Tonia Hamilton is seeking a position where she can utilize her experience and education to help a company meet and exceed its goals. She has over 10 years of experience in sales, marketing, customer service, and management roles. Her most recent position was as a Sales Manager for T' Accessories, where she interviewed and trained employees, managed finances, set and achieved sales goals, and provided excellent customer service. She is motivated with strong organizational and prioritization skills.

1. Tonia Hamilton
Vincent, AL 35178
tonicahamilton@gmail.com - (205) 249-8813
I am seeking a company where I an use my experience and education to help the company meet and surpass
it's goals. I am motivated with strong organizational and prioritization abilities.
Authorized to work in the US for any employer
WORK EXPERIENCE
Sales Manager
T' Accessories - Childersburg, AL - April 2011 to Present
Interview, hire and train new employees.
Keep track of incoming and outgoing monies.
Set and overachieve weekly goals.
Contract customers via email and telephone to inform them of upcoming sales and new arrivals.
Create specials event to increase revenue.
Provide excellent customer service to customers.
Responsible for submitting payroll biweekly.
Account Executive/Sales
AT&T - Birmingham, AL - October 2011 to June 2012
Responsibilities
Contacted business owner via telephone for the purpose of selling internet and print advertisement.
I consulted with businesses to obtain information about their business itself, potential marketing problems
faced in doing business,
I prepared sample visuals and value providing background information.
I handled an agressive work schedule of daily sales contacts where my ability to prioritize and organize was
critical,
Recruiter/ Admissions Associate
Virginia College - Birmingham, AL - July 2007 to February 2011
Interviewed and recruited potential students for enrollment with an online college.
Helped students with selecting a major and assisted them through the enrollment process.
Maintained student retention through email and constant communication
Overachieved budgets by 30% and referrals by 50%
Trained co-workers on how to interview
Manager Trainee/ Senior Sales Associate
Parisian / Belk - Birmingham, AL - October 2003 to September 2009
Completed sales manager training program
Responsible for management duties where they were not available
Overachieved sales and instant credit goals
Trained on how to open instant credits
Helped with planning and create special events
Eligibility Counselor
Childcare Resource Services - Birmingham, AL - October 2001 to April 2003

2. Interviewed clients to determine if they were eligible for discounted childcare assistance
Sent reminders to remind clients of their upcoming appoints
Called employers to verify employment and income
Responsible for going to courthouses to verify marriages
Pay providers monthly and fraud over payment
EDUCATION
BS
Jacksonville State University - Jacksonville, AL
1998
SKILLS
Sales and Marketing, Customer Service, Persuasion, Negotiations, Complex Problem Solving, Time
Management, Creative Problem Solving, Business Development and Computer Proficient