1. Andrea M. Brown
2921 Cliffridge Lane #C
Fort Worth TX,76116
andreabrown87@aol.com
972-746-6132
PROFESSIONAL PROFILE
Outstanding organizational, communication, problem solving, customer service and training
skills. Works well independently or in a team setting, willingness to learn and take on new
projects, contributes as a team member where my abilities and experience can be a significant
fact in achieving and exceeding company goals.
EXPERIENCE/SKILLS
Property Management/Mission Rock Residential 04/2011-06/2016
 Accomplishes financial objectives by collecting rents, paying bills, preparing an
annual budget, analyzing variances and initiating corrective action.
 Provide support to staff to encourage team work and lead as an example in
creating a harmonious environment.
 Submitted weekly and monthly reports to my supervisor before any deadlines.
 Hiring new staff members and terminating per company’s guidelines.
 Ensure all administrative processes involving personnel are handled on a timely
basis (i.e., performance evaluations, salary reviews, time sheets, change of status
forms, etc.)
 Cut expenses by negotiating contracts with vendors and finding new suppliers
with great value but lower cost.
 Increased revenue substantially by initiating opportunities already in the
establishment and creating new ones.
 Advanced in usingYardi7s, Property Solutions/Entrata, Onsite, Blue Moon,
Nexus, Aim and Compliance Depot.
 Clerical support such as answering phones, filing, processing property invoices
and other administrative duties using MS Excel, MS Word and MS PowerPoint.
 Created ideas for marketing and outreach which includes: curb appeal, creating
flyers, updating ads, ordering materials, and launching campaigns.
 Generate and handle traffic, qualify prospective residents and lease apartments by
processing all new lease applications, renewals and reviewing documentation with
residents.
 Confirm all leases and corresponding paperwork are completed and input to software
System accurately and on a timely basis.
 Ensure excellent customer service to prospects and residents.
 Handled resident concerns and requests on timely basis to ensure resident satisfaction
with management.
 Ensure model apartments are in touring condition and inspect apartment prior to
resident move-in.
 Serving 3 day notices and sending documentation over to attorneys to proceed
with evictions if necessary.

2. Caregiver/North Eastern Services 09/2010-05/2011
Properly assist disabled adults with everyday life such as:
 Obtained scheduled time to receive medications.
 Helped in maintaining cleanliness.
 Prepared and delivered meals following specific nutritional charts.
 Assisted with transportation for doctors’ and family visits.
 Created and hosted new activities that would help the individuals intellectually
and physically.
 Implemented new strategies to assist with independency.
Computer Technician Internship 2009
 Reimaged computers.
 Troubleshoot, download and install software (Cisco, Adobe Reader, Flash Player
and Java)
 Repaired hardware and maintained equipment.
EDUCATION
 Salt Lake Community College, Business 2010-2011
 Internship- Department of Labor, Washington, D.C. 2009
 West High School- Diploma, Bakersfield, CA 2005