1. David P. Balsiger
dpbalsiger@hotmail.com
253-315-0425(C)
OPERATIONS MANAGER WITH OVER 25 YEARS EXPIERENCE
IN WHOLESALE DISTRIBUTION WITH FULL PROFIT & LOSS
RESPONSIBILITIES
PROFESSIONAL EMPLOYMENT
2014
to
2016
MXD GROUP – Operations Manager
Manager of a 78,000 sq/ft Furniture Delivery cross dock facility in Auburn
WA.
• Process 3,500 inbound and outbound piece per week, with a 200%
increase in volume
• Improved inventory integrity from the 10th
percentile to the 90th
percentile in the last year
• Operated a profitable branch over the last 2 years, while the overall
company did not meet profitability numbers
• Managed 3 supervisors & 40 associates during a challenging company
overhaul
2004
to
2013
IMPRINTS WHOLESALE – Operations Manager
Managed a 50,000 sq/ft Apparel Distribution Warehouse in Kent WA.
• Beat Budgeted Profitability numbers 5 out of the last 6 years
• Implemented new pick strategies to improve productivity by 50%
• Increased On Time Delivery to customers by 10%
• Reduced Labor Costs by 12% by more efficient Picking Process
• Improved Pick Accuracy from 99.1% to 99.7%
• Initiated Receiving Metrics to improve inbound work flow
• Negotiated Freight Rates to reduce operating expenses
• Project Manager for the local integration of 2 companies

2. 2001
to
2004
LAGASSE INC – Regional Operations Manager
Managed the Western Region of a national wholesale distributor. This
included 5 distribution centers ranging from 37,000 – 109,000 sq/ft
• Reduced distribution costs by 15% in the Western Region.
• Operated the western region with no “lost time” accidents for 2002.
• Kept a 99.7% quality metrics on mis-picks and manual markouts.
• Optimized over 300 thousand sq ft of warehouse space in 5 branches
for effective order processing.
• Improved net operating expenses as a percent of sales from 6.03% to
5.42% during 2002
• Implemented Inventory Warehouse Management software, to improve
quality and inventory accuracy.
• Worked closely with regional sales manager to support over 52 million
dollars a year in sales.
1995
to
2001
LAGASSE INC. - Operations Manager
Managed 37,000 sq/ft distribution center with over 3,500 SKU’s. I was in
charge of all aspects of the facility, including profit and loss.
• Lead all facilities with 99.995% inventory accuracy in 2000.
• Purchased from over 50 vendors and reduced lead time from 14 days to
11 days.
• Worked with local sales rep., to increase sales by over 25% each year.
• Oversaw customer service for over a hundred customers.
1991
to
1995
HOLLANDER HOME FASHIONS - Plant Manager
Managed pillow manufacturing plant in the Northwest. In charge of
operations and assemblies of over 100 products.
• Increased labor efficiencies and control branch costs, which lead to
higher profits.
• Purchase raw materials and maintained inventory costs.
• Planned production weekly to optimize machinery and labor output.
• Implemented spreadsheets to plan raw material needs, by using
projections and past sales.
• Oversaw quality control on all items shipped and received.
• Reported quarterly to corporate on the following: Housekeeping,
Safety, Productivity, Quality, and Communication.
1987
to
1991
NORTHERN FEATHER INC. - Warehouse Manager
In charge of warehousing pillows and comforters for northwest retailers.

3. • Supervised and handled shipping and receiving for northwest retailers.
• Ordered and organized merchandise for timely deliveries and
optimization of space.
EDUCATION
1982-1987
B.A. SOCIAL SCIENCES
WASHINGTON STATE UNIVERSITY
MINOR: Business, Economics, Psychology