Negotiation Skills - 10 Must Know Rules

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This document outlines nine rules for negotiation skills to maximize returns. The rules advise knowing basic information, seeking trades rather than free gifts, starting higher than the desired outcome, identifying acceptable ranges, knowing your alternatives, settling all issues as a package, concluding with small additional concessions, finding creative concessions to trade, focusing on interests not just positions, and communicating the benefits rather than just features of offers.

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06/06/09 NEGOTIATION SKILLS FOR MAXIMIZING RETURNS Learn - Energize - Inspire

Rule No ZERO Know the Basic Info Must Know Rules

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Rule No 5 Never Settle Issues Individually – Always Settle them as a Package Must Know Rules

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Rule No 8 Focus on Interests not Positions The Rules that Maximize Returns

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