This document provides a summary of Rhema Sargam Lakhan's resume. It outlines her career objective of working in a dynamic business environment to expand her knowledge. It then lists her education including pursuing a Bachelor's in Business Management and various certificates in areas like French, business management, speech/broadcasting, and nail technician. Her work experience includes roles as an office manager, account executive, manager of a clothing store, and assistant manager of a computer store with responsibilities like recruiting, customer service, inventory management, and billing. References are also provided.

1. Rhema Sargam Lakhan
38 Angelina Street, St. James
628-7279 (H), 761-0138
rhemalakhan@yahoo.com
Age 30
CareerObjective
To work within a dynamic business environment where I will be exposed to global corporate
culture and work experience thereby expanding the knowledge gained from my tertiary education
and prior work experience, and to be the best that I can be.
Education
Currently SBCS Pursuing Bachelors in Business
Management.
July 2014 – Sep 2014 Alliance Française French Découverte classes.
Jan 2010 – Jan 2013 ROYTEC Associates Degree in Business
Trinidad and Tobago Management.
Sep 2009 – Nov 2009 School Of Voice Certificate of Participation in
Speech/Broadcasting with Eddision
Carr.
May 2009 – June 2009 Voice & Speech with Sonya Moze
(MA C.S.S.D. Lon. Eng)
Certificate Of Participation in:
 Voice in Theory
 Voice in Practice
 Speech in Theory
 Speech in Practice
 Voice and Speech in Action
Dec 2005 – Feb 2006 Sheridan Technical Center, FL Certified Nail Technician by the
Florida Board of Cosmetology.
April 2004 – July 2004 Regional Occupational Programme Two (2) certificates in Microsoft
CA, U.S.A Excel and Accounting (level 1) in
Peachtree.
Secondary
Sep 1998 - June 2003 St. James Government Secondary Six (6) Ordinary Level Subjects

2. Work Experience
August 2015 – June 2016: Office Manager, Primis Corporation Limited - #8 Bengal Street, St.
James.
Duties & Responsibilities:
 Preparing letters and documents
 Recruiting employees
 Performance management
 Employee orientation, development and recordkeeping
 Assisting with employee relations
 Job Contracts
 Dealing with medical plans
 Company employee communication
 Employee safety, welfare, wellness, and health reporting
 Maintaining employee files and the HR filing system
 Delivers and records cheques handed out to identified suppliers and institutions
 Ensures knowledge of staff movements in and out of organization
 Dealing with queries from the public and suppliers
 Sort mail and deliveries
 Schedule appointments
 Maintaining appointment diary either manually or electronically
 Organizing meetings for the Company
 Manage the transmission of courier (FedEx)
 Manage Bills for the office
 Liaise with the different travel agencies to obtain the most cost effective airfare and make booking
for staff travel.
 Requests and administers stationary for the Department.
 Assist with Proposals and MOUs if necessary
September 2014 – February 2015: Account Executive, Gem Radio Five Limited
(Hott93/Wave/CSS/wVent/TAJ) - #5 Rosalino Street, Woodbrook, Port of Spain.
Duties & Responsibilities:
 Sell commercial airtime and programmes and service advertising contracts in addition to
related duties as may from time to time be delegated by the Head of Advertising.

3.  Call upon established clients who may be assigned to you and seek to establish new clients.
 Observe Company policy regarding time management. This includes the entry of data and/or
reporting of activity daily as required by the head of the Advertising Dept.
 Report on customer satisfaction.
 Pay particular attention to the maintenance of relationships with new and established clients.
 Assist the customer in developing marketing plans.
 Develop packages/promotions and sell to new and/or existing advertising clients.
 Solicit and secure advertising contracts, prepare proposals and make presentations directly
to clients and to advertising agencies, as necessary.
 Maintain records on all advertising accounts.
 Observe the Company's credit control policies and assist in the collection of outstanding
sums from delinquent accounts for which I was responsible.
 Handle clients’ complaints in so far as they relate to advertising.
 Achieve given monthly targets based on a distribution of the Company's overall targets.
 Perform any other related duties which may be assigned from time to time by management.
January 2010 – May 2014: Office Manager, FRP (Fiberglass Reinforced Plastics) Gratings &
Composites LTD – Luckput Street, St. James, Trinidad, West Indies.
October 2008 – September 2009: Manager, Suite 16 Ltd – ELLE’S Clothing Store, Frederick
Street , Port-Of-Spain, Trinidad.
Managerial Job Duties:
 Recruiting Sales Clerks and other employees.
 Serves customers by seeking their wants; meeting customer needs.
 Assigning employee duties
 In charge of payrolls, payslips and making deposits
 Coordinating and organizing the store environment.
 Maintaining financial balances on a daily basis.
 Submitting orders by referring to price lists and product literature.
 Recommending changes in products, service, and policy
 Resolving customer complaints

4. March 2008 – October 2008: Office Manager, FRP (Fiberglass Reinforced Plastics) Gratings
& Composites LTD – Luckput Street, St. James, Trinidad, West Indies.
Responsibilities:
 To handle pay roll and payslips and keep it updated on a daily basis.
 Preparation of quotations
 Entering credit card expense data which was spent on buying materials and other expense
purposes.
 Supervising office staff and marketing products and services
 Monitoring competitor activity and competitors' products
 Building and maintaining positive working relationships with employees and supporting
administration staff e.g. secretary, office assistant.
January 2008 – March 2008: Assistant Manager, PRW Enterprises Computer and Electronics
Superstore – Corner Kathleen & Delhi Street. St James, Trinidad.
Responsibilities:
 Contacting potential customers, identifying their needs, persuading them that the products
and services (rather than those of competitors) can best satisfy their needs
 Billing clients and explaining the computer specifications and other computer parts.
 Maintaining a check system for recording sales data via computer and filing.
 Assists with maintaining store inventory, supplies and restocking shelves.
References
Abu Walid Mohamed
Civil Engineer/Director
FRP Gratings & Composites Ltd.
622-0841 (W) 788-9593 (M)
Allan Soogrim
Senior Lecturer
B.A. M.A.B.
Point Fortin
764-1338 (M)