1. Self-Motivated Detail-Oriented
Born Trainer Optimistic Outlook
Team Leader Customer Service Oriented
Out of the box Thinker Problem Solver
Quick Study
Apr 2002 -Present
Lawrence Township, NJ
JAMES GREEN
PROFESSIONAL SUMMARY:
Responsible Manager proficient in Increased Sales Potential and High Profit margins. Passionate and motivated,
with a drive for excellence. 30 plus years in Retail Management and Customer Service positions.
Outgoing Salesman offering superb customer service proficiency and passion for exceeding sales goals. Results-
oriented professional, specializing in Baby and Kids Products. Optimistic and Personable with unique ability to
relate to diverse clients and close high-dollar sales.
Hard working Manager who drives high sales in both slow and busy shifts. Outgoing and Detail Oriented with
background in Baby Furniture and Kids Furniture. Maintains an orderly and neat store floor at all times.
SKILLS:
EXPERIENCE:
Manager
Crib & Teen City
Teach, train, and inform new perspective clients on all aspects of the
features and benefits of our top quality products.
Layout a game plan for top products needed to fulfill customers
immediate as well as long term needs.
Explain long term benefits and cost analysis to ensure consumer as well as business is making the right choice for
each different
situation.
Adding on to any potential client needs that were never even thought of before entering our great establishment.
Explaining in detail time frame needed to accomplish all of potential client needs.
Offering long term helpful hints to ensure potential clients complete, as well as confident decisions for the future.
Placing orders as well as following up on each and every customers order.
Ensuring all product on display is in top working condition with the best accessibility to potential clients.
Putting together as well as hands on training of all new product, to ensure all personnel is properly informed and
trained on all the features and benefits of all new top quality product.
Daily, Weekly, Bi-Weekly and Monthly follow up on sales and all aspects of paperwork.
Proper documentation on all procedures signed, initialed, and filed properly for all new hires as well as following up
on any new forms that older staff must sign to update their files.
Ensuring proper maintenance is done both on the interior as well as the exterior of our companies building within
our owners'
guidelines.
58 Oregon Avenue, Ewing Township, NJ 08638
Ph: 609-647-5535
greenlefty300@aol.com

2. Mar 1990 -Apr 2002
Lawrence Township, NJ
Aug 1983 -Mar 1990
Lawrence Township, NJ
Jun 1983Trenton, NJ
Manager
U.S.A. Baby
Learn about product sold in our top quality establishment by building,
displaying and testing out all products in the company, to ensure complete working knowledge of said products.
Interview, hire and train all new potential employees on all our companies top quality product.
Learn all aspects of paperwork for short and long term use , to ensure proper guidelines are followed to reduce risk
of loss.
Train all previous as well as new hires on all aspects of paperwork to ensure everyone is using all updated
materials.
Learning as well as following all safety guidelines to ensure no unsafe or recalled product is on display anywhere.
Ensuring all proper credits are reimbursed to our company for said faulty or recalled product.
Setting and re-setting displays as needed to ensure all new hot selling as well as high profit items are displayed in
primary locations in store.
Ensuring employees understand all aspects of their short-term as well as long term goals within our fine
establishment.
Building team concept into all employees to show potential of how a properly well oiled business would make
everyone's job easier and more efficient.
Visiting buying shows and adding personal experience and insight into businesses next year short and long term
plans.
Ensuring what is purchased will not just sit on display , but, will draw new clients in wanting what only you as a
business can give them.
Manager
Toys R Us
Originally hired part-time for seasonal help to stock shelves , run
cash register, set displays, load and unload trucks, maintenance, basically every aspect of the job that could be
done without having a title.
Worked exactly 1 year and got promoted 3 times , eventually turning into training manager for most all of the N.J.
locations.
Moved from store to store to increase profitability all while ensuring sales potential was continually increased while
shortages were decreased.
Moved from section head, to multiple section head, to assistant store manager to manager to training manager.
Eventually setting up Franklin Mills store in P.A. before leaving.
EDUCATION:
Trenton Central High School
Volunteer, Counselor C.Y.O. in Trenton.
Graduated in top 1% of class, Graduated tied 3rd
in a class of 750.
Graduated with distinction.