This document discusses lessons learned from the use of mobile money globally. It provides examples of banks and microfinance institutions partnering with mobile money operators to finance agents. Governments are also more actively supporting mobile money through programs like conditional cash transfers. Facts from Kenya show that mobile money platforms are processing more transactions daily than traditional payment methods. New entrants like Google want to create mobile payment ecosystems through partnerships. Interesting use cases of mobile money include microinsurance in Ghana and a mobile payment system for cocoa farmers in the Pacific. Financial education can also help promote mobile banking adoption.

1. Mobile Money: Global Perspective
John V. Owens
MABS
2011 RBAP-MABS Regional Roundtable Conference
Hyatt Hotel & Casino, Manila
November 9, 2011

2. Mobile Money Connected World
Forum

4. Lessons Learned
Using Mobile Money
Benefits for small banks
and MicroFinance Institutions
FootFall
Savings
Revenue
Brand

5. Lessons Learned
Using Mobile Money
 Examples of banks & MFIs partnering with
mobile money operators to finance agents
 Governments being more active in
supporting mobile money via G2P transfers
(Conditional Cash Transfer)
“No one owns the mobile customer,
he is a user and not owned by anyone”
Osman Sultan CEO Du, U.A.E.

6. Facts
from Kenya
 More people save via MPESA platform
than save in a bank
 Most banks now have to connect to mobile
money platforms to keep & expand market share
 70% of all formal payments are now via MPESA
rather than credit/debit/ATM cards
 MPESA processes more transactions a day than
Western Union worldwide

7. New Entrants
“We want to partner with everyone
to create a mobile payment ecosystem”
Neil Ahlsten, Head of New Business Development, Google

8. Interesting Use Cases
Interesting use of mobile money to
provide microinsurance Mi Life a product
of MTN Ghana

10. Linking & Managing
Mobile
Money
Accounts
Master
Account
Wife Child Maid

11. Lookingat Real Use Cases
Bank South Pacific (BSP)
providing real mobile
payment system
for cocoa farmers

12. New Approaches to Mobile Payments

13. Using Characters to Promote Mobile Money

14. Financial
Education
To Promote
Mobile Banking