Training is important for franchisee skill development, productivity, and building team spirit. It is the responsibility of both the franchisor and existing franchisees. The franchisor provides in-house training and trains franchisees in company-owned stores, while existing franchisees provide on-site training. Effective training programs assess needs and expectations, develop modules and content to impart the necessary knowledge using various methods and resources, and are an ongoing process to adapt to changes and enable continuous learning.