1. C.V
Turky Hassan Asaad Al-Faifi
Nationality: Saudi P.O.Box: 2493 Jazan 45142
Date of birth: 29/10/1400 H Mobile No.: 0592440793 // 0581266662
Marital status: Married Sons: 2
E-mail: T-FAIFI@HOTMAIL.COM
TURKY.ALFAIFI@SA.ZAIN.COM
Professional Objectives:
Basing on long practical experience in Companies field, my professional objectives
summarize on looking for a suitable chance of job in establishment investment or
any leading deep-too establishment to develop my practical abilities and skills in
order to contribute in work development and reaching to desired objectives, and
effective participation in collective work to promote towards the best.
Educational qualification:
 Diploma degree in computer sciences 1423H/1424H (analysis & system
design).
 I have joined distance education system the specialty Business
Administration.

2. Previous work experiences:
Company From To Job description Duties
Ibrahim Al-Jafali & Brothers
Car Co.
1/2/2005 23/7/2006 Timekeeper Observation of work
way
Excellent solutions Co. who
operated banking phone at Al-
Rajhi Bank
1/7/2006 26/1/2007 Officer of
customers service
Customers service by
phone Sequence
career follows a
client service and
client service English
language, and then
client service
dignitaries and
distinction and credit
cards and then coach,
then Supervisor then
quality control
specialist
Riyada Co. who operated
direct sale program at Al-
Rajhi Bank
1/2/2007 11/8/2007 Supervisor of
companies
relations
Approving of private
sector companies as
certified authorities at
Al-Rajhi Bank
Al-Humrani commercial
investment Co.
11/08/2007 13/04/2008 Credit officer Checking of
individual’s
transactions and
establishments and
companies. Directing
and studying
transactions and
ensuring of offered
documents. Analysis
of accounts lists of
establishments and
companies.
Preparation of credit
reports and
acceptances.
Preparation of credit
acceptances.

3. Preparation of letters
of real estate’s
estimations. Studying
of field research
reports. Preparation
of agreement letters
of real estate’s
mortgage.
Excellent solutions Co. who
operated customer care at
Zain company
13/4/2008 31/12/2010 Multi jobs Customers service by
phone Sequence
career follows a
client service and
client service English
language,
Present job:
Company Period Job description
Zain K.S.A Co. 01/01/2011 Customer Service
Consultant in the
first flagship in
Saudi Arabian to
31-07-2011 Then
Business Sales
Executive at 5-2-
2012
Then Mass Market
Developer at 11-03-
2012
Then Retail
Flagship Supervisor
at 31-11-2014 then
Retail Flagship
Manager since now.
Training Courses:
 Zain customer soft skills, system & service courses At February 2010.
 Zain Sailing The Flagship Programme at 2012.
 Coaching for increased productivity & Sales November 2012 From Arab
Institute for Marketing and Sales (AIMS).
 Effective Communication Skills from ASAS Training Center at May 2013.

4.  Problem Solving and Decision Making in Al Khaleej Trading & Education.
 Leadership for new managers at AUG 2014.
Certificates of Thanks and Appreciation:
 Certificate from Zain KSA Helpdesk Customer Services exceptional
performance and contribution to success the dept. at launch 2008.
 Letter of thanks from CEO Mr. Fraser Curley for submitting suggestion for
the brand name for recent MBB launch at 2012.
Achievements:
 Achieve the objectives required me through team work and successful
planning.
 Achieve the desired goal in sales through public relations and foreign affairs.
 Participating in the launch customer service center Zain Saudi Arabia in
2008.
 Participate in the first Flagship to Zain Saudi Arabia in 2010.
 Participate in the business Sales dept. Zain Saudi Arabia in the southern
region in 2011.
 Participate in the launch Zain Flagship in Jazan in 2012.
Skills:
 Good using and dealing with computer applications.
 Very good knowledge of English language bases (reading and writing and
speaking).
 Affection of reading and continuous desire to learn new skills and
information to distribute in work development.
 Smartness and good behavior to deal with audience and customers basing on
long experience in this field.
 Ability to charge word pressure and solving efficiently faced problems.
 Affection of cooperation either my work or of others.
 Able to work with different nationalities.
 I have introduction of accounting through my university studying.
 Skills of modern communications through my university studying.
 Good leadership ability and professional.
 Team Leadership.
 Project Planning & Management.
 Team work.
Success in Allah hand’s,