"Automate the entire procurement cycle with Appian's acquisition solution: https://ap.pn/2Hygd9h
The Modernizing Government Technology Act (MGT) has ushered in a new era of IT innovation within the federal government, and provides an unprecedented opportunity to update the government’s legacy IT infrastructures. However, with this ongoing movement to transform the government’s digital infrastructure, the digital transformation of acquisition infrastructure cannot be forgotten.
Learn more about digital transformation for acquisition: https://ap.pn/2Hygd9h"
Visit our Federal resource center: https://ap.pn/2GEVDrn
Commercial off-the-shelf (COTS) software has long been the answer for many government needs. However, with the potential to have such a large impact on how businesses approach IT, Application Platform-as-a-Service (aPaaS) is certainly the future for any organization that is serious about IT modernization efforts. Learn how to get from 80% to 100% with rapid application development in the Cloud.
Enable your Agency to achieve cost-effective Development, Modernization and Enhancement. Learn how: https://ap.pn/2GEVDrn
How Digital Will Impact the Federal Government this YearAppian
Visit our Federal resource center > https://ap.pn/2GEVDrn
Federal agencies face many challenges in the years ahead. Innovation within the private sector has only increased the pressure to modernize. In fact, according to Gartner, digital transformation is now the top-ranked business priority among government CIOs overall, followed by security and governance.
However, digital transformation is not just about upgrading to a new software program, it is about making sure any new adoptions will work for your organization long-term.
In 2018, we can expect to see public sector organizations placing more emphasis and budget allocation toward finding new ways to work more efficiently and driving mission success. Here are three digital transformation trends you can expect to have a large impact on public sector organizations this year.
Learn how to accelerate your mission delivery: https://ap.pn/2GEVDrn
Cybersecurity in the Cloud: Safer Than You ThinkAppian
Listen to our podcast on cybersecurity in the cloud: https://ap.pn/2K0dQhS
The explosion of cloud computing has connected more people than anyone ever imagined. But the massive numbers of companies migrating to the cloud has also amplified the urgency of data security and regulatory compliance as well.
The skeptics get snagged on lingering assumptions that cloud technology is insecure. But it’s hard to be skeptical when the best cloud vendors may be more expert at cybersecurity than many inhouse IT administrators.
Perhaps the trust gap is perpetuated by the numerous data breach horror stories that litter the Web. But don’t let the cyber smash and grab headlines stop you from giving cloud the benefit of the doubt.
In our thought-provoking podcast, Malcolm Ross sat down with Appian Chief Information Security Officer, Omesh Agam to take a fresh look at how to keep your data, applications and infrastructure secure in the cloud. Listen now: https://ap.pn/2K0dQhS
How to Simplify and Streamline Process Improvement with BPMAppian
Get the guide to modern BPM: http://ap.pn/2Dvvcin
The business process management (BPM) world is going through a period of transition as process management tools are increasingly built into large-scale platforms that complete a wide range of functions. Low-code development platforms and similar solutions that fuel digital transformation stand out here. As organizations build their operations around digital technologies, they need to ensure BPM functionality does not end up slipping into the background. Companies that neglect BPM can end up in a situation where chaotic processes undermine the benefits of the underlying technologies being deployed.
Businesses that want to embrace digital transformation need process excellence to spur value creation. See how BPM tools can make process improvement easy, laying the groundwork for long-term efficiency and sustainable innovation.
Learn more: http://ap.pn/2Dvvcin
Digital Transformation for Turnaround ProcessesAppian
Get a free brief on turnaround execution: https://ap.pn/2nixBqV
Turnaround processes are a logistical nightmare that requires incredibly careful management and significant time and financial investments. Completely rebuilding a process or work unit involves tearing down existing policies, training workers on new procedures, implementing supporting technologies and dealing with any hiccups that arise along the way. The result is frequent mistakes and turnarounds that often go beyond schedules and budgets.
Digital transformation initiatives are taking hold in a variety of sectors, and effective digitization can play a pivotal part in enabling downstream energy companies to revitalize their turnaround procedures, establish organizational visibility and create a clear path to continued innovation.
Download our brief on turnaround execution: https://ap.pn/2nixBqV
How Manufacturers Can Drive Efficiency With Interconnected ProcessesAppian
Learn about digital transformation for manufacturing > https://ap.pn/2IkrdfJ
The competitive balance in the manufacturing sector is as tight as it has been in a long time. Global economic conditions are combining with developments in the energy, raw materials and even political sectors to create an environment in which industrial organizations cannot gain an advantage by simply ramping up output.
Businesses need contemporary solutions to keep pace with these challenges. Appian is empowering manufacturers to bring together their varied data systems into a central process and application hub, changing the way people work. Want to know how? Consider how Flowserve used Appian to update its processes and core business capabilities.
Ready to get started? Learn how Appian benefits manufacturers: https://ap.pn/2IkrdfJ
5 Questions Financial Institutions Should Ask About GDPR ReadinessAppian
Learn how to easily comply with GDPR: https://ap.pn/2EYhpSe
Many financial institutions already have operations in the European Union or may have plans to expand in the future. If that is the case for your organisation, the General Data Protection Regulation (GDPR) rules will directly impact your institution’s usage and management of consumer data. Even if your website simply collects data on EU citizens, you must comply or face significant fines of up to 4% of annual global turnover or €20 million, whichever is greater.
According to Forrester Research: “One in three firms believes they are GDPR-compliant today — but they may not be.”
Here are five questions to consider regarding your GDPR readiness.
Ready to get prepared for GDPR? Check out our resource center: https://ap.pn/2EYhpSe
Why Contact Center Operators Need to Take Advantage of Intelligent AutomationAppian
Get started with intelligent automation for contact centers > https://ap.pn/2JOFuxA
By 2020, customers will manage 85% of their interactions with brands without talking to a human. So say the researchers at Gartner.
Perhaps this is why many line of business owners see the future of customer service in emerging technologies such as artificial intelligence (AI), software robots, and machine learning (ML). The truth is, in today’s hyper-competitive digital economy, organizations that choose to embrace intelligent automation will come out on top.
The call center industry will be transformed by the use of intelligent automation to drive productivity and customer satisfaction. Beyond the technology, it’s essential for call center managers and agents to focus on efficiency, so they can spend less time on routine activities, and more time on improving customer experience, driving customer loyalty—and increasing the lifetime value of their customer base.
Ready to learn more about intelligent automation? https://ap.pn/2JOFuxA
Visit our Federal resource center: https://ap.pn/2GEVDrn
Commercial off-the-shelf (COTS) software has long been the answer for many government needs. However, with the potential to have such a large impact on how businesses approach IT, Application Platform-as-a-Service (aPaaS) is certainly the future for any organization that is serious about IT modernization efforts. Learn how to get from 80% to 100% with rapid application development in the Cloud.
Enable your Agency to achieve cost-effective Development, Modernization and Enhancement. Learn how: https://ap.pn/2GEVDrn
How Digital Will Impact the Federal Government this YearAppian
Visit our Federal resource center > https://ap.pn/2GEVDrn
Federal agencies face many challenges in the years ahead. Innovation within the private sector has only increased the pressure to modernize. In fact, according to Gartner, digital transformation is now the top-ranked business priority among government CIOs overall, followed by security and governance.
However, digital transformation is not just about upgrading to a new software program, it is about making sure any new adoptions will work for your organization long-term.
In 2018, we can expect to see public sector organizations placing more emphasis and budget allocation toward finding new ways to work more efficiently and driving mission success. Here are three digital transformation trends you can expect to have a large impact on public sector organizations this year.
Learn how to accelerate your mission delivery: https://ap.pn/2GEVDrn
Cybersecurity in the Cloud: Safer Than You ThinkAppian
Listen to our podcast on cybersecurity in the cloud: https://ap.pn/2K0dQhS
The explosion of cloud computing has connected more people than anyone ever imagined. But the massive numbers of companies migrating to the cloud has also amplified the urgency of data security and regulatory compliance as well.
The skeptics get snagged on lingering assumptions that cloud technology is insecure. But it’s hard to be skeptical when the best cloud vendors may be more expert at cybersecurity than many inhouse IT administrators.
Perhaps the trust gap is perpetuated by the numerous data breach horror stories that litter the Web. But don’t let the cyber smash and grab headlines stop you from giving cloud the benefit of the doubt.
In our thought-provoking podcast, Malcolm Ross sat down with Appian Chief Information Security Officer, Omesh Agam to take a fresh look at how to keep your data, applications and infrastructure secure in the cloud. Listen now: https://ap.pn/2K0dQhS
How to Simplify and Streamline Process Improvement with BPMAppian
Get the guide to modern BPM: http://ap.pn/2Dvvcin
The business process management (BPM) world is going through a period of transition as process management tools are increasingly built into large-scale platforms that complete a wide range of functions. Low-code development platforms and similar solutions that fuel digital transformation stand out here. As organizations build their operations around digital technologies, they need to ensure BPM functionality does not end up slipping into the background. Companies that neglect BPM can end up in a situation where chaotic processes undermine the benefits of the underlying technologies being deployed.
Businesses that want to embrace digital transformation need process excellence to spur value creation. See how BPM tools can make process improvement easy, laying the groundwork for long-term efficiency and sustainable innovation.
Learn more: http://ap.pn/2Dvvcin
Digital Transformation for Turnaround ProcessesAppian
Get a free brief on turnaround execution: https://ap.pn/2nixBqV
Turnaround processes are a logistical nightmare that requires incredibly careful management and significant time and financial investments. Completely rebuilding a process or work unit involves tearing down existing policies, training workers on new procedures, implementing supporting technologies and dealing with any hiccups that arise along the way. The result is frequent mistakes and turnarounds that often go beyond schedules and budgets.
Digital transformation initiatives are taking hold in a variety of sectors, and effective digitization can play a pivotal part in enabling downstream energy companies to revitalize their turnaround procedures, establish organizational visibility and create a clear path to continued innovation.
Download our brief on turnaround execution: https://ap.pn/2nixBqV
How Manufacturers Can Drive Efficiency With Interconnected ProcessesAppian
Learn about digital transformation for manufacturing > https://ap.pn/2IkrdfJ
The competitive balance in the manufacturing sector is as tight as it has been in a long time. Global economic conditions are combining with developments in the energy, raw materials and even political sectors to create an environment in which industrial organizations cannot gain an advantage by simply ramping up output.
Businesses need contemporary solutions to keep pace with these challenges. Appian is empowering manufacturers to bring together their varied data systems into a central process and application hub, changing the way people work. Want to know how? Consider how Flowserve used Appian to update its processes and core business capabilities.
Ready to get started? Learn how Appian benefits manufacturers: https://ap.pn/2IkrdfJ
5 Questions Financial Institutions Should Ask About GDPR ReadinessAppian
Learn how to easily comply with GDPR: https://ap.pn/2EYhpSe
Many financial institutions already have operations in the European Union or may have plans to expand in the future. If that is the case for your organisation, the General Data Protection Regulation (GDPR) rules will directly impact your institution’s usage and management of consumer data. Even if your website simply collects data on EU citizens, you must comply or face significant fines of up to 4% of annual global turnover or €20 million, whichever is greater.
According to Forrester Research: “One in three firms believes they are GDPR-compliant today — but they may not be.”
Here are five questions to consider regarding your GDPR readiness.
Ready to get prepared for GDPR? Check out our resource center: https://ap.pn/2EYhpSe
Why Contact Center Operators Need to Take Advantage of Intelligent AutomationAppian
Get started with intelligent automation for contact centers > https://ap.pn/2JOFuxA
By 2020, customers will manage 85% of their interactions with brands without talking to a human. So say the researchers at Gartner.
Perhaps this is why many line of business owners see the future of customer service in emerging technologies such as artificial intelligence (AI), software robots, and machine learning (ML). The truth is, in today’s hyper-competitive digital economy, organizations that choose to embrace intelligent automation will come out on top.
The call center industry will be transformed by the use of intelligent automation to drive productivity and customer satisfaction. Beyond the technology, it’s essential for call center managers and agents to focus on efficiency, so they can spend less time on routine activities, and more time on improving customer experience, driving customer loyalty—and increasing the lifetime value of their customer base.
Ready to learn more about intelligent automation? https://ap.pn/2JOFuxA
Six Myths of Digital Transformation DebunkedAppian
Are you ready for digital transformation? See what your peers think > https://ap.pn/2Hci98Y
Back in the day, making your product or service incrementally better and cheaper was a slam-dunk formula for business success. But those days are long gone. In this infographic, we’ll take a look at six misconceptions about business transformation.
Here’s the thing. In the digital economy, organizations are under relentless pressure to keep up with exploding expectations, and fast-moving digital trends.
Perhaps this is why 87% of Global 2000 companies said they were planning digital transformation projects in 2017, according to a recent LTM survey. And why 54% of respondents ranked digital transformation as their number one corporate priority.
So, here’s a rundown of some popular misconceptions about digital transformation, and why you shouldn’t believe them.
See how ready you are to enact real digital transformation across your business > https://ap.pn/2Hci98Y
Benefit and Enablers of Deploying IoT SolutionAshish Saxena
The rise of the data-driven economy with IoT enables improved productivity, cost optimization, and new business models. We have highlighted the benefits and enablers of deploying an IoT solution.
Business first cloud architecture model Making Performance MatterMarvin Harris
Introduction to Making Performance Matter's(MPM) Cloud Architectural Model, Focused on Business First Technology Patterns, Digital Transformation Strategies for the Cloud. Embedded YouTube video with our architectural model.
TCS BPS’ Robotic Process Automation (RPA) benefits help you create agile business processes, ensure operational efficiency and create value across industries
Innovation in the Modern Supply chain Webinar by SYSPRO Australia. The webinar presenter Andrew Farah discussed the latest innovations that can improve supply chain and logistics operations, which included rise of Robotics and Cobotics, IoT and the supply chain, how blockchain and IoT can enhance supply chain operations and more.
Mobile application development organizations embark on cloud migrations to achieve scalability, cost-efficiency and higher application performance. But migrating apps to the cloud is a complex process that requires careful planning and deliberation. It's essential that application development company consider all possibilities -- both good and bad. Cloud migration issues, such as unexpected costs, interoperability, security gaps and unanticipated application rework, can create significant obstacles. To help smooth a frequently bumpy path, organizations need to craft a well-thought-out migration strategy.
Mobile application development companies are underpress these day to get maximum ROI from less and to overcome this hurdle, they are rapidly adopting cloud technologies, but migration is still proving to be a challenge.
These are some of the questions this PPT will answer for you:
1. Who are the best service providers ?
2. What type of applications can be migrated ?
3. How should applications get refactored to be cloud friendly? #ChromeInfotech
5 Pointers that show where Master Data Management is Headed in the Future?Pimcore
5 trends companies should consider while implementing a master data management (MDM) strategy. Learn how Pimcore MDM platform enables enterprises with a competitive business advantage. http://bit.ly/2JBqvtR
A Quick Guide to Product Information Management (PIM)Pimcore
Want to explore PIM and what it stands for? Learn what is it, why it's important, when to use it, where it fits, who needs it, and how it helps— in our latest Insight. https://bit.ly/2vAXASi
Integration is a crucial part of your organization’s digital transformation journey. With an integrated digital business, you can connect your business processes with one another for better collaboration and communication.
Cloud computing holds the promise of elevating IT within the enterprise by addressing the need for rapid service delivery.
Today, clouds can be implemented in a variety of ways: private, public, and hybrid.
This combination places IT in the unique role of being a service broker, enabling it to provide a range of service delivery options. This allows applications and data to be placed in the appropriate locations based on unique business requirements.
By leveraging Dell Boomi #Integration and Master Data Management the biotech business was in a position to glue #cloud-based applications with database instances across about nine distinct application platforms...bit.ly/2Nx0Feu
Six Myths of Digital Transformation DebunkedAppian
Are you ready for digital transformation? See what your peers think > https://ap.pn/2Hci98Y
Back in the day, making your product or service incrementally better and cheaper was a slam-dunk formula for business success. But those days are long gone. In this infographic, we’ll take a look at six misconceptions about business transformation.
Here’s the thing. In the digital economy, organizations are under relentless pressure to keep up with exploding expectations, and fast-moving digital trends.
Perhaps this is why 87% of Global 2000 companies said they were planning digital transformation projects in 2017, according to a recent LTM survey. And why 54% of respondents ranked digital transformation as their number one corporate priority.
So, here’s a rundown of some popular misconceptions about digital transformation, and why you shouldn’t believe them.
See how ready you are to enact real digital transformation across your business > https://ap.pn/2Hci98Y
Benefit and Enablers of Deploying IoT SolutionAshish Saxena
The rise of the data-driven economy with IoT enables improved productivity, cost optimization, and new business models. We have highlighted the benefits and enablers of deploying an IoT solution.
Business first cloud architecture model Making Performance MatterMarvin Harris
Introduction to Making Performance Matter's(MPM) Cloud Architectural Model, Focused on Business First Technology Patterns, Digital Transformation Strategies for the Cloud. Embedded YouTube video with our architectural model.
TCS BPS’ Robotic Process Automation (RPA) benefits help you create agile business processes, ensure operational efficiency and create value across industries
Innovation in the Modern Supply chain Webinar by SYSPRO Australia. The webinar presenter Andrew Farah discussed the latest innovations that can improve supply chain and logistics operations, which included rise of Robotics and Cobotics, IoT and the supply chain, how blockchain and IoT can enhance supply chain operations and more.
Mobile application development organizations embark on cloud migrations to achieve scalability, cost-efficiency and higher application performance. But migrating apps to the cloud is a complex process that requires careful planning and deliberation. It's essential that application development company consider all possibilities -- both good and bad. Cloud migration issues, such as unexpected costs, interoperability, security gaps and unanticipated application rework, can create significant obstacles. To help smooth a frequently bumpy path, organizations need to craft a well-thought-out migration strategy.
Mobile application development companies are underpress these day to get maximum ROI from less and to overcome this hurdle, they are rapidly adopting cloud technologies, but migration is still proving to be a challenge.
These are some of the questions this PPT will answer for you:
1. Who are the best service providers ?
2. What type of applications can be migrated ?
3. How should applications get refactored to be cloud friendly? #ChromeInfotech
5 Pointers that show where Master Data Management is Headed in the Future?Pimcore
5 trends companies should consider while implementing a master data management (MDM) strategy. Learn how Pimcore MDM platform enables enterprises with a competitive business advantage. http://bit.ly/2JBqvtR
A Quick Guide to Product Information Management (PIM)Pimcore
Want to explore PIM and what it stands for? Learn what is it, why it's important, when to use it, where it fits, who needs it, and how it helps— in our latest Insight. https://bit.ly/2vAXASi
Integration is a crucial part of your organization’s digital transformation journey. With an integrated digital business, you can connect your business processes with one another for better collaboration and communication.
Cloud computing holds the promise of elevating IT within the enterprise by addressing the need for rapid service delivery.
Today, clouds can be implemented in a variety of ways: private, public, and hybrid.
This combination places IT in the unique role of being a service broker, enabling it to provide a range of service delivery options. This allows applications and data to be placed in the appropriate locations based on unique business requirements.
By leveraging Dell Boomi #Integration and Master Data Management the biotech business was in a position to glue #cloud-based applications with database instances across about nine distinct application platforms...bit.ly/2Nx0Feu
How an Integrated Cloud Management Platform Cuts Costs While Increasing AgilityCognizant
Through a “single pane of glass” for multi-cloud management, organizations can reduce their cloud footprint, lower the total cost of ownership of cloud management tools, and cut infrastructure deployment times from weeks to as little as an hour.
Oman logestic company
MIS
MBA
IT
1. IT Infrastructure and support systems
2. Data and Document Management system
3. Network management and Mobility
4. IT Security, Compliance, and Continuity
5. E Business and E commerce
6. Web and social media strategies
7. Operational planning and control systems
8. Enterprise information system
9. Business Intelligence and business support
10. IT Strategic Planning
11. Business process management and system development
Organizations in every industry are prioritizing digital transformation to enhance their business agility, profitability, and competitive posture.
Yet many companies’ core systems are difficult to enhance or update, or they’re completely outdated, which drives up the costs and risks
associated with delivering mission-critical innovations.
Since AI is becoming the first choice of most leading businesses in every vertical to take the advantage of the growing technology in recent times.
Check out, all the benefits of AI in cloud computing along with the stated downside of using the same.
Business software and information technology are changing rapidly, and so is the terminology used by business professionals, software and IT professionals. For your reference, following is an alphabetical listing of terms that will be updated frequently for accuracy. Have a suggestion for a term?
Case Solve 5.1:
INTERACTIVE SESSION: MANAGEMENT
SHOULD YOU USE YOUR IPHONE FOR WORK?
Case Solve 5.2:
INTERACTIVE SESSION: ORGANIZATIONS
NORDEA GOES GREEN WITH IT
Case No. 6.1
INTERACTIVE SESSION: TECHNOLOGY
BIG DATA, BIG REWARDS
Case No. 6.2
INTERACTIVE SESSION: TECHNOLOGY
BIG DATA, BIG REWARDS
A number of studies suggest the number of enterprises switching to Managed Services to focus extensively on their core business processes and operations. The enterprises even have the option to outsource specific aspects of their day-to-day IT operations by choosing from a variety of managed services. For instance, a business can avail specific managed services to run its software applications, manage database operations, monitor system security, manage cloud infrastructure, or protect corporate and user data.
How Can Enterprise App Development Help Your Business Growth.pdfXDuce Corporation
Enterprise application development is the process of creating and deploying scalable and
reliable apps to help enterprises streamline their business operations, improve productivity,
lower costs, and so on. Enterprise app development is possible to develop for both internal
and external use. Enterprise app development helps a business in many ways. The significant
advantage of enterprise app development services is that it provides the ability to store a
massive amount of informatio
How Can Enterprise App Development Help Your Business Growth.pptxXDuce Corporation
Organizations have seen growth in the demand for enterprise app development. It has made
developers build multiple apps that help their clients to grow business with enterprise
applications. Such as Automated billing systems, Payment processing systems, Email
marketing systems, Customer Relationship Management (CRM), Enterprise Resource
Planning (ERP), Business Continuity Planning (BCP), Enterprise Application Integration
(EAI), Enterprise Content Management, Enterprise Messaging Systems (EMS), HR
Management
“This is a business with a 24x7x365 requirement for uptime that faces more challenges
than many: there is the potential for product spoilage coupled with the need to deliver
fresh food; the high cost of real estate...
How to Transform Contact Centers into Profit CentersAppian
Delight your customers. Learn how: https://ap.pn/2JOFuxA
Traditionally, contact centers have been viewed as a cost center and a necessary expense to doing business. However, times are changing. Organizations have started to realize the immense value of the contact center in engaging with customers, improving customer experience—and contributing to the bottom line.
In the digital age, where it’s hard to stand out in the mind of customers, leveraging the front-line support that are having day-to-day interactions with customers is a golden opportunity. Strategic value can be achieved when the contact center effectively leverages technology that empowers their people, aligns processes, and delivers customer experience excellence.
Read on to learn about four trends transforming contact centers.
Learn about the Appian Intelligent Contact Center Platform: https://ap.pn/2JOFuxA
Learn about blockchain for enterprise applications: https://ap.pn/2LgSYma
Blockchain has the potential to transform money, business, government and society. But exactly what is it? Get the details on blockchain for financial services.
Watch our webinar on blockchain for enterprise: https://ap.pn/2LgSYma
Get your free whitepaper at https://ap.pn/2M6sDs4
New customer expectations across all facets of engagement are challenging how traditional contact centers operate. Pressure is building to optimize customer experience, improve agent productivity, and deliver on strategic business initiatives.
But, the market conditions are changing and organizations have to be prepared to embrace:
-- The growing complexity and number of communication channels
-- New and evolving regulatory compliance requirements
-- Disruptive technologies, including Artificial Intelligence (AI) and Robotic Process Automation (RPA)
Forward thinking leaders are leveraging technology to transform their operations into Intelligent Contact Centers™, redefining the customer experience—and business value they bring to the organization.
Download the whitepaper for insight into how organizations are building next generation contact center applications. https://ap.pn/2M6sDs4
The Key to Successful Digital Transformation in Life SciencesAppian
Visit our resource center for life sciences: https://ap.pn/2K3Bycq
Life sciences organizations have begun making the shift to enhance efficiency, compliance, and customer experience through digital transformation. Implementing innovative digital technologies can improve clinical trial productivity, increase research and development (R&D) throughput, accelerate drug development, and ultimately shorten time-to-market.
Yet, there are challenges that go with successfully executing a digital strategy in the Life Sciences industry. Learn how to get started.
Learn how to unlock patient value with intelligent automation: https://ap.pn/2K3Bycq
Get started with customer center software > https://ap.pn/2HfvzjS
Appian joined industry leaders, big thinkers and hundreds of attendees at IQPC-Customer Contact Week (CCW) in New Orleans. The event serves more than 3,000 attendees annually as a major venue for showcasing technology and digital trends that will shape the future of the contact center industry.
Here are the top 5 takeaways from the CCW event.
Learn how to empower your agents with the right customer center software: https://ap.pn/2HfvzjS
Keeping the Banking Customer at the Center of the Transformation JourneyAppian
Start improving your customer journey with our complete guide: http://ap.pn/2Fe1UK7
Forrester’s Customer Experience Index shows that superior customer experience drives superior revenue growth. And Gallup’s customer engagement report found that is particularly true in retail banking, where fully engaged customers bring 37% more annual revenue to their primary bank than do customers who are actively disengaged.
To reap these benefits and create engaged customers, financial institutions need to keep the customer at the center of the strategy, the focal point of every business decision. This should be approached as a relationship-building activity, based on a foundation of trust, bi-directional dialogue, and a dedication to service. Simple, but not easy. It requires a laser-focus on breakthrough innovation and a willingness to develop new products, services, and channels.
See how financial institutions can create and retain happy customers: http://ap.pn/2Fe1UK7
Process Excellence Essential as Business Face Unrelenting Technological ChangeAppian
Get started with process excellence: http://ap.pn/2EMhcGA
We are entering an era of seemingly unprecedented technological change that is disrupting how organizations operate. In the past, companies gained efficiency and competitive advantage through deep analysis of their business processes and efforts to refine and optimize those tasks to maximize value creation. In today’s climate, it often feels like organizations worry less about processes and more about how people are getting the job done.
Excitement about the ability to grab a smartphone and get to work is old hat at this point, and discussions around augmented reality, omni-channel experiences and artificial intelligence are commonplace. Suddenly, businesses are spending more time on the digital systems that help them work than they are on the processes that actually define that work.
Organizations must identify where processes and technology intersect and identify opportunities to use the two tactics in tandem in order to get ahead of the shifting marketplace.
Ready to learn more? Visit http://ap.pn/2EMhcGA
How Manufacturers Can Transform Around DigitalAppian
Read more about digital transformation for manufacturing >> http://ap.pn/2CZbGPY
The manufacturing industry is a beacon of innovation. Lean operational models got their start in the auto manufacturing sector. The Internet of Things is gaining some of its most prominent use cases across supply chains and production lines. Now, the need to transform around digital is becoming acute in manufacturing, and businesses the world over can learn lessons from what industrial organizations are doing.
Learn more about digital transformation for manufacturing >> http://ap.pn/2CZbGPY
Digital Transformation in Retail - How Brands are Preparing for the HolidaysAppian
How retailers prepare for and handle the holiday shopping season is often a sign of what is to come in the industry. Retailers bring in huge revenues during the final quarter of the year as consumers rush out to purchase gifts for one another. As a result, the months spent preparing for the holiday shopping period are often indicative of the most important developments in the retail sector. This year is no exception. The National Retail Federation predicted that retail sales in November and December will total between $682 billion and $655.8 billion this year. These sales projections represent a year-over-year increase of between 3.6 percent and 4 percent.
With significant growth coming in this year’s holiday season, retailers are working hard to prepare for the high volume of sales and heated competition on its way. Let’s explore the themes coming out of the build-up to this year’s holidays and look at what they mean for the overarching evolution of the retail sector.
Learn more about digital transformation in retail > http://ap.pn/2C2M2or
Low-Code vs. Programming – It Isn’t an Either/Or DecisionAppian
Learn why low-code vs. programming isn’t an either/or decision, it’s an opportunity to use two strategies in tandem to drive innovation: http://ap.pn/2w6iGUd
A Shift in Focus: From IT Maintenance to Innovation with aPaaSAppian
Integrate and consolidate multiple applications to reduce O&M costs and permit the introduction of new technologies. Learn more about aPaaS for government: http://ap.pn/2sYlxwE
The Three Pillars of Modern Business Process Management SolutionsAppian
Business Process Management (BPM) is a term that has evolved over the past few years from software tools to technology suite to management system - now it helps accelerate digital transformation. Learn more: http://ap.pn/2s13WqW
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
2. The MGT has ushered in a new era of IT
innovation within the federal government
and provides an unprecedented
opportunity to update the government’s
legacy IT infrastructures.
The Modernizing Government Technology Act
(MGT)
3. The answer lies in leveraging a custom
built application to accomplish your
specific organization’s mission goals
and objectives.
How to Modernize Your Organization’s
Acquisition Management Platform
4. Custom applications through the
Appian platform can be created and
deployed at a fraction of the time and
cost of traditional COTS.
Next-Generation Acquisition Management
6. The DAU leveraged the Appian
platform to build a Micro-Purchase
Management System. This system
reduces their requisition processing
time, utilizes web forms to eliminate
repetitive data entry, and delivers
reports that can be used to identify
process bottlenecks.
1. Defense Acquisition University
7. Using Appian, DISA created the
cloud-based and mobile-enabled
Integrated Defense Enterprise
Acquisition System (IDEAS) – the
largest and most comprehensive
BPM-based acquisition management
solution in the United States Federal
Government.
2. Defense Information Systems Agency (DISA)
8. Appian runs a business process
management cloud platform that
helps companies optimize their
operations.
About Appian
9. The benefits are clear – an application
platform is the way to go over a COTS.
Start Your Journey