This document provides guidance on achieving high organizational performance. It outlines key leadership attributes like integrity and developing others. It also lists important leadership skills such as communication, problem solving, and strategic thinking. The document describes an ABCDE integration model for assessing the current state, setting goals and objectives, taking actions, evaluating progress, and identifying gaps to continually improve performance. It emphasizes the importance of collaboration, human capital, information capital, and organizational capital to drive innovation and change.

1. My Organizational Guide
to High Performance

2. Inspire
Trust
Set
Direction
Inspire/
Motivate
Alignment
Assessment
Baseline
Carry out actions
Down to Specifics
Evaluate
Innovation Verge: High Performance
meet Leadership
Leadership Attributes & Qualities
•Integrity
•Respect/Value Others
•Self-Esteem/Self-Confidence
•Self-Motivation
•Reflective Listening/Learning
•Resilience
•Broad Perspective
•Commitment
•Persistence
•Willingness to Take Risks
•Positive Attitude
•Self-Awareness
•Technical Competence
•Managerial Competence
•Tolerance of Ambiguity &
Uncertainty
Leadership Skills
•Interpersonal/Org. Communication
•Coaching/Mentoring/Dev. Others
•Empowering/Motivating Others
•Problem Solving
•Decision Making
•Teambuilding
•Managing Conflict
•Planning and Organizing
•Strategic Thinking
•Political/Organizational Savvy
•Emotional Intelligence
•Scenario Thinking
Teamwork
Collaboration

3. The ABCDE Integration Model
• Employee/Customer
Survey
Assessment
• Historical Information
& Current Benchmark
performance
• SituationalAnalysis
• SWOT – Strength’s,
Weaknesses,
Opportunities,
Threats
• Situation – Past,
Present and Future
• Significant Issues
• Align / Fit with
Capabilities
• Understand/Define
Purpose/Mission
• Clarify Core Values /
Principles – Supports
Core Competencies
• Develop Major Goals
• Identify Specific
Objectives
• Performance
Measurement
• Targets / Standards of
Performance
• Initiatives and
Projects
Baseline Carry out
Actions
• Performance
Management
• Review Progress –
Balanced Scorecard
• Take Corrective
Actions
Down to
Specifics
Evaluate
Where we want to be How we will do it How are we doing
• Gaps (Supports how
decisions are made)
• Action Plans
• PDCA & Abundance
Gaps
Where we were & Where we are
• Six Sigma
• Implement Balanced
Scorecard
• The Customer
Service Model
• Baldrige Criteria
Human Capital Information Capital Organization Capital
• Develop
Management Plan,
Capital Plan, Growth
Plan to Attain Goals
• A3 & 5 Why’s
• Root Cause Analysis
• Create Shared
VISION
• Measures of
Success
• Leading Change and
Innovation via
Competing Values
Framework
• Root Causes Analysis
• Level of
Professionalism • Develop Change
Leadership Plan