Michelle Bell Resume 6 (1)
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Michelle Bell has over 15 years of experience in human resources and administrative roles. She has a proven track record of driving productivity through strong organizational, communication, and computer skills. As the owner of Angleton Bowl, she grew revenue by 40% through marketing strategies and acquiring 30 new customers per month. Previously as a manager at Spare Time Fun Center, she excelled at customer service, training staff, and managing workflows. Her skills include spreadsheet management, scheduling, meeting planning, recruiting, and database administration.
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![MICHELLE BELL
Professional Summary
>Administrative Assistant / recruiter focused on driving productivity by leveraging strong front office skills and bringing
new employees and clients to the business.
> I excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
> Skilled in hiring and training staff and establishing rapport.
> Self-motivated with exceptional communication and computer capabilities.
> I am a quick learner of new policies and I am a team player
Skill Highlights
> Excel spreadsheets
> Schedule management
> Meeting planning
> Labor relations
> Multi phone line
> Time management
> Manager coaching and training
> Excellent communication skills
> Accurate and detailed
> Strong filing and organizational skills
Dedicated team player
Strong interpersonal skills
Resourceful
Strong problem solver
Professional and mature
Results-oriented
Meticulous attention to detail
Self-directed
Screens calls properly
Database management
Clean driving record
Work Experience
Owner/ Human resource
April 2007 to June 2012
ANGLETON BOWL - Angleton, TX
I owned the business ** Communicated with vendors regarding back order availability, future inventory and special
orders.
Provided an elevated customer experience to generate a loyal clientele.
Successfully acquired an average of 30 new customers per month, generating a [number]% growth in revenue.
Implemented marketing strategies which resulted in 40% growth of customer base.
Earned management trust by serving as key holder, responsibly opening and closing store.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Developed and rolled out new policies.
Worked directly with employees to achieve better customer service.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and
employee relations.
Facilitated the criminal background check process for new hires.
Established and monitored employee pay scales.
Conducted job analysis and job evaluations, resulting in quality job specifications.
Shadowed employees to determine an accurate description of the duties and skills required for each position.
Developed and enforced company policy and procedures relating to all phases of human resources activity.
29915 FM 1301, West Columbia Texas 77486
Home: 979-583-6707 - Cell: 979-583-6707 - michellebell964@gmail.com](https://image.slidesharecdn.com/93f6a704-0b82-40f8-89c1-22be0be8cece-151215200434/85/Michelle-Bell-Resume-6-1-1-320.jpg)
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Michelle Bell Resume 6 (1)
- 1. MICHELLE BELL Professional Summary >Administrative Assistant / recruiter focused on driving productivity by leveraging strong front office skills and bringing new employees and clients to the business. > I excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. > Skilled in hiring and training staff and establishing rapport. > Self-motivated with exceptional communication and computer capabilities. > I am a quick learner of new policies and I am a team player Skill Highlights > Excel spreadsheets > Schedule management > Meeting planning > Labor relations > Multi phone line > Time management > Manager coaching and training > Excellent communication skills > Accurate and detailed > Strong filing and organizational skills Dedicated team player Strong interpersonal skills Resourceful Strong problem solver Professional and mature Results-oriented Meticulous attention to detail Self-directed Screens calls properly Database management Clean driving record Work Experience Owner/ Human resource April 2007 to June 2012 ANGLETON BOWL - Angleton, TX I owned the business ** Communicated with vendors regarding back order availability, future inventory and special orders. Provided an elevated customer experience to generate a loyal clientele. Successfully acquired an average of 30 new customers per month, generating a [number]% growth in revenue. Implemented marketing strategies which resulted in 40% growth of customer base. Earned management trust by serving as key holder, responsibly opening and closing store. Implemented innovative programs to increase employee loyalty and reduce turnover. Trained, coached and mentored staff to ensure smooth adoption of new program. Developed and rolled out new policies. Worked directly with employees to achieve better customer service. Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Handled understaffing, disputes, terminating employees and administering disciplinary procedures. Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations. Facilitated the criminal background check process for new hires. Established and monitored employee pay scales. Conducted job analysis and job evaluations, resulting in quality job specifications. Shadowed employees to determine an accurate description of the duties and skills required for each position. Developed and enforced company policy and procedures relating to all phases of human resources activity. 29915 FM 1301, West Columbia Texas 77486 Home: 979-583-6707 - Cell: 979-583-6707 - michellebell964@gmail.com
- 2. Manager April 2000 to March 2006 Spare Time Fun Center - Angleton, TX. Cross-trained and backed up other customer service managers. Solved unresolved customer issues. Adhered to all confidentiality requirements at all times. Investigated and resolved customer inquiries and complaints in an empathetic manner. Strong leader of customer support staff. Trained staff on operating procedures and company services. Identified individual development needs with appropriate training. Managed work flow to exceed quality service goals. Entered numerical data into databases in a timely and accurate manner. Scanned documentation and entered into the database. Produced monthly reports using advanced Excel spreadsheet functions. Entered numerical data into databases in a timely and accurate manner. Also open and closed the business daily*. Made bank deposits and maintained monthly accounting spreadsheet of assets and debts. Education and Training Angleton High School - Angleton, TX Skills > Microsoft office > Detail oriented > Completes assigned tasks in a timely manner > Setting up accounts > Data entry > Multi-phone line > Filing Additional Information ADDITIONAL I NFORMATION