This document provides an introduction to resources for business information available from the British Library. It outlines workshops, one-on-one advice clinics, and events that provide support and guidance to entrepreneurs. The document also discusses important considerations for starting a business like conducting market research, understanding competitors, protecting business ideas, and the practical aspects of business registration and funding options. Key sources of information at the British Library are highlighted like business databases, reference materials, newspapers and more.
3. With Luke and Heather…
Find out how to set up your business and avoid
common start-up pitfalls in seven easy steps
Luke Faulkner
First Ascent Trainer
Business Owner
Heather Martin
First Ascent Trainer
Business Owner
6. www.bl.uk
Exercise
Describe your business in a tweet
i.e. 280 characters – 8 minutes
• Why does your organisation exist?
• Why was it started in the first place?
• How do you intend to make your
audience’s life better?
• Can you sum it up in one sentence?
Timer
7. Photos for everyone
Over 1 million free high-resolution
images brought to you by the
world’s most generous community
of photographers.
Unsplash was born from the pain
we had in finding great, usable
imagery. And we weren’t alone.
Which is why, today—millions of
creators from around the world
have downloaded over 1 billion
Unsplash images to create
presentations, artwork, mockups,
and more.
Is it really free? Yes.
8.
9. Cult London 3 piece. The Tiger Lillies play a twisted fusion
of pre-war Berlin cabaret and avant garde music hall
in deranged anarchic gypsy style.
10. Where do business ideas come from?
• A problem in search of a solution
or
• A solution in search of a problem
"As a startup, figure out the problem you are
addressing, and the users.
Fall in love with the problem not the
solution, and the rest will follow.“
Waze cofounder Uri Levine
15. And in 1959 we finally had today’s answer
– the pop top can
16. Why does you company need to exist?
To make sports cars or utility vehicles?
What does your heart tell you?
17.
18.
19. What is Lean Startup?
‘Start-up success is not a consequence of
good genes or being in the right place at the
right time.
Success can be engineered by following the
right process. Which means it can be
learned. Which means it can be taught.’
Eric Ries author, The Lean Startup
21. Lean Startup: requires learning as you go
•Test your assumptions and ideas from the
earliest stage
•Collect evidence based on customer
behavior – not opinions
•Adapt and develop an idea quickly
•Make every £ and the time you spend
count
•View every lesson learned as valuable
24. Sound familiar?
• I know I am right
•I am a winner, my energy will take me
through
•I don’t need to talk to anybody else
•I don’t need to learn from customers, they
need to learn from me
25. Lean Startup results
•Develop a product/service with features
that customers actually value
= GO!
Or
•Identify a lack of demand, before time and
money is wasted, and learn from it
= NO GO!
34. How we can help you at the British Library
• Information – paper and online
• Workshops and Webinars
• One to One Advice Clinics
• Inspiring Entrepreneurs Events
35. Paper Information
• 14 million books
• Hundreds of journals
• Thousands of reports
• Hundreds of start-up
books
36. Online Databases
• 30+ Business
• Business &
Management Portal
• 10,000+ across the
Library
38. One to One Advice
Clinics
• Book an hour session
with one of the team for
free
• Or with an external
specialist - £20 and £35
39. [ Insert latest upcoming event here]
Inspiring Entrepreneurs
Events
• Evening events with
successful business
people
• Stelios,Alan Sugar, Levi
Roots and many more
• Q&Aand networking
opportunities
40.
41. What are the
practical aspects of
starting up?
What is the demand
for my product or
service?
Who are my
competitors?
How do I keep up to
date?
How do I protect my
business idea?
42. How do I register
my business?
What options do I
have for funding?
What are the
regulations I need to
be aware of?
Where can I find
help and advice?
How do I hire staff?
How do I write a
business plan?
54. “My mum / dad / family / friends
think it’s a good idea.”
55. Why Market Research
•What is the demand for your product
or service
•Research your customers and their
attitudes
•Find out about your competitors and
their market share
•Know about your market sector now
•And the future trends and forecasts
56. Retail and Leisure Trends 2018
The evolution of our retail landscape
http://blog.localdatacompany.com/infographic-retail-and-leisure-trends-2017/18-the-evolution-of-our-retail-landscape
58. Is your market growing?
Global Solar photovoltaic (PV) capacity
59.
60. Or shrinking?
Total number of ??? in the UK
1982 to 2016
45000
50000
55000
60000
65000
70000
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
61. Or shrinking?
Total number of pubs in the UK
1982 to 2016
45000
50000
55000
60000
65000
70000
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
https://beerandpub.com/statistics/pub-numbers/
62. Retail and Leisure Trends 2018
The evolution of our retail landscape
http://blog.localdatacompany.com/infographic-retail-and-leisure-trends-2017/18-the-evolution-of-our-retail-landscape
63.
64.
65. Wetherspoon's was founded by Tim Martin in 1979.
He took the surname from a teacher at school who
had told him he would never amount to anything.
J.D. Wetherspoon
84. Desk Research Tip
How reliable is the
source?
• Is it fact or opinion?
• From whose
perspective was it
written? Is it biased?
• When was it published?
95. Business failure quiz – top 10 reasons
1. Lack of cash 2. No plan
3. Starting for the
Wrong Reason
4. Poor Management
and Leadership
5. Expanding Too
Quickly
6. Failure to Advertise
and Market
7. Lack of
Differentiation
8. Unwillingness to
Delegate
9. Unprofitable
Business Model
10. Underestimating
the Competition
105. Companies can be
exempt from filing a
profit and loss account
if:
• They have fewer than
50 employees.
• Turnover is less than
£6.5m.
• They have assets of
less than £3.26m.
106. Sole Traders
• Are not obliged to
file financial
information.
• And are not required
to register with
Companies House
107. Trade Directories
• Often have unique
information
• Cover a wide range
of industries
• Thousands on our
shelves
114. Newpapers, Magazines
and Social Media
• Bring you up to date
• Cover niche areas
E.G. BicycleBusiness
• Immerse you into
your subject area
• Annual Surveys and
Questionnaires
115. Newpapers, Magazines
and Social Media
• Search online
• Factiva has 10,000
newspapers and
magazines in full text
• EBSCO has 11,000
academic and trade
journals
120. Industry Guides
• Cover 25 topics
• Available at the
Centre and on
our website
• A great
introduction to
information
available
• They are all free!
121.
122. Ask for help
• Libraries can be
complicated places to
navigate
• And so is business
start-up
• So please ask us for
help
Editor's Notes
3 hour workshop with 15 minute break
Fire alarms
Toilets
That's quite an ominous statement upon first read. And to be fair, that's not to say that businesses cannot become successful by finding their way through trail and error. They can.But by doing your research, you can shorten your learning curve and save time, trouble, customers and money.If you are starting, it can give you an indication on whether your idea has a good chance of becoming a successful businessIf you are up and running, it can help you to grow faster, and better equip you to adapt to any changes that may affect you sector.
We are big fans of the Lean approach to start-up in the Business & IP Centre.
Especially the core idea that you need to test our your assumptions as early and cheaply as possible. And be prepared to change the nature of the business based on feedback.
Peter Durand was granted a patent (No: 3372) by the British King, George III on August 25, 1810. But he had taken the idea from Philippe de Girard in France.
First, lever-type can openers
Dedicated can openers appeared in the 1850s and were of a primitive claw-shaped or "lever-type" design. In 1855, Robert Yeates, a cutlery and surgical instrument maker of Trafalgar Place West, Hackney Road, Middlesex, UK, devised the first claw-ended can opener with a hand-operated tool that haggled its way around the top of metal cans.[5]
“The classic toothed-wheel crank design” that we know and use today came around in the 1920s, writes Rogers. That invention, by Charles Arthur Bunker, remains the can opener standard to this day.
In 1959, Ermal Fraze invented the pop-top can (or easy-open can) in Kettering, Ohio.
Rivian spent 2.5 years developing a sports car, but realised that wasn’t what the world needed.
Rivian spent 2.5 years developing a sports car, but realised that wasn’t what the world needed.
A method for developing successful products and services
A set of tools that can be adapted to meet individual preferences and situations
Applicable to any sector
Many who follow the Lean approach use the freely available Business Model Canvas to help plan their business.
You can find out more about the lean start up approach in our free one hour webinar that runs monthly
You can find out more about the lean start up approach in our free one hour webinar that runs monthly
You can find out more about the lean start up approach in our free one hour webinar that runs monthly
The information that comes from the BMC could then be used when filling out a business plan which you may need if you wanted to get funding for example
There is a myth that the British Library is still the library of last resort and just for academics and authors. Please help spread the word that we are here for everyone.
This is optional and can be edited
A quick overview of our services
Update photo
There too many workshops to mention so do check out the website - Some are free, others are charged - generally the ones by our external partners - but you will have all of that information on the website.
And most of the workshops run monthly... so don't worry if you can't make that initial date.
Advice sessions: Again delivered by the BIPC team and our partners, depending on what you need or how advanced you are with your business.
The sessions with the BIPC team are for those in the early idea stage so you may find speaking to one of our external partners more suitable for your needs. both options are available on our website.
We host speed mentoring events - like speed dating, except the person on the other side of the table is there to give you business advice not butterflies.
And there are also talks and seminars
From established entrepreneurs giving you an opportunity to hear from them, how they got to where they are and some of the pitfalls they faced along the way. It also gives you an opportunity to ask them questions as well as network with like minded people. Past guests have included sir alan sugar, members of dragons den, stelios, and levi roots to name a few.
The practical aspects of starting up:
How do you register your business and what are the options that I have?
What regulations so I need to be aware of?
If you are going to need help with your business, what do you need to know when hiring staff?
Funding - where can I get help financially?
How-to books,
One of the first things people will look to – and justly so – for information on starting a business.
They cover the different aspects of starting a business and are put together by people with either expertise or first hand experience in the field as well as books dedicated to a particular industry again put together by people with expertise in that field.
These can be found in book shops – online markets such as amazon and local libraries. Here in the Idea Store you will find a selection of how to books in their business zone collection.
We have a growing collection in our reading room under our small business help banner. That's first set of shelves you see upon entering the reading room.
Cobra - which is like a business encyclopaedia; containing fact sheets on the different practical aspects of starting a business as well as industry specific factsheets. So if you want a guide on writing a business plan, want to know the different legal statuses you can register your business as - as well as the advantages and disadvantages of each or if you want to factsheet on what you need to know when starting a coffee shop including typical costs, then we would point you towards this database.
There can be some confusion with regards to conducting market research.
We have people come in so convinced and invested in their idea that they just want to get started. and when asked have they looked into how viable this business idea is they reply they're confident because...
Their family or friends told them it was a good idea. Sometimes it "I've spoken to 7 or 8 people and they thought it was a good idea that they would buy.
I'm sure you can see the danger with having a "build it and they will come" mentality. There could be a number of factors such as these that mum and dad may not have taken into account. Things like this affect whether something is successful or not.
So you have 2 types of market research:
Desk research - where you get information from secondary sources. Research companies that gather information on various industries and compile them into a report. Ideally you would do a combination of the two - desk research to get an overall picture of the industry and field research to get information from the people you hope will be buying from you
Field research - where you get information directly from your target consumer relating to your specific product or service.
Is Everyone familiar with Innocent Smoothies?
It's a fairly well known story about how the founders got started. So before innocent, the founders were already in fairly well paid jobs but they had an idea to start a smoothie business. what they wanted to know before they went ahead whether it was worth risking giving up their already secure jobs to pursue this venture. It happens quite a lot actually, we've had people coming in from the financial sector, lawyers, people in already well paying jobs saying that they're pursuing their business idea as its something that they would enjoy doing. Of course the key thing is you want to be sure that you can at least make a living from it.
So the guys from innocent went to test their product by taking it to an event - music event I think - and asked everyone that bought their smoothie to put their empty bottle into one of two bins. The question above the bins read: should we give up our day jobs and pursue this smoothie business, one bin said no and one said yes. Now by the end of the event the yes bin was overflowing with two in the no bin; and so they used that as a starting point and began their long journey which has resulted in their product being in petty much every supermarket in the UK.
Of course there is a little unresovled question: who was mean enough to say no? Anyone?
Is anyone familiar with their product?Doing quite well selling (.....) and branching out to fruit juices and coconut water now
As for the 3 bottles that were put in the "no" bin, apparently 2 of those were from....
(next slide)
note - £500 spent on fruit
So, an example of field research: Is Everyone familiar with Innocent Smoothies? It's a fairly well known story about how the founders got started. So before innocent, the founders were already in fairly well paid jobs but they had an idea to start a smoothie business. what they wanted to know before they went ahead whether it was worth risking giving up their already secure jobs to pursue this venture. It happens quite a lot actually, we've had people coming in from the financial sector, lawyers, people in already well paying jobs saying that they're pursuing their business idea as its something that they would enjoy doing. Of course the key thing is you want to be sure that you can at least make a living from it.
So the guys from innocent went to test their product by taking it to an event - music event I think - and asked everyone that bought their smoothie to put their empty bottle into one of two bins. The question above the bins read: should we give up our day jobs and pursue this smoothie business, one bin said no and one said yes. Now by the end of the event the yes bin was overflowing with three in the no bin; and so they used that as a starting point and began their long journey which has resulted in their product being in petty much every supermarket in the UK.
Of course there is a little unresolved question: who was mean enough to say no? Anyone?
Is anyone familiar with their product?Doing quite well selling (.....) and branching out to fruit juices and coconut water now
As for the 3 bottles that were put in the "no" bin, apparently 2 of those were from....
(next slide)
note - £500 spent on fruit
This workshop is fully-funded by the European Regional Development Fund and the British Library, as part of “Innovating for Growth (I4G) Start-ups” Programme that includes a series of workshops and an advice clinic, designed to support people who have just started or want to start a business. All sessions of the programme are free and include:
“Get Started” workshop: delivered by external partner (6 hours); practicalities of starting a business (registration, legal and tax obligations), essentials of a good business plan, knowing your customers and competitors, financials.
“Introduction to Business and IP Centre” workshop: delivered by BL staff (2 hours + 1hour networking); BIPC services and resources.
“Introduction to Intellectual Property” workshop: delivered by BL staff (2 hours + 1 hour networking); what is IP, types of IP and how to protect it.
One-to-one information clinic: delivered by BL staff (1 hour)
It is advisable to attend all sessions to fully benefit by the programme.
This workshop is fully-funded by the European Regional Development Fund and the British Library, as part of “Innovating for Growth (I4G) Start-ups” Programme that includes a series of workshops and an advice clinic, designed to support people who have just started or want to start a business. All sessions of the programme are free and include:
“Get Started” workshop: delivered by external partner (6 hours); practicalities of starting a business (registration, legal and tax obligations), essentials of a good business plan, knowing your customers and competitors, financials.
“Introduction to Business and IP Centre” workshop: delivered by BL staff (2 hours + 1hour networking); BIPC services and resources.
“Introduction to Intellectual Property” workshop: delivered by BL staff (2 hours + 1 hour networking); what is IP, types of IP and how to protect it.
One-to-one information clinic: delivered by BL staff (1 hour)
It is advisable to attend all sessions to fully benefit by the programme.
You want to think about how you word your questions. The way you word it can make the difference between having an accurate answer that you can use and one that's not. Our workshop How to Explore Your Market covers this topic in more detail.
Is this example a good question to ask?
No
The reason for that is it won't be accurate. It's said people will tend to be more positive with questions like this: yes I'd be happy to buy this, yes I'd be very interested in a product like this. which is great for self esteem however when you open your doors and start trading, you might find a lot of those people not buying it. The problem with that question is that it's asking for an answer with a future action.
Is this example a good question to ask?
No
The reason for that is it won't be accurate. It's said people will tend to be more positive with questions like this: yes I'd be happy to buy this, yes I'd be very interested in a product like this. which is great for self esteem however when you open your doors and start trading, you might find a lot of those people not buying it. The problem with that question is that it's asking for an answer with a future action.
This however is more accurate as it asks for a past action. it asks for something that they have already done.
So they can tell you what they are currently doing to solve this problem whether they are happy with it and why. If they're not happy with it and you can see that your idea addresses the issue that they are not happy about. That's an indicator that you can use. Alternatively if they're perfectly happy with what is currently out there, again that's an indicator because then you would need to think about why they would buy from you? It's better to think about that now before you invest alot of time, energy and money than after.
This however is more accurate as it asks for a past action. it asks for something that they have already done.
So they can tell you what they are currently doing to solve this problem whether they are happy with it and why. If they're not happy with it and you can see that your idea addresses the issue that they are not happy about. That's an indicator that you can use. Alternatively if they're perfectly happy with what is currently out there, again that's an indicator because then you would need to think about why they would buy from you? It's better to think about that now before you invest alot of time, energy and money than after.
So this should be easier: is this a good question to ask?
No.
Again future action and it won't be accurate because you would get a whole load of numbers from £500 to 5p.
So this should be easier: is this a good question to ask?
No.
Again future action and it won't be accurate because you would get a whole load of numbers from £500 to 5p.
Asking them how much they have spent on solving their problem gives you more accurate information. It will help you with your price point. Can you price your offering the same or, even better, cheaper. If not, are you offering that much more that people would be happy to pay a little more
Asking them how much they have spent on solving their problem gives you more accurate information. It will help you with your price point. Can you price your offering the same or, even better, cheaper. If not, are you offering that much more that people would be happy to pay a little more
You also have desk research
Which is getting information from secondary resources to establish a demand for your idea.
It looks at your customers: Who are they? Where are they? where do they shop? how much do they spend? what are their attitudes to whats out there.
It looks at your competition: Who are they? how many of them are there? how are they performing?
It looks at the market: How big is it? is it growing or is it in decline? and what are the trends or forecast that could have an affect on that industry.
If you find some information from a Google search can you rely on it?
Is it fact or opinion? Is it backed up by any proof or data.
Is the information biased? is it written to push the writers agenda or to sell you something
I mean fake news is quite the talking point now so you should be doing it with all information but especially market research
And is the source too old to be relevent?
The one thing to keep in mind is because of the time it takes to research an industry and compile a report, at best these reports will be updated annually so it's advisable to supplement them with news and journals who will have more regular coverage.That been said, looking at a report that's from 1999 probably won't help you much.
You are not going to find an individual report for every niche. Reports will tend to be general but will often have information on the niches that are having an affect on that particular industry. If you can't find anything, broaden your search as you may find relevant information that way. Also it helps to think outside the box. and the founder of this product right here is a good example.
The founder of Pomegrate, he came up with the idea after coming across pomegranates on his travels. So he came into the library, before my time, and said I hear you have a collection of market research reports - I'm looking for a report on the pomegranate juice industry in the UK. I should add this was at the time when most people had not even heard of a pomegranate So you can imagine no report. Undeterred he decided to broaden his search.
Now let’s put yourselves in his shoes - if there isn't a report on pomegranate juice, what industry could he look at that could help. What industry would pomegranate juice fall into?
Fruit juice - people may not have heard of pomegranate juice but they sure would have heard about orange juice and apple juice. So he looked at that report and found that the juice industry was doing well. Cranberry in particular was making profits of £14 million that year and was known for it's anti oxidant benefits so he thought how would pomegranates compare... and here's where thinking outside of the box came in.
He used the science reading room to research the health benefits of pomegranates, to which he found that they had more anti oxidant benefits than cranberries. He was on to something so he then looked at an industry that would be interested in those benefits
The healthy lifestyle industry. And so he used information from various sources to identify a potential demand for this product.
Lesson of this story: broaden your search, and try and think outside of the box if you can't find a report for your specific idea.
Now there's a workshop that goes into this more called how do I research a business idea? Three hour workshop that also talks about a useful tool called a business model canvas which is a not only a great visual personal plan for your business, it's also the information that would then put into a business plan.
Any questions before we move on?
8 out of 10 entrepreneurs who start businesses fail within the first 18 months, according to Bloomberg.
8 out of 10 entrepreneurs who start businesses fail within the first 18 months, according to Bloomberg.
Now part of your market research may involve looking into how many competitors you have and how they are performing; however you may also want to look into companies for other reasons. So we're now going to look at how you can find information on companies.
So as well as looking at the competition, you could be looking into suppliers or manufacturers that can help you to make your idea a reality you may wish to create a contact list.
Speaking of contact list, what if your potential customers are other businesses as opposed to the public? you may want to create a contact list of potential customers.
Or you wish to look into a company that you wish to collaborate with to make sure they are who they say they are.
Companies may talk themselves up in a bid to do business but actually are in trouble financially - that could hurt you if you sign a contract with them and they suddenly go under - so you may want to investigate beforehand.
Like Jamie’s restaurants which unfortunately did recently. I found an article which gave an idea of how suppliers were affected.
Those are reasons you may wish to look into company information but where can you find them?
If you are looking for companies in the UK then you could start with companies house. Their page can be found on the government website: Gov.uk
Here you can find information that companies who register with companies house are required to give such as CEO financial information. In this case I searched for Tesco
there are also various company information publishers that can be found in business libraries
These publishers will have information on UK companies, international companies and even a database of global manufacturers and suppliers. So what can you do here that you can't do at home? Let's take a look.
So with companies house I previously looked up Tesco and got their filing information. but what if you didn't want to just look at Tesco, you wanted information on supermarkets in the UK? You can do that on a database called Fame. You set the criteria - in my case I just searched for Supermarkets, but you can also narrow it down to location - right down to postcodes or size if you are looking for a particular size of company. As you can see my basic search pulled up quite a few supermarkets in the UK
What if you didn't just want information on the UK? You wanted to look at supermarkets around the world? For that you have Orbis. Looks similar to Fame but you can see the country codes here and the much bigger result here.
You can also find individual reports on companies.
Now there are some limitations to the information you can find in any of these resources particularly if you are looking at small companies as they can be exempt from filing financial information. At best you will find contact details and the name of the director and that's it.
Now there are some limitations to the information you can find in any of these resources particularly if you are looking at small companies as they can be exempt from filing financial information. At best you will find contact details and the name of the director and that's it.
It may also be worth having a look at trade directories or if you want an idea of how many competitors are in a particular area then search on Google may help – like you would do if you were searching for restaurants in a particular area.
In short: if you don’t continue to innovate…
…Others will
Netflix is a good example: starting as an online dvd rental business to an online streaming business and more recently a tv and movie producer.
By contrast HMV were warned of the threat of online streaming and downloading to which the CEO at the time angrily rejected the report stating that consumers will always want the experience of a record store – they went into administration twice.
I mentioned high streets shops having a hard time adapting their established business models to cater to consumers changing buying habits.
Change isn't a bad thing if you see it coming and react first. So how do you keep up to date?
Even if a product is iconic
You have to adapt
I mentioned how businesses may need to adapt to changes in the business environment.
Petrol cars paying more in tax than electric for example.
Fortunately it’s not difficult to keep up to date.
Most market research reports are updated annually, so that means their information can be over a year out of date when you are reading it. How do you bring yourself up to date with recent developments in your subject area?
This can be found in newspapers, magazines, specialist blogs.
Don't forget to check the reliability of the source.
Look in Willings or Benns Press guides for titles.
We will have quite a few trade journals and magazines on the shelf and in the library as a whole. and you can see what we have in our catalogue.
Don’t forget Google, although it has a much less powerful search engine and not many publications in full text.
Finally let's look a little bit into how you can protect aspects of your business idea using intellectual property.
You can find out much more in our How do I protect my business idea workshop.
So that's the different types of business information to take in and digest - especially if you are completely new to business
So the question is where should you start? what's the next step when you leave this room today?
Have some samples:
We have industry guides for over 25 sectors and they are all available on the shelves just outside the door where security is as well as in the networking area. so have a look before you leave and help yourself, they're free.
Or come and speak to us. There's always a member of the Business & IP team on hand in the reading room; and we're more than happy to help Whether it be identifying resources or even navigating through the resources to find the information that you want. We're here to help.