The intern worked at Pennsylvania American Water, a water utility company, and addressed four competencies - thinking, communication, teamwork, and information literacy. These competencies aligned with what the intern's university, Harrisburg University, emphasizes. For the critical thinking competence, the intern solved problems like finding pictures for a brochure and differentiating goals for various projects. The communication competence involved effectively communicating with others during meetings and conferences to understand expectations. The teamwork competence had the intern collaborating with others on gift bags for an executive reception. Information literacy allowed the intern to evaluate and use content shared by supervisors and coworkers to develop training materials.