This resume summarizes Dominic Zhang's 20+ years of experience in quality management roles. He has worked in various industries including home appliances, automotive, lighting, and industrial automation. Dominic has extensive experience implementing quality systems and managing quality teams to ensure products meet customer and regulatory requirements. He is proficient in quality tools and systems including APQP, FMEA, SPC, ISO standards, and Lean Six Sigma. Dominic seeks a quality director or senior quality management position where he can continue leveraging his quality expertise.

1. Resume-Dominic
Basic Info.
Name: Dominic Zhang Gender: Male
Date of Birth: 1973/9/18 Current
Address:
Shenzhen,Chang Sha,Hu
Nan
Yrs.of Experience: > 20 years Email: dominic0918@hotmail.com
§
Mobile Phone: 086-18968995970
Self Assessment
 20years work experience as quality manager in the field of Home
Appliance,Auto and Industry.
 Good knowledge of ASTMFDANSFGMPULCEASMEENERGY
STARexp.
 Proficiency in ISO/TS16949,ISO9000,ISO14000,OHSAS18000, and also
in Lean and 6sigma.
 Rich Experience in quality program management(APQP 5phases) from
initial concept through design and analysis, prototyping and to full
production realization.,
 Have practical familiarity with materials and fabrication methods typically
used in various mechanical and electrical/electronic systems, such as

2. plastic molding, die casting,metal casting and extrusion, precision
machining(CNCdrillingwire cuttinglaser cuttingheat treating), circuit
boards(PWB),welding, polishing, coating(metal and plastic painting and
plating).
 Solid grounding in engineering principles and theory, particularly in the
areas of mechanical and electrical system, be able to review mold design,
processing design, and to make sure the design validation done as
planned. Especially for Safety Assurance review(mechanical and
electrical and chemical) for products and/or operators and environment.
 Have practical experience in various quality management tools, such as
APQP,FMEA,CP,MSA,SPC,DOE,8D,5WHY(Root Cause Analysis for
Problem Solving).
 Have practical experience to meet requirements of in various famous
company（Class one in worldwide),
Walmart,Target,Homedept,Lowes,officeDept,Mattel,GM,Ford,Fiat,BMW,D
aim Chrysler,Honda,Toyoto,Sony,Toshiba.
 Have practical experience to deal with quality and/or
verification/certification/inspection issues with the third party, such as
ITS,SGS,BV,UL,NSF,Energy star,GMP,FDA which assigned/ located
from/in USA/HK/China. Especially for their audit requirements(good
knowledge and rich experience) of QMSSocietyOHSASAnti-

3. terrorEnvironment.
 Training: c-GMP certificate obtained in 2011, UL certificate obtained in
2009.
 Good English skills, written and verbal.
 Knowledge in the use of various design tools such as Pro-Engineer, Auto Cad, Project
management, etc.
Career Objective
Type of
Employment:
Full-time
Desired
Location:
Shenzhen,Guangzhou,Changsha,Wuhan
Desired Salary:Negotiable/Month
Desired
Position:
Quality Director,Senior QM,QPM,QEM.
Work Experience
2012/4—?: Truking Technology Limited www.truking.cn§
Quality Director
1. Oversee the operation of the QA team to ensure the product quality meet company policy and
customers/procedure’s requirements.
2. To establish, implement and improve quality management system.
3. Supplier quality performance management, collaborative engineering, procurement department
to assess the suppliers.
4. Customer complaint handling, Communicating with customers and quality control on quality and
related issues.

4. 5. Equipment/tester calibration management and document Control Central Management.
6. Setting quality standards and related quality system documentation and control of
implementation.
7. Assistant Operation Director to determine the quality policy and objectives
8. Organizations internal quality audit, Initiate & Participate in the management review.
9. Essential and basic skill training for quality department and enhance the quality concept of
employees in all organization.
10. Establish and optimize the inspection standard of incoming, process control and finished
goods, and monitor the performance.
11. Follow customer /external audit.
2007/12—2012/02:Evolution Lighting LLC. www.catalinalighting.com§ or
www.evolutionlighting.com§
Industry: Machinery, Equipment, Heavy Industries(Lighting
products,Appliance),main
customer:Walmart,Lowes,Sears,Target,Home Dept.
Quality And Engineering Engineering&Quality Director
Responsibilities:
- Coordination of all quality issues with other departments, other subsidiaries
and NOA headquarter
- Coordinate and communicate with responsible positions which contribute to
the quality, especially concerning quality deviation, with control of
implementation of long-term remedial actions
- Introduction of a quality assurance system in accordance with the standards
and support of the introduction of the CAQ (computer aided quality) system to
the company in Guangzhou and Shen Zhen in connection with the

5. headquarter in NOA; based on ISO 9001,
QS9000/TS16949(DOE,MSA,FMEA, APQP,SPC,PPAP).
- Cooperation in all development projects of the Guangzhou
company/ShenZhen and in new product launches of the headquarter in USA
and subsidiary in CANADA, close cooperation with the development and
sourcing department
- Responsibility for the definition and observance of the company ‘s quality
requirements as regards in-firm and outside suppliers, close cooperation with
the purchasing department
- Process safety, continuous improvement, starting of measures towards a
continuous improvement of the processes.
- Continuous coordination and agreement obligation with: Corporate Director
Quality Assurance in USA Headquarter, Managing Director and others
Directors in the USA and China company.
-Champion various continuous improvement efforts aimed at improving customer satisfaction and
facilitating the achievement of organizational objectives
-Lead and train in the use of various quality improvement tools such as Poka yoke, Doe, SPC, FMEA,
aimed at improving process and providing stable and consistent quality products and services.
-Lead in supplier quality assurance efforts & New Suppliers Approval/Audit Process.
-Working with sales to provide application support in line with customer requirements
-Review quality of the outsourcing product prints and drawings prepared to ensure their quality and
completeness.
-Communicating with various internal and external groups on Engineering, product DFM(Design For
Manufacture) & quality issues
-Deal with customer complain for outsourcing products
-Develop outsourcing suppliers Quality KPIs & Performance Tracking System to achieve higher
performance.
-Manage & deploy the QA, SQE & Engineering team effectively & efficiently to achieve assigned
objectives.

6. 2004/7--2007/12:Sevex GmbH
Industry: Instrument/Industry Automation(injection tooling,dia-casting
tooling,Door assemblies/accessories,air-condition
accessories,etc.),main customer: BMW,Fiat,Toyota,Honda
Quality Program Management Dept. Quality Program Manager
Project and Quality Management Manager
Supplier Quality Management
1.Manage SQE team and work to improve supplier management system and
supplier quality performance.
2.Implement and measure to pre-determined key supplier metrics, ensuring
suppliers adhere to it and administer the use of robust countermeasures as
necessary.
3.Ensure regular, professional, communication systems are developed
(internal and external) and followed with all key suppliers to review and
measure their performance and manage any delinquencies in a timely
manner.
4.Audit suppliers as necessary to ensure compliance to procedures and
completion of any outstanding items previously identified to finally meet the
customers’ requirements.
5.Organize annual key supplier audit.

7. 6.Co-work with buyers and engineer and communicate quality issues solution
and continuous quality improvement with the suppliers to drive high
performance and smooth supply.
7.Correlate and clarify specifications with supplier.
8.Request supplier to provide the related quality reports or records, and file
the documents accordingly.
9.Qualify new supplier or sub-contractor with purchasing and engineering,
responsible for approving FAI or PPAP package from supplier.
10.Perform and train suppliers as scheduled.
Project Management
1.Conduct cross-function team(combined by all guys concerned, including
supplier and USA side) to review design for function, performance,
dimensional accuracy, correct material selection, processing and
manufacturing.
2.Support design validations by requesting and managing prototype build in
China side to prove out high risk design options and to ensure development,
release and validation through PPAP in China.
3.Manage RFQ in conjunction with Corporate & China Sourcing Team as well
as manage all New Project Development activities at supplier site .
4.Timing Plan(including APQP action plan) established and checked and
updated periodically to ensure all NPD activities to be done as scheduled in

8. order to finally meet the customer’s schedule.
5.Conduct NPD team to establish/review Open Issue List after each APQP
progress, and lead team to take correct actions to all opened issues to ensure
all Open Issues to be closed efficiently as target date.
Production Control:
1.Responsible for production and quality control of all GM/BMW products
produced in China
2.Receive purchase orders and distribute them to GM/BMW approved
vendors
3.Monitor factory and vendor performance and adherence to GM/BMW quality
standards Manage large volume distributors as well as GM/BMW hand
finishes production locations across China
4.Ensure sufficient production capacity with approved quality vendors is kept
at all times
5.Track and monitor the Materials in Production (MIP) report to determine
production schedule adherence; identifies issues and opportunities for
improvement Perform regular factory audits and produce vendor
measurement reports 6.Manage the Material in Production report
7.Lead team of GM/BMW QC Supervisor, Chief Inspectors and inspectors
Ensure that the on-time delivery goals are met 8.Assist with the China
Country Manager to monitor and negotiate product cost.

9. 9.Measure and keep track of vendor performance metrics
10.With the China Country Manager develop Standard Operating Procedures
for the China Production Department.
Quality control:
-Continuously sample and analyze production and make recommendations
on how to increase the quality of goods
-Issue and track purchase orders through the fabrication cycle to ensure on
time deliveries dates are met
-Communicate daily with local team of inspectors on various production and
quality issues
-Establish, implement, and maintain policies and procedures applicable to
company goals .
-Coordinate, review and continuously improve all Quality Control Inspections
performed by company employed inspectors
-Define Operational QC parameters and institute appropriate data and
metrics gathering in order to analyze performance and identify necessary
improvements
-Perform random quality control checks at vendor locations
-Update and continuously improve Quality Control procedures and manuals
-Oversee local training of new Quality 10.Control Inspectors, as well as the
retraining of existing individuals as required.

10. -Improve and document new inspector training procedure and manual
2001/6--2004/7:Xin Point Corporation(KPI) original name: Global Precision
Molding(GPM)
Industry: Instrument/Industry Automation(injection tooling,dia-casting
tooling,Nameplate,Door assemblies/accessories,internal
decoratives,etc.),main customer:
GM,Ford,Chrysler,Toyota,Honda
Quality QA/QC Manager
-Developing / writing quality systems. Problem /solution analysis, and
technical expertise, to coordinate quality activities / corrective action.
-Developing customer quality requirements and standards to understand and
provide customer support.
-Compile / analyze technical data and coordinate corrective actions to
provide continuous improvement.
-Facilitate quality meetings, complete meeting minutes / project activities of
corrective action.
-Responsible for quality feedback reporting: scrap, repair and customer
returns to support KPI objectives.
-Develop SPC systems and monitor SPC gauging / control charting activities
and follow-up to out of control conditions / corrective action.
-Assist with the completion / coordination of gauge calibrations and maintain

11. gauge pack system.
-Assist in corrective actions and problem solving in all quality roles and
responsibilities.
-Complete quality audits and follow-up on corrective actions. Drive process
improvements to achieve operational excellence.
-Monitor, train and develop team members within organization. Understand,
support and execute the achievement of performance measures on
scorecards.
-Supports our Vision and Guiding Principles.
-Proactively communicates across the organization business issues and
opportunities.
-Create and sustain a productive and positive working environment by
developing people and maximizing flexibility.
-Support the KPI mission, vision, strategies and value proposition.
-Actively works to create the environment within KPI to be an employer of
choice.
Achievements: Successfully conducted KPI and made it be qualified supplier
of GM and Ford.
1998/10--2001/6:Yumex (SZ) Co., Ltd.
Industry: Computers, Hardware(PCB/PWB,AC Power Supply
Assemblies/Accessories,Motor,etc),main customer:

12. Sony,Toshiba,Sanyo
Quality Dept.: Quality Supervisor
1) QUALITY MANAGEMENT
–Develop and maintain quality and EHS systems including process
development in plant;
–Continuous improvement, including CIP program;
–Contact person towards customer and suppliers in quality related affairs;
–Lead, implement and follow up the use of Quality tools (FMEA, GR&R,
problem solving tools, etc.) usage in plant;
–Lead corrective actions for internal/external non-conformances. Review root
cause analyses and follow-ups;
–Lead incoming quality control, claim handling for suppliers and supplier
development;
–Process execution responsibility in the plant;
2) DOCUMENTATION
–Quality management system requirements documentation in plant;
–Internal management reviews in plant;
3) INTERNAL AUDITS
–Arrange internal audits for plant periodically;
–Drive, implement and follow up actions and results;
4) TRAINING

13. –Arrange necessary internal training for employees;
5) REPORTING
–Follow up and provide statistics for KPI´s. KPI development in plant level;
–Participates to plant management team;
–Ensures reporting development;
Achievements: Established and implemented QOS for new factory,and
passed all customers’ audit,such as Sony Toshiba..
Education
1997/2 -- 1998/9 WuHan University Economic
Management
1994/9 -- 1996/12 HuNan university English Associate
Language Skills
English(Very
Good):
Very Good
Japanese(Avera
ge):
Average