This document provides information about the 4th Annual Mobile Wallet Conference in Asia being held from September 26-29, 2016 in Jakarta, Indonesia. The conference will discuss increasing adoption of mobile wallets in Asia and feature over 20 renowned speakers from banks, telecommunications companies, and payment providers. Topics will include growing mobile wallet use in Asia, innovations in mobile banking, strategic partnerships for mobile wallets, and mobile payment technologies and security. There will also be pre- and post-conference workshops on expanding mobile wallets and setting up successful mobile money operations.

1. www.mobilewallet-asia.com
SEPTEMBER 2016
4TH ANNUAL
26 – 29
Millennium Hotel Sirih
Jakarta, Indonesia
Supporting Associations:Produced by:
International Marketing Partner:
Media Partners:
Increasing Adoption of
Mobile Wallets in Asia
TOP REASONS TO ATTEND
Find out what’s new and what’s next from the existing and new
mobile wallet case studies in Asia
Have your burning questions be answered by 20+ renowned
speakers
Meet and build partnerships with old and new clients in the region
Evaluate how to reduce cost, risk and difficulties in increasing
customer acceptance and loyalty
Learn how to innovate and localise your product in Asia
2016 UNRIVALLED SPEAKERS INCLUDE:
WORKSHOPS
Eril Firmansyah
Vice President of Transaction Banking
Retail Group,
PT Bank Mandiri, Indonesia
Kamal Thalib
HeadofFinancialCrime&SecurityServices,
PT Bank DBS Indonesia, Indonesia
Shubhrendu Khoche
Vice President, Senior Business Leader:
Enterprise Partnerships,
MasterCard, Singapore
Joseph Lumbaon Gaol
Chief Digital Services Officer,
PT XL Axiata, Indonesia
Sukaca Purwokardjono
Sr. Vice President, Device Planning
and Management,
PT Smartfren Telecom, Indonesia
Sigit Prihatmoko
Head of Strategic Planning Group,
PT Bank Negara Indonesia,
Indonesia
Kennedy Luhombo
Head Airtel Money Sales,
Airtel Kenya, Kenya
Seung Dan
Head of Samsung Pay Asia Pacific,
Samsung Electronics, South Korea
Richard Oh
Head of Payments, Asia,
PayPal, Singapore
Jun Won Jerry Choi
Director, Strategic Partnership and
Business Development,
American Express, South Korea
Michael Minassian
Senior Regional Director, Australia,
Indonesia & Oceania,
MoneyGram International, Australia
Swapnil Deshmukh
Head, Virtual Banking & Payments,
Maybank, Cambodia
AA
BB
Expanding Mobile Wallet
Setting a Mobile Money Operation Up for Take-
off: Breaking from Establishment & into the
Coveted Path to Maturity
Customer, Customer, Customer! - Innovating in
the Mobile Wallet Age Using Creative Digital
Change Practices
Raihan Islam
Head of Product, Pricing &
Customer Lifecycle Management,
bKash, Bangladesh
Mahesh Narayan
Executive Director, Transaction Banking,
Mobile & Innovations,
Standard Chartered Bank, Singapore
CC

2. 12:10 Capturing Consumer’s Attention in Using Mobile Wallet
• Reinventing a disruptive business model for to accelerate
consumer's adoption in mobile wallet
• Developing and nurturing a healthy ecosystem to accelerate
consumer's adoption on mobile wallet is key success factors
• Addressing the unseen challenge of mobile wallet development
by understanding the consumer culture in each spectrum of
segments: banked vs unbanked, as well as the underbanked
Joseph Lumbaon Gaol, Chief Digital Services Officer,
PT. XL Axiata Tbk, Indonesia
12:40 Networking Luncheon
14:00 Maximising the Big Opportunity of Mobile Wallet in
Indonesia
• Identifying the market prospect and right strategy
• How to conceptualise and develop a product
• Sharing a case study of Smartfren’s mobile wallet/money
Sukaca Purwokardjono, Sr. VP Device Planning and
Management, PT Smartfren Telecom, Indonesia
14:30 Driving Mobile Payment for Customer’s Convenience in
Indonesia
• Eliminating the use of cash
• Enhancing convenience to customers and bringing more
operational efficiencies to business
• Maximising partnership and collaboration with stakeholders
15:00 Afternoon Networking & Refreshment Break
Mobile Payment Technology & Security
15:30 Key Factors for Future Mobile Wallet Initiatives
• Key findings from the mobile pilot discussed last year
• Future outlook: evolving payment infrastructure:
~ Tokenization
~ HCE
~ 3-D Secure 2.0
~ On Device CVM and more
Tac Watanabe, Executive Vice President, Brand Infrastructure
& Technologies, JCB Co., Ltd, Japan
16:00 Overcoming Security Issues with Infrastructure
• On-premise vs. hosted, concerns around physical security
• Breach planning, minimising the damage and recovery time after
an attack
• Data valuation and usage, are you creating an irresistible target
by stockpiling data in one place?
• Audit and certification of your infrastructure/provider, are you
getting your money’s worth?
Panelist:
Kamal Thalib, Head of Financial Crime & Security Services,
PT Bank DBS Indonesia, Indonesia
For an updated list of panelists, kindly visit
www.mobilewallet-asia.com
17:00 Chairperson’s Closing Remarks &
End of Main Conference Day One
4TH ANNUAL
CONFERENCE DAY ONE
TUESDAY
27 SEPTEMBER 2016
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.mobilewallet-asia.com
8:00 Registration & Morning Coffee
8:50 Welcome Remarks from IBC Asia
9:00 Chairperson’s Opening Remarks
Nader Henein, Regional Director, Product Security, Advisory,
BlackBerry, UAE
Growth of Mobile Wallet in Asia
9:10 How Do You Drive Further Adoption of Mobile Wallet
Application in Asia
• Identifying past, present and future ecosystem of mobile wallet
~ Where do banks, Telco, merchants, payment processors and
others stand now?
~ Role of Bitcoin and disruptive technologies in mobile wallet
• Overcoming risk and challenges of mobile wallet adoption
~ Regulatory constraints
~ Intense competition
~ Consumer acceptance
~ Increasing market share
• What is the real driver behind getting a mobile wallet strategy?
• How to balance innovation, customer engagement and
satisfaction?
• What’s the future of Mobile Wallet in Asia Pacific?
Moderator:
Jun Won Jerry Choi, Director, Strategic Partnership and
Business Development, American Express, South Korea
Panelists:
Richard Oh, Head of Payments, Asia, PayPal, Singapore
Shubhrendu Khoche, VP, Senior Business Leader: Enterprise
Partnerships, MasterCard, Singapore
Varun Mittal, Group Head, Partnership and Marketing,
helloPay, Singapore
Amit Lakhotia, Vice President – Business, Tokopedia,
Indonesia
10:10 Morning Networking & Refreshment Break
Achieving Successful Mobile Wallet
10:40 Transforming Mobile Wallet Experience through
Samsung Pay
• Everything you need to know about Samsung Pay
• Benefitting from its value proposition
• Global expansion strategic plan
• Product roadmap and Samsung ecosystem
Seung Dan, Head of Samsung Pay Asia Pacific, Samsung
Electronics, South Korea
11:10 The Dynamics of Mobile Money Adoption & How to
Harness to Achieve Scale
• The foundations/drivers of mobile money growth
• The enhanced value proposition dance: The role of business
development and its comparison to the analogy of“many bullets
before the cannon-ball”
• The ingredients that point to readiness to scale. When you realise
it’s time to go big?
Kennedy Luhombo, Head Airtel Money Sales, Airtel Kenya,
Kenya
Mobile Wallet Opportunities in Indonesia
11:40 Implementing Mobile Money & Branchless Banking:
Difficulties & Opportunities
• Identifying research data and analysis related to Indonesia
consumer spending and its behavior
• Taking advantage of the untapped opportunities when internet,
e-commerce and mobile phone subscriber are booming
• Mandiri e-cash and Mandiri’s mobile money platform/product
~ What are the capabilities?
~ How is the performance?
• Discussing initiatives in branchless banking including mobile
money for the unbanked
~ Palm oil plantation
~ G2P Payment
Eril Firmansyah, Vice President of Transaction Banking Retail
Group, PT Bank Mandiri, Indonesia
PANELDISCUSSIONBANK’SPERSPECTIVE
TELCOOPERATOR’S
PERSPECTIVE
TELCOOPERATOR’S
PERSPECTIVE
MERCHANT’S
PERSPECTIVE
PANELDISCUSSION

3. 8:00 Registration & Morning Coffee
9:00 Chairperson’s Recap of Day One
Nader Henein, Regional Director, Product Security, Advisory,
BlackBerry, UAE
Innovations in Mobile Banking
9:10 Digital Wallets: Evolution & Disruption
• The emerging consumer experience
• Digital but not mobile phone?
• So what will you use your digital wallet for?
• Identity, AI, messaging, digital assistants and online and offline:
shaping wallets
Shubhrendu Khoche, VP, Senior Business Leader: Enterprise
Partnerships, MasterCard, Singapore
9:40 Innovation In Remittances
• The importance of a multi-channel strategy and its role in
transforming remittances
• The transition to digital – development of self-service channels
• Customer experience as a key differentiator
Michael Minassian, Senior Regional Director, Australia,
Indonesia & Oceania, MoneyGram International, Australia
10:10 Penetrating into the Financial Behavior of Consumer with
Mobile Money: Product & Market Approach
• Financial transaction profiling of consumers
• Consumer segmentation
• Service adoption and potential
• Penetration strategy
Raihan Islam, Head of Product, Pricing & Customer Lifecycle
Management, bKash, Bangladesh
10:40 Morning Networking & Refreshment Break
11:10 Innovation Digital Banking
• Mobile banking market in Cambodia
• Introducing the 1st integrated mobile banking app: features,
challenges and opportunities
• Maybank’s roadmap to mobile payment in Cambodia
Swapnil Deshmukh, Head, Virtual Banking & Payments,
Maybank, Cambodia
Mobile Wallet Strategic Partnership
11:40 Changing Payment Experience with Mobile Wallet
• Improve customer journey from digital acquisition to digital
growth
• Payment solutions to strengthen customer relationships to be
top of wallet
Jun Won Jerry Choi, Director, Business Development,
American Express, South Korea
12:10 Mobile Money: the Game Changer has Arrived
• Evolution of mobile money in emerging markets: what have we
seen?
• How will mobile money build on banking the underbanked?
• Potential to bring global corporates into the eco-system: cashless
payments in the B2C and C2B space
• Standard Chartered Bank’s participation: forging partnerships
with mobile wallet providers to grow these eco-systems
Mahesh Narayan, Executive Director, Transaction Banking,
Mobile & Innovations, Standard Chartered Bank, Singapore
4TH ANNUAL
CONFERENCE DAY TWO
WEDNESDAY
28 SEPTEMBER 2016
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.mobilewallet-asia.com
12:40 How Bank Can Integrate & Cooperate with Start-up
Fintech for Mutual Advantages
• Investing on fintech as an angel investor
• Building share ownership of fintech company to build mutual
cooperation
• Providing incubator for tech-guy from universities or community
to build as per bank needed and ideas of fintech
• Cased study: cooperation with fintech company to serve unbaked
community
Sigit Prihatmoko, Head of Strategic Planning Group,
PT Bank Negara Indonesia, Indonesia
13:10 Networking Luncheon
14:10 Merchant Acquisition & Partnership Building in Mobile
Commerce
• Finding the right partners and building solid partnerships in the
digital realm
• Analysing who your competitors are
• Leveraging on network effects
• Role of partnerships at use cases in mobile wallet ecosystem
Varun Mittal, Group Head, Partnership and Marketing,
helloPay, Singapore
14:40 Agent Network Accelerator &Women Inclusion in Mobile
Financial Services in Bangladesh
• Insights from the Agent Network Accelerator (ANA) research 2016
done by MicroSave in Bangladesh
~ The key challenges within the distribution lifecycle (Providers
Vs Agents)
~ Identifying the key aspects for OTC vs Self assisted transaction
~ Reasons for using OTC
~ Providers’ efforts to reduce the higher level of OTC usage
~ Regulatory views regarding the OTC
• Women Inclusion in MFS Bangladesh
~ Uptake of women in MFS (Agent vs Customer)
~ Level of usage among the women users
~ Level of awareness in women/female segment
~ Challenges for women uptake and the mitigation
• Current trend of Innovations & the Way Forward in MFS
Jakirul Islam, SeniorManager–CountryBusinessDevelopment
& Project Management, MicroSave, Bangladesh
15:10 Afternoon Networking & Refreshment Break
15:40 Bringing It All Together
After the summation of conference talks by the Chairman, all
participants are encouraged to share thoughts in an hour of
interactive and informal discussion. Share your ideas, ask questions,
listen to each suggestion and bring back to the office the key
takeaways from this dialogue.
• Critical questions about success in mobile commerce
• Concerns and Pitfalls
• The road forward
Facilitator: Nader Henein, Regional Director, Product Security,
Advisory, BlackBerry, UAE
17:00 End of Main Conference
CLOSINGINTERACTIVE
SESSION

4. POST-CONFERENCE WORKSHOPS: 29 SEPTEMBER 2016 | THURSDAY
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.mobilewallet-asia.com
4TH ANNUAL
WORKSHOPS
Kennedy Luhombo, Head Airtel Money Sales, Airtel Kenya,
Kenya
He is a Kenyan avid creative mind, innovator, mobile money expert
and a highly sort after consultant in the area of financial wellness.
He started his career at the first international call centre in East Africa,
KenCall Limited, selling mortgages to US citizens thousands of miles
away over the phone.
He began his forage into the telecommunications industry, and specifically Mobile
Money at Safaricom Limited back in 2010. At Safaricom, Kennedy worked in, and
led teams that were responsible for growing M-PESA’s distribution network, award
winning innovations such as Merchant Solutions, Mobile Banking Solutions, Micro-
finance, Micro-loans, systems migrations and upgrades, and many others.
Kennedy left Safaricom in March 2015 to join Kenya’s second largest
telecommunications company, Airtel Kenya with the specific intent of building Airtel
Money services into a strong challenger to M-PESA. To date, Kennedy has helped
grow Airtel Money’s distribution network and implemented specific programs that
have seen Airtel Money registered customers almost double, and active customers
more than triple in just one year.
PRE-CONFERENCE WORKSHOP: 26 SEPTEMBER 2016 | MONDAY
WORKSHOP A: 9:00AM TO 4:00PM Expanding Mobile Wallet
• Current development on mobile
wallet in South East Asia
• The spread of mobile wallet and
the growth prediction
• What make people switch?
• MobileWallet 2.0: Platform variety
to engage users
• Banks, telco companies, and
smartphone manufacturers are
competing each other to develop
e-wallet services
• For the Future: P2P Digital
Currency Assessment
• Will it become a complement or
an alternative?
• Who will be the buyers?
WORKSHOP LEADERS:
Jeffrey Bahar, Deputy Chief Executive Officer,
Spire Research and Consulting, Indonesia
He is currently serving as Deputy Chief Executive Officer at Spire Research and
Consulting – a leading research consultancy focused on global emerging markets.
Spire has worked with local, regional and international telecommunication and
finance & banking industries for market research and consulting projects across
different countries in Asia.
Though Jeffrey is based in Jakarta, Indonesia, he frequently travels within the ASEAN region and
offers his consulting expertise to leading companies in various industries. He consulted one of
the largest banks in Indonesia in launching e-Money in Indonesia in 2007, mobile wallet product
development for telecommunication operators in Malaysia and recently contributed with in-
depth market knowledge on mobile money and branchless banking in Indonesia through market
research studies for his clients. A few of the study outcomes are published as working paper for
public or shared in the form public dissemination seminars.
Jeffrey continues to play advisory role to mobile phone operators in Indonesia and Malaysia,
with its strong understanding and interest of the telecommunication industry, which he has
been following closely for the past 10 years.
Far Loon Yap, Business Development Director,
Spire Research and Consulting, Malaysia
Far Loon joined the Spire Research and Consulting
group in 2012 as the Telecommunication Specialist.
Far Loon began his career with Lucent Technologies in
2000. He had also held several positions in
Siemens Communications and various European telecom equipment
companies. He has had extensive experience in marketing, solutions
and delivering projects in multiple mobile telecommunication domain
in areas of Policy Control & Charging, Prepaid System, Roaming, Mobile
Internet & Content Delivery, SIM and Device Management and GSM
VAS.
Far Loon graduated from Monash University Australia with a Bachelor
degree in Electrical & Computing Engineering (with honours). He is
also certified in ITILV3 Foundation, a registered trademark by UK Office
Government of Commerce.
WORKSHOP B: 9:00AM TO 12:00PM Setting a Mobile Money Operation Up for
Take-off: Breaking from Establishment & into the Coveted Path to Maturity
Few mobile money operations survive what is referred to as the establishment
stage. Many more try to jump from establishment to the more complex
elements of a mature ecosystem without fixing the basics of establishment.
They surely die. The real hard work, confusion, and more often than not,
chaos, is prevalent at establishment. It is the very reason most operations try
to avoid it without knowing, with devastating and costly results. During the
workshop, we uncover what must be done right at establishment; have the
discipline to resist the lure of the“bright potential”but also stay focused on
what must be laid down as the clear path to maturity and beyond.
KEY TOPICS TO DISCUSS:
• Breaking down the“Establishment”and the ingredients of a strong mobile
money ecosystem foundation
• The discipline of“customer centricity”in the mobile money sense
• Knowing when it’s time for take-off, and who you must carry along, what
you must do
• The typical Mobile Money Innovation roadmap (so far), and the key drivers
• Building strong business development skill internally in preparation for
barrier breaking
WORKSHOP LEADER:
Mobile wallets are a new concept in South East Asia region and are currently still being introduced to the market. Lack of standardised process and implemented
solutions are obstructing the way, yet it offers various opportunities and growth potential for early movers.
KEY TOPICS TO DISCUSS:
WORKSHOP C: 1:00PM TO 4:00PM Customer, Customer, Customer! - Innovating in
the Mobile Wallet Age Using Creative Digital Change Practices
It is all about the customer in the age of digitalisation!
Innovative change methodologies can be used to bring the customer story
to live in the era of digital is paving the way for change enablement in
organisations. The purpose of the workshop is to outline the importance of
change management practices in startups as well as large scale organisations
and how change is not just about internal management, it is about being
able to influence and collaborate internally to service the customer. During
the workshop, the journey of MobileWallet technology and how digitalisation
has transformed the customer experience will be discussed as a case study.
LEARNING OUTCOMES INCLUDES:
• Understanding change management and where it can be used in the era
of digitalisation
• The customer journey and mobile wallet; and
• The importance of change enablement and innovation and creativity in
driving business objectives
KEY TOPICS TO DISCUSS:
• Change Management in the era of digitalisation
• Change innovators influencing organisations and ideas to respond to
market demands
• Embracing change management and accelerating test-learn and share in
business
Dr. Bernice Ly, Global Payments Change Lead in Australia and
Digital Innovator (Co-Founder of Digital Playlab)
Dr. Bernice Ly is passionate and has a track record in delivering
strategic and innovative business and technology change
management. Her digital professional change management
experience working with global and national companies spans across
Federal Government, Defence, Management Consulting, Aviation,
International Services, Finance, Insurance and Startup Industries. In addition to
consulting and working in-house for businesses, she has contracted independently
and has also experienced working for a global organisation based in the UK scoping
a transformation program. Bernice has led in business and technology transformation
agile and waterfall projects, delivering and sustaining change relating to people,
business, customer and technology processes.
Bernice has completed a Doctorate degree with USA academic commendation in
business and digital change management and have published technology articles
with a global startup internet business. She thrives on collaborating with people
who have diverse mindsets. Speaking two Asian languages, Bernice has provided
international advice and worked with global teams on volunteering community
development projects for not-for-profit organisations inThailand, Fiji and Indonesia.
Bernice has also collaborated with not-for-profits in Australia.
WORKSHOP LEADER:

5. SEPTEMBER 2016
4TH ANNUAL
26 – 29
Millennium Hotel Sirih
Jakarta, Indonesia
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.mobilewallet-asia.com
Country
■ Southeast Asia 50%
■ Other APAC Countries 45%
■ US/Europe & Middle East 5%
Industry
■ Banks/ Finance 25%
■ Telcos 25%
■ Government 5%
■ Retail/Merchant 5%
■ Cards/Network Association 10%
■ Mobile Device, Application &Technology 10%
■ Payment Processor 10%
■ Software Developer 5%
■ Consultants 5%
SPONSORSHIP SOLUTIONS CAN BE
TAILORED TO YOUR NEEDS!
To position your company as a market leader at this event, and to explore the range
of thought leadership, speaking, branding and marketing opportunities available,
pleasecontactMs.MaryMontero at+6565082481orMary.Montero@ibcasia.com.sg
WHAT THEY SAY ABOUT US
“Superb event, learned about
industry trends and good
opportunities for our bank, all very
important for setting our strategies.
I would recommend attending it next
year, the speakers and delegates alike
were informative and helpful”
~ Cantilan Bank Inc
“The event was fruitful & enriching,
I would definitely recommend to
others. Very good mix and blend of
people from different type of
industries, positions and walk of life”
~ CIMB Bank Berhad
“I’ve learned more about mobile
technology and how this technology
shall transform the financial section
in the future”
~ 1st Macro Bank
“Insightful. I had a good understanding
of what players in mobile wallet are
working on and its trends.”
~ American Express Int’l Inc
“Pool of rich mobile money wallets,
banks, MNOs and independent
service operators coming together
to share ideas to promote a cashless
global economy and advance the
financial inclusion agenda.”
~ Ecobank Ghana Limited
WHO WILL YOU MEET
Dear Colleagues and Friends,
Come and be part of what has become the quintessential event on mobile
money in APAC, IBC’s 4th Annual Mobile Wallet Conference. We will start by
providing updates on the initiatives and the startups that presented in past
years and dive into transformation strategies to capitalise on advancements in
the mobile money space, allowing you to energise sales without additional risk.
You’ll be able to listen to industry leaders and challenge them in an open forum.
View case studies across a range of varied industries to provide you with ideas
on what you could be doing today to change your business. Network with both
customers and vendors to put together a truly compelling offer for both your
existing and new markets.
The 2016 conference will take place on September 26th through the 29th at the
Millennium Hotel Sirih, located in Jakarta.
On behalf of the organising committee, it would be a pleasure and honor to
have you join us.
Nader Henein
Chairman of 4th Mobile Wallet Conference &
Regional Director, Advisory Division – Advanced Security Services
BlackBerry

6. 4th ANNUAL MOBILE WALLET 2016
Email
register@ibcasia.com.sg
Fax
+65 6508 2407
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+65 6508 2401
MAIL the attached registration form with your cheque to
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Web
www.mobilewallet-asia.com
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RESERVE YOUR PLACE TODAY!
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Millennium Hotel Sirih Jakarta
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All Workshops
USD 4,095 USD 4,295 USD 4,395 USD 3,995
❑ 3.5 Day Package: 2 Day Conference +
Workshop A + ❑ Workshop B OR ❑ Workshop C
❑ 3 Day Package: 2 Day Conference +
Workshop A
❑ 2-Day Package: 2 Day Conference Only
❑ 2.5 Day Package: 2 Day Conference +
❑ Workshop B OR ❑ Workshop C
❑ 4 Day Package: 2 Day Conference +
All Workshops USD 2,695 USD 2,795 USD 2,895 USD 2,495
If undelivered, please return to:
111 Somerset Road,
TripleOne Somerset #10-05, Singapore 238164
Tel: +65 6508 2400 Fax: +65 6508 2408
Speaker colleague Discount SAVE 15%
Present this form to receive 15% off the Normal conference rate