Muthaiah.C is seeking a quality management position that allows him to utilize over 12 years of experience in quality assurance. He has expertise in quality tools, supplier development, process improvement, and customer relations. Currently he works as an Engineer at Yamaha Motor Electronics India Pvt Ltd, where he assists with quality control plans, develops quality systems, manages suppliers, and addresses customer quality issues.

1. Muthaiah.C
No.1/142 , Rajarajan nagar ,Mudichur, Chennai - 600048. Cell: 9943232880.E-Mail muthaiah.c@outlook.com
ENGINEER – QUALITY ASSURANCE
JOB OBJECTIVE:
Quality Management position with a progressive company, which will provide both growth and advancement
opportunities, as well as utilization of my skills and knowledge within the Quality department.
PROFILE SUMMARY
SQA / Incoming quality / In-process / QMS / Customer
Provides experience establishing, developing and improving quality assurance systems.
• Drives improvements in supplier quality management, receiving, in-process and final inspection.
• Has substantial experience dealing with customer relations, solving issues and lead with customer audits.
• Provides over 12 years experience in quality management process
EXPERTISE
q Lean Quality Tools (FMEA, Pareto Charts, Fishbone
Diagrams, 5S, 8D Methodology)
q Supplier development process
q Measurement system analysis (MSA )
q Geometric Dimensioning and Tolerance (GD &T)
q PPAP and APQP activities
q Process Development & Improvement
q Scrap Reduction & Output Increase
q Statistical Process Controls (SPC)
q Quality Auditing & QMS
q AutoCAD, MS Project & MS Office
q SOP / WI / SUV Preparation.
PROFESSIONAL EXPERIENCE
YAMAHA MOTOR ELECTRONICS INDIA PVT LTD, CHENNAI , INDIA
ENGINEER ( From May-2015 to till )
 Assisted process quality branch in terms of development and quality control plans
 Handled the tasks process flow implementing, developing and maintaining quality system policies
 Extensive experience in developing Supplier and process evaluations.
 Achieved the set target laid by the organization
 Manage the engineering change process and act as customer liaison for product quality issues.
 Meeting both internal & external customer’s needs & expectation in a timely manner that represents
value.
 Administering new product launch activities involving manufacturing audit as per new product design.
 Extensive experience in developing work instruction / SOP for overall quality management
 Actively involved in developing quality improvements and handling cost saving initiative in the processes.
CORE COMPETENCIES

2. 1.SUPPLIER QUALITY ASSUARANCE :
(I)- SUPPLIER DEVELOPMENT ACTIVITIES:
 Collect and evaluate supplier quality data to identify process improvement opportunities within the
supply chain.
 Responsible for the Evaluation of New & existing suppliers & supplier performance improvement.
 Ensuring the full tool development (Appropriate tools, Jigs, Fixtures, Gauges & master samples) before
mass production.
 Follow-up with the suppliers for the PPAP documents for New product development
 Frequently auditing carried out at supplier to ensure quality of input / semi-finished / finished
components and also raw material confirmation & quality status.
 Collect and maintain supplier performance metrics, raw material and frequently evaluating
the supplier in terms of quality, delivery & performance.
 Reduce supplier rejection PPM through Problem solving techniques, Like...Poka- yoke ,KAIZEN
 Review supplier manufacturing processes, collaborate with suppliers on process improvement and
value enhancement opportunities.
 Working with the supplier directly, create corrective action plans to address process Failures
(II). INCOMING INSPECTION AND SUPPLIER IMPROVEMENT:
 Preparing the lot inspection plan/report for press, Molding & casting as per the inspection standard for
developed parts and incoming materials.
 Carried out sample inspection report (SIR & PSIR ) for new developed components and ensured to
meet all parameters and dimensions.
 Participate in QMS meetings and present purchased part or product quality issues.
 Investigate reported external quality issues that are believed to be purchased part or product driven
and present findings at QMS meetings.
 Perform or lead root cause analysis on purchased part or product quality issues and work issue
through containment phase of corrective action process.
 Communicate and instruct suppliers on the use of a corrective action process and quality tools &
techniques.
 Identify repeat quality issues by supplier and maintain supplier quality scorecard.
 Recommend suppliers for qualification and / or disqualification based upon quality performance
2.IN-PROCESS CONTROL (LINE QUALITY / NEW PRODUCT DEVELOPMENT).
 Initializing and developing the new product with APQP team and study the PFMEA, process control
tryouts & process capability.
 Design change request and design change note raised for the appropriate changes in the process &
improvements for updating the drawings ( PLM software )
 Conducting the process audit for every processes and product audit, final inspection and layout
inspection for the all products as per the TS requirement
 Ensuring that the critical dimensions are under control charts and SPC tools
3.QUALITY MANAGEMENT SYSTEM .
 Development, review and improvement of an overall Quality Management to ensure conformance to
processes, procedures, specifications and regulatory requirements, to be extended to EHS & Quality.
 Keep the organization updated the latest technologies in the market the changes in industry standard
and specifications

3.  Implementation and certification of the Quality Management System according ISO/TS 16949 /ISO
9001/ISO 14001 etc.
 Control of product documentation and production floor paperwork Co-operation with cross functional
team in terms of all quality related issues like audits, complaints, etc.; internal audits etc.
 Performing as a internal auditors reduce the variation , waste & improve the overall efficiency in
production levels.
4.CUSTOMER / WARRANTY RETURN HANDELING.
 Periodically monitoring the customer complaint and customer return ,Warranty return field failures
and find out the root causes through QC tools
 Implementing the countermeasure actions and horizontal deployment for the same and monitoring
the effectiveness.
 Updating the PDCA / 8D report for customer return failures / complaints.
 Perform gauges calibration.
 Cost estimating the gauges , instruments and testing equipment’s and maintain the calibration report /
History cards
PREVIOUS EXPERIENCE.
1. INDIA NIPPON ELECTRICALS LIMITED, PONDICHERRY, INDIA ( ENGINEER –QUALITY )
Manufacturer of Auto electrical parts ( Flywheel magneto /SMT products )
2. LUCAS TVS LTD, CHENNAI, INDIA ( 2003 ~ 2005 ). DET ( QUALITY )
EDUCATION.
 Diploma in Electrical and Electronics Engineering ,Pudukkottai, April-2003
 Bachelor of Computer application ,Alagappa university Karaikudi,2009
PERSONAL DETAILS .
• Name : Muthaiah.C
• Marital status : Married
• Date of Birth : 31-01-1984
• Permanent Address : 119, Poongudi (Vil) , Vellanur (Po ) ,Pudukkottai , Tamilnadu -622501
• Languages known : English,Tamil
I hereby declare that the above written particulars are true to the best of my knowledge and belief. Details of
any reference will be provided upon request.
Place: Chennai Muthaiah.C