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E M E R G E N C E C A P I T A L P A R T N E R S
INDUSTRY CLOUD
FORUM 2014
L E A R N I N G F R O M T H E L E A D E R S
@ e m e r g e n c e c a p
# I N D U S T R Y C L O U D
Peter Gassner, CEO, Veeva Systems
Marcus Ryu, CEO, Guidewire Software
Dan Yates, CEO, Opower
The Industry Cloud Opportunity
Peter Gassner, CEO
®2014 Veeva Systems – Company Confidential veeva.com | 3
Vision
Become the Leading Cloud Solutions Provider to the
Global Life Sciences Industry
Values
Customer Success
Employee Success
Speed
®2014 Veeva Systems – Company Confidential veeva.com | 4
Veeva Highlights
Founded in 2007
700+ employees
200 customers, users in 80 countries
Mix of cloud and industry experts
High growth and strong profitability
Fiscal Year Ending January 31
Reconciliation of non-GAAP measures is contained in Appendix.
$29m
$61m
$130m
$210m
$5m $7m
$30m
$47m
FY’11 FY’12 FY’13 FY’14
110%
111%
62%
Revenue Non-GAAP Operating Income
Revenue and Profitability
®2014 Veeva Systems – Company Confidential veeva.com | 5
Veeva Spans an Entire Life
Sciences Company
Regulatory
Clinical
Trials
Quality and
Manufacturing
Medical Marketing Sales
Research & Development Commercial
®2014 Veeva Systems – Company Confidential veeva.com | 6
Veeva Commercial Cloud
®2014 Veeva Systems – Company Confidential veeva.com | 7
Industry Cloud is Disruptive Innovation
From Nowhere to 4th Most Preferred Life Sciences Software Vendor, IDC Health Insights
Source: IDC Health Insights' Leading Indicators in Life Science IT Spending Survey, 1Q14
Ranking 2014 2013 2012
Vendor Vendor Vendor
1 Oracle Oracle Oracle
2 SAP SAP Apple
3 Symantec Symantec SAP
4 Veeva SAS SAS
5 SAS IBM Microsoft
6 IBM Microsoft Symantec
7 Microsoft Apple IBM
8 Apple Veeva
®2014 Veeva Systems – Company Confidential veeva.com | 8
Industry-specific is the Largest
Segment of the Software Market
Total Worldwide Software Market Share, 2012
28%
8%
7%
7%6%
5%
5%
5%
5%
4%
4%
3%
3%
10%
Vertical Specific Software
Operating Systems
Other Application Software
Database Management Systems
ERP
App Infrastructure / Middleware
Security
CRM
IT Operations
Office Suites
Storage Management
Business Intelligence
Other Infrastructure Software
Other
Source: Gartner 2013
$100B
®2014 Veeva Systems – Company Confidential veeva.com | 9
Cloud Opportunity is Greater
IDC Research Cloud Software Analysis for salesforce.com, September 2012
On Premise Cloud
Five Year TCO per User
48%
Cloud Cost
Savings59%
IT Labor / Services
21%
Infrastructure
20%
Software
16%
IT Labor / Services
36%
Software
1.8x
Premium
®2014 Veeva Systems – Company Confidential veeva.com | 10
Industry Cloud Opportunity is Greater
Veeva Systems Estimates
On Premise Cloud
Five Year TCO per User
48%
Cloud Cost
Savings
10%
Software
36%
Software
3.6x
Premium
10%
Customization
16%
IT Labor / Services
59%
IT Labor / Services
21%
Infrastructure
®2014 Veeva Systems – Company Confidential
“The real advantage of an industry-
specific solution is that it eliminates, or
significantly reduces, the need to
customize. We can deploy and achieve
business results faster. It is about
speed to value.”
CIO, Top 30 Pharma
The Industry Cloud Opportunity
Peter Gassner, CEO
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Guidewire Software
Marcus Ryu
CEO, Guidewire Software
Industry Cloud Forum
3 June 2014
14
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
To build software products that transform
the global P&C insurance industry…
Guidewire’s Mission
…and to ensure that every customer
succeeds in the journey
15© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
A Ubiquitous $2 Trillion Industry
Personal Lines
Automotive Residential
Earthquake
MortgageTravel
Pet Watercraft Personal Injury
Recreational Vehicle
Unemployment
Commercial Lines
Property Fleet Environmental
Ocean Marine
General Liability
Workers Comp Crime Inland Marine
Professional Liability Directors and Officers Machinery Farm
Business Interruption
Surety
Excess
16© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Spending Enormously on IT…
1 Gartner (2011)
2 Guidewire estimate
Current2
Legacy
100% = $15 billion Software and Services Spend1
17
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
And Dependent on Legacy System
• 30+ year-old technology
• COBOL
• Mainframes
• Paper-intensive
• Hard-coded
Legacy systems lock in legacy strategy
18
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
19
Guidewire Proprietary and Confidential.
GROWTH
INDEMNITY
LEAKAGEPRODUCTIVITY
EXPENSE
PREMIUM
LEAKAGE
OTHER
Economic Stakes of Legacy Replacement
2.5−4.5 points of
operating income
OPPORTUNITY:
Source: Guidewire Value Consulting and customer business cases
20
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
PolicyCenter
BillingCenter ClaimCenter
Guidewire InsuranceSuite
• Modern architecture
• Full legacy replacement
• Delivered as true product
• Flexible, upgradeable
21© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
A New Generation
22
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
Live
PolicyCenter
BillingCenter ClaimCenter
Mobile &
Portals
Data Management
DataHub InfoCenter
InsuranceSuite
PolicyCenter
BillingCenter ClaimCenter
A Platform For Transformation
Claims
Policies
301
534
50
292
56% frequency 17% frequency
policies
claims
24
Guidewire Proprietary and Confidential.
ARIZONA
25
Guidewire Proprietary and Confidential.
MULTI-NATIONALS
Serving A Global Customer Base (partial list)
FINLAND
ITALY
NEW ZEALANDU.S.
GEICO
CANADA U.K. FRANCE
RUSSIA
AUSTRALIA
SOUTH AFRICA
POLAND
MEXICO
PERU BRAZIL
JAPAN
BELGIUM
GERMANY
26
© Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
P&C insurance industry focus100%
Professionals worldwide1,200+
Customers in 19 countries; 110+ live160+
In TTM revenue, growing recurring
revenue >20% annually>$300m
28
Guidewire Proprietary and Confidential.
Q2 2014
29
Guidewire Proprietary and Confidential. 2
9
Cloud software platform for utilities
30
Guidewire Proprietary and Confidential.
The opportunity
$2.2 trillion utility industry in an era of rapid change
Data-rich cloud software to engage utility consumers
93 utilities worldwide, reaching 32 million of their
consumers
MARKET
PLATFORM
CUSTOMERS
BUSINESS
Note: 710M potential end-users comprised of 650M households and 60M businesses.
710 million potential end-
users
Market size
Accelerating lead
Scale of data set, platform
sophistication
Expansion potential
10% penetrated with EE
clients
Visibility 90%+ recurring revenue
3
0
31
Guidewire Proprietary and Confidential.
» 23 clients
live with
EE
solution
» Raised B
round of
funding
» First 3
clients live
with Energy
Efficiency
(EE)
solution
» 43 clients
live with EE
and
Custom
Engagemen
t (CE)
solutions
» Raised C
round of
funding
» 63 clients
live with
EE, CE,
and
thermostat
solutions
» Expanded
to Europe
» 87 clients live
with EE, CE,
thermostat,
and
behavioral
demand
response
(BDR)
solutions
» Expanded to
Asia
» 93 clients
live with EE,
CE,
thermostat,
and BDR
solutions
» IPO
» 96
contracted
clients
» more than
100 billion
meter reads
annually
Evolution of the business
32
Guidewire Proprietary and Confidential. 3
2
Utility-focused platform and solutions
Thermostat
ManagementThermostat
Management
Personalization
Engine
Big Data
Analytic
s
Data Integration
System
Concurrent
Outbound
Messaging
Web &
Mobile
Framework
Energy efficiency Demand responseCustomer engagement Thermostat management
33
Guidewire Proprietary and Confidential. 3
3
Data advantage
MORE INSIGHT MORE TECH
52 MILLION
energy
consumers
300+ BILLION
meter read data
set
MORE DATA
PROPRIETARY
algorithms
100+ MILLION
personalized touch
points
400+ Person years of
software development
70+ Utility websites on
one code base
2010 2011 2012 2013
36B
59B
88B
103B
Annual meter reads
34
Guidewire Proprietary and Confidential.
Peter Gassner, CEO, Veeva Systems
Marcus Ryu, CEO, Guidewire
Dan Yates, CEO, Opower

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Learning from Industry Cloud Leaders

  • 1. E M E R G E N C E C A P I T A L P A R T N E R S INDUSTRY CLOUD FORUM 2014 L E A R N I N G F R O M T H E L E A D E R S @ e m e r g e n c e c a p # I N D U S T R Y C L O U D Peter Gassner, CEO, Veeva Systems Marcus Ryu, CEO, Guidewire Software Dan Yates, CEO, Opower
  • 2. The Industry Cloud Opportunity Peter Gassner, CEO
  • 3. ®2014 Veeva Systems – Company Confidential veeva.com | 3 Vision Become the Leading Cloud Solutions Provider to the Global Life Sciences Industry Values Customer Success Employee Success Speed
  • 4. ®2014 Veeva Systems – Company Confidential veeva.com | 4 Veeva Highlights Founded in 2007 700+ employees 200 customers, users in 80 countries Mix of cloud and industry experts High growth and strong profitability Fiscal Year Ending January 31 Reconciliation of non-GAAP measures is contained in Appendix. $29m $61m $130m $210m $5m $7m $30m $47m FY’11 FY’12 FY’13 FY’14 110% 111% 62% Revenue Non-GAAP Operating Income Revenue and Profitability
  • 5. ®2014 Veeva Systems – Company Confidential veeva.com | 5 Veeva Spans an Entire Life Sciences Company Regulatory Clinical Trials Quality and Manufacturing Medical Marketing Sales Research & Development Commercial
  • 6. ®2014 Veeva Systems – Company Confidential veeva.com | 6 Veeva Commercial Cloud
  • 7. ®2014 Veeva Systems – Company Confidential veeva.com | 7 Industry Cloud is Disruptive Innovation From Nowhere to 4th Most Preferred Life Sciences Software Vendor, IDC Health Insights Source: IDC Health Insights' Leading Indicators in Life Science IT Spending Survey, 1Q14 Ranking 2014 2013 2012 Vendor Vendor Vendor 1 Oracle Oracle Oracle 2 SAP SAP Apple 3 Symantec Symantec SAP 4 Veeva SAS SAS 5 SAS IBM Microsoft 6 IBM Microsoft Symantec 7 Microsoft Apple IBM 8 Apple Veeva
  • 8. ®2014 Veeva Systems – Company Confidential veeva.com | 8 Industry-specific is the Largest Segment of the Software Market Total Worldwide Software Market Share, 2012 28% 8% 7% 7%6% 5% 5% 5% 5% 4% 4% 3% 3% 10% Vertical Specific Software Operating Systems Other Application Software Database Management Systems ERP App Infrastructure / Middleware Security CRM IT Operations Office Suites Storage Management Business Intelligence Other Infrastructure Software Other Source: Gartner 2013 $100B
  • 9. ®2014 Veeva Systems – Company Confidential veeva.com | 9 Cloud Opportunity is Greater IDC Research Cloud Software Analysis for salesforce.com, September 2012 On Premise Cloud Five Year TCO per User 48% Cloud Cost Savings59% IT Labor / Services 21% Infrastructure 20% Software 16% IT Labor / Services 36% Software 1.8x Premium
  • 10. ®2014 Veeva Systems – Company Confidential veeva.com | 10 Industry Cloud Opportunity is Greater Veeva Systems Estimates On Premise Cloud Five Year TCO per User 48% Cloud Cost Savings 10% Software 36% Software 3.6x Premium 10% Customization 16% IT Labor / Services 59% IT Labor / Services 21% Infrastructure
  • 11. ®2014 Veeva Systems – Company Confidential “The real advantage of an industry- specific solution is that it eliminates, or significantly reduces, the need to customize. We can deploy and achieve business results faster. It is about speed to value.” CIO, Top 30 Pharma
  • 12. The Industry Cloud Opportunity Peter Gassner, CEO
  • 13. © Guidewire Software, Inc. All rights reserved. Do not distribute without permission. Guidewire Software Marcus Ryu CEO, Guidewire Software Industry Cloud Forum 3 June 2014
  • 14. 14 © Guidewire Software, Inc. All rights reserved. Do not distribute without permission. To build software products that transform the global P&C insurance industry… Guidewire’s Mission …and to ensure that every customer succeeds in the journey
  • 15. 15© Guidewire Software, Inc. All rights reserved. Do not distribute without permission. A Ubiquitous $2 Trillion Industry Personal Lines Automotive Residential Earthquake MortgageTravel Pet Watercraft Personal Injury Recreational Vehicle Unemployment Commercial Lines Property Fleet Environmental Ocean Marine General Liability Workers Comp Crime Inland Marine Professional Liability Directors and Officers Machinery Farm Business Interruption Surety Excess
  • 16. 16© Guidewire Software, Inc. All rights reserved. Do not distribute without permission. Spending Enormously on IT… 1 Gartner (2011) 2 Guidewire estimate Current2 Legacy 100% = $15 billion Software and Services Spend1
  • 17. 17 © Guidewire Software, Inc. All rights reserved. Do not distribute without permission. And Dependent on Legacy System • 30+ year-old technology • COBOL • Mainframes • Paper-intensive • Hard-coded Legacy systems lock in legacy strategy
  • 18. 18 © Guidewire Software, Inc. All rights reserved. Do not distribute without permission.
  • 19. 19 Guidewire Proprietary and Confidential. GROWTH INDEMNITY LEAKAGEPRODUCTIVITY EXPENSE PREMIUM LEAKAGE OTHER Economic Stakes of Legacy Replacement 2.5−4.5 points of operating income OPPORTUNITY: Source: Guidewire Value Consulting and customer business cases
  • 20. 20 © Guidewire Software, Inc. All rights reserved. Do not distribute without permission. PolicyCenter BillingCenter ClaimCenter Guidewire InsuranceSuite • Modern architecture • Full legacy replacement • Delivered as true product • Flexible, upgradeable
  • 21. 21© Guidewire Software, Inc. All rights reserved. Do not distribute without permission. A New Generation
  • 22. 22 © Guidewire Software, Inc. All rights reserved. Do not distribute without permission. Live PolicyCenter BillingCenter ClaimCenter Mobile & Portals Data Management DataHub InfoCenter InsuranceSuite PolicyCenter BillingCenter ClaimCenter A Platform For Transformation
  • 24. 24 Guidewire Proprietary and Confidential. ARIZONA
  • 25. 25 Guidewire Proprietary and Confidential. MULTI-NATIONALS Serving A Global Customer Base (partial list) FINLAND ITALY NEW ZEALANDU.S. GEICO CANADA U.K. FRANCE RUSSIA AUSTRALIA SOUTH AFRICA POLAND MEXICO PERU BRAZIL JAPAN BELGIUM GERMANY
  • 26. 26 © Guidewire Software, Inc. All rights reserved. Do not distribute without permission. P&C insurance industry focus100% Professionals worldwide1,200+ Customers in 19 countries; 110+ live160+ In TTM revenue, growing recurring revenue >20% annually>$300m
  • 27.
  • 28. 28 Guidewire Proprietary and Confidential. Q2 2014
  • 29. 29 Guidewire Proprietary and Confidential. 2 9 Cloud software platform for utilities
  • 30. 30 Guidewire Proprietary and Confidential. The opportunity $2.2 trillion utility industry in an era of rapid change Data-rich cloud software to engage utility consumers 93 utilities worldwide, reaching 32 million of their consumers MARKET PLATFORM CUSTOMERS BUSINESS Note: 710M potential end-users comprised of 650M households and 60M businesses. 710 million potential end- users Market size Accelerating lead Scale of data set, platform sophistication Expansion potential 10% penetrated with EE clients Visibility 90%+ recurring revenue 3 0
  • 31. 31 Guidewire Proprietary and Confidential. » 23 clients live with EE solution » Raised B round of funding » First 3 clients live with Energy Efficiency (EE) solution » 43 clients live with EE and Custom Engagemen t (CE) solutions » Raised C round of funding » 63 clients live with EE, CE, and thermostat solutions » Expanded to Europe » 87 clients live with EE, CE, thermostat, and behavioral demand response (BDR) solutions » Expanded to Asia » 93 clients live with EE, CE, thermostat, and BDR solutions » IPO » 96 contracted clients » more than 100 billion meter reads annually Evolution of the business
  • 32. 32 Guidewire Proprietary and Confidential. 3 2 Utility-focused platform and solutions Thermostat ManagementThermostat Management Personalization Engine Big Data Analytic s Data Integration System Concurrent Outbound Messaging Web & Mobile Framework Energy efficiency Demand responseCustomer engagement Thermostat management
  • 33. 33 Guidewire Proprietary and Confidential. 3 3 Data advantage MORE INSIGHT MORE TECH 52 MILLION energy consumers 300+ BILLION meter read data set MORE DATA PROPRIETARY algorithms 100+ MILLION personalized touch points 400+ Person years of software development 70+ Utility websites on one code base 2010 2011 2012 2013 36B 59B 88B 103B Annual meter reads
  • 35. Peter Gassner, CEO, Veeva Systems Marcus Ryu, CEO, Guidewire Dan Yates, CEO, Opower