CV Writing Templates - How To Write A BRILLIANT CV! Created by Richard McMunn of How2Become.com. This document includes 6 great CV writing templates you can use to simply fill in the blanks. It also includes a CV covering letter!
CV of Susan Gray
Date of Birth:
Feb 03 - Present
34 Fictown street
Telephone numbers go here.
Email address goes here.
D.O.B. goes here.
I am a hard-working, conscientious and dedicated team player who
has extensive knowledge of managing office teams. I have
developed a track record for delivering targets that are set by my
superiors and can be relied upon to excel in any role given. I have
a Diploma in management Studies and a certificate in
Insert your qualifications and the year obtained here.
Office Manager – Company name goes here
Provided first line support and day to day administration for
Involved with day to day HR issues and administration.
Coordinated projects on behalf of Operations Manager.
Managed, supported and lead the administration and reception
Managed all fleet vehicles on site, ensuring all documentation,
maintenance and safety aspects were met.
Liaised and worked closely with the clients Administration
Manager to ensure we provided the best service possible.
o Enhanced the reception area and team which resulted in a
more professional and guest-focused service.
o Streamlined and trained the reception team to enable them to
carry out additional administration duties during quiet periods.
Nov 95 – Feb 03
o Played an integral part in forming a strong management team.
Working towards goals and through many changes within the
o I became a vital part of the organisations ‘Crisis Management
Team' which came with a different set of responsibilities.
Customer service assistant – Company name goes here
Provided support to staff and Directors in all aspects of
Managed, supported and lead the administration team to
ensure service, productivity and moral was high.
Managed and worked with IT.
Supported and managed the administration of three regional
Responsible for complete facilities management and Health
Provided strategies and generated ideas according to business
Managed HR policies and recruitment.
o Entered into a company with difficulties in service, organisation
and staffing issues. Implemented a structured, team orientated
and customer-focused environment.
o Initiated and successfully obtained Investors in People.
o Provided and initiated many ideas which gave the company a
more professional approach to both external clients and staff.
o Initiated a PO system to enable accountability and traceability.
Further academic achievements and interests
Certificate in bookkeeping and accounts / typing skills (50wpm) / Diploma in management
Travel and Tourism:
COTAC Air Travel and Package Tours papers 1&2.
Provide names, addresses, and contacts for references here.
Marcus Grainger CV
34 Fictown Street, Fictown, Fictshire. FT11TW
Date of Birth: Insert here Email: Insert here Mobile: Insert here
I am a highly organised and conscientious team player who has a great passion for sports
and fitness. My strengths lie in my ability to organise teams and achieve targets and I
always take up the opportunity to learn new and interesting skills. More recently I achieved
grade 5 in guitar which I believe demonstrates my ability to learn and retain information. I
strongly feel that my skills and achievements to date would be of benefit to your
organisation and would thrive in a working environment that prides itself on
2008- 2011: Smithtown University
Events management, BA (HONS) 2:2
Modules studied included: Project Management, Tourism Development, Marketing,
French and German.
2005- 2008: Fictown Grammar School
4 A-Levels (A-E grades): PE, Biology, ICT & Design Technology.
Achievements & Certificates
Work experience training: Manual Handling, Health & Safety, Risk Assessment, First Aid
and Fire Awareness.
During my time at university I became involved with the sports society as their president for
two years representing the Students’ Union and University whilst organising trips to France
for large groups of students. I also volunteered as a team leader during Fresher’s Weekand
helped to plan and co-ordinate large events with the Students’ Union including their annual
- Artist Liaison for Fictown Student Union events (3 years).
- Boardmasters Steward.
- Entertainment Officer for Fictown Student Union (1 year) – running of the Summer Ball
and Student Union events on a weekly basis.
- Events Crew Member of Fictown Student Union (2 years) – total of over 250 hours.
- Spent eight weeks working at a local charity shop to gain work experience skills.
Sept 2011 – Present Fictown holiday resorts agency
Sales co-ordinator whose main responsibilities include sale of catered and self-catered
properties including resort transfers, updating availability on daily basis and dealing with
clients and agents via emails and over the phone.
Summer Break representative 2011
Working as a Summer Break representative which involved ensuring the satisfaction of
the clients at summer break as well as organising coach arrivals and departures and
administering first aid when required.
My favourite sport is rugby which I have a great passion for and wish to take further
participation within in the future. I enjoy attending music festivals as I am a keen guitarist
who has achieved grade 5 level through continued tuition. I try to travel as much as I can
as I love to experience new things and widen my horizons. I apply to volunteering
positions as much as possible as I enjoy working at events regardless of being paid as I
feel that the experience is so much more appealing as well as the interaction I get with a
multitude of different people.
Competent in the use of Microsoft Word, Excel and PowerPoint to A-Level
standard and also have a basic understanding of Access and Dreamweaver.
Work well as a team player and as an individual. I am hardworking, keen to learn
new skills and highly organised in every aspect of my life.
I have over 5 years’ experience of customer relations and sales with my extensive
background in both bar work, sales and representative work.
Full and clean driving licence.
Providing excellent customer service: customer focused employment.
Excellent project management skills with a proven track record for delivering set
targets and deadlines.
Level grade 5 guitar.
Insert the names and contact details of two references here.
Email address goes here
Telephone number goes here
A highly motivated Administrator with over 20 years’ experience in all areas from reception
to office management, most recently managing the day to day operational aspects of a
Business Centre, including accounts, tenancy agreements and health and safety.
Able to provide exceptional first line contact, both face-to-face and via the telephone with
various department, tenants, maintenance personnel, sub-contractors and general public.
Outstanding team player developed through my career working alongside colleagues at all
levels but also with the ability to use own initiative; thriving on undertaking individual
Overall, taking pride in everything that I set out to achieve, ensuring that it is completed to
a high personal standard and within given timeframes.
• Proficient in MS Office (Word, Excel, Outlook and Access), internet, emails and
• Ability to remain calm and diplomatic at all times in a pressurised environment.
• Excellent communication skills both written and verbal.
• Methodical and organised.
• Willingness to train and learn new skills.
• Accurate data entry with an eye for detail.
• Ability to prioritise workloads and multi task to always meet deadlines.
• Diary and social event management.
• Knowledge of Sage, Focus and various switchboard systems.
• Website maintenance.
November 2008 – June 2011 Business Centre Manager
• Ensuring the smooth running of a Business Centre.
• Front line management.
• Negotiating with tenants.
• Composing licence agreements.
• Taking monthly rental payments and chasing arrears.
• Achieving and maintaining approximately 95% occupancy.
• Liaising with maintenance personnel and subcontractors.
• Arranging charity and networking events.
• Meeting room management, including catering.
• Health and safety, including weekly fire drill.
• Maintaining company website.
• Parking control.
July 2004 – November 2008 Senior Administrator
• Providing assistance to the Office Manager.
• Providing support to the Agency and Professional teams working with a
Commercial Property Sales and Lettings environment.
• Front line support, being the first point of contact for visitors and callers.
• Preparing files for bank instructions with competitor analysis and building
• Arranging Surveyor viewings and valuation appointments.
• Maintaining client databases.
• Preparing marketing particulars and uploading to company website.
• Distributing incoming post and preparing outgoing mail.
• Mail shots.
• Maintaining an inventory of building keys.
• Creating an archive filing system.
• Stationery ordering and negotiating deals with suppliers.
July 2001 – August 2003 Senior Administrator/Assistant to Sales & Office Manager
• Providing Support to the Advertising Sales Manager and Office Manager.
• Assisting the Project Manager at annual awards events.
• Providing software support to colleagues alongside the IT Department.
• Account management.
• Order processing within an advertising sales environment.
• Liaising with customers.
• Maintaining client databases and sales spread sheets.
• General office duties.
• Fictown Comprehensive School, Fictown.
• 4 GCSE’s in English, Maths, Business Studies and Information Studies.
• Pitman’s Typing and Word-processing.
• NVQ Level II Business Administration.
• Competent in IT with an advanced knowledge of the Microsoft Office package. I
also keep abreast of the current social networking and technology advances. I am
currently embarked on a refresher course in Sage Line 50.
Interests & Hobbies
I enjoy music, singing, cooking, films, swimming, country walks, photography, sport and
socialising. I have a good sense of humour and enjoy making new friends and
acquaintances. I am currently training for a sponsored swim and will raise £2000 for a
I am a volunteer for Scope, helping people with disabilities get into work.
I hold a full, clean driving licence.
References available on request.
55 – Smithtown Street – Smithtown – Smithshire – SM1SHT
Phone: 0789018XXX ∙ Email JennyBroughton@...
I am an enthusiastic, hardworking and reliable person who has gained invaluable
experience in the customer-care industry. I have a positive and caring nature and believe
I can bring a number of excellent skills and attributes to your organisation.
SKILL AND ACHIEVEMENTS
Extensive experience with the Microsoft Office software suite and similar programs
in both the academic and work environment.
Successfully used HTML and professional software packages to design and upgrade
websites. Proficient in the use of Dreamweaver and Wordpress.
Proven ability to utilise online database sources effectively for academic based
Confident typing ability at 65 words per minute.
CUSTOMER SERVICE EXPERIENCE
Customer service awareness and skills developed through working in service
environments requiring face to face, telephone and written communication with
Experience of working with customers in a one to one environment providing service
Strong ability to interact in a persuasive and confident manner with customers.
Proven ability to think quickly on my feet and respond to complicated questioning in
a pressured environment.
Held the position of head of the Student Union at university which required effective
communication with students and agents both internal and external to the university.
Well-developed oral presentation skills as a result of competing in
Travelling to many places around the world has developed my ability to
communicate effectively with people from different social and cultural backgrounds.
INITIATIVE AND MOTIVATION
Introduced the annual charity event at university which raises money for local
charities through sponsored events.
Arranging events such as the London to Brighton cycle ride which we raised over
£5000 for local good causes.
TEAMWORK AND LEADERSHIP
Strong teamwork skills due to experience working with a variety of different people
in a wide range of environments, ranging from office and sales environments to being
head of the Student Union at university
A-Level: Law (A2 grade B, AS grade B), Government and Politics (A2 grade
B, AS grade B) and Geography (A2 grade C, AS grade B)
Smithtown Senior School
GCSE: English Literature, A; English Language, B; Mathematics, B; Biology,
B; Physics, B; Art, B; Chemistry, B; French, B; Geography, C
2005-2006 Sales Assistant
Smithtown charity shop
Summer of 2007 Post office
General administration work
2008- Jan 2011 Customer care department
Looking after the organisations previous customers.
Employers’ reference: Michael Jameson – 0789018XXX
Personal reference: Julia Bishop – 0789018XXX
C U R R I C U L U M V I T A E
SURNAME : Marsham
FORENAMES : Rebecca Katie
DATE OF BIRTH : 11th of September 1987
ADDRESS : 54, Smithtown street
TELEPHONE NO. : 07890183XXX
Email : email@example.com
I currently have a weekend job as an assistant in a café and I have previously
worked as an assistant in a fish and chip shop. I enjoy working and dealing with
customers and I can provide excellent customer service. I am very hard working,
trustworthy and I look forward to new challenges. I have also gained valuable office
work experience carrying out voluntary work for my local Parish Council. During my
time there I gained experience in answering the phones, photocopying, inputting
data, dealing with booking enquiries and generally helping out where needed. I also
have experience in using Microsoft Word, PowerPoint, Excel and Outlook.
Smithtown School, Smithtown Road, Smithstreet.
(April 2008 – June 2011)
English Literature A
English Language C
Business Studies B
Additional Science B
Core Science C
Child Development E
Level 2 BTEC Diploma
Performing Arts 4x Distinction = 4 x A* - JSLA Award*
August 2011 – present Smithtown Café
Position - Weekend Assistant
Main duties include taking orders from
customers, handling cash, cleaning tables and
assisting with duties in the kitchen.
April 2011 – July 2011 - Smithtown Fisheries
Position - Part-time Assistant in fish and chip shop
My main duties were taking orders, handling
cash, ordering stock and serving customers with
fish and chips.
HOBBIES AND INTERESTS
I enjoy walking and looking after my dogs, reading, listening to music, keeping fit,
films and socialising with my friends.
CURRENT EMPLOYER - Mr R Roberts
FORMER EMPLOYER - Mr A Marshall
VOLUNTARY WORK - Mrs M Bishops
SUPERVISOR Community Centre Administrator,
Smithtwon Parish Council,
CV – Angela Cartwright
Name: Angela Cartwright Mobile
Address: Address goes here E-mail: angelacartwright@...
Profile: A proficient, dynamic and highly motivated individual with a good
demonstrated ability to learn quickly, adapt easily, work methodically
and accurately whilst striving for quality in every task. An effective
communicator with people at all levels, easily making strong working
relationships. Excellent organisational skills developed in a variety of
deadline orientated situations.
Summary: Experienced in providing extensive secretarial and administrative
support to company Directors and appropriate proactive and
responsive advice on issues including; recruitment & selection,
training & development and motivation & reward to both Managers
and employees. Proven track record in the implementation of
procedures and processes as and when required to ensure the smooth
running of any busy office.
Smith Holidays Travel/Holiday Company
Position: HR &Office Manager (Standalone Position)
Duration: May 2012 – Present
Responsibilities: Oversee and manage the office to ensure staff adhered to
office regulations and policies (i.e. lateness, dress code).
Daily rota management across all departments using a
Responsible for the condition and upkeep of the office
Recruitment (including managing and allocating interns).
Ordering all stationery and office equipment.
Achievements: Identified cost savings by examining office equipment needs,
negotiating with suppliers and providing cost efficient alternatives,
saving the business 20% in running costs.
Updating company policies and procedures in line with current
employment law, such as the company handbook and contracts.
Recommending and implementing a new rota and pay scheme for
homeworkers which potentially generates more sales and has
improved staff morale.
Smiths Books Book Retailer & Publisher
Position: HR Assistant/PA
Duration: Jan 2005 - November 2009
Responsibilities: Administrative support to three HR Managers
Extensive diary management and secretarial support to the HR
and Training Director
Creating and analysing quarterly absence and labour reports
Administration for all new starters and leavers
Writing job descriptions
Working closely with recruitment consultants from our PSL
Assisting in first stage Interviews
Organising and conducting Induction tours
Achievements: Helped design and revise the company's staff handbook and
completely revamped the various employment procedures.
Other achievements include mastering Excel and PeopleSoft so I was
able to create and produce accurate reports as and when required
and the Introduction of a Long Service Reward and Recognition
scheme. Negotiating the best rates I organised the staff Christmas
party for Head Office, (80 staff) on two occasions.
EDUCATION & TRAINING
Higher: 3 ‘A’ Levels, Maths (B), English (A), History (B)
Certificates: HR Assistant
Passed all years at Spanish class
Health and safety awareness course
Technology: I have excellent knowledge of all Microsoft applications, the Internet
Excellent English, both written and spoken.
Spanish at an intermediate level, spoken and written.
Names of two references and contact details will go here.
The final step is to send off your CV with a covering letter or note. The vast majority
of CV’s are now submitted online or via email. Here is an example of a good
covering note to send with a CV that is submitted by email:
Name: YOUR NAME HERE
Email address: firstname.lastname@example.org
SUBJECT: Application for Customer Services Assistant
Please find attached my CV in support of my application for the position of
Customer Service Assistant with your company. I believe that I possess the skills,
qualities and attributes required to perform the role to an exceptional standard and
feel strongly that I would be a great asset to your company.
I would very much like the opportunity to prove my skills to you at interview and
can be contacted on [TELEPHONE NUMBER HERE] at any time.
YOUR NAME HERE
You will note that in the covering letter I have included a contact telephone number.
Whilst not essential this demonstrates my level of keenness to be invited to
When signing off a letter or email then follow this rule for the use of ‘sincerely’ and
If you know their name, use sincerely. If you don't know their name, use faithfully.
Dear Mr Smith = Yours sincerely
Dear Sir = Yours faithfully
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