1. Profile
A graduate in Business Management Studies from the University of Central Lancashire;
practical experience in Business, Sales and Customer Service environments, focused and
driven; eager to learn and contribute to the success of a dynamic customer service orientated
organisation.
Education
2006-2009 University of Central Lancashire
B.A. in Management (Hons) from University of Central Lancashire (2009) 2:2, Modules
included; Event Planning and Management, Organisation & Strategy.
A levels
Two A-Levels passed in Product Design and Business Management.
GCSE
10 GCSE’s passed, including B’s in English Literature and Physical Education.
Experience
Assistant Food, Beverage & Event Manager; UCLan Students Union; Preston
December 2010-Present
Managing a 2000 capacity Nightclub and 470 capacity Bar on a day-to-day basis. The aim is to
make life better for students through high standards, event planning, constant training,
recruitment, and producing and maintaining operation controls on a daily basis.
 Analysis of annual trends, creation of personal performance analysis tools and use of
supplier’s incentives to maximize sales efficiently.
 Plan, organise and coordinate 2000 capacity events and full fresher’s plan including use of
budgeting tools including duty management of 1500 and 400 nightclub venue.
 Daily and future planning of all operations and events.
 Creation of annual events one of which, year on year, has grown to a £40k per day operation
and making £15k bottom line profit using thorough budgeting tools.
 Developed and monitored departmental marketing and social media strategy.
Retail Duty Manager, Republic; Preston & Blackpool
October 2009-December 2010
Promoted to supervisor from starting role as sales assistant, currently help manage all aspects
of the In-Store Consumer Experience, including:
Michael Nutter
14 Atherton Close, Ashton-on-Ribble, Preston, Lancashire, PR2 2AF
M: 0777 1392 575 Email: m.nutter@hotmail.co.uk

2. References Available Upon Request
 Analysis of store and company-wide sales figures to strategise product promotion and
improve sales.
 Management of store staff and operations, including staff hiring, training, and supervision
to ensure customer service standards are met; earned five 100% mystery shopper scores.
 Stock control, security and product knowledge.
Consultant, Data Facilities Limited; Wilmslow
July 2003-2006
Served as a part-time office consultant for this data facilities organisation acting in a
secretarial position.
 Critical analysis and proofing of outbound marketing and financial documents.
 Creation of financial spreadsheets, purchase orders and invoices; overall strong exposure to
the financial side of the business.
 Development of assigned business documents employing the Microsoft Office Suite (Word,
PowerPoint, Excel and Publisher).
Interests
Sports
I am a keen football player and supporter and have coached an under 13 team in the past
before I relocated for my University education. I keep fit and participate at every available
opportunity even organising staff days out to play footgolf and other such activities.
Hobbies & Interests
Charity walking is something I love and hate at the same time. This Summer I will be complet-
ing a 72mile walk for a charity called Steps. Trust me when I say it is more grueling than it
sounds. I also love watching TV series, books (especially thrillers) and music (popular, indie,
EDM… almost anything).
Skills & Certifications
 Personal license- I have held a personal license to operate a licensed property since
2011
 First aid- I am a fully trained first aider and have held certification since 2014 and am
also the registered first aider in my current role.
 Driving- I have a full clean drivers license
 Computing- I have a good knowledge of all Microsoft office programs especially Excel,
Word, Publisher and PowerPoint. I also have experience with using Photoshop.