Michael Floriani is a project manager with over 10 years of experience managing technology and operations projects across multiple industries. He has a proven track record of successfully delivering projects on time and under budget, while also improving processes and driving cost savings and revenue generation. His background includes positions in project management, operations management, technical account management, and corporate training.

1. MICHAEL J. FLORIANI, PMP
2 Southwind Lane • Downingtown, PA 19335 • mfloriani@verizon.net • (610) 518-0587
SKILLS SUMMARY
Over 10 years in technology and operations project management. Experience with planning and
overseeing projects, training and process improvement. Knowledge in product development and
account management. Team player in creating high-quality processes and procedures. Expertise within
varied industries, especially those with planning and implementation challenges.
ACCOMPLISHMENTS
Wind-Lock Corporation
 Reduced transportation costs by $175,000 through streamlined integration processes.
 Reduced packaging holding costs by 20% by creating a vendor-managed inventory system.
 Increased customer service efficiencies by 50% and reduced costs more than $65,000 by
developing a new corporate product return process.
 Generated revenues of $2.5 million and gross margin of 43.2% by creating a strategic
corporate/vendor relationship.
 Decreased costs by 15% on $1 million ERP implementation while meeting all deadlines.
Sikorsky Global Helicopters
 Improved communications of project performance through the development and
implementation of a project scorecard.
Unisys Corporation
 Achieved $1.4 million sales engagement by developing “proof-of-concept” server test project
for major healthcare account.
 Won $800,000 healthcare service contract by developing and presenting Disaster Recovery
marketing value proposition to executives at major healthcare conference.
 Improved technical service delivery efficiencies by 25% by revising services delivery model
and providing training to national sales team.
 Won 100% Club Award for exceeding team quota of $15.2 million on enterprise servers.
IBM Corporation
 Won IBM Means Service Award for outstanding national account customer satisfaction.
 Shortened accounts receivables by 30 days on revenues of $1.1 million by developing a
consolidated invoicing system and coordinating payments with national client.
EDUCATION AND CREDENTIALS
 Post-MBA – Healthcare Administration • VILLANOVA UNIVERSITY, Villanova, PA
 Master of Business Administration (MBA) • UNIVERSITY OF PITTSBURGH, Pittsburgh, PA
 Bachelor of Science, Management • UNIVERSITY OF DAYTON, Dayton, OH
 PMP (Project Management Professional Certification) • PROJECT MANAGEMENT INSTITUTE
 Lean Six Sigma Black Belt – Healthcare • VILLANOVA UNIVERSITY, Villanova, PA
 Dale Carnegie Training • King of Prussia, PA

2. MICHAEL J. FLORIANI, PMP • Page 2
PROJECT MANAGEMENT EXPERIENCE
SYNTHES, West Chester, PA 2011- Present
Project Manager
Conduct product development project management activities for leading U.S. medical device company.
Led U.S. and global medical device new product development (NPD) projects that included risk
management, resource planning, schedule development, and communication planning while
coordinating activities across regulatory and shared services departments throughout the world.
SIKORSKY GLOBAL HELICOPTERS, Coatesville, PA 2007- 2011
Project Manager
Provide project management leadership for largest U.S. full-service rotorcraft company.
Controlled all aspects of aircraft production planning which included development of project scope, WBS
deliverables, project plans, resource utilization plans and Earned Value metrics.
TRAINING AND TECHNICAL ACCOUNT MANAGEMENT EXPERIENCE
UNISYS CORPORATION, Malvern, PA 1999 - 2006
Technical Account Manager – Healthcare Software Vendors
Served as liaison between sales, marketing, engineering and healthcare independent software vendors
(ISVs) by performing as subject matter expert in sales engagements.
Led efforts to create business solutions and marketing value propositions for healthcare program office
through engineering and vendor benchmarking. Supported RFP process and assisted marketing and
sales organizations by participating in national sales conferences.
CompUSA, King of Prussia, PA 1993 – 1994
Corporate Technical Trainer
Provided Microsoft desktop application training to corporate clients and assisted Training Manager with
business development activities.
IBM CORPORATION, Camp Hill & Pittsburgh, PA 1984 - 1992
Account Representative – Large Account Branch Office
Managed national commercial and federal account activity with a team of IBM Systems Engineers and
Sales Representatives.
MANAGEMENT EXPERIENCE
WIND-LOCK CORPORATION, Leesport, PA 2006 - 2007
Director of Operations
Directed technical, logistical, and administrative operations of $20 million building products wholesaler to
construction supply distributors.
Lead operations and strategic direction with full responsibility for bottom-line factors, including long-range
planning of operational processes. Directed all operations for ERP implementation that included
physical and technological design changes of corporate distribution center.
TECHNICAL SKILLS & PROFESSIONAL ASSOCIATIONS
PeopleSoft, SQL, Microsoft Project, Crystal Reports, Visio, Excel, PowerPoint
MEMBER OF PROJECT MANAGEMENT INSTITUTE SINCE 2004