Youth Talent Platform

1. My Process
ICX Customer Flow &
Timeline

2. Why
Customer
Flow ?
1. Define the most smooth method of a complete
process
2. Aligned with my Supply to ensure Demand
fulfilling
3. Ensure the proper Delivery to all participated
stakeholders
4. Clear Understanding of the Product Value
Propositions

3. Who is the
participants to
make my
Customer flow
implemented ?
TN Taker
(Company)
TN Manager(Hosting
Entity)
EP Manager(Sending
Entity)
EP (The Intern)

4. My Customer Flow

6. HOW?!!!

7. Stranger
Research according to your
Supply & resources for
potential TN taker
- Identify what information
you need to learn about
your prospect
- Identify how you can get
this info
- Compile, Organize and
Analyze information
Research
- Think of your value
proposition and how it
can be presented to the
IN Need of this value
proposition Companies in
my market
- Create your prospect list
according to value
proposition per company
Storming
- According to your
resources and
product segment
you market into
feasibility levels to
buy my products
LEAD
Segment
- Prepare your tools and
conclusion in your
proposal
- Approach the company
for product presenting
according to their value
propositions and needs
Market
Approach
SO how I can plan KPIs for this process ?

8. Match
- After signing the
contract
- Review the JD with
the partner in order
to know how this JD
can have an added
value for any EP
JD
informing
- Upload all your TN
data on OP
- Make your TN data
understandable and
attractive
- Set all the
expectation for the
viewers
Open OP
- Tackling all the
matching online
channels to promote
your TN according to
the profile needed
- Tackle your CY
partners for giving
them info about
your new TN
Promotion
- Track your
applications on EXPA
- Make your applicants
up to date about the
selection process
timeline
- Inform the results to
your applicants
OP Up to
date
EP
Matched
TN
manager
Approves
EP
Manager
Approves
EP should
Assign his
AN
Accept
the
Applicant
After
interviews
Contact the
EP
Contact the
SE
HE
Approval

9. Delivery
- Communicate with the EP
& the TN taker about the
approval process
completion
- Communicate with the SE
about the full details of
the TN (SD, Logistics,
Delivery method, Etc)
Communicate
- Ensure all the TN
elements informed about
the specific needs from
your side
- Ensure that all the TN
elements agreed on the
expectation settings
Set
Expectation
- Communication for the
Flight, Visa process,
Legalities,
Accommodation to
ensure proper and
smooth delivery
Logistical
Preparation
- Prepare the IPS
- Inform the inter of the
activities will be hosted
by AIESEC
- Communicate with the
Intern about what he/she
needs from the
international XP
AIESEC
Orientation

10. My Timeline
24 Hours 2 Weeks 1 Week

11. What to take care
about ?
Full Honesty with
all stakeholders
Clear Expectation
setting with the
stakeholder
Process timeline
DDLs
Promotion in the
wrong segments
Legalities &
Logistics
preparation
Process
Documentation

12. Questions ?