We help our clients in better understanding the art of balancing global integration and local adaptation.
Developing cultural effectiveness and building team integration
by providing consulting, assessment, training and coaching services
Cultural Diversity in an Organization - Managing, Reasons, Role of HR Personn...Varun Suresh
This presentation talks about Cultural Diversity in an Organization, why it should be managed, the various reasons for Managing Cultural Diversity, Role of a HR personnel in Managing Cultural Diversity, Strategies adopted by them, the Process and Pros and Cons
Using data-driven insight, Paul O’Shea, Head of Consulting, will explore diversity performance among organizations today, analyze changes in what the future diverse talent pipeline look for in employers, and address the rising importance of a diverse workforce culture as a leading employer today.
Managing cultural diversity in an effective way can lead to a range of benefits. It allows you to enhance the synergy of a workforce and provide a sustainable competitive advantage in the market place.
Cultural Diversity in an Organization - Managing, Reasons, Role of HR Personn...Varun Suresh
This presentation talks about Cultural Diversity in an Organization, why it should be managed, the various reasons for Managing Cultural Diversity, Role of a HR personnel in Managing Cultural Diversity, Strategies adopted by them, the Process and Pros and Cons
Using data-driven insight, Paul O’Shea, Head of Consulting, will explore diversity performance among organizations today, analyze changes in what the future diverse talent pipeline look for in employers, and address the rising importance of a diverse workforce culture as a leading employer today.
Managing cultural diversity in an effective way can lead to a range of benefits. It allows you to enhance the synergy of a workforce and provide a sustainable competitive advantage in the market place.
Culturally responsive education must be highly valued among educators, policy-makers and families. This slide-share comes from an assignment at Western Governors University as an undergraduate in their Special Education (K-12) and Elementary Education (K-8) program.
Promoting organizational diversity in any organization requires each employee and the manager to develop a set of skills for their own professional development. As a result a dynamic group develops with a each member providing his or her own cultural identity to the team. Included in this team is not only an employee’s merit but the individual employee’s personality. Equipped with the knowledge of prejudice and discrimination a paradigm of diversity develops within the group. The result is a team of employees sharing and implementing ideas of cultural diversity among each other as well as with their clients.
Diversity PowerPoint PPT Content Modern SampleAndrew Schwartz
140 slides include: the various aspects of diversity, understanding diversity, 4 examples of innovative diversity programs, 4 types of workforce benefits, 6 key goals of diversified corporations, diversity in business and how to efficiently manage your workforce, 8 leadership characteristics important to tackling diversity, enacting change, how to reword an issue, promoting safe communication outlets, the 4 areas impacted by diversity management, how to: recruit, retain, benchmark, train and communicate, the 3 stages of workforce demographic change, measuring productivity and investment potential, the 5 step process of organizational change, 6 slides on catering to your consumer market, 3 common methods of risk diversification, methods and programs organizations can use to diversify, and more.
In a diverse workplace, the workforce is made up of individuals with different nationalities, races, ages, genders, and even abilities. While this may seem like a very complicated setup or situation to work in, companies that go for diversity are often the ones who are more productive and have employees that are inspired and satisfied.
ReadySetPresent (DiversityPowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Recognizing the unique characteristics of each individual creates a more interesting, stimulating and valuable workplace for everyone. Diversity PowerPoint Presentation Content slides include topics such as: the various aspects of diversity, 5 slides on understanding diversity, 4 examples of innovative diversity programs, 4 types of workforce benefits, 6 key goals of diversified corporations, 20+ slides on diversity in business and how to efficiently manage your workforce, 8 leadership characteristics important to tackling diversity, 4 slides on enacting change, 4 examples on how to reword an issue, promoting safe communication outlets, the 4 areas impacted by diversity management, 8 slides on how to: recruit, retain, benchmark, train and communicate, 5 slides on the 3 stages of workforce demographic change, measuring productivity and investment potential, 6 slides on the 5 step process of organizational change, 6 slides on catering to your consumer market, 3 common methods of risk diversification, 12 slides on methods and programs organizations can use to diversify, and more!
HR in China, and the Impact of Intercultural Factors - information about China, a comparison between China and the US, and intercultural factors to be aware of when interacting and conducting business with people of different backgrounds and cultures
Culturally responsive education must be highly valued among educators, policy-makers and families. This slide-share comes from an assignment at Western Governors University as an undergraduate in their Special Education (K-12) and Elementary Education (K-8) program.
Promoting organizational diversity in any organization requires each employee and the manager to develop a set of skills for their own professional development. As a result a dynamic group develops with a each member providing his or her own cultural identity to the team. Included in this team is not only an employee’s merit but the individual employee’s personality. Equipped with the knowledge of prejudice and discrimination a paradigm of diversity develops within the group. The result is a team of employees sharing and implementing ideas of cultural diversity among each other as well as with their clients.
Diversity PowerPoint PPT Content Modern SampleAndrew Schwartz
140 slides include: the various aspects of diversity, understanding diversity, 4 examples of innovative diversity programs, 4 types of workforce benefits, 6 key goals of diversified corporations, diversity in business and how to efficiently manage your workforce, 8 leadership characteristics important to tackling diversity, enacting change, how to reword an issue, promoting safe communication outlets, the 4 areas impacted by diversity management, how to: recruit, retain, benchmark, train and communicate, the 3 stages of workforce demographic change, measuring productivity and investment potential, the 5 step process of organizational change, 6 slides on catering to your consumer market, 3 common methods of risk diversification, methods and programs organizations can use to diversify, and more.
In a diverse workplace, the workforce is made up of individuals with different nationalities, races, ages, genders, and even abilities. While this may seem like a very complicated setup or situation to work in, companies that go for diversity are often the ones who are more productive and have employees that are inspired and satisfied.
ReadySetPresent (DiversityPowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Recognizing the unique characteristics of each individual creates a more interesting, stimulating and valuable workplace for everyone. Diversity PowerPoint Presentation Content slides include topics such as: the various aspects of diversity, 5 slides on understanding diversity, 4 examples of innovative diversity programs, 4 types of workforce benefits, 6 key goals of diversified corporations, 20+ slides on diversity in business and how to efficiently manage your workforce, 8 leadership characteristics important to tackling diversity, 4 slides on enacting change, 4 examples on how to reword an issue, promoting safe communication outlets, the 4 areas impacted by diversity management, 8 slides on how to: recruit, retain, benchmark, train and communicate, 5 slides on the 3 stages of workforce demographic change, measuring productivity and investment potential, 6 slides on the 5 step process of organizational change, 6 slides on catering to your consumer market, 3 common methods of risk diversification, 12 slides on methods and programs organizations can use to diversify, and more!
HR in China, and the Impact of Intercultural Factors - information about China, a comparison between China and the US, and intercultural factors to be aware of when interacting and conducting business with people of different backgrounds and cultures
Tour Guide Intercultural Communication CompetenceHora Tjitra
In the rapid expansion of global tourism, tour guides play an important role in bridging cultures. Having an excellent intercultural communication competence (ICC) will be critical for their success. Based on the behavioral expectation model (Pavitt & Haight, 1985), Leclerc & Martin (2004) showed cross-cultural variations of the tour guides’ ICC among the American, French and German travelers. However this study also raises question about the appropriateness of applying ICC frameworks, developed in the US, to other cultures.
Excellence through Culture, Talent and Change: Introduction to our ServicesHora Tjitra
Tjitra & associates is a management consultancy founded by Dr. Tjitra with offices in Hong Kong, Hangzhou and Jakarta. Our work focuses on the CULTURE, TALENT and CHANGE.
A team of multilingual psychologist are dedicated to strive for excellence and provide tailor-made service solutions. We devote ourselves in ensuring sustainable business results by understanding the exact needs and situation of our clients.
Building High Performance Team in Top ManagementHora Tjitra
Given the increasing globalization and international mergers & acquisitions, the number of international joint ventures (IJV) has been growing strongly in recent years. The success of such IJV depends very much on how successful the top management can communicate, interact and collaborate together as a high-performance team.
An important element here is the identification of the top management with the joint venture as well as their competence and sensitivity in dealing with cross-cultural differences.
Prof. Dr. Hora Tjitra will present recent studies and best practice examples from Asia (China) on the challenges and potentials in building high-performance teams in an IJV. Subsequently the culture-specific intercultural sensitivity will be discussed, highlighting examples from Germany, China and Indonesia.
GTM Solutions - handout webinar Feb 2015 Jussara Nunes P and Sjaak PappeHofstede Insights
Handout of the webinar which main aim was to introduce topics for a deeper understanding of what must be considered to successfully assign and develop a person to and in a multicultural position.
Developing Intercultural Competence of Global Leader: An Action Learning Appr...Hora Tjitra
International trade and across-borders investment have accelerated strongly over the last decades. Business goes beyond the country borders, and never before have we seen that the world became so closely interconnected. Thus resulted that more and more corporations and organizations facing increasingly culturally diverse groups to manage and to deal with, internally and also externally. Hence it indicates the increasing needs of systematic development of intercultural competence and sensitivity for leaders and professionals at all level.
Recent studies and best practice examples on building intercultural competence and sensitivity for different target groups, incl. senior leaders and young professionals will be presented. Subsequently different learning and development approaches will be discussed, highlighting on the examples from Germany, China and other Asian region.
Culture At Work Presentation by Meghann Jones, Research Director, Ipsos Publi...British Council (USA)
This Power Point presentation was given by Meghann Jones, Research Director, Ipsos Public Affairs, at the session 'Intercultural skills in the workplace: New research on employer needs' at the 2013 NAFSA Annual Conference on Wednesday, 29 May.
This seminar provides a practical introduction to cultural competence and the relationship between culture and business. It is broad in approach and examples are given from many areas in the world in order to show the range of different values, attitudes and approaches to everyday business activities. Participants consider how their own cultural background influences the way they work and think about the world, before looking at other cultures. Various awareness-raising activities are used to:
Define and understand “culture“ and its implications for business success
Consider participants’ own values and how these affect business attitudes and behaviour Distinguish between cultures that participants encounter and how they are perceived
Examine different approaches to management, decision-making and communication
Consider how to communicate effectively and minimise misunderstanding
Outcome
Participants will be able to maximise their effectiveness in building
relationships and communicating with clients and colleagues in a range
of different business situations.
A presentation by the APM Women in Project Management (WiPM) Specific Interest Group (SIG) and Sobitha Sashikumar for the APM South Wales & West of England branch on 3rd July 2014 at Atkins/Faithful+Gould in Bristol.
In this interactive session, Sobitha Sashikumar brought a wealth of knowledge and appreciation on the subject of change and diversity. She explored this subject, drawing on her experience of living and working in teams and organisations across three continents, assisting delegates to enhance their effectiveness in managing change and diversity.
A joint event between South Wales & West of England branch and Women in Project Management (WiPM) SIG, this served as an introduction for the branch membership to the WiPM SIG; its activities, volunteering opportunities and the 21st anniversary celebrations, as well as diversity initiatives. The WiPM chair Teri Okoro, introduced this session.
This session helped delegates to:
- Understand the positive benefits of diversity
- Identify how and why diversity may impact on change and PM3 outcome
- Explore tools and techniques to help you be smarter in the use of diversity to achieve balanced teams and improved outcomes.
The presentation focussed on reviewing your own experiences in teams and organisations, assessing strengths and gaps.
Discussions helped delegates to understand where they needed to improve awareness, pay attention or plan changes.
ODE Consulting helps leaders master critical global leadership and cross-cultural competencies.
With the use of our unique tool, “Culture in the Workplace QuestionnaireTM ” (CWQTM), participants uncover in-depth insights of cultural preferences at an individual and team level.
Developing Dexterity Culture for Digital LeadersSeta Wicaksana
The workplace today is global, mobile, virtual, and far more dynamic than in the past. A company that might have had a homogenous business environment not long ago can easily find itself in a diverse ecosystem: suppliers in every world region, newly segmented customer markets, multiple acquired organizations, and multigenerational teams. As a result, nearly everyone in business must be adept at working with individuals from many cultural backgrounds.
Digital-ready leaders lay the foundation of digital transformation and streamline organizations in a way that allows them to reap maximum benefits out of disruptions. They support and inspire employees to change their work, revolutionize their processes, increase profitability, and lead their organizations to phenomenal success.
GI Net 13 - Journey of Telkom CorpU | Telkom IndonesiaHora Tjitra
Materials presented during the 13th GI Net: "Corporate Learning and Development" on October 30, 2013, by Mr. Tonda Priyanto, Senior GM of Telkom Corporate University
GI Net 13 - LTD The Chief Learning Officer | TjitraHora Tjitra
Materials presented during the 13th GI Net: "Corporate Learning and Development" on October 30, 2013, by Prof. Dr. Hora Tjitra, Executive Director and Chief Consultant of Tjitra & associates (www.tjitra.com)
Be Global - 5th APIO | Mercu Buana University 20131005Hora Tjitra
Material presented by Prof. Dr. Hora Tjitra, Executive Director of Tjitra & associates (www.tjitra.com) and also Associate Professor for Applied Psychology at Zhejiang University, China, during the 5th APIO Conference in Jakarta (October 5th, 2013)
Asian Leadership Across Borders - SAPIC 2013 UAD | Tjitra 2013.08Hora Tjitra
Materials presented during The Southeast Asia Psychology International Conference 2013 - Yogyakarta, Indonesia, August 24 - August 26, 2013 - Prof. Dr. Hora Tjitra, Director of Tjitra & associates (www.tjitra.com) & Associate Professor for Applied Psychology at Zhejiang University
GI Net 12 - Building Indonesian Global Leaders | Unilever IndonesiaHora Tjitra
Materials presented during the 12th GI Net: "Developing Global Competence for (Future) Indonesian Leaders" on August 30, 2013, by HR Director of Unilever Indonesia
Intercultural Competence - The 10th Biennial Conference of AASP | Tjitra 2013...Hora Tjitra
Materials presented during The 10th Biennial Conference of Asian Association of Social Psychology - Yogyakarta - Indonesia, August 21 - August 24, 2013 - Prof. Dr. Hora Tjitra, Director of Tjitra & associates (www.tjitra.com) & Associate Professor for Applied Psychology at Zhejiang University
GI Net 11 - The Global Indonesian Surviving The Crisis in Global TalentHora Tjitra
11th Roundtable Discussion of Global Indonesian Network
Dr. Hana Panggabean
Director, School of Graduate Program Atma Jaya Catholic University of Indonesia
July, 1st 2013
GI Net 10 - Ensuring Sustainability in Organizational TransformationHora Tjitra
Materials presented during the 10th GI Net: "Ensuring Sustainability in Organizational Transformation" on May 07, 2013, by Prof. Dr. Hora Tjitra, Director of Tjitra & associates (www.tjitra.com) & Associate Professor for Applied Psychology at Zhejiang University
GI Net 10 - Business Roles in Sustainable DevelopmentHora Tjitra
Materials presented during the 10th GI Net: "Ensuring Sustainability in Organizational Transformation" on May 07, 2013, by President Indonesia Global Compact Network
GI Net 9 - Servant Leadership Leading With HeartHora Tjitra
This is a power point material from Global events Indonesian Network, held on 4 April 2013. The theme of this event is: Servant Leadership-Leading with heart, performed by Dr. Hana Panggabean with Mr. Erwin Tenggono, advisor Pt. Anugrah Argon Medica.
Suara Pembaruan: "Kepemimpinan Etis dalam Perubahan"Hora Tjitra
An article based on book launching on "Pemimpin dan Perubahan" : Langgam terobosan profesional bisnis Indonesia, by Prof. Dr. Hora Tjitra, Dr. Hana Panggabean, and Dr. Juliana Murniati
GI Net 7 - Global mind, local act: The art of change leadershipHora Tjitra
Best practices on change leadership on Indonesian context, based on interview with 20+ Indonesian C - level executives. Materials presented during the 7th GI Net: on December 18, 2012, by Dr. Hana Panggabean
1. Our
Services
in
CULTURE
Diversity
Practices
Excellence
through
Culture,
Talent
and
Change
June 2011
Hong Kong ■ Hangzhou ■ Jakarta
2. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Executive
Summary
2
• Tjitra & associates is a management consultancy founded
by Dr.Tjitra with offices in Hong Kong,Hangzhou and Jakarta.
Our work focuses on the CULTURE,TALENT and CHANGE.
• Over the last fifteen years,Dr.Tjitra and his team have collected
International project experiences at the global,regional and
national level in the US,Europe and Asia with senior leaders
from over forty countries.
• A team of multilingual psychologist are dedicated to strive for
excellence and provide tailor-made service solutions.
We devote ourselves in ensuring sustainable business results
by understanding the exact needs and situation of our clients.
Companies and Organizations
we have been working with ...*
* only selected list and not complete
3. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Our
Approach
and
Service
Portfolios
3
Globalization challenges in ensuring sustainable success in China
Our APPROACH:a taylor-made solution with clear,measurable objectives
Managing CULTURE diversity to create synergy across cultures
4. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Globalization
challenges
in
ensuring
sustainable
success
in
China
4
“If you can’t learn quickly, your market share will perish .... worst case, their market share has gone
from 90% to 10% in three of four years.
That’s the result of expecting that no special things need to be changed in China,
... and not empowering the China team.”
Lee Kai-fu on the problem of western IT MNC in China (Forbes, Nov. 24 2008)
5. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
CULTURE
Diversity:
Globalization
challenges
for
the
HR
partners
and
champions
5
Challenges for Chinese companies
(% of respondents from companies based in China,n=63)
What barriers,if any,has your company faced to undertaking activities outside mainland China?
Potential customers have concerns about the quality of
Chinese products
Our company does not have enough managerial talent
We lack sufficient capital
We have an inadequate understanding of legal and/or
reputation risks in other countries
Cultural barriers make the business difficult to manage
Customers are unfamiliar with Chinese brands
Governments or other stakeholders in other countries had a
negative reaction to our proposed activities
Funds have been difficult to find outside mainland China
Logistical barriers make the business difficult to manage
Potential employees in new geographies are not familiar
with our company
Other
Our company has faced no barriers
44
25
24
22
21
19
19
3
5
10
11
14
Three big challenges for Chinese
companies’globalization
• Developing Managerial Talent
• Managing Cultural Barriers
• Attracting International Talent
Survey from McKinsey Quarterly
• Most executives at Chinese companies say
the biggest obstacle to the global growth
of their companies is a lack of managerial
talent.
• During the globalization,most Chinese
companies face the challenge of
combining Chinese and Western forms of
communication and cultural norms.
• 88% of the Chinese executives said that
their globalization efforts were hindered by
the scarcity of people with real cross-
cultural knowledge or experience
managing foreign talent.
6. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Intercultural
Competence
and
Sensitivity
6
“To be effective in another culture,people must be interested in other cultures,be sensitive enough to notice cultural
differences,and then also be willing to modify their behavior as an indication of respect for the people of other cultures ”
(Bhawuk and Brislin,1992)
Intercultural Competence
Technical
knowledge & skill
Motivation
Stress tolerance
Respect for
differences
Harmony
preservationSelf Control
Awareness of
communication
symbols
Language
skill
Verbal &
non verbal
expression
Attribution
process of
information
Cultural
empathy
Intercultural
Sensitivity
Intercultural
Communication
Competence
7. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Our
approach
in
assisting
our
clients
ensuring
measurable
results
7
“... That’s the result of expecting that no special things need to be changed in China, ... and not
empowering the China team.”
Lee Kai-fu on the problem of western IT MNC in China (Forbes, Nov. 24 2008)
8. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Tailor-‐Made
Solution
with
clear
objectives
and
in-‐depth
understanding
at
the
beginning
of
the
cooperation
8
1
2
3
4
Objective Agreement on Project Objective & Expected Results
Analysis Deep Understanding on Clients’Current Situation
Design Process and Method Design
Evaluation Evaluation and Follow Up5
Execution Project Implementation
Expected Results
9. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Increasing
cultural
effectiveness
and
team
integration
by
providing
consulting,
assessment,
training
and
coaching
services
9
✓ Research-based development program
on intercultural sensitivity and cross-
cultural learning
• Intercultural competence and sensitivity
• Effective learning behavior of employees in
multinational companies in Chinese cultural
context
• Role understanding and training effectiveness
of corporate trainers in Chinese culture context
✓ Talent management and organizational
change program in cross-cultural context
Our projects covers ...
✓ Cultural awareness training / workshop
✓ Cross-cultural assessment center
✓ Executive leadership coaching
✓ Working and living abroad
✓ Global player/International sales
✓ International high potential program
✓ Multi-cultural team building workshop /
team coaching
✓ International project management
✓ Working effectively in virtual team
✓ Diversity management
✓ Diversity guideline
✓ Corporate culture system
Tailor-made integrated solution
10. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
We
help
our
clients
in
better
understanding
the
art
of
balancing
global
integration
and
local
adaptation
10
• Conducted more than 100 cultural awareness training workshops in Europe and Asia in the last twelve years
• Attended by more than 1000 European and Asian leaders across different hierarchies,functions and industries,incl.C-level senior executives
• Diverse theme focus in intercultural management,incl.culture shock,intercultural communication,cross-cultural leadership,multinational teamwork,
international sales,and negotiation
• Cultural general approach for the global players and cultural specific approaches for the international assignees
Lunch
Dinner
Break
Break
Day 3
… on the Way
to Cross-Cultural
Synergy
Personal Charter
& Learning Plan
Day 1
Critical Situations
in Working Places
My understanding of others:
Self and other perception
Culture & Management:
Working in International
Environments
Cultural Encounter
Situations
Learning in Action
Short Lecture & Discussion
Joint Dinner
Case Study:
Cross-cultural Leadership
Day 2
Communication
Across Cultures
Role Play:
“First Meeting”
Case and Role Play:
Conflict Management and
Team Building
General cultural awareness training design
11. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Innova
Lab
Research
and
Development
-‐
ensuring
innovation
and
sustainable
impacts
11
• Building the Global Competence for Asian Leaders
• International Employability:Development of Intercultural Competence
of German and Chinese Young Professionals
• Effective Teamwork at the Top Management Team in International Joint
Venture
• Cross-Cultural Learning Behavior:Effectiveness of the Western
Technology Transfer Approaches in China
• Comparative Studies on Chinese-Indonesian Intercultural Competence
and Sensitivity
• Chinese Intercultural Competence and Sensitivity in Tourism Industry
• Strategic Decision Making in Chinese and Multinational Teams
• Intercultural Perspectives of International Post-Merger Integration
• Intercultural Synergy in Professional Team
• Development of Intercultural Training for Indonesia Students in
Germany
• Emotional Intelligence in Workplace:Buffering Effects of Supervisor
Support between Emotional Labor and Affective Commitment
• Multiple Role Understanding and Training Effectiveness of Corporate
Trainers:Chinese Culture Based Study
Research and Development Projects
• Ensuring excellent quality and state-to-the-art
products,brands and expertise
• Developing high-impact,sustainable products
• Sharing knowledge from practical research with
our customer and partner community
Mission of Innova Lab
12. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Managing
CULTURE
diversity
to
create
synergy
across
cultures
12
“If you can’t learn quickly, your market share will perish .... worst case, their market share has gone
from 90% to 10% in three of four years.
That’s the result of expecting that no special things need to be changed in China,
... and not empowering the China team.”
Lee Kai-fu on the problem of western IT MNC in China (Forbes, Nov. 24 2008)
13. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Strategic
Workshop
for
Multicultural
Top
Management
Team
13
OBJECTIVE
Improving communication and cooperation between Chinese and foreign parts
& Achieving common understanding on organizational vision and strategy
BACKGROUND
- Chinese-Europe joint venture with main business in high-tech industry,has more than 5000
employees and an annualized yield of about 4 billion yuan.
- The surge capacity from business,intensive industry competition,and ineffective
cooperation and communication between Chinese and foreign staffs became the big
challenges to the business development.
EXPECTED RESULT
- Understanding organizational situation clearly from different perspectives
- Exploring challenges the organization faced and identifying critical ones
- Discovering influencing factors for different challenges
- Developing action plan for the future implementation
BEST
PRACTICE
14. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Strategic
Workshop
Sample
for
Multicultural
Top
Management
Team
14
Day 1 Day 2
Joint Dinner & Informal Discussion
Break
Reflection,Feedback & Closing
Objective,Expectation and Agenda
Welcome & Introduction Creating Cultural Synergy
Working Effectively in Multicultural Environment
Plenary Discussion on the Results
Presentation on
Organizational Flash Analysis Result
Organizational Flash Analysis Result
Lunch
Break
Short lecture on
Cross-Culture Team Building & Leadership
Personal Development and Action Plan
Group Work & Problem Solving:
Become Competent Leader in
Multicultural Workplace
Group Work & Problem Solving:
Problem prioritization,deep discussion
and strategy identification
Short lecture on Intercultural Sensitivity
and Competency Theory/Tool *
* selected based on organizational flash analysis result
Short Lecture & Discussion
Learning in Action
Optional
BEST
PRACTICE
Preliminary
Study
Flash Analysis Expected
Result
Workshop /
Trainshop
Project / Team / Individual
Coaching,Adaptation,
Follow-Up and Evaluation
Agreed on Objectives Analysis & Agreement Ensure Sustainable Impact Measurable Result
General Approach for Tailor-Made Solution Exploration and Implementation
Main Intervention
15. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Our client said ...
Understanding across cultures
• It is important for me to get the awareness how cultural differences
influence our communication and understanding.It will be helpful for
the cooperation with my foreign partners in the future work!
• I realize that cross-cultural issues influence on our working approach,
team spirit,organizational strategy,and action agreements.
• The seminar is wonderful! It creates an open and free atmosphere to
encourage the communication between the Chinese and foreign parts.
• I enjoyed the open communication during the plenary discussion very
much.I hope we could keep the openness from now on to get much
better performance and achieve our goals more effectively!
Open communication
• I feel we are a team,a team of this company.
• The feeling of“We are ...”gives me the confidence to solve our current problems and also
the success in the near future.
• We begin to get common understanding in organizational strategy and development.
Clear strategic vision
Participants’
reOlection
demonstrates
their
signiOicant
clearness
about
the
organizational
strategy
and
willingness
to
cooperate
between
Chinese
and
foreign
parts
15
BEST
PRACTICE
16. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Team
and
Management
Effectiveness:
Interactive
Workshop
for
the
APAC
Top
Management
Team
16
OBJECTIVE
Improve management effectiveness and business integration across countries in APAC team.
BEST
PRACTICE
BACKGROUND
- Our client is one of the Fortune Global 500 in the high-tech manufacturing industry.
- New business strategy and matrix organization,which aims at better integration of
the business across different countries in APAC,were just launched.
EXPECTED RESULTS
- Clarifying goals,improving team synergy,and solving current problems
- Discovering potential and leveraging strengths across different countries
- Having open discussion within the team,especially on negative issues
- Learning teamwork skills and tools to improve effectiveness
- Developing action plan for further implementation
17. Excellence through Culture, Talent and Change
Culture Profile_EN ver./110610
Three
1.5-‐Day
Workshops
within
One
Year
Aiming
at
Improving
Managerial,
Cultural
and
Team
Effectiveness
for
APAC
Top
Management
Team
17
• Participants are all top management team members at the region of APAC.
• The serial of workshops aim to improve the effectiveness and efficiency of cooperation
between the members of the APAC management team.
Effective Management
& Team Building
• Managing,performing,and
living (Malik,2000)
• Current status and issues
• Five core issues were identified
Being Effective
& Get Focused
Trust
& Awareness
1 2 3
• Habits of highly effective
manager (Div.Authors)
• Focus on few
• Belbin Team Roles
• Personal development plan
• Assessment of strengths and
challenges
• Outdoor games
• Collegial coaching
Main concepts developed for meeting our client’s expectations
BEST
PRACTICE