The document is a resume for Mohamed Adel Ali Mousa seeking a position in the legal department, credit, or retail banking recovery in a bank. It summarizes his education as obtaining a BA in Law from Cairo University from 2005 to 2009. It then outlines his work experience handling customer service and problems, collections, and legal work for several banks and companies over the past decade. His technical skills, personal skills, certificates and training, languages, and personal information are also provided.

1. Mohamed Adel Ali Mousa
17 Hamdy el-Sabhy st –Tawabek-faisal
Mobile: 011-57407860 – 0100-5860732
E-mail : Mohamed.Adel1988@yahoo.com
Objective Seeking A challenging position in Legal Department , Credit
or a Retail Banking Recovery in a Bank ,where my academic
knowledge and experience interpersonal skills can be applied
and developed
Education • From 2005 Until 2009 Cairo University Faculty of
Law BA of Law
Work
Experience
- Senior -Handing over customer service at Heliopolis
Developers Group
- Examiner objectives
- Handling customer bounced checks.
- Organizing the relations between our clients and other
departments.
- Resolve customer problems.
- Follow the financial situation of the client.
- Handover units.
- Handling customer problems over CRM
- Administration in Mahgoub Group
- Manger for banque du caire in Unifinancials
- Working in Palm Hills Developments in collection
department and Customer care.
- Examiner objectives
- Handling customer bounced checks.
- Organizing the relations between our clients and other
departments.
- Resolve customer problems.

2. - Follow the financial situation of the client.
- Handling customer problems over CRM
- Manger for bank Barclays in Unifinancials
- Examiner objectives
- Organizing the relations between our clients and the banks
and other facilities and our company.
- Making the monthly training tracks to the Collection
Department.
- Planning for the advancement of work.
- Developing of methods of collection, according to economic
conditions and customer.
- Making the work easier for me and my colleagues work.
- Making the monthly analysis for the Collection Department &
and the appraisal for the employer in the department.
- supervisor of collection department in Unifinancials.
- Lawyer in Collection Department at Bankers Egypt Co.
Which is one of the CIB & NBE Bank join Companies
In CIB, NBE, Piraeus, City Bank, Arab African
International Sectors.
Technical Skills -Microsoft Windows XP, Vista & 7 , Microsoft Office 2003 , 2007
-Excellent Internet skills & PC Software and Hardware.
Personal
Skills -Excellent Communication Skills
-Excellent Negotiation & Presentation Skills
-Willingness to learn
-Solving problems, and fast reactions
-Can cope with pressure & stress
-Team work
Certificates and
Training
- Obtained a certificate of excellence from Mashreq
Bank

3. - English course (languages & translation institute) .
- Training with senior area in Barclays Dubai.
Language -Arabic : flaunt in speaking & Writing
-English: Good in Speaking & Writing
Personal Info -Date of Birth : May 27, 1988
-Nationality : Egyptian
-Military state : Exempted
-Marital status : Single
-Driving License : 2100938 Giza
Hobbies -Reading and learning
-Foot ball
REFERENCES FURNISHED UPON REQUEST