Michael Johnson is seeking a position in sales, customer service, or management. He has a bachelor's degree in English and extensive experience in sales, customer service, management, and script writing. His previous roles include assistant field manager, lead manager, and positions in inbound sales, outbound sales, and customer service. He is proficient in computer skills and communication and has professional training in sales techniques.

1. Michael Johnson
Icetoaneskimo88@gmail.com
59 Walnut St
South Portland, ME 04106
207-553-0681
Born: May 12, 1988
Primary Objective: Looking for a position within the sales and customer service
industries to obtain a higher level of skill, a higher close rate and/or a position in
management.
Education: Cheverus High School Preparatory Acedemy- Graduated 2006
University of Maine, Orono- English major
Skills:
 Extensive script writing experience.
 Management and training experience.
 All forms of telecommunication familiarity: customer service, cold calling,
Inbound/outbound sales, technical support, interviewing and soliciting
(most of these skilled were required for one position at Aerus.)
 Proficient computer skills.
 Very good communication and writing skills.
 Four years of sales/customer service experience including direct sales and phone
sales.
 Professionally trained in Tom Hopkin’s sales techniques. Including but not
limited to prospecting, communication, qualification, extensive closing
techniques.
Current Employment: Aerus Electrolux. Warren Ave, Portland ME
Previous Experience
 Brain Research Labs: 90 Bridge St. Westbrook, ME

2. o Company closed. No number available.
 Responsibilities: Inbound sales agent
 Hired 08/14 and laid off 02/15
 Lawson Solution: 1897 Palm Beach Lakes Blvd. West Palm Beach, FL
o 561-306-6904
 Responsibilities: Generated internet leads for local and online
community colleges.
 Hired 01/14 and left 05/14 to return to Maine. The position
was only temporary.
 Aerus Electrolux: 359 Warren Ave. Portland, ME 04103
o (207) 871-8610
 Responsibilities: Assistant field manager for direct sales team.
Included direct sales in a clients home, training (classroom and in
the field) of the product and subsequent demonstration, and
training of sale techniques (Tom Hopkins approach).
 Lead Manager for the lead generation team responsible for
individual appointment setting for field salesmen. Responsibilities
included hiring, training, inbound and outbound lead generation,
and script writing.
 Hired in 12/11 and left in 11/2013. My boss had a family
tragedy and relinquished business for a while. I decided to
move to West Palm Beach for permanent relocation. I
returned to the company in 2014 and currently am
employed there.
Telefund/Grassroots Organizing: 59 Temple Pl; Boston, MA
o(617) 292-7700
Responsibilities: Outbound telephone soliciting/canvassing for non-
profit and democratic organizations
Hired in 04/11 and left in 11/11 when I Moved back to Maine.
 IRI- Integral Resources Incorporated: 1972 Massachusetts Avenue; Cambridge, MA
o617-492-4474
Responsibilities: Outbound telephone soliciting/canvassing for non-
profit and democratic organizations
Hired in 02/11 and was laid off in 04/11 due to downsizing.
Innovative Marketing Solutions:121 Target Industrial Circle; Bangor, Maine
o 207-262-6233
Responsibilities: Inbound Sales, Outbound Sales, Customer Service
Hired in 01/09, left company in 02/10 for school

3. Weathervane Seafood: 380 Gorham Rd; South Portland, Maine
o207-772-3856
Responsibilities: Opening, Closing, Prep, Line Cooking
Hired in 04/06, left company seeking different opportunities
involving school, rehired in 05/08 and left again for school in
09/08.
Eggspectation: Gorham Rd; South Portland, Maine
oCompany no longer exists
Responsibilities: Opening, Closing, Prep, Line Cooking
 Hired in 01/08, left in 05/08 to rejoin Weathervanes Staff; I
was not satisfied with the integrity of the management and
training in the restaurant at that time.
Reference: Chris Rispoli (Sales Manager, BRL) 207-956-1376
Russ Johnston (Owner, Aerus) 207-415-2127