Michele Tufariello is applying for a position and provides a resume. She has over 12 years of experience as a Store Manager and Sales Associate in optical retail. As Store Manager, she successfully managed multiple employees and met sales goals. As Sales Associate, she performed duties like inventory management, sales, and customer service. Tufariello has strong skills in areas like leadership, customer service, sales, and problem-solving. She aims to utilize her retail experience and customer focus to achieve optimal success for employers.

1. Michele Tufariello
194 Marilyn Street East Islip NY 11730
Phone: 631.612.1291
E-mail: Mtufariello@gmail.com
Website: https://www.linkedin.com/in/michele-tufariello-55058b130
Objectives
Results-driven, customer oriented manager with exceptional background in leadership. Proven ability to maintain profitable retail
operations by capitalizing on growth opportunities, unparalleled customer service, strong product knowledge, product
placement, and sales strategies in order to achieve optimal success.
Experience
Store Manager 11/2014 – Present
Sterling Optical Bayshore NY 11706
 Successful, trusted, and coaching manager to multiple employees by encouraging employees to work as a team to
develop solid product knowledge, innovative sales techniques, dependable customer service skills in order to create the
ability to thrive within the organization.
 Highly experienced in collaborating with insurance companies and patients to ensure seamless execution of sales.
 Excellent problem solving capabilities by being able to think quickly and creatively to resolve all issues in an effective and
timely manner.
 Sales driven with proven track record by meeting and exceeding established goals.
 Responsible for checking all prescription orders to guarantee accuracy and create strong rapport with clientele to ensure
future business.
 Implemented price list for organization including but not limited to: lens, contacts, frames, and warranties.
 Facilitated new training program for employees to lead and demonstrate the success for each individual.
Sales Associate 02/2002-11/2014
Sterling Optical Bayshore NY 11706
 Accountablefor nightly close out procedures including POS close out, cash deposits, and store lock up.
 Inventory assessments: Evaluating long term inventory to effectively manage jobs; patient reminders of forgotten
prescriptions and products to be returned to stock.
 Influential sales dynamic through up-selling frames, lens options, and warranties.
 Dispense all prescriptions to ensure accuracy and make adjustments accordingly to patients needs.
 Handling all insurancepaperwork including verification of insurance and proper filing of patient’s records.
 Closely working vendors to place prescriptions orders for contact lens and frames.
 Creatively designed all merchandizing displays to optimize sells within accordance franchised policies.
Skills
 Energetic Self Starter
 Exceptional Customer Service
 Successful Sales Leader
 Superior Product Knowledge
 Strong Relationship building skills
 Excellent Problem Solving Abilities
 Mentor to new hires
 Articulate Communicatorand Active Listener
 Merchandizing
 Proactive and Dedicated
Education
Regents Diploma Islip High School (6/2001)
Liberal Arts

2.  Resume: Michele Tufariello
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3.  Resume: Michele Tufariello
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