My professional aim is to work with other passionate people to produce compelling content for a variety of media platforms. I am committed to taking advantage of every opportunity to develop my skills and become a valuable member of a creative team.

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YOSSRY TAHER EL KHATIB
Personal Information:
Date of birth: Sep. 03rd, 1985
Nationality: Egyptian
Marital Status: Single
Religion: Muslim
Military status: Exempted
Career objective:
My professional aim is to work with other passionate people to produce
compelling content for a variety of media platforms. I am committed to taking
advantage of every opportunity to develop my skills and become a valuable member of
a creative team.
Education:
Graduated
 Faculty: Technical Commercial Institute, Account Departments
Work Experience
Job Title: Social Media Specialist
Experience: Feb. 2012 till Present
Company: Optimal Technology Solutions
Job responsibilities:
 Format and check website content
 Create and maintain publishing schedules and rosters
 Design presentations for potential clients
 Prepare graphical content from a variety of sources
 Create contents plane for social media pages
 Manage Social media page contents
 Customer relations: Responsible for maintaining customer support, including answering
questions, managing any online feedback, comments and replying to user’s messages
and inquires.
 Reports: Preparing Ads campaign reports, page progress reports and other needed
reports periodically
Address: Building no. 4 Misr Tamer
building Embaba , Giza, Egypt.
Tel: 02- 3541-5136
Mob: +20122-580-8301
E-mail: yossryelkhatib@yahoo.com

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 Social media marketing: Creating, managing and growing any required product, service
or company’s presence through blogs, Twitter, Facebook, and LinkedIn and other
strategically relevant online properties.
Projects: Social Media Management
Responsibilities:
1. Create a content posts.
2. Create a competition ideas.
3. Create a Photoshop posts.
4. Provide the client with a monthly reports.
Job Title: Tele Sales Representative
Company: Optimal Technology Solutions
Experience: Nov. 2010 till Feb. 2012
Optimal Technology Solutions Company was launched in 2006; OTS has quickly gone from
being a pure mobile messaging provider in Saudi Arabia to providing a diverse range of digital
communication services to clients across the Middle East. As a digital communication platform
and service provider, we work with clients from a broad range of industries through our local
offices in Saudi Arabia, Egypt, Sudan, Bahrain, Qatar, Jordan and the UAE.
Job responsibilities:
 Selling a range of products and services, to both new and existing clients.
 Working on high quality appointment setting campaigns
 Making B2B outbound telesales calls
 Conveying technical information to customers.
 Attending tradeshows & industry events.
 Performing administrative duties.
 Using the latest sales software
 Booking appointments for sales representatives to visit potential customers
 Using Word & Excel to write reports and create invoices
 Maximizing every sales enquire

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Job Title: Customer Service Team leader
Company: Mobinil Egypt
Experience: Oct. 2008 till Oct. 2010
Job responsibilities:
 Helping with training and development
 Completing paperwork
 Handling complaints (from both staff and customers)
 Financial responsibilities
 Ordering stock (where applicable)
 Helping with promotional events
 Personnel duties
 Reporting to senior level management
Job Title: Customer Service Representative
Company: Mobinil Egypt
Experience: Oct. 2005 till Oct. 2008
Mobinil Company Since its inception in May 1998, Mobinil has strived to maintain its position
as the leading Mobile service operator in Egypt. Honoring the trust of more than 30 million
customers, Mobinil is committed to being the leading Mobile service provider in Egypt,
providing the best quality service for our customers, the best working environment for our
employees, top value for our shareholders, and proudly contributing to the development of the
community.
Job responsibilities:
 Growth in today's competitive environment requires Business to stay close to its
customers and provide different and convenient channels of communications with
customers.
 Handle customer contacts professionally and intelligently.
 Avoid large Capital Investment as well as administrative and maintenance hassles.
 Be flexible in increasing and decreasing the call center to meet international
Our Partners:
 Crystal Asfour
 Europcar Egypt
 Orascom HC Real Estate
 Lahacianda RasSdr
 Al Nasser Company "KSA"
 Fathkrony App "KSA"
 Telefunken Egypt

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Qualifications
Computer Skills
 Excellent in MSO.
 Excellent work with Internet.
 Excellent Typing skills.
Language Skills
 Arabic - Native language.
 English – very good Command (Spoken-Read/ writing).
Soft Skills
 Good communication skills.
 Working under stress.
 Self-motivated
 Eager to learn
 Work effectively with team – share successes of the team.
 Ambition
 Ability to get knowledge and learn from others rapidly
 Co-operative