Learn about the 7 mistakes non-profit organisations make when building and marketing their mobile apps.
Shanelle Newton Clapham talks about how non-profits can give their supporters a great experience by building better apps and measure their effectiveness.
You can listen to the webinar here: http://www.apps4change.org.au/LearningCentre/Webinars.aspx
Avoid these common mistakes when creating mobile appqsstechnosoft1
So, what’s the reason behind most of the mobile app failure? Here we have listed top reasons that may be causing your mobile app to fail and what can be done to avoid its failure.
The importance of User Experience (UX) in retaining your app users. This presentation shows app owners how to onboard and keep users. Includes statistics on current worldwide app and device usage and examples of successful apps.
With the market for apps being extremely crowded and the quality bar rising continuously, the era of the get rich quick apps have long gone by and the real challenge for the marketers/ App Entrepreneur is to gain a significant mindshare of their user base.
This is where the significance of Mobile App retention comes in. With so many apps to download and use on the app store, most of the apps get lost among the collection of apps downloaded by the user or gets deleted soon after download. It is estimated that in case of most apps within a period of 3 months, over ¾th of their customer base is long gone, which in all sense affects your ARPU and in turn your net revenue.
App Entrepreneurs have a retention problem rather than a discovery problem. The ASO techniques are extremely important in getting apps visibility on the app store and maybe a few downloads but with the plethora of apps on the app store and the relatively low barrier to delete an app from a mobile, the major challenge for an app maker/ marketer is to increase the user retention and with it the Lifetime value of their users.
Patient Engagement is proving to be an efficient strategy for healthcare providers to improve awareness and prescription compliance, reduce readmission's, and increase the patients’ trust.
Avoid these common mistakes when creating mobile appqsstechnosoft1
So, what’s the reason behind most of the mobile app failure? Here we have listed top reasons that may be causing your mobile app to fail and what can be done to avoid its failure.
The importance of User Experience (UX) in retaining your app users. This presentation shows app owners how to onboard and keep users. Includes statistics on current worldwide app and device usage and examples of successful apps.
With the market for apps being extremely crowded and the quality bar rising continuously, the era of the get rich quick apps have long gone by and the real challenge for the marketers/ App Entrepreneur is to gain a significant mindshare of their user base.
This is where the significance of Mobile App retention comes in. With so many apps to download and use on the app store, most of the apps get lost among the collection of apps downloaded by the user or gets deleted soon after download. It is estimated that in case of most apps within a period of 3 months, over ¾th of their customer base is long gone, which in all sense affects your ARPU and in turn your net revenue.
App Entrepreneurs have a retention problem rather than a discovery problem. The ASO techniques are extremely important in getting apps visibility on the app store and maybe a few downloads but with the plethora of apps on the app store and the relatively low barrier to delete an app from a mobile, the major challenge for an app maker/ marketer is to increase the user retention and with it the Lifetime value of their users.
Patient Engagement is proving to be an efficient strategy for healthcare providers to improve awareness and prescription compliance, reduce readmission's, and increase the patients’ trust.
Localytics Feed Your App Breakfast- SeattleLocalytics
How to prevent the engagement channels that apps provide, including push and in- app messaging, from sharing the same fate as email. Push and in-app messages provide a chance to build a relationship with a customer, and every message should be considered not as an individual campaign but as one of many interactions with your customer.
Localytics ENGAGE Opening Keynote with Raj AggarwalLocalytics
Localytics' co-founder and CEO, Raj Aggarwal, talked about the explosion of apps and what is driving this growth, as well as how it's changing the way organizations are making technology decisions. Additionally, Raj shared some original research from a survey of 1,000 mobile device users conducted by Localytics.
Mobile Healthcare Apps: 7 things to remember to get your app noticedScott Hague
The presentation was conducted at an event organised by the NHS Innovations South East and was hosted at the Maidstone & Tunbridge Wells NHS Trust and will provide you with 7 key points to implement, consider and remember when trying to get your healthcare app noticed.
How to get your app noticed. Often, too much time, energy and money is spent during the design and development phase of a mobile app with little consideration on a launch and marketing strategy. Many healthcare organisations wonder 'what next.
11 pre and post launch mobile app marketing pitfalls to avoid Expert Seo
http://www.theexpertseo.com/internet-marketing/iphone-applications-marketing.html....
Search engine optimization, or SEO, is the leading method of internet marketing used to attract relevant visitors to your website. SEO techniques ensure that your website is highly ranked on search results for queries related to your business.
Webinar: Poq & Localytics Present How To Transform Your Retail Brand From Dig...Localytics
Localytics and Poq explore why apps are the new loyalty card, and the steps needed to take to make sure your retail brand is ready for a mobile takeover.
Are your mobile marketing campaigns hitting their goals? Different marketing objectives often require different approaches, especially when it comes to understanding mobile acquisition and user retention. This webinar will examine four different campaign types you can implement to reach your marketing goals.
#CMOUS Staying ahead on mobile - challenges, measurement and strategiesJennifer Wong
In this session we will take a fresh look at how businesses get their messages to their targets, we see a new philosophy driving marketing mix planning centered on mobile.
Learn how to increase user engagement and app retention for your app. Mobile marketing and app promotion tips from Sunil Thomas, CEO for Clevertap & Gary Yentin, CEO for App Promo in this exclusive seminar in Toronto, Canada.
Final assignment OF IIM-L INTERNSHIP - GETFIT MARKETING PLANAnkan Mukherjee
Slides made by ANKAN MUKHERJEE, IIT-ROORKEE, under the guidance and supervision during the Internship of Marketing Management by Prof. SAMEER MATHUR of IIM-Lucknow from 13 June- 10 July, 2016.........
Presenting our growth series to discover how top leaders in Google, Branch, CleverTap, and GrowthX are reimagining acquisition, engagement, and retention for today and beyond.
Content & Engagement
Key learnings:
-Engagement frameworks that drive growth
-How to build an engagement engine in your company
There is a lot of cool stuff being done by charities in the digital space. We focus on the 5 key digital channels - Search, Email, Mobile, Social Media and Display.
This presentation is designed to inspire non-profit organisations to do more in the digital space. This is cool stuff that is possible to implement, rather than out of reach cool stuff that requires massive budgets and resources.
We're on a mission to give every donor a great online experience.
Parachute Digital supports non-profit organisations to acquire and retain supporters through digital channels.
Localytics Feed Your App Breakfast- SeattleLocalytics
How to prevent the engagement channels that apps provide, including push and in- app messaging, from sharing the same fate as email. Push and in-app messages provide a chance to build a relationship with a customer, and every message should be considered not as an individual campaign but as one of many interactions with your customer.
Localytics ENGAGE Opening Keynote with Raj AggarwalLocalytics
Localytics' co-founder and CEO, Raj Aggarwal, talked about the explosion of apps and what is driving this growth, as well as how it's changing the way organizations are making technology decisions. Additionally, Raj shared some original research from a survey of 1,000 mobile device users conducted by Localytics.
Mobile Healthcare Apps: 7 things to remember to get your app noticedScott Hague
The presentation was conducted at an event organised by the NHS Innovations South East and was hosted at the Maidstone & Tunbridge Wells NHS Trust and will provide you with 7 key points to implement, consider and remember when trying to get your healthcare app noticed.
How to get your app noticed. Often, too much time, energy and money is spent during the design and development phase of a mobile app with little consideration on a launch and marketing strategy. Many healthcare organisations wonder 'what next.
11 pre and post launch mobile app marketing pitfalls to avoid Expert Seo
http://www.theexpertseo.com/internet-marketing/iphone-applications-marketing.html....
Search engine optimization, or SEO, is the leading method of internet marketing used to attract relevant visitors to your website. SEO techniques ensure that your website is highly ranked on search results for queries related to your business.
Webinar: Poq & Localytics Present How To Transform Your Retail Brand From Dig...Localytics
Localytics and Poq explore why apps are the new loyalty card, and the steps needed to take to make sure your retail brand is ready for a mobile takeover.
Are your mobile marketing campaigns hitting their goals? Different marketing objectives often require different approaches, especially when it comes to understanding mobile acquisition and user retention. This webinar will examine four different campaign types you can implement to reach your marketing goals.
#CMOUS Staying ahead on mobile - challenges, measurement and strategiesJennifer Wong
In this session we will take a fresh look at how businesses get their messages to their targets, we see a new philosophy driving marketing mix planning centered on mobile.
Learn how to increase user engagement and app retention for your app. Mobile marketing and app promotion tips from Sunil Thomas, CEO for Clevertap & Gary Yentin, CEO for App Promo in this exclusive seminar in Toronto, Canada.
Final assignment OF IIM-L INTERNSHIP - GETFIT MARKETING PLANAnkan Mukherjee
Slides made by ANKAN MUKHERJEE, IIT-ROORKEE, under the guidance and supervision during the Internship of Marketing Management by Prof. SAMEER MATHUR of IIM-Lucknow from 13 June- 10 July, 2016.........
Presenting our growth series to discover how top leaders in Google, Branch, CleverTap, and GrowthX are reimagining acquisition, engagement, and retention for today and beyond.
Content & Engagement
Key learnings:
-Engagement frameworks that drive growth
-How to build an engagement engine in your company
There is a lot of cool stuff being done by charities in the digital space. We focus on the 5 key digital channels - Search, Email, Mobile, Social Media and Display.
This presentation is designed to inspire non-profit organisations to do more in the digital space. This is cool stuff that is possible to implement, rather than out of reach cool stuff that requires massive budgets and resources.
We're on a mission to give every donor a great online experience.
Parachute Digital supports non-profit organisations to acquire and retain supporters through digital channels.
Parachute Digital is all about helping non-profit organisations make more money online by giving their supporters a better experience.
In this email marketing presentation Shanelle Newton Clapham shares very specific tactics to get people to open emails, to click on emails and how to motivate them to donate to charities and not-for-profit organisations.
This is a very specific guide that will help you improve your email marketing.
Digital should be a part of every organisation's marketing & fundraising strategy.
As marketers and fundraiser's who are responsible for delivering the budget, we need to be able to influence our executive team and board members when we want to invest in a new fundraising channel.
This presentation gives you 5 case studies and 5 clear steps to help convince your board why digital fundraising is worth the investment.
Content Marketing is the 2nd of the Digital Marketing Fundamentals taught in Parachute Digital's 12 week online marketing course - the Learn & Implement Digital Academy http://www.parachutedigitalmarketing.com.au/our-services-are-digital-adventures/learn-implement-digital-academy/
In this lesson we go over the elements of telling a good story, that will engage and retain your customers or donors. We then spend some time understand what "content" is in a digital context. We go through loads of great examples of online content marketing and then we look into Content Marketing Strategies.
Presentation for our Delicious Digital Breakfast seminar about Writing Webpages That Convert. Learn more about SEO, webpage structure and landingpages.
Parachute Digital benchmarked 100 Australian website donation pages against 59 points of criteria and got donor insights from a survey and in dept interviews with donors.
Parachute Digital showcase 5 things charities and non-profits can do to create online donation pages that deliver real revenue.
1. Keep the form to one page with minimal fields
2. Make it easy to use on mobile devices
3. Chunk the content
4. Make sure the form is safe and data is validated
5. Be grateful and say thank you well
Mobile is already a game changer for banking and travel and in the charity sector it must become more important. If organisations want to claim they are donor centric, then they must behave as their donors do.
In this presentation Shanelle Newton Clapham from Parachute Digital gives ideas, inspiration and case studies for how non-profit organisations can Make the Most of Mobile in their marketing and fundraising.
The Wilderness Society worked with Parachute Digital to create a regular giving donor acquisition strategy using digital channels to acquire new supporters online.
Shanelle Newton Clapham and Paul Bailey discuss how to integrate your online and offline fundraising channels to acquire new regular giving donors for your charity.
Telling stories is an important part of digital marketing and fundraising. Digital storytelling is just the same as any other kind of storytelling - in some ways. But as digital marketers and people who write for the web, it would be remiss of us to not take full advantage of the interactivity afforded to us with online channels.
This is training on the elements of content marketing but specifically how to tell stories that raise money for non-profit organisations. And of course we have a bunch of case studies - both good and bad examples.
Is There Something Missing? Self-Presentation Practices on Tinder Janelle Ward
The desire to connect with other people for romantic or intimate purposes is an age-old activity. Mobile dating applications have exploded in popularity in recent years. As these applications become mainstream, so does the urgency to re-explore the issue of virtual self-presentation: how men and women present themselves to potential partners. The matchmaking mobile app Tinder has 50 million global users and 1.5 million users in the Netherlands. The research question asks, what are the self-presentation practices of Tinder users? This paper presents the results of 21 semi-structured interviews with Tinder users in the Netherlands. Analysis revealed two types of users in terms of impression motivation: the indifferent and the ambitious. For all interviewees, impression construction was a carefully chosen process complete with various “props.” Interviewees used photos and texts to illustrate attractiveness, personality and interests, but also their social class and education level. Especially noteworthy was the mirroring of self-presentation with one’s potential matches, as users overwhelmingly reported searching for people “like them.” This research provides both empirical and theoretical contributions into user experiences and perceptions within a still under-researched area.
Learn how to use search engine marketing to increase visibility and traffic to your website. This course provides fundamental knowledge of Google’s sponsored listings (pay-per-click ads) and also gives an introduction in to budget requirements and metrics used to measure and optimize ad performance. Additionally, this course delves in to the world of search engine optimization, educating students on Google’s latest algorithm updates and providing insight on how to use these new changes to organically move your website to the first page of Google search engine results pages.
Shanelle Newton Clapham talks about how to add digital fundraising touch points into a non-profit's supporter and donor journey.
Online marketing and fundraising should follow the same principles as offline fundraising. It's just a different execution.
The donor is truly multi-channel and so should organisation's fundraising strategy.
In this presentation, two Australian Non-Profit Fundraising industry leaders, Shanelle Newton Clapham of Parachute Digital and Ashley Rose of MonDial Fundraising, talk about how charities can get the most out of the using Digital Leads they generate for Regular Giving Donor Acquisition via Telefundraising.
How to Launch a Mobile App Guide How-To GuideDemand Metric
Executive Summary
A mobile app is a software application designed for smartphones, tablets and other mobile devices that has been built on a mobile operating system such as iOS, Android, Blackberry and Windows.
Mobile apps were originally developed for productivity and information retrieval. Today, over 91% of all U.S. citizens have their mobile device within reach 24/7 (Morgan Stanley). The rising use and accessibility of mobile phones has influenced many companies to enter this growing market with new and innovative use cases.
This How-To Guide discusses the benefits of creating a mobile app, things to consider before building a mobile app and an action plan to help you launch your new app.
Read this brief 5-page guide to understand the following:
Benefits of creating a mobile app
Things to consider
Action plan for launching your mobile app
Demand Metric's How-To Guides are designed to provide practical, on-the-job training and education and provide context for using our premium tools & templates. If there is a topic that you would like to see covered, please contact us at info@demandmetric.com (link sends e-mail) to make a content request.
We all are aware that without marketing no product can sustain the tough competitive market, unless you have an exceptional product that doesn’t require marketing, which is quite rare. Even big brands can’t escape the necessity of marketing.
App stores, in such a short time, have grown beyond imagination. Today, there are more than 1.6 millions of apps, which mean you need to have a strong app marketing strategy to ensure that you app gets desired visibility in app stores
Read More: http://mobisoftinfotech.com/resources/wp-content/uploads/2015/12/App-Merketing-Pitfalls.pdf
App marketing is crucial since it will help you increase your app visibility and improves downloads. Thus, avoid these 5 marketing pitfalls - mobisoftinfotech.com
App market has gone tremendously in the recent past. This young market has flourished beyond imagination and is expanding at a much faster rate. In such a market, it is necessary that you have right marketing strategy in whose absence sustaining would be close to impossible.
This is why today every app owner demands a well experienced app marketing expert who could help them market their app on different app stores. Though, one rely completely on the app marketing expert, there are certain pointers that can be missed easily.
For instance, content. For an app owner, content may not play vital role in app marketing whereas it could be used wisely to generate traffic and make your app visible on app stores. One can write blogs, publish social media posts, and can use App Store Optimization technique to get the attention of their potential users.
Likewise, the loading speed of your app would play a vital role in helping you get desired attention. You need to ensure that your app should load fast, within seconds; otherwise your potential users won’t show any interest on your app, and thus the chances of moving out of the app store increases. So, if you want to stay up in the market, avoiding these app marketing pitfalls are important
04: How To Engage And Retain Your Current And Future UsersLogan Merrick
In this episode of The Buzinga Podcast, Logan talks about a big issue for developers - retention. Here's how to engage and retain your users so you are squeezing the most value from them.
11 Mobile App Retention Strategies for 2016TechAhead
From developer or mobile app business perspective, key factor for developing apps is earning revenues either by selling apps, ad space or end user data to other companies. A closer look at growth of mobile app revenue from 2011 – 2015 and further forecast through 2017 gives a rosy picture.
Mobile App Development Process and everything you need to Know.pdfH&M INNOVANCE LLP
Mobile app development plays a vital role in modern business strategies. With the rising usage of smartphones and tablets, businesses now recognize the importance of establishing a mobile presence to effectively engage their customers. However, developing a mobile app requires a meticulous and comprehensive process. In this article, we will explore the process of mobile app development, covering all the essential aspects to help you create a successful mobile application.
Optimizely Workshop: Mobile Walkthrough Optimizely
Testing and optimizing your mobile apps can help with shorter development cycles, data-driven decision-making, and higher user conversion rates. In this highly interactive session, we encourage you to bring your app (or a sample app), and we’ll walk through the top-to-tail process for using Optimizely on your mobile app. This training is designed for iOS and Android developers who are looking to use Optimizely on their mobile apps.
Mobile App Development & Marketing Tips - Fueled Collective & CleverTapCleverTap
Best practices and secrets to building top selling mobile apps. Mobile app and marketing tips from Rameet Chawla of Fueled and CleverTap a mobile engagement platform.
10 Mobile Application Performance Metrics That You Should Be Monitoring in 20...Stackupsolutions
There are millions of apps vying in a similar niche and giving tough times to one another. So, identifying apps with optimal performance and better customer satisfaction is difficult yet critical.
Mobile App Optimizaiton for Acquisition, Activation, Retention Optimizely
With millions of apps in the App Store and Google Play, it can be hard to stand out. And, user acquisition is only half the battle: 80-90% of downloaded apps are used once and then deleted.
Today, best-in-class apps are meticulously focused on building lasting relationships with their users through optimization. In this webinar, we’ll cover the essential optimization principles necessary for user acquisition, activation, and retention.
You'll learn:
-Best practices for identifying optimization goals
-Key mobile metrics you’ll need to guide the process
-A decision-making framework for choosing what to A/B test
-Experiment success stories from app development teams
The Ten Commandments of App Marketing - Big Ideas Machine at Digital Growth DayOMN
Digital Growth Day: September 18, 2014
THE TEN COMMANDMENTS OF MOBILE APP MARKETING
Everyone knows that apps are the future - but how do you market them? With hundreds of apps launching every day, how do you build an audience, reach the media, and get your app featured on the app stores? Most importantly of all, how can you turn your app into a business?
We'll share the ten essential considerations that any brand or publisher needs to address when launching an app, and give an up-to-date viewpoint on the challenges and rewards of the app business.
James Kaye, Director, Big Ideas Machine
John Ozimek, Director, Big Ideas Machine
Ten simple rules that anyone planning on launching a mobile app needs to follow.
Crafted from several years of blood, sweat and tears in marketing apps, in this presentation we share key statistics on the app industry and the real chance of successfully launching a mobile app.
The ten commandments are based on industry best-practice insight, can be followed by anyone - from a bedroom coder to established big-name publishers.
This preview of the full report is based on the survey of 800+ app marketers from around the world. The survey revealed compelling insights into the world of mobile app marketing including the goals, challenges, budgets as well as strategies for user acquisition, retention, measurement, and attribution used by app marketers.
Download the full report here - http://go.inmobi.net/the-state-of-mobile-app-performance-marketing-report
The things that determine how fundraising works in a country are more about TRUST and REGULATION and BANKING than they are about culture, language or country.
See how fundraising differs across countries and cultures, and how it is still the same.
Shanelle Newton Clapham is a #digitalfundraising expert from Australia and she's talking about how Australia is a multi-cultural country and we need more diversity in our fundraising communications, segmentation and personalisation.
Learn how to track your digital fundraising campaign conversions back to the source. What that means is the unique ad that delivered the lead or donation, and the target audience as well as the digital channel
PURLS are personalised URLs that you can create to personalise the landing page or donation page experience for your donors.
That means variable text, firstname personalisation, pre-filling forms and dollar amounts.
It's about making it EASY for your donor to give.
Fundraisers and charity organisations in Australia seem to mostly believe that older people are not online and don't give that way - but we wondered if this had changed because of the COVID-19 pandemic. So we did some research to find out if older donors give online?
Learn what are the most important elements charities need to include in their digital fundraising strategy to raise more money online. Also case studies on how charities are using digital to prospect for bequestors/ Gifts in Wills.
Parachute Digital's Tania Ahmed, Marcos Sastre and Shanelle Newton Clapham show charities how to leverage digital fundraising platforms in Australia to raise more money online for their cause.
In this presentation, Shanelle Newton Clapham and Mamta Bhatt will share case studies of Australian charities that have had successful digital fundraising campaigns to acquire new donors to support their organisation and cause, via online channels. That's people making a direct online donation, sometimes a monthly donation, and showing how digital acquisition ROI compares to other traditional channels of donor acquisition.
During the corona virus pandemic, many charities have received an influx of calls from donors requesting to cancel their monthly donation - because that's the only way it can be done. Charities are offering donors the option to PAUSE or DOWNGRADE their donation as a first option, in an effort to retain donors. But should non-profit organisations give their donors the option to pause or cancel their donation from the website, without having to call?
In this presentation, Parachute Digital have mocked up 2 different ways this could work for your donors.
See Content & Organic Search case studies from 6 Australian charities that show how organisations benefit from investment in content and search for fundraising and campaigning. Specific examples show higher conversion rates and average donation amounts from people who visit from Google.
People that come from content and organic search (Google) also have higher engagement with content (longer time on site, view more pages) and they do convert to sign their name to petitions, download PDFs and sign up for newsletters.
Case studies from ASRC, WWF-Australia, MS Research Australia, Peter Mac Foundation, Fred Hollows and Cure Brain Cancer Foundation.
Finding the perfect donor match for your charity is hard, even with all the best online targeting. So when you do find a donor who cares about your organisation and cause, you need to onboard them with a digital donor journey to make them feel loved and special.
You already know all the challenges Schools and Universities face when trying to engage their Parents & Alumni in giving.
In this session Shanelle will show you how to use digital channels to tackle the challenges:
Find your alumni (build your donor database - what digital channels to use)
Create active Alumni that ask you how they can be involved (opt in to receive communications)
Connect parents to something bigger than their family (be part of a tribe/ community)
Get Parents to actually want to give and contribute more (increase number of gifts & lifetime value)
Give them an easy way to give (website donation pages, SMS and more).
Email marketing has been the cornerstone of most online marketing and digital fundraising campaigns for the last 15 years. But email response rates are in decline.
Here are 3 clear tactics that you can employ to improve your results from email.
Anglicare was Parachute Digital's first client to personalise the donor experience for both direct mail donors and email donors.
In this presentation we should the results of personalising the content, pre-filling the donation form and showing the donor's last donation amount and how it drives a higher average gift and a better conversion rate.
Shanelle Newton Clapham is working hard to get charities to the opportunity that mobile can present for their fundraising campaigns, especially events.
Parachute Digital is a marketing and fundraising consultancy that offers not for profit organisations the opportunity to make more money online and give their supporters a great digital experience.
More from Shanelle Clapham Digital Fundraising (15)
3. What we’re going to cover
1. Common pitfalls & mistakes
2. Why some apps are more successful
3. Measuring Effectiveness of your App
4. Tools for monitoring app activity.
4. 7 mistakes non-profits make
Build an app:
1. that doesn’t do anything
2. & not promote it
3. & not invest in a responsive website
4. & not launch it with an appeal/ campaign
5. & not track its usage
6. & not keep it up to date
7. because they think they should
.
14. It’s unbelievable
January 2014
- 1.4 million apps available
- 1 billion iPhone apps downloaded mth
- Ave. user has 15 apps installed
- 25% never used again after download.
70% of global brands have
no metrics or strategy in place!!!
15. What to measure
Users. Behaviour. Performance.
Unique Drop off Load time
Downloads Actions Crashes
Sessions Social Platform
16. Mobile app analytics tools
Users. Behaviour. Performance.
- Google Mobile App Analytics
- Webtrends mobile analytics
- Flurry
- Appsflyer
- Bloodhouse QA
- Test & Target
- Adobe AudienceManager.
17. Free chapter of book
http://www.parachutedigitalmarketing.com.au/resources-and-free-stuff/integrating-digital-fundraising-mix/
http://www.parachutedigitalmarketing.com.au/shop/
http://info.localytics.com/blog/the-8-mobile-app-metrics-that-matter
Mobile hit critical mass in 2011
Mobile is at a stage where the Internet was 15 years ago and social media just five years ago - usage is huge and ramping fast.
81% of australians have a smartphone. 53% own a smartphone, tablet and computer http://frontieradvertising.com.au/homepage/deloitte-australia-media-usage-preferences-2014/
Build an app that doesn’t do anything – it must have a purpose
Build an app and not promote it – cut through the 1.4 million iphone apps
Build an app but not invest in a mobile responsive website – be consistent
Build an app and not launch it with an appeal/ campaign – every marketing channel needs a strategy
Build an app and not track its usage – know what is & isn’t working
Build an app and not keep it up to date – it’s not set and forget
Build an app because they think they should – you need a reason why.
The effectiveness of your app should be based on your customer’s usage
25% of mobile apps never used again after download
If your customer has a good experience, they will likely use it again BUT they will definitely use it again if you prompt them
People are most engaged when they first download an app, so you need to capture and keep their interest in those initial days and weeks
Make sure they have a great first experience
Ensure that your app delivers to the promise you made
Send them messages to show them how to get the most out of your app
The numbers don’t lie.
Measurement is critical to driving user experience and return visitors
Lifetime value is your primary revenue metric, representing the financial value of the app and how much each app user or customer is worth in his or her lifetime. It can be split out by average monthly value or value per customer, capturing worth over time financially and also in terms of loyalty and evangelism.
1.4 million apps - http://www.pocketgamer.biz/metrics/app-store/
Other stats - https://webtrends.com/files/overview/Overview-Mobile-Webtrends.pdf
Users. Behaviour. Performance.
number of user Session interval is the time between the user’s first session and his or her next one, showing the frequency with which your users open the app.When you know the typical time lapse between sessions per user segment, you can better optimize the user experience to prompt regular opens
nique users
number of active users
visitor flow and drop-off
Donation abandonment
social referrals
custom variables.
It should also capture performance-related metrics such as
number of crashes
load time at launch
load time per view
number of times deleted.
Measuring these things helps to identify issues associated with bad user experience, unresponsive app performance or app discoverability & focus future product development.
In-App Analytics vs. Web Analytics. Gathering analytics from a mobile website is very different from gathering them for a mobile app, primarily due to differences in navigational and usage patterns. Mobile websites are designed around pages—heavily reliant on clicks or taps to capture user interaction—whereas mobile apps are designed around behaviors, using gestures to capture interaction. Recognizing the difference between the two will clarify which metrics to capture and will help avoid any confusion down the road