Stone and Chalk is a Sydney FinTech community seeded by KPMG with participation from the majority of the Australian Banking community plus others
Moroku is keen to participate to grow the community and ourselves
In September 2014, CG surveyed 1,005 U.S. consumers online and conducted qualitative phone interviews with ten financial services executives at the top 20 U.S. financial institutions, to understand how mobile banking and the shift of mobile device size (tablets getting smaller, smartphones getting larger) will influence how Americans do their banking in the 21st century. This presentation details the findings of this research.
To receive a copy of the white paper, due out in March 2015 please email insight@cgcginc.com. For more information about CG’s Digital Practice please visit https://www.carlisleandgallagher.com/insights/research-insights or follow #CGDigital on Twitter.
Over the last decade, Africa has become a global leader in mobile money with the rate of smartphone adoption at twice the global scale. But what challenges is the industry facing and how can these be overcome? Our new article, sponsored by Mazars, explores.
Presentation on mobile payments and mobile money at the June 2013 SmarterCommerce Global Summit in Monaco. Includes description of relevant IBM product families that support mobile money and mobile payments.
Uber has become a byword for the disruption of an entire industry with every new startup calling itself the ‘Uber of ______’.
What can we in banking and financial services learn from Uber and its fellow disrupters? How as established can we learn and innovate, to deliver better experiences to our customers? And how can we embrace disruption to beat out the wave of new fintech companies?
This webinar will look at:
Breakdown the types and elements of Uber-like disruption that apply to banking and financial services.
Examples of disruption and innovation.
The imperative to deliver innovative digital experiences.
What is required to deliver digital experiences that customers want to use.
Guest speaker on this topic is Simon Mathews, Chief Strategy Officer, Extractable. Regularly sought after to speak on innovation and experience topics, Simon leads the strategy and digital experience design teams at Extractable, a leading digital experience design firm based in San Francisco.
He is responsible for driving better outcomes for his clients’ customers, through the application of cutting-edge digital design techniques and innovative strategies. Simon’s team spans digital strategists, user-experience designers, content strategists and visual designers working in an agile methodology.
He has over 20 years of consultancy experience spanning communications, advertising, and digital agencies in Europe, Asia and the US. He has worked with both major corporations and startups around the world including AIA, ACE Group, AIG, ALICO, Autodesk, BOK Financial, BMO, Dell, Emirates Airlines, IBM, Juniper, Leapfrog, LVMH., Merrill Corporation, Micron, McAfee, Motif Investing, The Newport Group, Nokia, Reebok, St. Luke’s, Seagate, Southwest Airlines, Stanford healthcare, TD Bank, Ubisoft, ZoneLabs, and WL Gore.
Simon has visited 56 countries and is an avid kiteboarder, always seeking the next windy destination.
In September 2014, CG surveyed 1,005 U.S. consumers online and conducted qualitative phone interviews with ten financial services executives at the top 20 U.S. financial institutions, to understand how mobile banking and the shift of mobile device size (tablets getting smaller, smartphones getting larger) will influence how Americans do their banking in the 21st century. This presentation details the findings of this research.
To receive a copy of the white paper, due out in March 2015 please email insight@cgcginc.com. For more information about CG’s Digital Practice please visit https://www.carlisleandgallagher.com/insights/research-insights or follow #CGDigital on Twitter.
Over the last decade, Africa has become a global leader in mobile money with the rate of smartphone adoption at twice the global scale. But what challenges is the industry facing and how can these be overcome? Our new article, sponsored by Mazars, explores.
Presentation on mobile payments and mobile money at the June 2013 SmarterCommerce Global Summit in Monaco. Includes description of relevant IBM product families that support mobile money and mobile payments.
Uber has become a byword for the disruption of an entire industry with every new startup calling itself the ‘Uber of ______’.
What can we in banking and financial services learn from Uber and its fellow disrupters? How as established can we learn and innovate, to deliver better experiences to our customers? And how can we embrace disruption to beat out the wave of new fintech companies?
This webinar will look at:
Breakdown the types and elements of Uber-like disruption that apply to banking and financial services.
Examples of disruption and innovation.
The imperative to deliver innovative digital experiences.
What is required to deliver digital experiences that customers want to use.
Guest speaker on this topic is Simon Mathews, Chief Strategy Officer, Extractable. Regularly sought after to speak on innovation and experience topics, Simon leads the strategy and digital experience design teams at Extractable, a leading digital experience design firm based in San Francisco.
He is responsible for driving better outcomes for his clients’ customers, through the application of cutting-edge digital design techniques and innovative strategies. Simon’s team spans digital strategists, user-experience designers, content strategists and visual designers working in an agile methodology.
He has over 20 years of consultancy experience spanning communications, advertising, and digital agencies in Europe, Asia and the US. He has worked with both major corporations and startups around the world including AIA, ACE Group, AIG, ALICO, Autodesk, BOK Financial, BMO, Dell, Emirates Airlines, IBM, Juniper, Leapfrog, LVMH., Merrill Corporation, Micron, McAfee, Motif Investing, The Newport Group, Nokia, Reebok, St. Luke’s, Seagate, Southwest Airlines, Stanford healthcare, TD Bank, Ubisoft, ZoneLabs, and WL Gore.
Simon has visited 56 countries and is an avid kiteboarder, always seeking the next windy destination.
The payments space is fundamentally changing: cash and checks gave way to credit and debit cards, which are now being replaced by payment apps. In an era where social proof reigns supreme, how is social media shaping the future of commerce?
Carlisle & Gallagher Consulting Group predicts mobile payments will surge to 20% of U.S. payment transactions by 2020. Consumer apathy, sluggish merchant acceptance and lingering security concerns continue to slow near-term mobile wallet adoption.
As we kick off 2016, what will Financial Institutions and the FinTech disruptors focus on from a payments perspective? What and who will be the winners and losers when it comes to mobile payments, mobile wallets, digital payment solutions, cryptocurrencies and blockchain? CG’s Emerging Payments Leads Jim McLeod and Sam Maule share their thoughts on these topics with David Brear, the Chief Thinker at London’s Think Different Group. Watch the full video: https://www.youtube.com/watch?v=GUnf0OtE6bI
UX Design for Mobile Payment ExperiencesSkip Allums
O'Reilly Webcast: Oct 14, 2014
With mobile devices emerging as new tools for transactions and identification, designers face challenging interactions and user expectations from payment scenarios. Consumers expect mobile payment experiences to be frictionless and familiar, while faithfully protecting their financial data. Falling short on any of these aspects will cause users to drop out, or worse, compromise their financial privacy. In this webcast, we'll look at ten emerging UX design best practices for mobile payment interactions.
References:
Apps mentioned:
http://www.paywithisis.com
http://www.squareup.com
https://www.google.com/wallet/
https://www.venmo.com
http://www.thelevelup.com
http://www.capitalone.com/online-banking/mobile/wallet/
https://www.lyft.com/
https://www.groupon.com
https://www.uber.com/
https://www.coinbase.com/
https://www.simple.com/
https://www.paypal.com/
https://www.apple.com/iphone-6/apple-pay/
http://www.starbucks.com/coffeehouse/mobile-apps/mystarbucks
Merchant Category codes
http://www.irs.gov/irb/2004-31_IRB/ar17.html#d0e1647
PCI DSS Compliance
https://www.pcisecuritystandards.org/security_standards/documents.php?document=pci_dss_v2-0#pci_dss_v2-0
In 2019, financial institutions are getting more and more comfortable with digital technologies, digitizing processes, embracing big data and AI, and adopting new delivery methods beyond mobile to satisfy customer demand.
Although many of these technologies are not new, they dominate how the financial sector operates and grows in 2019. Add them to an already existing suite of platforms and technologies that either evolve or are replaced with new, more sophisticated solutions based on AI and machine learning. Beyond tech, all the trends of the year are customer-centric – the use of AI and chatbots, e-wallets, big data, and open banking are all meant to improve and personalize services to satisfy customer demands and expectations. As technologies continue to evolve, the trends of the year will replace outdated strategies and eventually lead to even more progressive solutions for the modern consumer
The payments space is fundamentally changing: cash and checks gave way to credit and debit cards, which are now being replaced by payment apps. In an era where social proof reigns supreme, how is social media shaping the future of commerce?
Carlisle & Gallagher Consulting Group predicts mobile payments will surge to 20% of U.S. payment transactions by 2020. Consumer apathy, sluggish merchant acceptance and lingering security concerns continue to slow near-term mobile wallet adoption.
As we kick off 2016, what will Financial Institutions and the FinTech disruptors focus on from a payments perspective? What and who will be the winners and losers when it comes to mobile payments, mobile wallets, digital payment solutions, cryptocurrencies and blockchain? CG’s Emerging Payments Leads Jim McLeod and Sam Maule share their thoughts on these topics with David Brear, the Chief Thinker at London’s Think Different Group. Watch the full video: https://www.youtube.com/watch?v=GUnf0OtE6bI
UX Design for Mobile Payment ExperiencesSkip Allums
O'Reilly Webcast: Oct 14, 2014
With mobile devices emerging as new tools for transactions and identification, designers face challenging interactions and user expectations from payment scenarios. Consumers expect mobile payment experiences to be frictionless and familiar, while faithfully protecting their financial data. Falling short on any of these aspects will cause users to drop out, or worse, compromise their financial privacy. In this webcast, we'll look at ten emerging UX design best practices for mobile payment interactions.
References:
Apps mentioned:
http://www.paywithisis.com
http://www.squareup.com
https://www.google.com/wallet/
https://www.venmo.com
http://www.thelevelup.com
http://www.capitalone.com/online-banking/mobile/wallet/
https://www.lyft.com/
https://www.groupon.com
https://www.uber.com/
https://www.coinbase.com/
https://www.simple.com/
https://www.paypal.com/
https://www.apple.com/iphone-6/apple-pay/
http://www.starbucks.com/coffeehouse/mobile-apps/mystarbucks
Merchant Category codes
http://www.irs.gov/irb/2004-31_IRB/ar17.html#d0e1647
PCI DSS Compliance
https://www.pcisecuritystandards.org/security_standards/documents.php?document=pci_dss_v2-0#pci_dss_v2-0
In 2019, financial institutions are getting more and more comfortable with digital technologies, digitizing processes, embracing big data and AI, and adopting new delivery methods beyond mobile to satisfy customer demand.
Although many of these technologies are not new, they dominate how the financial sector operates and grows in 2019. Add them to an already existing suite of platforms and technologies that either evolve or are replaced with new, more sophisticated solutions based on AI and machine learning. Beyond tech, all the trends of the year are customer-centric – the use of AI and chatbots, e-wallets, big data, and open banking are all meant to improve and personalize services to satisfy customer demands and expectations. As technologies continue to evolve, the trends of the year will replace outdated strategies and eventually lead to even more progressive solutions for the modern consumer
South Africa: A Digital Innovation Hub for Financial ServicesSeymourSloan
South Africa is fast becoming one of the leading digital players in financial services along with Kenya and Tanzania. This piece explores how they have succeeded where others have stalled.
Payments landscape in Indonesia to get an overview of players, value chain economics, market drivers and the competitive landsacape. Indicator/introduction of payments ecosystem in Southeast Asia/ASEAN.
Έφη Πρεσβεία, Επικεφαλής Επιχειρηματικής Μονάδας Ηλεκτρονικού Επιχειρείν, Eur...Starttech Ventures
Oμιλία από την Έφη Πρεσβεία, Επικεφαλής Επιχειρηματικής Μονάδας Ηλεκτρονικού Επιχειρείν, Eurobank στο πλαίσιο του Digital Finance Forum 2016
Περισσότερες πληροφορίες: http://digitalfinance.ethosevents.eu/
Mobile Banking & Rabo Development Partner BanksDan Armstrong
A brief presentation made for Rabobank Groep ICT on Rabo Development partner banks and the launch of mobile banking in Zambia, Tanzania, Malawi and Rwanda (2008-2010).
Banking Disruption in Financial Services: Threats and OpportunitiesDogTelligent
There are three forces shaping the future of banking. Technology innovation is the first. For most traditional financial institutions -- banks and credit unions -- technology innovation is a weakness; instead, they rely on third-party firms ranging from established core providers to startups to provide them with a mix of products that they repackage and resell to their customers. Demographics is the second force. Millennials now account for 25% of the US population with 80 million and growing. The third force is the emergence of new business models on the one hand driven by Millennial demand and communication preferences, and on the other, enabled by new technologies as they are invented.
The report examines data from multiple sources and suggests potential defenses for institutions to fend off competitive threats from technology, retail, and telecom firms that are gaining traction in the payments and banking arenas.
Few years before we are using the cash for payments. When a digitalization occurs the way of payments gets changed. It helps our country to move next level of development. It creates more awareness to people about the payment innovation. Umamaheswari K | Santhiya R | Ragavi J"Payments Innovation" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-3 , April 2018, URL: http://www.ijtsrd.com/papers/ijtsrd11150.pdf http://www.ijtsrd.com/management/innovation-and-product-dev/11150/payments-innovation/umamaheswari-k
Chore Scout - Temenos Regional Forum - KunmingColin Weir
Chore Scout is available as a mobile banking app for children that banks can white label to teach financial literacy and acquire the next generation of customer.
It is available as part of a new category of banking applications called called Customer Success Applications
As the world continues to digitise it is commoditising every aspect of financial services whilst simultaneously presenting opportunities for adding value and differentiating. This presentation describes the challenge and a three step strategy for competing based on data, CX and starting with The Why
At its heart, banks are a ledger of transactions, recording balances and changes.
For many years these have been recorded in databases which have been called “core banking systems” For the first time since the computerisation of banking, blockchain has brought a major shift in the way ledgers can be constructed
Previously a bank would install software from a software company, usually a RDBMS or Relational Database Management System, which would create a set of database tables, related to each other. This would be installed at the banks data centre and would store the transaction history of the banks customers
The blockhain transforms the paradigm , moving the transactions into a chain of cryptographically signed transactions, transferring asset ownership along the chain. Rather than being stored on a central system, the transaction histories are distributed across the network, in turn a “distributed ledger”
This threatens all of the technology providers based on databases as well as banks locked into a centralised database system with advantages of speed, security and agility
The Customer Owned Banking Association (COBA) organises a number of events throughout the year to highlight the role credit unions, building societies, mutual banks and friendly societies play in the retail financial services sector and the community. On february 24th 2016 Moroku presented as part of the COBA focus on Financial Literacy
The Customer Owned Banking Association organises a number of events throughout the year to highlight the role credit unions, building societies, mutual banks and friendly societies play in the retail financial services sector and the community. This deck will be/was presented at the COBA conference on Financial Literacy In Sydney on February 24th 2016
Here's my deck i use when talking about my life to here and thoughts about being an entrepreneur. Delivered to the Tech and Ops team at HSBC Hing Kong this month
Key messsages
We are Moroku - We help banks help their customers win by making banking fun
I grew up in NEw Zealand in the mountains and studying forestry - I vowed never to work in an office, I ended up running a software company, building platforms for banks and spend most of my time in offices and love it.
Mike Tyson's no legend or source of inspiration but he did say this and its very ture. Sety the plan sure but don't let it rule you. Stay awake, stay present , build skills and duck and weave
Finally - an overview of our key values at Moroku and why they are important to us
Banks are in a strong position to offer gamification. Banking is contemporaneously a very important yet very difficult task for many people. By using the most ancient form of learning, fun, to attract and engage customers, banks can help overcome customers’ inherent disinterest in the subject and guide them through the financial maze.
6. • Cloud and mobile based POS for SME and Charities
7. Payments Background
• Non Cash payments are up 10% globally YoY
• Yet cash is still king – 59% of total payment transactions in Australia in 2013 with $60bn in circulation. $USD is twice that – its
reliable, convenient and anonymous
• Cash decline is driven by Developing Markets (20%), Debit and Credit Cards (NFC and EMV) and Mobile Payments (60%)
• Increasing number of non bank providers – driven by outsourcing, innovation, regulation and customers
• Millennials most happy to use non-cash
• Cost, product mix and business models are all changing
• Traditional banks' market share in non-cash payments is projected to decline to half of the forecast 800 billion transactions by
2024
https://www.worldpaymentsreport.com/
Non cash is growing as are non-banks
This presents an enormous opportunity to shift cash to non cash payments, particularly in CEMEA and Emerging Asia to improve
the efficiency of their payment systems as well as to capture non-cash market share through innovations
8. The Really Fun Bit –
The numbers
• Business Model
• GameSystem – Sell with banks at a
$1/user/year
• Marrakash – App fees plus MSF
• The Business
• 6 of us
• 80:20 Services:Product
• 1 Bank Live on GameSystem
• 1 Bank Live on Marrakash
• Capital Raising
9. • Energy
• Experience
• Execution
• City Space– 3-4 times per week
• Deployment prospects
• Sounding Boards
• Stay close to thinking on FinTech,
Design Thinking, Trends
STONE
& CHALK
MOROKU