Many learning specialists and leaders have very limited time to plan and organize regular and scheduled formal coaching sessions. Instead, coaching is done in micro events—as needed, as it happens, in conversations and usually in combination with web tools and mobile devices. In these situations, micro-coaching becomes the only link between learners and workers and their leaders or trainers. The success of micro-coaching, therefore, leads to better performance.
In this webinar, you'll learn answers to questions such as:
What is the difference between formal coaching and micro-coaching?
What events trigger micro-coaching?
How do you implement micro-coaching, e.g. instant assists, feed-back loops, self-guided reviews, deliberate applications, and others?
What leader and trainer skills to develop in micro-coaching?
How do you effectively use web tools and mobile apps?
Best Practices for Developing Your Emerging LeadersBizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Unfortunately, most employers don’t have strategic-level initiatives in place to capture and retain the knowledge that's about to leave, and they don't have replacement talent ready to step into leadership as these roles open up.
Employers also feel they can't engage and retain early career talent long enough to fill leadership roles…but what if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this webinar you'll learn:
5 ways to unlock the hidden value in your emerging leaders
The business impact of investing in your current talent
How to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others
The Top 10 Essential Skills Every Employee Training Program Manager Needs Ri...BizLibrary
The training industry is constantly evolving. That means the skills needed to be an effective training program manager are changing too. In this program, Shannon Kluczny, Chief Revenue Officer at BizLibrary, will cover the basics of what a program manager is, what they do, the top 10 characteristics of effective training program managers, and the steps necessary to improve your skillset.
In this webinar you will:
Learn what a program manager is, what they do and who they typically are
Find out the top 10 essential competencies of a program manager, along with supporting skills to improve
Receive a workbook for attending that you and your program manager can begin using today to improve necessary competencies
Build a Culture to Encourage Learning, Creativity and CollaborationBizLibrary
Eve Ash will lead you on a simple path to explore the 10 foundational steps to ensure your people love learning, collaborate productively and develop their potential to be creative and innovate. These steps will help you create a learning culture within your organization that allows continual growth and development of your biggest asset: your people.
When your people adopt a growth mindset, there's no limit to the benefits that will positively impact your business.
In this webinar, you'll learn to:
Uncover inner career passion
Switch on personal power
Connect to discovery delight
Find the respect torch
Discuss an idea every day
Develop collaboration strategies
Encourage problem solving
Celebrate shortcuts
Reward creative ideas
Laugh and learn from challenges
Make Change Work: Leadership Strategies to Turn Change Into a Strategic Advan...BizLibrary
Every organization faces change. The best organizations anticipate and adapt faster so that their ability to make change work becomes a strategic advantage in their marketplace. This webinar will share specific, practical ideas you can use to help your organization stop reacting to change and start using it to leapfrog your competition.
You will walk away with ideas to help you:
Change your organization’s mindset about change and its importance in achieving success
Influence a nimble culture that embraces opportunities to improve
Balance the necessity for continuous change with the need for flawless execution
Equip your leaders and managers to help their teams make continuous change a way of life
The Great Training Robbery: Protect Your Online InvestmentBizLibrary
Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill or the time, energy and effort that went into the program were for nothing – wasted.
The challenge for many organizations and professionals is that we focus so intently on developing employee learning resources, we overlook the importance of whether our employees retain any of what they learn. As it turns out, the combination of microlearning and the ongoing reinforcement of lessons learned is crucial to increasing the ROI of your training program.
Recent research is helping us learn more about exactly what reinforcement methods really work, and why. Understanding how to extend the learning process and shift employee training from being a series of events to being an ongoing process is vital to promoting ongoing learning in your organization and getting real behavioral results.
In this session, Dean Pichee, CEO of BizLibrary and veteran in the employee training industry, discusses microlearning, “the forgetting curve”, and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investment and result in improved performance.
You’ll leave this webinar with actionable steps to protect your training investment and increase the overall performance in your organization.
Key Learning Objectives:
Why Microlearning makes the biggest impact.
Learn about the forgetting curve, and the impact it’s having on your organization.
Understand the importance of post-training reinforcement and how to incorporate into your training program.
Get actionable steps to improve your ROI for employee training.
Killing Complexity: How to Embrace Simplification and Get to the Work That Ma...BizLibrary
Killing Complexity will help you move beyond the feelings of frustration and futility that come with so much of the unproductive work in today’s corporate world. This webinar teaches you the tools and behaviors that enable us to do more valuable, meaningful work.
By learning how to identify unnecessary tasks, eliminate redundancies, and make simplification a habit, you’ll quickly learn to recognize which activities create lasting value. By eliminating low-value work, you’ll feel less overwhelmed, more empowered, and able to spend each day doing things that matter.
In this webinar, you'll learn:
How to identify unnecessary tasks and eliminate redundancies
How to make simplification a habit
The tools and behaviors that enable us to do more valuable, meaningful work
The Power of Stay Interviews for Employee Engagement & RetentionBizLibrary
Would you believe managers can lower employee turnover simply by asking how they can help?
Stay interviews have been shown to reduce turnover by more than 20%, preventing high performing employees from jumping ship. How? By building trust between managers and employees.
In this webinar you'll learn:
Study data that drives home the importance of supervisor effectiveness
Specific stay interview tools including questions to ask, data to record, and potential solutions
The four required skills leaders must learn to make their interviews successful
Leading Remotely: The Keys to Being a Long-Distance LeaderBizLibrary
The reality of being a leader in the working world today means that all those you lead likely won’t be down the hall or in the next cubicle. Each day technologies allow more people to lead teams far from where they are, or even for people to work from home one or more days a week. While there are opportunities gained, this reality creates tremendous productivity and leadership challenges.
If you lead a team remotely, or expect that you will in the future, this session will help you be more successful in building your team, developing your people, and creating the results needed by your team. Presented by Kevin Eikenberry, a leadership expert who leads a remote team himself, you will leave this engaging and interactive webinar with new skills and the confidence to use them.
In this webinar, you'll learn:
The biggest challenges remote leaders face
How to systematically overcome these challenges
How to take advantage of the opportunities remote teams can offer
Best Practices for Developing Your Emerging LeadersBizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Unfortunately, most employers don’t have strategic-level initiatives in place to capture and retain the knowledge that's about to leave, and they don't have replacement talent ready to step into leadership as these roles open up.
Employers also feel they can't engage and retain early career talent long enough to fill leadership roles…but what if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this webinar you'll learn:
5 ways to unlock the hidden value in your emerging leaders
The business impact of investing in your current talent
How to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others
The Top 10 Essential Skills Every Employee Training Program Manager Needs Ri...BizLibrary
The training industry is constantly evolving. That means the skills needed to be an effective training program manager are changing too. In this program, Shannon Kluczny, Chief Revenue Officer at BizLibrary, will cover the basics of what a program manager is, what they do, the top 10 characteristics of effective training program managers, and the steps necessary to improve your skillset.
In this webinar you will:
Learn what a program manager is, what they do and who they typically are
Find out the top 10 essential competencies of a program manager, along with supporting skills to improve
Receive a workbook for attending that you and your program manager can begin using today to improve necessary competencies
Build a Culture to Encourage Learning, Creativity and CollaborationBizLibrary
Eve Ash will lead you on a simple path to explore the 10 foundational steps to ensure your people love learning, collaborate productively and develop their potential to be creative and innovate. These steps will help you create a learning culture within your organization that allows continual growth and development of your biggest asset: your people.
When your people adopt a growth mindset, there's no limit to the benefits that will positively impact your business.
In this webinar, you'll learn to:
Uncover inner career passion
Switch on personal power
Connect to discovery delight
Find the respect torch
Discuss an idea every day
Develop collaboration strategies
Encourage problem solving
Celebrate shortcuts
Reward creative ideas
Laugh and learn from challenges
Make Change Work: Leadership Strategies to Turn Change Into a Strategic Advan...BizLibrary
Every organization faces change. The best organizations anticipate and adapt faster so that their ability to make change work becomes a strategic advantage in their marketplace. This webinar will share specific, practical ideas you can use to help your organization stop reacting to change and start using it to leapfrog your competition.
You will walk away with ideas to help you:
Change your organization’s mindset about change and its importance in achieving success
Influence a nimble culture that embraces opportunities to improve
Balance the necessity for continuous change with the need for flawless execution
Equip your leaders and managers to help their teams make continuous change a way of life
The Great Training Robbery: Protect Your Online InvestmentBizLibrary
Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill or the time, energy and effort that went into the program were for nothing – wasted.
The challenge for many organizations and professionals is that we focus so intently on developing employee learning resources, we overlook the importance of whether our employees retain any of what they learn. As it turns out, the combination of microlearning and the ongoing reinforcement of lessons learned is crucial to increasing the ROI of your training program.
Recent research is helping us learn more about exactly what reinforcement methods really work, and why. Understanding how to extend the learning process and shift employee training from being a series of events to being an ongoing process is vital to promoting ongoing learning in your organization and getting real behavioral results.
In this session, Dean Pichee, CEO of BizLibrary and veteran in the employee training industry, discusses microlearning, “the forgetting curve”, and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investment and result in improved performance.
You’ll leave this webinar with actionable steps to protect your training investment and increase the overall performance in your organization.
Key Learning Objectives:
Why Microlearning makes the biggest impact.
Learn about the forgetting curve, and the impact it’s having on your organization.
Understand the importance of post-training reinforcement and how to incorporate into your training program.
Get actionable steps to improve your ROI for employee training.
Killing Complexity: How to Embrace Simplification and Get to the Work That Ma...BizLibrary
Killing Complexity will help you move beyond the feelings of frustration and futility that come with so much of the unproductive work in today’s corporate world. This webinar teaches you the tools and behaviors that enable us to do more valuable, meaningful work.
By learning how to identify unnecessary tasks, eliminate redundancies, and make simplification a habit, you’ll quickly learn to recognize which activities create lasting value. By eliminating low-value work, you’ll feel less overwhelmed, more empowered, and able to spend each day doing things that matter.
In this webinar, you'll learn:
How to identify unnecessary tasks and eliminate redundancies
How to make simplification a habit
The tools and behaviors that enable us to do more valuable, meaningful work
The Power of Stay Interviews for Employee Engagement & RetentionBizLibrary
Would you believe managers can lower employee turnover simply by asking how they can help?
Stay interviews have been shown to reduce turnover by more than 20%, preventing high performing employees from jumping ship. How? By building trust between managers and employees.
In this webinar you'll learn:
Study data that drives home the importance of supervisor effectiveness
Specific stay interview tools including questions to ask, data to record, and potential solutions
The four required skills leaders must learn to make their interviews successful
Leading Remotely: The Keys to Being a Long-Distance LeaderBizLibrary
The reality of being a leader in the working world today means that all those you lead likely won’t be down the hall or in the next cubicle. Each day technologies allow more people to lead teams far from where they are, or even for people to work from home one or more days a week. While there are opportunities gained, this reality creates tremendous productivity and leadership challenges.
If you lead a team remotely, or expect that you will in the future, this session will help you be more successful in building your team, developing your people, and creating the results needed by your team. Presented by Kevin Eikenberry, a leadership expert who leads a remote team himself, you will leave this engaging and interactive webinar with new skills and the confidence to use them.
In this webinar, you'll learn:
The biggest challenges remote leaders face
How to systematically overcome these challenges
How to take advantage of the opportunities remote teams can offer
Sink or Swim: Supporting the Transition to New ManagerBizLibrary
How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% – Achieving a high level of customer satisfaction
76% – Achieving a high level of productivity
73% – Achieving a high level of employee engagement
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
In this webinar we’ll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a new manager training plan for your new managers and supervisors
Measuring the Impact of Employee Soft Skills TrainingBizLibrary
Why do organizations struggle with measuring the impact of their soft skills training?
We know that improved communications skills make our colleagues better sales professionals, HR professionals, customer service professionals, etc. But getting to actual proof of this “knowledge” isn’t always easy.
What You’ll Learn:
Common soft skills training and development challenges
How content should be delivered to achieve maximum benefit
How to build a framework for measurement of business benefits of soft skills
Creating a Mindset for Change and InnovationBizLibrary
When it comes to change, most leaders and organizations focus on structures, processes, and systems. Few even recognize that without an individual and collective Mindset for Change and Innovation their best efforts will fail, especially now. This experiential session will show what is really getting in the way, how an intentional and clear focus on what you want rather than on what you are trying to avoid turns insight into actions and actions into breakthrough outcomes. She'll explain how this focus can benefit you, why we unconsciously focus on negative thoughts and how we can rewire our brains to focus on positive outcomes so that we can steer toward opportunities and away from the threats that a world in transformation will bring. This is not another positive "attitude" session, it is a session that delves into our natural instincts to focus on what we fear and are trying to avoid. Once people understand this concept, their awareness of intentional and clear focus on what they do want becomes very powerful. Laura will demonstrate simple tools to help turn you and your team's focus around and provide stories of how organizations have implemented this successful mindset. Leaders will walk away with a clear method of how to create a positive future for themselves and their team.
www.bizlibrary.com
How to Unlock the Hidden Value in Your Emerging Leaders | WebinarBizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Among the key challenges many employers face:
They don’t have strategic level initiatives in place to capture and retain the knowledge that’s about to leave
They don’t have replacement talent ready to step into leadership as these roles open up
They can’t engage and retain early career talent long enough to fill leadership roles
What if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
How to Unlock the Hidden Value in Your Emerging Leaders | Webinar 12.23.15BizLibrary
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
The Essential Skills Every Training Program Manager NeedsBizLibrary
The employee training industry is constantly evolving. That means the skills needed to be an effective employee training program manager are changing too. In this program, we’ll cover the basics of what a program manager is, what they do, the top ten characteristics of effective employee training program managers, and the steps necessary to improve your skillset.
In this webinar you will:
- Learn what a program manager is, what they do and who they typically are within an organization
- Find out the top ten essential competencies of a program manager, along with supporting skills to improve in those areas
Make Change Work: Leadership Strategies to Build Support and Overcome ResistanceBizLibrary
Seventy percent of change efforts fail to achieve their desired results. The reasons have very little to do with change management and almost everything to do with change leadership.
This webinar will share specific, practical ideas to help your organization be more effective at change. You will walk away with ideas to help you:
Build buy-in and support for change
Overcome resistance to change
Equip your leaders and managers to lead and manage change
Change your organization’s mindset about change and its importance in achieving success
Because Great Interviewers Are Made - Not Born BizLibrary
Effective interviewer skills are critical for making accurate hiring decisions and are at the core of any selection process. However in many organizations, interviews are poorly conducted and interviewers do not possess the skills to accurately predict employee success. In this webinar, interviewing expert Dr. Patrick Hauenstein discusses common interviewer mistakes and the interviewer training required to correct or prevent them from occurring.
www.bizlibrary.com
Every organization faces change. The best organizations anticipate and adapt faster so that their ability to make change work becomes a strategic advantage in their marketplace. This webinar will share specific, practical ideas you can use to help your organization be more effective at change. You will walk away with ideas to help you:
Build buy-in and support for change
Overcome resistance to change
Equip your leaders and managers to lead and manage change
Influence a nimble culture that embraces opportunities to improve
Change your organization’s mindset about change and its importance in achieving success
www.bizlibrary.com
Leading Remotely: Getting Great Results Wherever Your Team is LocatedBizLibrary
The reality of the working world today, and for the life of a leader is that all of those you lead likely won’t be down the hall or in the next cubicle. Each day technologies allow more people to lead teams far from where they are, or even for people to work from home one or more days a week. While there are opportunities gained, this reality creates tremendous productivity and leadership challenges too. This webinar will help any leader navigate these challenges more successfully. We will outline the biggest challenges and systematically talk about how to cover them, and even take advantage of the opportunities remote teams offer us.If you lead a team remotely, or expect that you will in the future, this session will help you be more successful in building your team, developing your people and creating the results needed by your team. Led by leadership expert Kevin Eikenberry you will leave this engaging and interactive webinar with new skills and the confidence to use those new skills.
www.bizlibrary.com
Best Practices for Developing Your Emerging LeadersBizLibrary
In this webinar, Jeremy Lieb of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
Create a culture_of_learning_8.16.2017 (002)BizLibrary
Are you creating a learning culture for your employees? We're working in environments today where change is no longer an event but a constantly occurring process.
In order for businesses to maintain a competitive advantage, it's vital for their employees to be continually improving and learning. You may have some good ideas about what it takes to implement a culture of learning, but how’s your strategy? Do you have the tools and resources necessary to build a solid foundation for your learning culture? What's your communication plan? How will you measure success and failure?
In this webinar, CEO of BizLibrary, Dean Pichee will talk about what an engaged learning culture looks like, what types of strategies to implement to turn your ideas into a reality, how to make sure your training really sticks and how to manage the change that will inevitably occur as you implement a culture of learning.
Key Learning Objectives:
• Learn the key characteristics of an engaged learning culture
• Why micro-learning is the ideal tool for real culture-shift
• How the science of learning reinforces training and increases ROI
• Why change is inevitable and how to deal with it in a positive way
6 Ways to Improve Employee Engagement and Create a Culture of LearningBizLibrary
Relationships at work aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a learning culture that is engaged and committed to learning?
Key Learning Objectives:
What is employee engagement and why it’s important
Key characteristics of an engaged learning culture
What can we do to improve employee engagement?
Key managerial competencies and challenges
Compliance Conundrum: 6 HR Issues Every Business Needs to Be On Top OfBizLibrary
HR and Training professionals are pulled in different directions every day. Staying on top of human resources activities can be complex enough, and compliance must be managed in the midst of it all.
There are 6 non-negotiable areas of compliance that have to be incorporated into your daily operations. You must embrace these, and be able to navigate the leadership team's priorities to help them embrace these areas as well.
Lori will share effective methods of securing the resources needed to move initiatives forward, and you will leave the program with the tools you need to get it all done. You don’t have to figure it out on your own - join us and get a quick path to 2017 compliance now!
Microlearning and Proven Methods That Facilitate the Ongoing Learning ProcessBizLibrary
Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill, or the time, energy and effort that went into the program was for nothing – wasted.
According to a study conducted by the Pew Research Center, 87 percent of teachers said technology is creating an “easily distracted generation with short attention spans.”
The challenge for many organizations and professionals is that we focus so intently on developing employee learning resources, we overlook the importance whether our employees retain any of what they learn. As it turns out, reinforcement of lessons learned is a powerful part of learning and vitally important.
Recent research is helping us learn more about exactly what reinforcement methods really work, and why.
In this session, Dean Pichee, CEO of BizLibrary and training industry veteran, discusses “the forgetting curve” and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investments in improved performance.
You’ll leave this webinar with actionable steps you can take to increase learning retention and overall performance in your organization.
www.bizlibrary.com
The State of Performance Management: What’s Broken and How to Fix ItBizLibrary
Let’s face it – performance management, as used in most organizations is broken.
In fact, for many people the words “performance management” cause dread, anxiety or at least cynicism. These systems have been created with good intentions, but the outcomes that we are getting are far from meeting those intentions.
The good news is that while the systems may be broken, there are ways to make them work without overhauling the software of forms.
In fact, in this fast paced practical webinar, leadership expert Kevin Eikenberry shares specific ways to change the mindsets, habits, conversations and outcomes related to performance management in your organization.
You will leave being able to work within your organization’s existing systems, and still create real, lasting improvement in your performance management conversations.
By the end of this session you will be able to:
Determine the misunderstandings and get everyone on the same page
Make sure people know it isn’t really about performance “management”
Help people see what is really required for success with these processes
Know the skills required to make this transformation work
Change the culture to make the changes really work
Shift the focus to the outcome and not a form
Sink or Swim? Supporting the Transition to New ManagerBizLibrary
“Managers on the front line are critical to sustaining quality, service, innovation, and financial performance.” Becoming a Manager, Linda Hill, Professor, Harvard Business School How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% - Achieving a high level of customer satisfaction*
76% - Achieving a high level of productivity*
73% - Achieving a high level of employee engagement*
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.In this webinar we'll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a development plan for your new managers and supervisors
* “Frontline Managers: Are They Given the Leadership Tools to Succeed?” Harvard Business Review Analytic Services, 2014.
www.bizlibrary.com
What would the ultimate project manager be like? Can you become that person? Explore this guide to develop the top five skills every project manager should possess.
Learn more: http://www.lynda.com/Project-Management-training-tutorials/39-0.html
Micro-Video + Manager Training = High Performing Employees | Webinar 10.14.15BizLibrary
When we couple video-based support for employees, with manager support using the right tools, we can magnify the impact of our training efforts by significant amounts. In this session, you’ll learn some easy to adopt methods to do exactly that.
www.bizlibrary.com
How to Get Employees to Get...and stay...Engaged with Online Training | WebinarBizLibrary
As the manager of your online training program, you likely spend a significant amount of time thinking about how to increase overall usage to ensure impact, value, and return on investment. What is often most challenging and yet most important is communication. How do you boost your learning program participation? In this webinar we’ll share 8 steps to communicate the benefit of your training program and increase usage and engagement.
http://pages.bizlibrary.com/WBN-20151111-How-to-Get-Employee-to-GetStay-Engaged-Shannon-Kluczny_LP.html
Sink or Swim: Supporting the Transition to New ManagerBizLibrary
How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% – Achieving a high level of customer satisfaction
76% – Achieving a high level of productivity
73% – Achieving a high level of employee engagement
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
In this webinar we’ll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a new manager training plan for your new managers and supervisors
Measuring the Impact of Employee Soft Skills TrainingBizLibrary
Why do organizations struggle with measuring the impact of their soft skills training?
We know that improved communications skills make our colleagues better sales professionals, HR professionals, customer service professionals, etc. But getting to actual proof of this “knowledge” isn’t always easy.
What You’ll Learn:
Common soft skills training and development challenges
How content should be delivered to achieve maximum benefit
How to build a framework for measurement of business benefits of soft skills
Creating a Mindset for Change and InnovationBizLibrary
When it comes to change, most leaders and organizations focus on structures, processes, and systems. Few even recognize that without an individual and collective Mindset for Change and Innovation their best efforts will fail, especially now. This experiential session will show what is really getting in the way, how an intentional and clear focus on what you want rather than on what you are trying to avoid turns insight into actions and actions into breakthrough outcomes. She'll explain how this focus can benefit you, why we unconsciously focus on negative thoughts and how we can rewire our brains to focus on positive outcomes so that we can steer toward opportunities and away from the threats that a world in transformation will bring. This is not another positive "attitude" session, it is a session that delves into our natural instincts to focus on what we fear and are trying to avoid. Once people understand this concept, their awareness of intentional and clear focus on what they do want becomes very powerful. Laura will demonstrate simple tools to help turn you and your team's focus around and provide stories of how organizations have implemented this successful mindset. Leaders will walk away with a clear method of how to create a positive future for themselves and their team.
www.bizlibrary.com
How to Unlock the Hidden Value in Your Emerging Leaders | WebinarBizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Among the key challenges many employers face:
They don’t have strategic level initiatives in place to capture and retain the knowledge that’s about to leave
They don’t have replacement talent ready to step into leadership as these roles open up
They can’t engage and retain early career talent long enough to fill leadership roles
What if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
How to Unlock the Hidden Value in Your Emerging Leaders | Webinar 12.23.15BizLibrary
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
The Essential Skills Every Training Program Manager NeedsBizLibrary
The employee training industry is constantly evolving. That means the skills needed to be an effective employee training program manager are changing too. In this program, we’ll cover the basics of what a program manager is, what they do, the top ten characteristics of effective employee training program managers, and the steps necessary to improve your skillset.
In this webinar you will:
- Learn what a program manager is, what they do and who they typically are within an organization
- Find out the top ten essential competencies of a program manager, along with supporting skills to improve in those areas
Make Change Work: Leadership Strategies to Build Support and Overcome ResistanceBizLibrary
Seventy percent of change efforts fail to achieve their desired results. The reasons have very little to do with change management and almost everything to do with change leadership.
This webinar will share specific, practical ideas to help your organization be more effective at change. You will walk away with ideas to help you:
Build buy-in and support for change
Overcome resistance to change
Equip your leaders and managers to lead and manage change
Change your organization’s mindset about change and its importance in achieving success
Because Great Interviewers Are Made - Not Born BizLibrary
Effective interviewer skills are critical for making accurate hiring decisions and are at the core of any selection process. However in many organizations, interviews are poorly conducted and interviewers do not possess the skills to accurately predict employee success. In this webinar, interviewing expert Dr. Patrick Hauenstein discusses common interviewer mistakes and the interviewer training required to correct or prevent them from occurring.
www.bizlibrary.com
Every organization faces change. The best organizations anticipate and adapt faster so that their ability to make change work becomes a strategic advantage in their marketplace. This webinar will share specific, practical ideas you can use to help your organization be more effective at change. You will walk away with ideas to help you:
Build buy-in and support for change
Overcome resistance to change
Equip your leaders and managers to lead and manage change
Influence a nimble culture that embraces opportunities to improve
Change your organization’s mindset about change and its importance in achieving success
www.bizlibrary.com
Leading Remotely: Getting Great Results Wherever Your Team is LocatedBizLibrary
The reality of the working world today, and for the life of a leader is that all of those you lead likely won’t be down the hall or in the next cubicle. Each day technologies allow more people to lead teams far from where they are, or even for people to work from home one or more days a week. While there are opportunities gained, this reality creates tremendous productivity and leadership challenges too. This webinar will help any leader navigate these challenges more successfully. We will outline the biggest challenges and systematically talk about how to cover them, and even take advantage of the opportunities remote teams offer us.If you lead a team remotely, or expect that you will in the future, this session will help you be more successful in building your team, developing your people and creating the results needed by your team. Led by leadership expert Kevin Eikenberry you will leave this engaging and interactive webinar with new skills and the confidence to use those new skills.
www.bizlibrary.com
Best Practices for Developing Your Emerging LeadersBizLibrary
In this webinar, Jeremy Lieb of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
Create a culture_of_learning_8.16.2017 (002)BizLibrary
Are you creating a learning culture for your employees? We're working in environments today where change is no longer an event but a constantly occurring process.
In order for businesses to maintain a competitive advantage, it's vital for their employees to be continually improving and learning. You may have some good ideas about what it takes to implement a culture of learning, but how’s your strategy? Do you have the tools and resources necessary to build a solid foundation for your learning culture? What's your communication plan? How will you measure success and failure?
In this webinar, CEO of BizLibrary, Dean Pichee will talk about what an engaged learning culture looks like, what types of strategies to implement to turn your ideas into a reality, how to make sure your training really sticks and how to manage the change that will inevitably occur as you implement a culture of learning.
Key Learning Objectives:
• Learn the key characteristics of an engaged learning culture
• Why micro-learning is the ideal tool for real culture-shift
• How the science of learning reinforces training and increases ROI
• Why change is inevitable and how to deal with it in a positive way
6 Ways to Improve Employee Engagement and Create a Culture of LearningBizLibrary
Relationships at work aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a learning culture that is engaged and committed to learning?
Key Learning Objectives:
What is employee engagement and why it’s important
Key characteristics of an engaged learning culture
What can we do to improve employee engagement?
Key managerial competencies and challenges
Compliance Conundrum: 6 HR Issues Every Business Needs to Be On Top OfBizLibrary
HR and Training professionals are pulled in different directions every day. Staying on top of human resources activities can be complex enough, and compliance must be managed in the midst of it all.
There are 6 non-negotiable areas of compliance that have to be incorporated into your daily operations. You must embrace these, and be able to navigate the leadership team's priorities to help them embrace these areas as well.
Lori will share effective methods of securing the resources needed to move initiatives forward, and you will leave the program with the tools you need to get it all done. You don’t have to figure it out on your own - join us and get a quick path to 2017 compliance now!
Microlearning and Proven Methods That Facilitate the Ongoing Learning ProcessBizLibrary
Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill, or the time, energy and effort that went into the program was for nothing – wasted.
According to a study conducted by the Pew Research Center, 87 percent of teachers said technology is creating an “easily distracted generation with short attention spans.”
The challenge for many organizations and professionals is that we focus so intently on developing employee learning resources, we overlook the importance whether our employees retain any of what they learn. As it turns out, reinforcement of lessons learned is a powerful part of learning and vitally important.
Recent research is helping us learn more about exactly what reinforcement methods really work, and why.
In this session, Dean Pichee, CEO of BizLibrary and training industry veteran, discusses “the forgetting curve” and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investments in improved performance.
You’ll leave this webinar with actionable steps you can take to increase learning retention and overall performance in your organization.
www.bizlibrary.com
The State of Performance Management: What’s Broken and How to Fix ItBizLibrary
Let’s face it – performance management, as used in most organizations is broken.
In fact, for many people the words “performance management” cause dread, anxiety or at least cynicism. These systems have been created with good intentions, but the outcomes that we are getting are far from meeting those intentions.
The good news is that while the systems may be broken, there are ways to make them work without overhauling the software of forms.
In fact, in this fast paced practical webinar, leadership expert Kevin Eikenberry shares specific ways to change the mindsets, habits, conversations and outcomes related to performance management in your organization.
You will leave being able to work within your organization’s existing systems, and still create real, lasting improvement in your performance management conversations.
By the end of this session you will be able to:
Determine the misunderstandings and get everyone on the same page
Make sure people know it isn’t really about performance “management”
Help people see what is really required for success with these processes
Know the skills required to make this transformation work
Change the culture to make the changes really work
Shift the focus to the outcome and not a form
Sink or Swim? Supporting the Transition to New ManagerBizLibrary
“Managers on the front line are critical to sustaining quality, service, innovation, and financial performance.” Becoming a Manager, Linda Hill, Professor, Harvard Business School How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% - Achieving a high level of customer satisfaction*
76% - Achieving a high level of productivity*
73% - Achieving a high level of employee engagement*
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.In this webinar we'll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a development plan for your new managers and supervisors
* “Frontline Managers: Are They Given the Leadership Tools to Succeed?” Harvard Business Review Analytic Services, 2014.
www.bizlibrary.com
What would the ultimate project manager be like? Can you become that person? Explore this guide to develop the top five skills every project manager should possess.
Learn more: http://www.lynda.com/Project-Management-training-tutorials/39-0.html
Micro-Video + Manager Training = High Performing Employees | Webinar 10.14.15BizLibrary
When we couple video-based support for employees, with manager support using the right tools, we can magnify the impact of our training efforts by significant amounts. In this session, you’ll learn some easy to adopt methods to do exactly that.
www.bizlibrary.com
How to Get Employees to Get...and stay...Engaged with Online Training | WebinarBizLibrary
As the manager of your online training program, you likely spend a significant amount of time thinking about how to increase overall usage to ensure impact, value, and return on investment. What is often most challenging and yet most important is communication. How do you boost your learning program participation? In this webinar we’ll share 8 steps to communicate the benefit of your training program and increase usage and engagement.
http://pages.bizlibrary.com/WBN-20151111-How-to-Get-Employee-to-GetStay-Engaged-Shannon-Kluczny_LP.html
Trio of Trouble: Jonny Schneider (By ThoughtWorks)Thoughtworks
Design Thinking, Lean, and Agile
Which way is right? They all are. This talk untangles what these movements, mindsets, and approaches mean, and helps teams and leaders to choose the right bits at the right times, and bring it all together into one big happy collaboration.
People play roles when they are working in teams. If these roles can be identified and used, the team can benefit greatly. What roles do your team members play? And how can you identify and use these roles for the team’s benefit? This session considers eight roles and how they can contribute to the team’s performance.
Trio of Trouble - Design Thinking, Lean, and AgileJonny Schneider
First presented at Agile Australia, June 2017.
Which way is right? They all are. This talk untangles what these movements, mindsets, and approaches mean, and helps teams and leaders to choose the right bits at the right times, and bring it all together into one big happy collaboration.
Art of Project Management (what your PMP certification is not teaching you)Ronald Vereggen
The Art of Project Management (what your PMP certification is not teaching you) contains my thoughts on what it takes to be a great Project Manager. This presentation is based on my 20 plus years of experience involved in business and technical projects.
Scrum and Personal Agility are simple frameworks for getting good at getting the right things done. Scrum is team-based framework, Personal Agility is an individual or pair-oriented framework. How are they similar? And how does Personal Agility help you in contexts where Scrum is not appropriate?
A Deep Dive Into Value and Outcomes (Kristin Skinner and Kamdyn Moore at Desi...Rosenfeld Media
Kristin Skinner and Kamdyn Moore: “A Deep Dive Into Value and Outcomes”
DesignOps Summit 2019 • October 23-24, 2019 • New York, NY, USA
http://www.designopssummit.com
Do you want to be a manager (are you sure)Ron Lichty
Managing programmers is hard! Becoming a successful manager requires a drastic change of focus. There are expectations to consider before making a leap to the “dark side.”
The transition from programmer to manager is made particularly challenging by the dramatic difference between what made us successful as programmers and what it takes to successfully manage others. In addition, programmers are an interesting management challenge.
We tend to be free spirits, playful, curious, and (very) independent.
How can you ease the transition into management? What’s management really about? What will you give up?
Bio:
Ron Lichty wants to make software development better worldwide by advancing the practice of software development management. He has been alternating between consulting with and managing software development and product organizations for 25 years, almost all of those spent untangling the knots in software development and transforming chaos to clarity, the last 20 of those in the era of Agile. Originally a programmer, he earned several patents and wrote two popular programming books before being hired into his first management role by Apple Computer, which nurtured his managerial growth in both development and product management roles.
Principal and owner of Ron Lichty Consulting, Inc. (www.RonLichty.com), Ron has repeatedly been brought in as an acting CTO and interim vice president of engineering to solve development team challenges. He has trained teams in Scrum, transitioned teams from waterfall and iterative methodologies to agile, coached teams already using agile to make their software development "hum", and trained managers in managing software people and teams. In his continued search for effective best practices, Ron co-authors the Study of Product Team Performance (http://www.ronlichty.com/study.html).
Ron's most recent book is Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams - http://www.ManagingTheUnmanageable.net. Published by Addison Wesley as both book and video training, it has been compared by reviewers to software development classics, The Mythical Man-Month and Peopleware.
During Ron's first three years at Charles Schwab, he led software development of the first investor tools on Schwab.com, playing a role in transforming the bricks-and-mortar discount brokerage into a premier name in online financial services. He was promoted to Schwab vice president while leading his CIO’s three-year technology initiative to migrate software development from any-language-goes to a single, cost-effective platform company-wide and nurturing Schwab's nascent efforts to leverage early Agile approaches. He has led products and development across a wide range of domains for companies of all sizes, from startups to the Fortune 500, including Fujitsu, Razorfish, Stanford, and Apple.
Ron co-chairs the Silicon Valley Engineering Leadership Community.
HOW TO SOLVE THE 5 BIGGEST PROBLEMS IN WORKPLACE LEARNINGHuman Capital Media
L&D professionals work hard to help their people and organizations succeed. Unfortunately, these efforts are derailed over and over by the same systemic problems. And it's not just you! Companies all over the world are experiencing the same issues when it comes to learning at work. Enough! It's time to fix the fundamental issues that frustrate L&D and limit their potential value.
We'll show you how global organizations are solving the 5 BIGGEST problems in workplace learning:
No clear value to the business ("We never get a seat at the table!")
Compliance training ("Not another long, boring eLearning module!")
Constantly shifting priorities ("We need training on this tomorrow!")
Inability to get frontline management buy-in ("We don't have time for learning!")
Poor employee engagement ("We have to chase people down to complete training!")
We'll share practical tips to help you overcome these challenges and stay focused on the problems that really matter to your business.
Building stronger content teams - Melissa Breker at boye 18Boye & Co
Starting and maintaining the content conversation across departmental teams can seem tricky. In fact, it can seem impossible.
Whether you work independently, or are part of larger project team, this presentation will share some ways to better plan for content projects, reduce conflict, and improve internal communication.
Like any conversation, understanding your audience, creating a shared vision for content, and using the right approach can not only align departments, but improve engagement for content across your organization.
This hands-on session will uncover how you can:
Understand where you stand on a content maturity scale Determine core skills to have on your team (and where there may be gaps)
Uncover a digital governance framework to understand organizational readiness for change Support team collaboration and techniques to change the conversation across teams
Workshop at UXBristol by Caroline Jarrett and Francis Rowland. Builds on 'But the lightbulb has to want to change' by Steve Krug and Caroline Jarrett.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Getting started with UX research October 2017.pptxCarol Rossi
You know you need customer insights to make good design decisions but without a dedicated researcher on your team how do you run the research? These tips will help you get started.
Similar to Micro-Coaching: The Impact of Continuous, Short and Instant Learning and Feedback (20)
5 Ways to Improve Connection and Engagement with Remote TeamsBizLibrary
Remote work looks different for every organization. But no matter if this is the first time 100% of your employees are working remotely, you have a hybrid system made of office and front line workers, or if only a handful of employees work from home a few days a week, we’re all challenged with the same thing, creating meaningful connection with our remote teams. So how are we able to fill the human connection gap?
Join us for an open discussion centered around the five strategies BizLibrary has used to create connection and boost engagement among our newly remote teams. During this interactive webinar Director of Talent Development & Culture at BizLibrary, Libby Mullen, will explain simple ways to foster genuine conversations and bring your remote teams together.
Get ready to take notes and ask questions! During this engaging webinar, you’ll learn:
-The power of conversation - how to be a coach and care for employee well-being.
-The tools needed to foster more connection between all teams, regardless of their location.
-The balance of building trust and having fun to keep your employees engaged and productive.
Training Program of Dreams: If You Market It, They Will ComeBizLibrary
“I don’t know where to begin…. I’m not the expert. I don’t have enough time. I’ve tried this before.” Sound familiar? While marketing your training program can seem like a daunting task for HR and L&D professionals, it is actually much simpler than you might imagine. During this session, you will learn how to overcome these common challenges and understand the effect marketing has on your overall training program success.
This session’s key learning objectives:
-How to build excitement around your training program and drive utilization through a marketing strategy
-Examples you can use to measure the success of your marketing efforts
-An easy process to create simple resources that anyone can produce without marketing experience
Microaggressions what are they and how can i avoid using themBizLibrary
Is that your real hair? Can I touch it?" "Where are you actually from?" "You’re so articulate!”
Do any of these sound familiar to you? Maybe you’ve had a few co-workers repeat some of these questions or phrases to you or maybe you yourself have asked a few coworkers some of these questions, not knowing you've probably just offended that person with what is commonly known as a microaggression. There are racial-, gender- and identity-based microaggressions, as well as others that can be found in today’s workplaces.
As more and more organizations continue to take a public and bold stance against racism, it’s important that they practice what they preach. During this session, you will learn how to identify what microaggressions are, and more importantly, how you can upgrade your old vocabulary to one that’s inclusive and appropriate for the modern workforce.
This session's key learning objectives include:
Understanding the need and benefit of embracing an anti-racist relationship with your fellow coworkers
Understanding the difference between microaggressions and macroaggressions, as well as the three most common types of microaggressions found in today’s workforce: racial-based, gender-based, and identity-based microaggressions
What you should actually say the next time you want to have an informative conversation with your black coworkers and other coworkers of color
Addressing Mental Health in the WorkplaceBizLibrary
Let’s face it: Work can be stressful. In fact, the Attitudes in the American Workplace VII report found that 80% of workers feel stress on the job, and nearly half say they need help in learning how to manage stress. Although the conversation around mental health is becoming less stigmatized, it’s still a difficult topic to discuss in the workplace. In addition to the red tape and legal concerns, leaders may not feel comfortable advising others because they, themselves, are also grappling with mental health concerns.
This complimentary Training Industry webinar, sponsored by BizLibrary, will empower human resources (HR) and learning and development (L&D) professionals to effectively and ethically address and support employees’ mental health and well-being on an individual and organizational scale.
This interactive webinar will provide actionable insights on:
The main causes and negative effects of stress at work.
Strategies for how HR and L&D can stop the stigma around discussing mental health.
Techniques for managing stress and anxiety.
How to Develop Agility Within Your Training Program to Help Your Learners Suc...BizLibrary
It is time to adapt your training programs. We are all talking about adapting learning in the face of disruption, but have you done it? We know these last few months have not been easy for anyone — and there’s probably not a lot of room left on your plate. However, this is the perfect time to transition your in-person training (ILT) courses to an online, or blended, format. Why? A PRNewswire study found that 66% of employees are working remotely right now. And, according to a study by The Grossman Group, over half of employees want to continue working from home after the pandemic. You must keep your learners engaged to ensure your virtual, or blended, training programs are successful.
Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Your host, Tom Braning, Product and Solutions Expert at BizLibrary, will break down the steps of transitioning your ILT program to a blended or virtual format seamlessly.
You will learn:
How to transition from ILT to a blended or online training format in a few simple steps.
Ways to build learning agility within your employees so they are prepared for the transition.
Strategies to keep remote learners engaged in your new training program.
7 Steps to Create a Competency-Based Training ProgramBizLibrary
Employee training is fluid, dynamic, and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies. Competency-based training links individual performance to the goals of the organization. A defined set of competencies for each role in your organization illustrates the behaviors, reinforces organization values, and provides the strategic direction employees need to achieve organizational objectives.
How Training Managers Can Use Self-Development to Improve Their ProgramsBizLibrary
As a training program manager, you spend so much time and energy developing others that focusing on your own self-development may feel less important, but it’s not! In fact, the more a program manager invests in their own skills, the more impact they can have on an organization. Join Director of Talent Development & Culture at BizLibrary, Libby Mullen, for an interactive discussion on self-development, and why it is imperative for a training program manager to find the balance between their own self-development and developing their workforce, to achieve a program with maximum engagement and higher ROI.
In this webcast, you’ll learn about:
Seven competencies of a program managers’ personal development
How to align your own goals and metrics to your company’s goals for improved results
A framework to gain respect and buy-in from leadership for your training program
How to Prepare Your Organization for a Safe Re-Entry During COVID-19BizLibrary
As organizations contemplate options for re-entry, a lot of questions emerge. How can everyone remain safe? What if someone gets sick? When is the right time to go back? Should we even re-open the office? With companies like Twitter and Google opting for their employees to remain home for an extended period of time or even indefinitely, it can be hard to know what’s best for your organization.
While there is not a simple answer to these questions, during the webinar, Director of Learning Culture and Talent Development at BizLibrary, Libby Mullen, is going to explain one thing that all organizations must do to make this transition as smooth as possible. Organizations must consider both employees’ physical and mental health and safety when creating their plan for a successful re-entry into the workplace.
Join Libby as she discusses these important topics and more during the webinar!
· How to prepare for re-entry before anyone steps foot into the office
· Why employees’ mental health must be taken as seriously as physical health during this time of uncertainty
· Guidelines and precautions from the CDC on how to safely return to work
· Assessments to uncover what is the right move for your organization
How to Gain Leadership Buy-In for Your Training ProgramBizLibrary
Leadership support is critical to the success of a training program, but many HR and L&D departments are challenged in building that bridge and actually gaining the support that is necessary. In this session, Katie Miller from BizLibrary will look at why leadership buy-in is critical and introduce a 10-step program to make it happen.
The High EQ Leader: How Emotional Intelligence Can Impact Your OrganizationBizLibrary
A few years ago, feeling and showing emotions could be signs of a weak leader. But in recent years, and especially in the wake of a worldwide crisis, being able to connect to one’s emotions and the emotions of others is one of the greatest predictors of success for leaders and their organizations. Leaders who continually develop their emotional intelligence (EQ) are able to better navigate themselves and their teams through challenging situations like having difficult conversations, layoffs, low employee engagement, high turnover, and more.
Join us for this complimentary webinar, and we’ll help you get started with a development plan for your leaders, managers, and key employees to help improve EQ across your organization, proving that understanding emotions is the key to long-term leadership and organizational growth.
During this interactive webinar, you’ll learn:
How to identify the four facets of emotional intelligence in leaders
Strategies to improve leaders’ self-awareness, in turn improving their teams’ engagement and productivity
How to create an EQ development plan for your entire organization
Horizontal vs Vertical Career Pathing: How to Make Promotions WorkBizLibrary
Receiving a promotion is the epitome of an employee’s growth and success, but many companies are misusing promotions. As high performers reach their peak, they’re being promoted to managers solely based on performance. This type of career pathing is creating a domino effect in companies. The newly promoted managers often do not have the skillset to manage, therefore their employees become disengaged and your bottom line starts suffering more and more. How can we stop this domino effect from happening?
Join Tiffany Kummer from BizLibrary as she explains her strategy for career pathing using two different approaches, vertical and horizontal. Not everyone is meant to manage (or wants to), and that is okay. Tiffany will show you how you can still advance your high performers without putting them and your company in an unfavorable position.
What Makes a Great Employee Benefits Package?BizLibrary
With a new decade comes a new wave of employee benefits. According to SHRM, personalization of benefits packages is the #1 action companies need to take to win over this diverse and multi-generational workforce we live in. But, with the list of requested benefits growing, it can be difficult to know which benefits will have the biggest impact on your recruiting and retention efforts.
Join BizLibrary and BambooHR for a fireside chat-style webinar. During this webinar, you’ll get the opportunity to hear from two top HR experts as they discuss the evolution of benefits and which benefits are most popular, and give their advice on how to build a personalized benefits package that meets the demands of your top talent.
Key factors that have caused benefits to evolve, and the three most popular benefits today
How to make a personalized plan by combining traditional and non-traditional benefits
Strategies to create a benefits package that emulates your company culture
L&D's Role in Closing the Soft Skills GapBizLibrary
Organizations have tried all types of approaches to fill the soft skills gap. They’ve gone on hiring sprees, brought in consultants and even administered lengthy tests to candidates before hiring — but to little avail, as those gaps remain. What’s the next step? What are these organizations missing?
Training. Upskilling current employees is the most effective and cost-efficient way to bridge skill gaps and create an organization that’s ready for the future. But it doesn’t take just any kind of training.
Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Katie Miller will discuss the best training strategies to use when looking to close your employees’ soft skills gaps.
Training for Success: Balancing Compliance and Professional DevelopmentBizLibrary
Professionals within the banking and financial services industries are aware that the industry is in a constant state of change. Regulatory compliance demands banking and financial institutions provide training to remain compliant, which often causes supplemental training, that benefits your employees’ development, to be overlooked.
If you’re only providing compliance training to your employees, you’re missing the chance to give your organization and employees a competitive edge! Join Katie Koloj and Brianna O’Hara from BizLibrary as they explain the differences and benefits of compliance-only training verses overall professional development training in terms of your employees’ development. They’ll discuss how you can balance the compliance training required to keep your organization in business and the professional development training needed to give your organization a competitive advantage.
During this webinar you’ll learn:
• Defining compliance and professional development training
• How compliance training and professional development training can affect your organization
• Why balancing compliance and professional development training will help your organization succeed
• Three things to keep in mind when choosing your training methods
5 Ways to Prepare Your Organization for a Successful 2020BizLibrary
It’s that time of year again, time to start planning for next year!
As we approach the final months of 2019, it’s helpful to use this year’s successes to create a plan for next year and beyond. But, that can be easier said than done. With an abundance of opinions from leadership and staff and data collected from research, it’s overwhelming trying to prioritize what needs to be done. And when things get overwhelming, it often leads to nothing taking priority.
You don’t have to figure out this plan alone! Join Libby Mullen from BizLibrary and JD Conway from BambooHR as they discuss five strategies every company should use. These strategies come from simple concepts that you can easily implement at your organization to put you on the path to success.
During this webinar you’ll learn:
- Why culture is an important factor for any successful company, and how to align culture to company goals.
- How continually supporting your employees throughout the employee journey makes it easier to plan for the future.
- A five-part game plan that will guide you to organizational success in 2020.
Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz libraryBizLibrary
Despite soaring profits and unprecedented business successes, employers across the globe continue to struggle with engaging their employees; studies find the average rate for employee engagement hovers around just 15 percent in the United States.
In this program, Derek Smith of BizLibrary will help you understand the true value of an engaged employee. He will offer models and practical strategies that will optimize your organization to achieve increased employee engagement.
You will learn:
The importance of engaging employees, and why higher engagement will help you improve business outcomes
Why employee engagement is not a business challenge - understanding its root causes
Research-based working theories about what engages employees
Strategies that you can take and apply to increase engagement at your organization
9 Characteristics of Top Employee Training ProgramsBizLibrary
The spotlight on organizations’ employee development opportunities continue to grow. When they feel the pressure, organizations look towards L&D and HR to create the perfect employee training program. But employee training is not effective in a one-size-fits-all approach. Organizations have unique challenges that must be addressed for their program to be successful.
There may not be one simple answer to building the perfect employee training program. But after working with training managers in various industries and situations, we’ve found nine characteristics that are consistently present in all the best ones.
Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Employee Development Analyst Katie Miller will explain how to build the nine predictive elements of a top program into your employee development strategy, creating a program that will help solve the unique challenges at your organization.
This interactive webinar will provide easy-to-understand insights on:
- How to find or become a champion for learning at your organization
- Building a training program that reaches learners at the right time and place, to increase utilization
- A step-by-step plan designed to master the nine elements and build a top training program
How to Develop High Potential Employees in Your Organization BizLibrary
Your people are your organization's most valuable asset; training and developing people for new positions and challenges is not only more cost effective than hiring new talent, but it also helps them stay engaged. The problem is that many organizations struggle to identify the best development strategies and career paths for their employees. And when employees — particularly high-potential employees — feel as if they don’t have the right growth opportunities in your organization, they’ll go looking elsewhere.
How to identify employees’ strengths, including those that are less visible
Strategies for developing high-potential employees
How to motivate and retain your people
How to Build a Learning Culture to Inspire Employee GrowthBizLibrary
Do you know the No. 1 area of investment for HR in 2019? It’s employee training and development, according to a study by Payscale.
Why? Because, constant change in the modern workplace demands employees to continuously adapt and learn new skills. LinkedIn’s talent research shows that half of the most in-demand skills today didn’t even make the list just three years ago.
Employees and employers are both recognizing the need for training and development. In fact, LinkedIn reports that 94 percent of employees say that they would stay at a company longer if it invested in their career development.
So how do you create a culture for learning at your company that inspires employees to grow?
In this webinar, experts from BizLibrary and The Predictive Index will share their expertise on:
Why you should invest in employee learning and development
How to motivate your employees to make time for their growth
How to create a culture that facilitates learning
From Peer to Leader: How to Develop Your First-Time ManagersBizLibrary
The transition from individual contributor to manager can be a daunting task. A survey by CEB, now Gartner, revealed that more than 50% of new managers fail. Balancing new responsibilities while learning how to lead former peers is a common challenge that most first-time managers struggle to overcome.
During this webinar, Learning & Development Manager Libby Mullen will discuss this challenge and five others that new managers face. She’ll explain why management training is a crucial element to success as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
Key takeaways:
Identify key strengths and improve weaknesses of first-time managers
Improve the relationship of new managers and their employees through emotional intelligence development and coaching techniques
Create a training plan that builds confidence and increases productivity for your new managers
4. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
Micro-Coaching
The Impacts of Continuous, Short and
Instant Learning and Feedback
Ray E. Jimenez, PhD
Chief Learning Architect
VignettesLearning.com
rayvft@gmail.com
5. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 5
Ray E. Jimenez, PhD
Chief Learning Architect
VignettesLearning.com
rayvft@gmail.com
Learning Strategy & Implementation
Social Learning Implementation
Performance Learning Systems
Rapid Content Development
Scenario-Based Learning (SBLS)
Available Free Download
www.TrainingPayback.comwww.lulu.com
6. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 6
Ray’s book coming soon.
Release – October 2017
Contact us to reserve
your copy.
http://bit.ly/2bAPoDk
7. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 7
http://vignetteslearning.com/
8. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 8
“I’m more focused
with my limited
resources and time.
Thanks to my coach.”
How would you feel if
you were the coach?
Type in the chat.
9. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 9
“I avoided a major
error. Just a small
nudge from Fred, a
teammate, helped a
lot.”
How would you feel if
you were Fred, the
teammate?
Type in the chat.
10. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 10
“How do I fix this?
Frustrating!”
What happens if you
are the coach or leader
and you are unable to help
a person?
Type in the chat.
11. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 11
“Where were you
when I needed
you?”
What happens if you
are the coach or leader
and you are unable to help
a person?
Type in the chat.
12. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 12
“I need help now! No time to stop
or waste. I’m virtual. Just text.”
If this is the environment you are in? How do you
provide coaching or mentoring?
Type in the chat.
13. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 13
Formal Coaching
Identify and
define goals
Define strategies
to reach goals
Establish timeline
and milestones
Follow-up &
monitoring plan
for action
41 2 3
14. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 14
Formal Coaching
Identify and
define goals
Define strategies
to reach goals
Establish timeline
and milestones
Follow-up &
monitoring plan
for action
41 2 3
SMART
Agreement
SWOT Schedule
Commitments
Variances
Adjustments
15. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 15
Formal Coaching
Identify and
define goals
Define strategies
to reach goals
Establish timeline
and milestones
Follow-up &
monitoring plan
for action
41 2 3
SMART
Agreement
SWOT Schedule
Commitments
Variances
Adjustments
In environments with very rapid change, virtual teams, highly
connected – what are the easiest areas to assist and provide needed
coaching by a either a coach, leader or team member?
Use your pen and encircle the items.
Explain why in the chat.
16. • Impacts of variances are felt easily.
• Demand for action is high.
• Where assistance is most needed.
• Often hostile to formal coaching
• Event-driven
Share an example from your day-to-day work.
Type in the chat.
17. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
• Time crunch
• Urgent / distressed
• Often not ideal for
coaching
Opportunities for Micro-Coaching
• Quick assist
• Least effort
• Minimal time
• Most effective
Variances
Adjustments
18. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
Opportunities for Micro-Coaching
• Quick assist
• Least effort
• Minimal time
• Most effective
Assumptions of Micro-Coaching
• Every work situation is a learning opportunity
• Help learners/workers discover answers
• Help learners/workers to self-coach
• Help learners demonstrate work
19. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 19
Scripting Minds
Roger Schank
“The mind follows a framework
or a reference based on our
experiences.”
“Our mind follows scripts in
order for us to do things.”
20. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 20
Butterfly Effect Theory
applied in thinking
processes
“Small causes can have
large effects”
A single question and
reply can lead to
more questions
and replies
Edward
Norton
Lorenz
21. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 21
Scripting Minds
Scripting the micro-coaching process
• Script questions for discovery
• Script for fixing and improving things
• Script for shorter review cycle
• Script for rapport and emotions
The coach’s tools to help learners
coach themselves.
22. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
• Script questions for discovery
How do you go
about it?
How do others
experience it?
What should you
know more about?
What do you know
now?
Issue,
problem,
opportunity
(The IT)
Are you
meeting
your
goals?
End result
Goal
1
2
3
4
5
23. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 23
Let’s do a role playing exercise
• Put yourself in a role or situation
• Reply to the questions
24. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
• Script questions for discovery
How do you go
about it?
How do others
experience it?
What should you
know more about?
What do you know
now?
Are you meeting
your goals?
1
2
3
4
5
25. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 25
“This task is so
difficult. I didn’t realize
it.”
(This is you)
26. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
• Script questions for discovery
How do you go
about it?
How do others
experience it?
What should you
know more about?
What do you know
now?
Are you meeting
your goals?
1
2
3
4
5
“This task is so
difficult. I didn’t
realize it.”
(This is you)
Reply in the chat by typing the
number then your answer. For
example:
“1-Not really.”
Etc.
27. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
• Script questions for discovery
How do you go
about it?
How do others
experience it?
What should you
know more about?
What do you know
now?
Are you meeting
your goals?
1
2
3
4
5
“This task is so
difficult. I didn’t
realize it.”
(This is you)
What were you experiencing
when you were answering
the questions?
Type in the chat.
28. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 28
Another example …
Let’s do a role playing exercise
• Put yourself in the role or situation
• Reply to the questions
29. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 29
“I can’t seem to get
the pressure higher
as needed. What’s
wrong?”
(This is you)
30. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
• Script questions for discovery
How do you go
about it
How do others
experience it?
What should you
know more about?
What do you know
now?
Are you meeting
your goals?
1
2
3
4
5
“I can’t seem to get
the pressure higher
as needed. What’s
wrong?”
(This is you)
Reply in the chat by typing the
number then your answer. For
example:
“1-Not really.”
“2-I set the right temperature.”
Etc.
31. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com
• Script questions for discovery
How do you go
about it
How do others
experience it?
What should you
know more about?
What do you know
now?
Are you meeting
your goals?
1
2
3
4
5
“I can’t seem to get
the pressure higher
as needed. What’s
wrong?”
(This is you)
What were you experiencing
when you were answering
the questions?
Type in the chat.
32. Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 32
How does the script questions help the learner/worker
in micro-coaching situations? Type in the chat.
33. Formal Coaching
Identify and
define goals
Define strategies
to reach goals
Establish timeline
and milestones
Follow-up &
monitoring plan
for action
41 2 3
SMART
Agreement
SWOT Schedule
Commitments
Variations
Adjustments
Micro-Coaching
34. 34
Scripting Minds
Scripting the micro-coaching process
• Script questions for discovery
• Script for fixing and improving things
• Script for shorter review cycle
• Script for rapport and emotions
The coach’s tools to help learners
coach themselves.
39. How things work: Big things and small items
What results
are you getting?
What does your
customer say (internal
or external)?
What is the history
and what are you
learning?
How you efficient in the
process and production?
What is the
quality and
cost of your
resources?
1
2
3
4
5
Micro-Coaching for Business Processes:
Fixing or Improving things
41. Problem:
“The output is
not consistent
and not to
standards.”
What would be the first question you will ask? Use your pen or
type in the chat. Why?
43. What would be the first question you will ask? Use your pen or
type in the chat. Why?
Problem:
“We are facing a potential
large class action
suit from employees.”
44. In identify areas to fix or improve, how does this
process help in micro-coaching? Type in chat
45. Formal Formal Coaching
Identify and
define goals
Define strategies
to reach goals
Establish timeline
and milestones
Follow-up &
monitor plan
for action
41 2 3
SMART
Agreement
SWOT Schedule
Commitments
Variations
Adjustments
Micro-Coaching
46. 46
Scripting Minds
Scripting the micro-coaching process
• Script questions for discovery
• Script for fixing and improving things
• Script for shorter review cycle
• Script for rapport and emotions
The coach’s tools to help learners
coach themselves
47. Formal Formal Coaching
Identify and
define goals
Define strategies
to reach goals
Establish timeline
and milestones
Follow-up &
monitor plan
for action
41 2 3
SMART
Agreement
SWOT Schedule
Commitments
Variations
Adjustments
Micro-Coaching
Proximity and
access to assistance
Building trust and
rapport
61. Coaching: Advanced Supervisor series
7-part video series
1. Coaching Others Step-by-Step
2. Using the Right Style
3. Coaching Novices to Experts
4. The Readiness Stairs Model
5. Coaching Others to a Higher
Performance
6. Closing the Loop with Feedback
7. Coaching Tips
62. Supervisor Fundamentals video series
12-part video series
1. Congratulations, You're a Supervisor!
2. How Good Do You Want to Be?
3. Personal Traits for Success
4. Establish Credibility to Lead
5. Going From Buddy to Boss
6. Your First Team Meeting
7. Research Your New Team
8. Get Team Feedback from Others
9. Interview Your Team
10. Observe Your Team in Action
11. Develop a Team Strategic Plan
12. Mistakes to Avoid
63. Try out these video lessons
and more!
Let us know through the poll if you’d like a free trial of
BizLibrary’s online course collection.
www.bizlibrary.com/free-trial