Mobile & Big Data
       Will Change Marketing Forever




                                       Photo: http://printmediacentr.com



August 17, 2012 ● @TheTimHayden ●   ● Minneapolis
Why mobile?
   (What’s the big deal? Really?)
US Cell Phone Ownership

                12%


                                                Smartphone
                                                Feature Phone
44%                             44%             No Cell Phone




SOURCE: “The Smartphone Consumer”, June 2012, Arbitron and Edison Research


                                                                             4
36% of smartphone owners
     have owned such a device
         less than 1 year!*
5         SOURCE: “The Smartphone Consumer”, June 2012, Arbitron and Edison Research
Where does
Mobile fit?
  (the world with mobile…the mobile life)
TODAY’S DIGITAL ECOSYSTEM
                    THE CURRENT DIGITAL ECOSYSTEM: WEB, SOCIAL, MOBILE, SEARCH
                                                                                                                                    Internal Properties (Intranets etc.)
                       Mobile
                      Properties
                                                                                             CORPORATE


                                               External Websites                                                               External Social Networks
                         BRAND
                        WEBSITES                MULTIBRAND




                                                                                                                                                                           social sharing
                                                 WEBSITES
search engines




                                                                                                         BRANDS
                                                                                MULTIBRAND


                                                                                                                                          BLOGGER
                                                                                                                                          OUTREACH             BLOGS
                                   CORPORATE                 RICH MEDIA
                                    WEBSITES                                                                         PARTNERSHIPS




                                                                          ADS
                                                                                                                  BANNER ADS




                 Owned +                                                                                                                             Paid +
                 Earned                                                                                                                              Earned
TOMORROW’S DIGITAL ECOSYSTEM
                     MOBILE TECHNOLOGY AND BEHAVIORS PART OF EVERYTHING
                                                                                                                            Internal Properties (Intranets etc.)



                                                                                        CORPORATE


                                               External Websites                                                     External Social Networks
                         BRAND
                        WEBSITES                MULTIBRAND




                                                                                                                                                                   social sharing
                                                 WEBSITES                                                                      LOCATION BASED
search engines




                                                                                                    BRANDS
                                                                          MULTIBRAND


                                                                                                                                      BLOGGER
                                                                                                                                      OUTREACH         BLOGS
                                   CORPORATE                 RICH MEDIA
                                    WEBSITES                                                                 PARTNERSHIPS




                                                                 ADS
                                                                                                             BANNER ADS
                                                                          DIGITAL OOH         NICHE APPS




                  Owned +                                                                                                                        Paid +
                  Earned                                                                                                                         Earned
MOBILE
           LIFE




HOME   WORK   STORE   PLAY
MOBILE BEHAVIOR, OR BEHAVIOUR
 Tablets                                    Smartphones
 • “Lean Back”                              • “On-the-go”
      –   Browser                                –   Texting
      –   News/Media                             –   Social
      –   Long Form Content                      –   Search/Inquiry
      –   Shopping: M-Commerce                   –   Shopping: Deals/Payments
      –   Games                                  –   Games
      –   Utility: Home & Business               –   Utility: Life & Play

NOTE: Use of both the browser and email are equally popular on smartphones and tablets, as so
  much of application verification and communication (with other utilities such as calendars)
                     behaviors require use of these legacy-desktop tools.
We Love Our
      Phones!
        (smartphone use today)


12
Never [Go Anywhere] Without It

                              "Smart" Dependency
  Almost Never
         Rarely
     Sometimes                                                    How Often Is Your
                                                                  [SmartPhone] With You or
Most of the Time                                                  Nearby…in Arm's Length?"
        Always

                   0%   10%   20%   30%   40%   50%   60%   70%
WE LOVE OUR CAMERAS
WE LOVE THE INTIMACY
WE LOVE TO INTERACT
WE LOVE THE CONNECTIONS
NPR: “Sideways Traffic” from Social




http://digitalservices.npr.org/post/why-mobile-web-matters - April 5, 2012
WE LOVE THE UTILITY
66% of Mobile
Search begins with
     OFFLINE
   Advertising!
    Source: Our Mobile Planet: United States, Google/Ipsos OTX MediaCT, US, May 2012
Source: Our Mobile Planet: United States, Google/Ipsos OTX MediaCT, US, May 2012
The Data
                   Location




Search                               Time/Date
Terms
                  Context



         Device               Language
          Type
The Big Data
• Unique Identifiers
  • Phone number
  • Email
• Cookies
• Deep-rooted Apps

PROPINQUITY + RELEVANCY
MOBILE ADVERTISING!
Trends
       Shaping
     “Mobile Next”
         (the world is a changin’)


24
The Rise of the Supply-Side
Visual Storytelling


        250       Million
         Photos Per Day
Face-to-Face Communications




        …and voice: SIRI, GoogleVoice…
Decline in Social Media &
           Online Attention

• We have better things to do, places to go and
  people to see.
• It is illegal in almost every state to look at/touch
  your phone while driving.
• Apps, SMS texting, Apps, email, Apps!
• We run into each other if we stare at our phones
  while walking.
Think
 Mobile Behavior
     before
Mobile Technology
Questions?


            Tim Hayden
                    EARNED
                   media
     tim.hayden@edelman.com
          @TheTimHayden
30

Mobile & Big Data Will Change Marketing Forever

  • 1.
    Mobile & BigData Will Change Marketing Forever Photo: http://printmediacentr.com August 17, 2012 ● @TheTimHayden ● ● Minneapolis
  • 2.
    Why mobile? (What’s the big deal? Really?)
  • 4.
    US Cell PhoneOwnership 12% Smartphone Feature Phone 44% 44% No Cell Phone SOURCE: “The Smartphone Consumer”, June 2012, Arbitron and Edison Research 4
  • 5.
    36% of smartphoneowners have owned such a device less than 1 year!* 5 SOURCE: “The Smartphone Consumer”, June 2012, Arbitron and Edison Research
  • 6.
    Where does Mobile fit? (the world with mobile…the mobile life)
  • 7.
    TODAY’S DIGITAL ECOSYSTEM THE CURRENT DIGITAL ECOSYSTEM: WEB, SOCIAL, MOBILE, SEARCH Internal Properties (Intranets etc.) Mobile Properties CORPORATE External Websites External Social Networks BRAND WEBSITES MULTIBRAND social sharing WEBSITES search engines BRANDS MULTIBRAND BLOGGER OUTREACH BLOGS CORPORATE RICH MEDIA WEBSITES PARTNERSHIPS ADS BANNER ADS Owned + Paid + Earned Earned
  • 8.
    TOMORROW’S DIGITAL ECOSYSTEM MOBILE TECHNOLOGY AND BEHAVIORS PART OF EVERYTHING Internal Properties (Intranets etc.) CORPORATE External Websites External Social Networks BRAND WEBSITES MULTIBRAND social sharing WEBSITES LOCATION BASED search engines BRANDS MULTIBRAND BLOGGER OUTREACH BLOGS CORPORATE RICH MEDIA WEBSITES PARTNERSHIPS ADS BANNER ADS DIGITAL OOH NICHE APPS Owned + Paid + Earned Earned
  • 9.
    MOBILE LIFE HOME WORK STORE PLAY
  • 10.
    MOBILE BEHAVIOR, ORBEHAVIOUR Tablets Smartphones • “Lean Back” • “On-the-go” – Browser – Texting – News/Media – Social – Long Form Content – Search/Inquiry – Shopping: M-Commerce – Shopping: Deals/Payments – Games – Games – Utility: Home & Business – Utility: Life & Play NOTE: Use of both the browser and email are equally popular on smartphones and tablets, as so much of application verification and communication (with other utilities such as calendars) behaviors require use of these legacy-desktop tools.
  • 12.
    We Love Our Phones! (smartphone use today) 12
  • 13.
    Never [Go Anywhere]Without It "Smart" Dependency Almost Never Rarely Sometimes How Often Is Your [SmartPhone] With You or Most of the Time Nearby…in Arm's Length?" Always 0% 10% 20% 30% 40% 50% 60% 70%
  • 14.
    WE LOVE OURCAMERAS
  • 15.
    WE LOVE THEINTIMACY
  • 16.
    WE LOVE TOINTERACT
  • 17.
    WE LOVE THECONNECTIONS
  • 18.
    NPR: “Sideways Traffic”from Social http://digitalservices.npr.org/post/why-mobile-web-matters - April 5, 2012
  • 19.
    WE LOVE THEUTILITY
  • 20.
    66% of Mobile Searchbegins with OFFLINE Advertising! Source: Our Mobile Planet: United States, Google/Ipsos OTX MediaCT, US, May 2012
  • 21.
    Source: Our MobilePlanet: United States, Google/Ipsos OTX MediaCT, US, May 2012
  • 22.
    The Data Location Search Time/Date Terms Context Device Language Type
  • 23.
    The Big Data •Unique Identifiers • Phone number • Email • Cookies • Deep-rooted Apps PROPINQUITY + RELEVANCY MOBILE ADVERTISING!
  • 24.
    Trends Shaping “Mobile Next” (the world is a changin’) 24
  • 25.
    The Rise ofthe Supply-Side
  • 26.
    Visual Storytelling 250 Million Photos Per Day
  • 27.
    Face-to-Face Communications …and voice: SIRI, GoogleVoice…
  • 28.
    Decline in SocialMedia & Online Attention • We have better things to do, places to go and people to see. • It is illegal in almost every state to look at/touch your phone while driving. • Apps, SMS texting, Apps, email, Apps! • We run into each other if we stare at our phones while walking.
  • 29.
    Think Mobile Behavior before Mobile Technology
  • 30.
    Questions? Tim Hayden EARNED media tim.hayden@edelman.com @TheTimHayden 30