Michelle McCrory has over 10 years of experience managing operations and staff in legal and corporate settings. She currently serves as an Office Administrator for Sirote & Permutt, PC, where her responsibilities include overseeing a staff of 55 employees, developing standard operating procedures, and acting as a liaison between the firm and outside organizations. McCrory holds a PhD from the University of North Carolina at Greensboro and an MBA from Regis University, and has extensive experience recruiting, hiring, training, and evaluating personnel. She also has a proven track record of creating and implementing programs to meet client and community needs.

1. M I C H E L L E M C C R O R Y
10900 Bridge Creek Dr. ~ Pensacola, FL 32506
828-550-0314 ~ mlmccror@uncg.edu
S U M M AR Y O F Q U AL I F I C AT I O N S
 Accomplished management leader with a proven track record creatingand overseeing policies and procedures.
 Experience supportinga diverse staff of attorneys, paralegals,shareholders and other supportstaff across departments,
plus community members.
 Provided high-level administrativesupportto partners and shareholders.
 Directly managed staff of 30+, which includes workload performance,trainingand staffing.
 Developed and implemented safety procedures for offices includingFirstAid trainingand certification.
 Initiated a volunteer program in which helped human traffickingvictims by donatingitems and helpingto maintain their
safehouses.
 Recruited, interviewed and hired employees.
 Created performance review procedures, provided formal performance evaluations and counseling.
 Trained, mentored and coached a team of up to 55 employees, includingdelegating tasks.
 PhD, University of North Carolina atGreensboro; GPA: 3.87.
 MBA, Regis University;graduated in 2008 with a 3.94 GPA.
 Proficientwith Windows,Apple; MicrosoftOfficeSuite; MicrosoftAccess; Blackboard;PeopleSoft; WordPerfect; SPSS;
Elluminate;Time-Matters; Summation; Time-Slips;and AMT.
A R E AS O F E X P E R T I S E
 Program Development/Management  Project Management  Client/Community Relations
 Operations Management  Staff Training/Supervision  Budgeting
 Policies/Procedures  Marketing  Problem Solving
P R O F E S S I O N AL E X P E R I E N C E
Operations/Project Management:
 Experience managingoperations and budgets, including multi-million dollarprojects.
 Solid background planningevents; resolvingproblems;and preparingreports.
 Experience servingof a compliancecommittee to ensure adherence to state and federal regulations.
 Designed and improved processes for both internal and external complianceand performance.
 Liaison between landlord and firmfor all facilitiesmaintenanceprojects and requests.
 Issued buildingidentification and keys.
 Trained new employees.
 Coordinated employee benefits.
 Conducted New HireOrientation.
Community Relations:
 Collaborated with key stakeholders within the firm and leaders of community organizations.
 Actively participated on divisional and firm-widecommittees to serve as a liaison to community organizations.
 Developed team-buildingexercises that improved communication between personnel across departments.
Staff Management:

2. M I C H E L L E M C C R O R Y
10900 Bridge Creek Dr. ~ Pensacola, FL 32506
828-550-0314 ~ mlmccror@uncg.edu
P R O F E S S I O N AL E X P E R I E N C E ( C O N T I N U E D )
Staff Management:
 Recruited, interviewed and hired employees, and conducted performance reviews.
 Trained, mentored and coached a team of up to 55 employees, includingdelegatingtasks.
 Drafted and implemented standard operatingprocedures,includinghowto properly evaluate employees.
Program Development:
 Experience collaborating with personnel in a number of departments, including ComplianceCommittees, to develop and
implement programs and services to meet the needs of clients.
 Created and implemented performance review policies and procedures.Conducted employee reviews, evaluations and
counseling.
 Developed and implemented new safety policies and procedures.
 Recruited, interviewed and hired employees, and conducted performance reviews.
 Trained, mentored and coached a team of up to 55 employees, includingdelegatingtasks.
 Drafted and implemented standard operatingprocedures,includinghowto properly evaluateemployees.
W O R K H I S T O R Y
OfficeAdministrator,Sirote & Permutt, PC 2012-Present
OfficeAdministrator/Paralegal,Brock & Scott, PLLC 2012-2014
Graduate Assistant, University of North CarolinaatGreensboro 2011-2012
Program Facilitator, Wilkes County Smart Start 2009-2010
Senior Paralegal,Lowe’s Companies, Inc. 2005-2010
E D U C AT I O N
PhD, University of North CarolinaatGreensboro; graduated in 2015 with a 3.87 GPA
MBA, Regis University;graduated in 2008 with a 3.94 GPA
BA, Liberal Arts/Public Policy, Loyola University,New Orleans;graduated in 2006 with a 3.8 GPA