This document outlines Ryanair's check-in and boarding procedures. It discusses online and airport check-in procedures, requirements for travel documentation, advance passenger information collection, free seating and boarding order policies, and pre-queue procedures including organizing signage and barriers, assembling and checking passengers before boarding into a secure area. It also covers staff travel priority lists and requirements for pilots traveling in uniform on jump seats without a reservation.

1. Module 3
Check-in and Boarding

2. Contents
• On line check-in
• Airport Check-in
• Staff Travel
• Travel documentation
• Advance passenger information
• Boarding
• 25 minute turnaround
• Pre queue procedures

3. Online check-in
• Passengers can check-in online from 15 days up
to 4 hours before each scheduled flight
departure time.
• Passengers must have a valid Passport or
EU/EEA National Identity card.
• Once Checked in passengers can reprint
boarding card up to 2 hours before departure.
• Passengers must present printed boarding card
at bag drop (If applicable), security and boarding
gate.

4. Airport check-in
• Bag drop /Visa check desks open at least 2 hours before
scheduled departure and close strictly 40 minutes
before.
• Passengers who arrive at the airport without checking in
online or without their Web boarding card will be subject
to a boarding card re-issue penalty fee - ACI - per
passenger per sector.
• Some exceptions apply – see ACI scenarios.

5. Staff Travel – Priority list
• Positioning Crew with a duty travel booking made
by Ryanair operations.
• Duty Travel.
• Privilege travel (White tickets/Blue tickets), with seats
allocated in the following order:
1. Ryanair staff by date of entry with any accompanying pax on
the staff member’s white / blue tickets.
2. Contract staff (Crewlink, Workforce International, Temple
Recruitment) by date of entry.
3. Family / friends of Ryanair staff travelling on blue / white tickets
without the staff member by the staff member’s date of entry.
• Pilots travelling on jump seats in uniform.

6. Staff Travel
• Duty Travel – No charges regardless of what is booked
and no restrictions on changes.
• Privilege Travel – Staff can pre book 2 bags max 15kg or
20kg – Subject to bag/excess charges at airport but no
ACI. Tickets can be changed but some restrictions apply.
• All staff must have a reservation to travel except pilots
on Jump seat travel.

7. Pilots on Jump Seat travel
• Flight deck crew can travel without a reservation
if:
• Travel is for work reasons.
• They are travelling in uniform.
• They have work ID and flying Licence.
• No baggage accepted at check-in. One reasonably
sized bag may be tagged and placed in the hold by
the ramp agent .

8. Travel documentation
• A valid passport can be used on all flights.
• A valid EU/EEA National ID card can be used on all
flights except to Morocco.
• A valid AT/BT card can be used on Italian domestic
flights only.
• A Spanish Family book for children under 14 years on
Spanish domestic flights only.

9. Travel documentation
Austria Belgium Denmark** Finland
France Germany Greece Czech
Republic
Cyprus Estonia Hungary Ireland**
Iceland** Italy Latvia Liechtenstein
Lithuania Luxembourg Netherlands Malta
Norway** Portugal Slovakia Slovenia
Spain Sweden Switzerland United
Kingdom **
Poland Romania Bulgaria
** These countries do not issue National Identity Cards.

10. Advance passenger Information
Ryanair are currently required to collect the
passport or EU/EEA National ID card details of
all passengers departing from non Schengen
countries into Spain or the Canary/Balearic
islands, non European flights into Germany and
on all flights into the UK from Morocco and
Croatia.
This will extend to all passengers travelling to or
from the UK, France, Germany, Italy, Malta and
the Netherlands

11. Boarding
• Free Seating Policy - Passengers choose their own
seats on board(with the exception of reserved seating).
Order of Boarding the aircraft –
• Priority /reserved seating passengers.
• All remaining passengers.
• Special attention passengers.

12. Boarding PA’s

13. Sample Boarding cards

14. Sample Boarding cards

15. 25 Minute Turnaround

16. Pre Queue

17. Pre Queue – 4 Steps
• ORGANISE Signage/Sizers/Barriers
• ASSEMBLE Call -40
• CHECK Passengers:
- Priority Check
- Document Check
- Bag Check
- Part Tear Card
• PRE-BOARD into secure area

18. Pre Queue – 3 Checks
1. Priority Check
2. Bag Check
3. Visa Check