from a 10 Digit
Mobile Number
2. User initiates a Call Back to the same number
3. The Call gets disconnected without maturing
4. User receives a USSD Flash Message in
Response with the Promotional Text
5. User replies back with a Key Input to activate
the service

26. International
Operator MSC
VOIP
Lumata
Application
User receives MISSED
CALL from 9210XYZXYZ
VOIP
Indian
Operator MSC
User Receives a Missed Call
Lumata Application
generates a Call to
User’s Mobile Number
The call is routed through an
International Operator MSC
over VOIP in order to pass Mobile Number
as CLI through Safe Route
Lumata Application
gives a ring on User’s
Mobile Number and
disconnects the call
before it matures
Call Forwarded
to Indian
Operator
through VOIP
1
2
4
3
5

27. MSC
User initiates a Call Back
to 9210XYZXYZ which in
fact is a Voice Long Code
Lumata
Server
Missed Call User Calls Back
Lumata
Application
Call Disconnects
Lumata Voice Long
Code Application
disconnects the
Call before it
matures
6
7
8
9

28. USSD Response to User on Missed
Call
Lumata
USSD API
Loop Mobile
USSD Gateway
Content pushed to User’s
MSISDN in the form of USSD
Response USSD Content
forwarded by Lumata’s Platform
to Lumata’s USSD API
10
11
12
User Receives
USSD Message

29. Virtual Front Office
RST VFO (Virtual Front Office) Service is your virtual front office
hosted securely in cloud telephony environment.
VFO Service connects you with your customers 24 x 7. Greet the
callers with a personalised welcome message, manage call
extensions, leave a voicemail, manage call logs and recording in
real-time.
VFO Service provides, among many other things, a way for an
external caller to be directed to an extension or department
served by a PBX system without using Direct Inward Dialling or
without switchboard attendant assistance.

30. Virtual Front Office Flow
Caller dials a Landline or Mobile Number
Caller Dials the desired
extension number
Call forwarded and patched with
desired Mobile or Landline Number of
Concerned Department/Personnel
Welcome Prompt
Application asks the caller to either dial the desired extension
number or proceed to the IVR Menu
IVR Menu- Press 1for
Sales, Press 2 for
Customer Care
Caller presses the
desired Key

31. Benefits of Virtual Front Office
• Saves Front Office Space, Manpower and Infrastructure
Costs
• Connects you to your customers 24x7 even when you are
not in office. No leads lost!
• Makes it possible to attend Multiple Calls at a time. No
Busy Lines.
• Manages your official calls in a professional and consistent
manner through Professional Automated Prompts
• Can be made LIVE on both a Mobile Number or a Landline
Number
• Call Recording Feature and Voice Mail Features available
• Full Track of the process and MIS available at all times
through Online GUI

32. Managed Services for
Operator and Enterprise
• Out Bound Dialing “OBD” Platform
• Un Structured Supplementary Data “USSD” Platform
• Short Messaging Service Center “SMSC” Platform
• Content Management System “CMS” for WAP/ Text
along with Short Code Management Platform

33. ERP With Mobile Solutions
Distributions
• ERP software for Corporates with geographically distributed branch
offices, warehouses, Outlets, & Franchisees.
• Stock status of each branch/warehouse can now be seen in Real-
time on a single screen without stepping out of the office – All this
is enabled through Centralized Server/Database design.
• Owing LOW BANDWIDTH consumption of this ERP software, it can
easily be implemented even in remote areas where bandwidth is
scarce .
• Extensive Reporting on every aspect of the Distribution can be
obtained in Real-time .
• Loaded With Mobile SMS and IVR Calling Features.

34. Health Care
• ERP software (Q-Healer) for Multi-Speciality Hospitals with
presence in multiple locations; all possible departments and
equipment linkage with the software so that manual errors
in data entry can be eliminated
• Q-Healer integrates HealthCare options, Inventory and
Accounts all on ONE platform, eliminating the need to
invest/maintain multiple software's
• Integration with Bar Code/RFID/Bio-metric equipment
• Bar code usage for material, specimen & patient Id.
• Template based reporting for clinical reports & discharge
summary
• Smart card for patient record & access rights
• With SMS Alerts and Mobile IVR Features

35. Education
• ERP software for multi-disciplinary Institutions with
possibly multiple branches
• Integrates Academics and Accounts, eliminating the need
for multiple software's
• Centralized server/databases enables extensive reporting
of ALL units on a single screen
• SMS and Mobile IVR Features

36. Retailing
• ERP software for Retail Chains with multiple Outlets at various
locations
• Capability to Integrate routine operations of
Outlets/Factories/Franchisees/Head Office by use of a Central
server/database
• All Outlets can even operate through a USB modem (low bandwidth
consumption !)
• SMS and Mobile IVR Features

37. Contact Us4

38. Contact Us
Sanketik Telnet Private Limited
Corporate Office:
3rd Floor, A-43,
Sector 7, Noida,
UP, India.
Mobile +91 99100-54197
Website: www.sanketikindia.com
Email: vijay@sanketik.net

39. Thank You
For
Your Valuable Time